City of Palo Alto (ID # 2443) City Council Staff Report Report Type: Informational Report Meeting Date: 2/13/2012 Summary Title: Assessment of Smart Grid Applications Title: Assessment of Smart Grid Applications in Palo Alto and Two-Year Smart Grid Related Work Plan for 2012 and 2013 From: City Manager Lead Department: Utilities Recommendation This is an informational report and requires no Council action. Executive Summary The City of Palo Alto engaged a consultant to assess smart grid applications to determine which of these applications make sense in Palo Alto. The consultant identified three applications relevant to Palo Alto. However, because of uncertainties in the technology market place, relatively efficient utility meter reading operations, and estimated low energy efficiency savings, the consultant recommends that the City not expedite implementation of advanced metering infrastructure (AMI), but instead undertake a number of steps in the next 2 to 3 years to position the City to develop a smart grid road map at a future time. In April 2011 the UAC reviewed the consultant findings and recommendation, and concurred with the consultant recommendations. Based on the UAC’s input and consultant recommendations, staff prepared a two-year work plan to undertake additional smart grid related assessments and pilot projects and presented the plan to the UAC in November 2011. This report outlines both the consultant findings and staff’s work plan for the next two years. Background The electric utility industry in the U.S. is in the midst of a transformative process of integrating modern electronic sensing and communication technologies into the traditional electric utility infrastructure to deliver more efficient and responsive services to its customers. The technologies and processes to implement these changes are commonly referred to as “smart grid.” In the interest of providing advanced cost effective delivery of utility services, the City of Palo Alto Utilities (CPAU) began an investigation into the applicability of smart grid related technology in Palo Alto in 2009. The City Council and UAC held a joint meeting in May 2009 to discuss smart grid and its applicability to Palo Alto. Palo Alto resident and the Smart Grid Program Manager for the February 13, 2012 Page 1of 8 (ID # 2443) Electric Power Research Institute (EPRI), Don Von Dollen, made a presentation at the meeting and has since advised staff on this subject. Based on the discussion at the meeting, staff sought to engage a consultant to assess potential smart grid applications for the City. In March 2010 the Council approved a consulting contract with EnerNex Corporation (EnerNex) with the goal of reviewing the many smart grid applications and determining which of these applications are applicable to CPAU’s electric, gas and water utility services, and to undertake a benefit-cost assessment of implementing such a system. Discussion The executive summary of the report (Attachment A) provides a high level overview of the consultant assessment, findings, and recommendations. The assessment included: a) strategic utility goals and objectives, b) defining smart grid elements, c) an outline of current and future architecture, d) a cost-benefit assessment, and e) an evaluation of communication systems approaches. The report’s appendices provide detailed smart grid use cases and assumptions used in the assessment. The consultant identifiedthree smart grid applications that would be relevant to CPAU. 1. Advanced Metering Infrastructure (AMI), “smart meters”, would allow remote meter reading and provide usage information for customers and for developing advanced rate offerings. Although the primary benefits of installing an AMI System in Palo Alto is related to reducing meter reading costs and efficient utilization of electricity, these benefits are not large enough to justify implementation of AMI in the immediate future. The capital cost of implementing an AMI system was estimated at $16 million. The present value (PV) of the costs of implementing and maintaining the system over 20 years was estimated at $29 million, and the corresponding PV of the benefit to the community was estimated at $23 million over the same period. 2. Advanced Distribution Systems including Distribution Automation (DA) would allow for more efficient management of the electric distribution system. The cost to implement such systems is about $3 million while the benefit is estimated to be $2.7 million. Given the relatively reliable service in Palo Alto, the improvement in service levels was found not sufficient to justify such an investment at this time. 3. Over and above utility investment in AMI systems, enhanced customer engagement could lead to more efficient use of energy and water resources, but would require customer investment in real-time usage displays or other systems and behavioral changes as related to energy and water use. Implementing AMI could lead to a higher degree of customer engagement through enabling customers to receive information that could lead to changed customer energy usage patterns and understanding of the value of installing resource efficient measures. The additional cost-benefit of customer investment in such systems was not assessed by the consultant, but any future AMI system implementation must take these costs, and related benefits, into consideration to realize the full benefits of a utility AMI/smart grid system implementation. February 13, 2012 Page 2of 8 (ID # 2443) The consultant’skey findings are summarizedbelow. 1. Smart grid deployment around the country has occurred due to government spending or regulation. However, the risks of being an early adopter appear to outweigh the benefits for the City. 2. Costs of implementing an AMI system are expected to decline as technology matures over the next two to three years. Thus waiting until 2013 should improve the benefit-cost assessment for the City. 3. Over the next two years, the City should benefit from lessons learned by others. During this time, the City should: a. Develop a robust gas and water meter maintenance and replacement plan, including the potential to replace meters with AMI enabled meters; b. Implement time-of-use rates to encourage charging of electric vehicles during off-peak hours; c. Implement a Demand Response pilot program for large commercial customers; d. Provide incentives for large non-residential customers to upgrade their Building Management Systems to better integrate with features of smart meters; e. Develop a long term Distribution System Automation road map; f. Further analyze potential volt/var energy conservation on the distribution grid; and g. Further review cost estimates for AMI backend software. 4. CPAU should allocate sufficient resources over the next two years for this planning phase. These plans include studying IT resources required to operate smart grid systems, assessing staff resource requirements and organizational structure, and implement a communication effort to engage relevant stakeholders. The consultant also provided a spreadsheet based cost-benefit model that formed the basis of much of the analysis. A summary illustration of costs and benefits of implementing an AMI program for the electric, gas and water utilities is provided below. As outlined before, the PV of the costs over a 20-year period was estimated at $29 million versus a PV benefit of $23 million over the same period. This assessment will be updated in the coming years as more information becomes available. February 13, 2012 Page 3of 8 (ID # 2443) AMI System Implementation: Cost & Benefit (millions of $, 20 Year Assessment, Present Value(PV)) 30 Cost of $29M & Benefit of $23M 25 20 Year O&M, 15.8 20 Reduced EnergyPurch., 6.2 Demand Response, 2.3 15 Avoided Capital Exp., 1.3 Distribution Operations, 1.3 IT Integration & Software, 5.2 10 Installation, 2.1 Meter Reading Savings, 10.5 Network, 0.9 5 AMI Meters, 5.3 Customer Service, 1.4 0 Cost (PV) Benefit (PV) Smart Grid Benchmark Survey and Results The municipal utilities of the cities of Burbank, Glendale, and Santa Clara are ahead of CPAU in planning and implementing smart grid related systems. These cities commissioned a customer survey by RKS Research to assess customer perceptions of smart grid technologies and electric vehicles. The City collaborated on this survey to assess Palo Alto residential and commercial customer views on the topic. The phone survey was conducted in October and November of 2010 and covered 250 residential and 60 large/medium commercial customers. The summary of the RKS Research survey results are provided in Attachment B. The high level findings from the survey are summarized below: 1. CPAU enjoys a high level of credibility with its customers. 2. Customer opinions about the strategic direction CPAU should take are divided: a. Residential customers are equally supportive of three strategic options: CPAU offering “cost effective environmental programs”, CPAU providing “leadership in green energy programs”, and “CPAU providing service at least cost.” b. Business customers appeared a bit more cost conscious, showing divided opinions between CPAU providing service at least cost and CPAU offering cost effective environmental programs. February 13, 2012 Page 4of 8 (ID # 2443) 3. Customers approach smart grid cautiously. They are aware of customer concerns at PG&E, but appear to trust that a local effort will be handled competently in Palo Alto. CPAU must address customers’ expressed concerns about smart grid. 4. The survey research consultant concluded as follows: a. Effective implementation by CPAU depends on smart grid being viewed internally as a product launch rather than as a hardware installation. b. Successful product launches rely on extensive effort being placed on: • Employee education and training • Competent marketing and selling the benefits to customers • Widespread outreach and support • Constant communication • Repeated tracking of customer experiences c. A successful implementation of smart grid application in the City will require allocation of adequate resources. The survey results complemented the smart grid assessment by EnerNex in many ways, and provided staff greater insights into how to begin the project planning process to implement the consultant recommendations. Smart Grid Related Work Plan for the Next Two Years Based on the consultant’s input and UAC discussion at the April 2011 meeting, staff has developed a 2-year work plan to undertake various assessments and pilot projects as discussed below. These initiatives will position the City to re-evaluate the merits of implementing smart grid systems by 2014. 1. Retail Meter Maintenance and Replacement Plan CPAU has over 72,000 electric, gas and water meters, of which approximately 5,000 are Automated Meter Reading (AMR) meters that were installed in 2005 to 2007. Steps will be taken to ensure that when gas and water meters are replaced as part of routine maintenance activities, the new meters are capable of being retrofitted with smart meter registers that may be installed at a future date. 2. Time-of-Use Retail Rates for Residential Electric Vehicle Charging Potentially rapid growth of electric vehicle (EV) charging is one of the drivers for implementing various elements of smart grid. CPAU’s electric feeders have sufficient capacity to handle load growth projections made through 2020, though staff is monitoring localized distribution transformer loading in areas where there may be clusters of residential EVs. Providing incentives for EV customers to charge at night through time-of-use (TOU) rates reduces the risk of overloading local distribution transformers. Staff is in the process of evaluating and testing various systems to offer TOU rates on a pilot basis for a limited number of EV customers. The pilot is to be launched in the summer of 2012. February 13, 2012 Page 5of 8 (ID # 2443) 3. Demand Response Pilot Program for Large Commercial Customers The ability to provide incentives for customers to reduce their electric consumption during the peak load period is another driver for smart grid system implementation. With a moderate climate and a relatively flat load, the potential for Demand Response in Palo Alto was projected to be relatively small. The consultant recommended further evaluation to determine possible savings for large commercial customers. During the summer of 2011, a pilot Demand Response program was launched for large commercial customers who have interval meters with communication systems to remotely monitor usage. In May 2011, three large commercial customers signed up for the program to collectively reduce 150 kW when called upon during hot summer days. Due to mild weather, a Demand Response event was not initiated. However, the program was tested once with one volunteer customer participating. During the test event, the customer reduced capacity by 170 kW, well above the customer’s initial estimate of 50 kW. The pilot Demand Response program will be continued during the summer of 2012 with program results available in the fall of 2012. Staff will also explore incentives that will encourage large commercial building owners to install state-of-the-art building management systems to optimize energy use and be better able to participate in the Demand Response program. This will be an ongoing effort. 4. Smart Meters and In-home Displays –Residential Customer Pilot The primary feature of a smart electric meter is the ability to store energy consumption data in smaller time increments and transmit the information periodically to the utility and to the customer so that customers can directly monitor their own usage in real-time. Though CPAU is not yet planning to install smart meters to remotely read customer consumption for billing purposes, a pilot project will be designed to enable customers to receive a smart meter and read their own consumption patterns through an in-home display or their mobile device. Staff will explore the feasibility of offering such a pilot for customers interested in learning about the technology and the ability to adjust energy use based on energy use information. CPAU will gather data regarding the potential for energy savings associated with smart meters and in-home display installation. The timeline to launch such a program is uncertain at this time. 5. Smart Meters and real time information and alerts –Commercial CustomerPilot The primary feature of a smart electric meter is the ability to store energy consumption data in smaller time increments and transmit the information periodically to the utility and to the customer so that commercial customers can directly monitor their own usage in real-time. Though CPAU is not yet planning to install smart meters to remotely read customer consumption for billing purposes, a pilot project will be designed to enable commercial customers to receive a smart meter and read their own energy and water consumption patterns through a web based display or mobile device. Staff will explore the feasibility of February 13, 2012 Page 6of 8 (ID # 2443) offering such a pilot for customers interested in learning about the technology and the ability to adjust energy use based on energy use information. CPAU will gather data regarding the potential for energy savings associated with this technology. The timeline to launch such a program is uncertain at this time. 6. Projects Received through CPAU’s Emerging Technology Demonstration Program CPAU is in the process of obtaining approval to launch an Emerging Technology Demonstration Program to promote the testing, evaluation, and deployment of new technologies or innovative applications of existing technologies that could be used for the benefit of CPAU customers. This will be an ongoing pursuit and smart grid objectives will be coordinated with the program. 7. Investigate Ways of Reducing AMI back-end Software and Integration Cost The consultant report found that $6 million of the $16 million cost of implementing an AMI system was associated with software and integration (“back-end”) costs. These systems include AMI “head-end systems”: meter-data-management-systems, integration with SAP, and bill production systems. Staff will explore the software-as-a-service model and other potential collaborative ways to implement back-end systems at a lower cost such as through third party service providers. This will be an ongoing exercise, with new market opportunities investigated as appropriate. 8. Analyze Potential Volt/Volt-Ampere Reactive (VAR) Energy Conservation on the Distribution Grid “Volt/VAR energy conservation” is a distribution feeder optimization technique based on the premise that operating the electric system at the lowest allowable voltage level and highest power factor will reduce energy consumption and demand for customers and the utility. Because of the design and configuration of many of the distribution circuits it is questionable as to whether savings can be achieved. The consultant report recommends this opportunity be further analyzed through testing on selected distribution circuits. Staff will explore this opportunity using voltage monitoring equipment that can replicate what would be available from an AMI system or incorporate this testing as a part of another AMI pilot project. Preliminary results expected to be available by the fall of 2012. 8. Develop a Long Term Distribution System Automation Road Map Staff will refine the assumptions used in the consultant report to develop a better understanding of the benefits of automating the operation of the distribution grid, quantifying some of the intangible benefits, and identifying the level of automation (what equipment, location, etc.) that would provide the most benefit for the least cost. The new Outage Management System that is currently being procured has the capability to gather data from smart meters to determine areas impacted by outages and facilitate troubleshooting, thereby reducing the duration of outages. Such a system will be a key February 13, 2012 Page 7of 8 (ID # 2443) component in developing the distribution system automation road map, expected to be accomplished by the fall of 2012. Timeline Staff will undertake the assessments and pilot programs outlined above over the next 2 years, and re-evaluate the merits of implementing smart grid systems by 2014. Staff will be providing updates on the progress of further assessment and pilot projects to the UAC periodically. Resource Impacts A smart grid Capital Improvement Project budget of $500,000 from the Electric fund was approved by Council for FY 2012. This budget is sufficient to undertake the assessments and pilot projects outlined in this report. Policy Implications Evaluating the merits of implementing smart grid applications and planning for its implementation in the long term is consistent with Utilities Strategic Plan Strategic Objective to investigate and adopt innovative technologies. Environmental Review The City’s study of smart grid related pilot projects and assessments do not meet the definition of a “project” under the California Public Resource Code Section 21065, thus the California Environmental Quality Act (CEQA) review is not required. Attachments: • Attachment A: Smart Grid Assessment Consultant Report -EnerNex -Feb 2011 (PDF) • Attachment B: Smart Grid Benchmark Survey Results Jan 2011 (PDF) • Attachment C: UAC Minutes April 27 2011-Smart Grid Assessment (PDF) Prepared By: Shiva Swaminathan, Sr. Resource Planner Department Head: Valerie Fong, Director City Manager Approval: ____________________________________ JamesKeene, City Manager February 13, 2012 Page 8of 8 (ID # 2443) ASSESSMENT OF SMART GRID APPLICATIONS FOR CITY OF PALO ALTO Final Report February 2011 Prepared by: EnerNex Corporation Knoxville, TN Table of Contents EXECUTIVE SUMMARY..............................................................................................................................4 1 OVERVIEW....................................................................................................................................19 1.1 INTRODUCTION..............................................................................................................................19 1.2 DRIVERS FOR CHANGE..................................................................................................................21 1.2.1 Internal Drivers......................................................................................................................21 1.2.2 External Drivers.....................................................................................................................22 1.3 SMART GRID OVERVIEW................................................................................................................23 1.4 APPROACH TO DEVELOPING THE ASSESSMENT OF SMART GRID APPLICATIONS FOR CITY OF PALO ALTO............................................................................................................................................24 1.5 CITY OF PALO ALTO UTILITIES VISION STATEMENT.........................................................................26 2 STRATEGIC GOALS AND OBJECTIVES.....................................................................................27 2.1.1 Strategic Goals......................................................................................................................27 2.1.2 Strategic Objectives..............................................................................................................27 3 DEFINE SMART GRID ELEMENTS..............................................................................................34 3.1.1 Fundamental Applications.....................................................................................................36 3.1.2 Enabled Applications.............................................................................................................37 3.1.3 Strategic Alignment...............................................................................................................38 3.2 SMART GRID FUNCTIONAL REQUIREMENTS....................................................................................39 3.3 MAPPING TO SMART GRID ELEMENTS............................................................................................39 3.3.1 Smart Grid Function..............................................................................................................40 3.3.2 Scope of Smart Grid Systems...............................................................................................40 3.3.3 Overview of Smart Grid Functional Components..................................................................41 3.4 PROPOSED SMART GRID ELEMENTS..............................................................................................42 4 CURRENT AND FUTURE ARCHITECTURES..............................................................................47 4.1 CPAU AS-IS SYSTEM ARCHITECTURE............................................................................................47 4.1.1 Current Information Management Systems Architecture......................................................47 4.1.2 Current Utility Operations System Architecture.....................................................................49 4.1.3 Current City of Palo Alto Municipal Network Architecture.....................................................51 4.2 PROPOSED SMART GRID ARCHITECTURE.......................................................................................52 4.2.1 Proposed Smart Grid Information Management System Architecture..................................53 4.2.2 Proposed Smart Grid CPAU Operations System Architecture.............................................54 4.2.3 Proposed Smart Grid Municipal Communications Architecture............................................55 4.2.4 Field Force Management......................................................................................................57 5 COST BENEFIT MODELING AND ANALYSIS.............................................................................59 5.1 SMART GRID COST BENEFIT ANALYSIS...........................................................................................62 5.2 COST BENEFIT MODELING AND ANALYSIS.......................................................................................63 5.2.1 Smart Grid Cost Benefit Analysis Model...............................................................................64 6 EVALUATION OF COMMUNICATION SYSTEMS APPROACHES..............................................75 6.1 BASE COMMUNICATION.................................................................................................................76 6.2 BASE COMMUNICATION PLUS PUBLIC SAFETY AND WORKS.............................................................77 6.3 BASE COMMUNICATION MODEL PLUS PUBLIC SAFETY AND PUBLIC WORKS AND CITY-WIDE PUBLIC ACCESS........................................................................................................................................79 6.4 AMI USING THIRD PARTY CELLULAR CARRIER...............................................................................81 City of Palo Alto Utilities Assessment of Smart Grid Applications 2 March 4, 2011 Smart Grid Business Plan
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