ASSESSING FOR LEARNING ASSESSING FOR LEARNING Building a Sustainable Commitment Across the Institution . PEGGY L MAKI STERLING, VIRGINIA First published in 2004 by Stylus Publishing, LLC 22883 Quicksilver Drive Sterling, Virginia 20166 Copyright © 2004 by the American Association forHigher Education All rights reserved. No part of this book may be reprinted or reproduced in any form or by any electronic, mechanical or other means, now known or hereafter invented, including photocopying, recording and information storage and retrieval, without permission in writing from the publishers. Library of Congress Cataloging-in-Publication Data Maki, Peggy. Assessing for learning : building a sustainable commitment across the institution / Peggy L. Maki.—1st ed. p. cm. “Published in association with the American Association for Higher Education.” Includes bibliographical references. ISBN 1-57922-087-8 (hard : alk. paper) ISBN 1-57922-088-6 (pbk. : alk. paper) 1. Universities and colleges—United States— Examinations. 2. Education, Higher—United States—Evaluation. I. Title. LB2366.2.M35 2004 378.1'67'1—dc22 2004001285 First edition, © 2004 ISBN: hardcover 1-57922-087-8 paperback 1-57922-088-6 Printed in the United States of America All first editions printed on acid-free paper CONTENTS Acknowledgments xiii Preface xvii 11 DEVELOPING A COLLECTIVE INSTITUTIONAL COMMITMENT 1 Overview 1 A Culture of Inquiry 1 Dialogue about Teaching and Learning across the Institution 3 Anatomy of the Collaborative Process 3 A Shared Commitment: Roles and Responsibilities 6 Presidents, Chancellors, and System Heads 6 Boards of Trustees 6 Campus Leaders 7 Faculty, Administrators, Staff, and Other Contributors to Student Learning, Including Students 7 A Collaborative Beginning: Principles of Commitment 8 Anchors for Developing Institutional Principles of Commitment 8 The Science of Learning 8 The Scholarship of Teaching and Learning 8 Disciplinary and Professional Organizations’ Focus on Student Learning 9 Institutional Focus on Learning-Centeredness 10 Institutional Focus on Organizational Learning 11 Accountability 12 Meaningful Beginnings 13 Box 1.1 Institutional Example: University of Portland 14 Higher Education’s Ownership 14 Works Cited 15 Additional Resources 16 Worksheets, Guides, and Exercises 22 Box 1.2 Institutional Example: North Carolina State University 27 Box 1.3 Institutional Example: Rochester Community and Technical College 27 vii viii CONTENTS 22 BEGINNING WITH DIALOGUE ABOUT TEACHING AND LEARNING 31 Overview 31 The Continuum of Learning: Beyond an Aggregation of Courses, Credits, and Seat Time 31 A Focus on Integration 32 Coordinating Committees 33 A Campus-Wide Assessment Committee 33 Program-Level Assessment Committees 34 Dialogue Focused on Expectations for Student Learning 35 Dialogue Focused on Verifying Expectations 36 Maps and Inventories 37 Maps 37 Box 2.1 Institutional Example: New Jersey City University 38 Box 2.2 Institutional Example: Rose-Hulman Institute of Technology 38 Inventories 38 Figure 2.3 Rose-Hulman Institute of Technology Curriculum Map 39 The Design of Our Work 40 Works Cited 40 Additional Resources 41 Worksheets, Guides, and Exercises 44 Appendix 2.1 Business Administration Program’s Curriculum Map 52 33 MAKING CLAIMS ABOUT STUDENT LEARNING WITHIN CONTEXTS FOR LEARNING 59 Overview 59 Learning Outcome Statements 60 Characteristics of Institution- and Program-Level Learning Outcome Statements 60 Box 3.1 Institutional Example: California State University Monterey Bay 60 The Difference between Program or Institutional Objectives and Learning Outcomes or Learning Objectives 61 Box 3.2 Institutional Example: University of Washington 61 Levels of Learning Outcome Statements 62 Taxonomies 63 Collaboration to Develop and Review Outcome Statements 63 Strategies for Developing Outcome Statements 64 Strategy 1: Mission Statements 64 Strategy 2: Professional Organizations 64 CONTENTS ix Box 3.3 Institutional Example: Stonehill College 64 Strategy 3: Student Work 65 Strategy 4: An Epistemological and Ethnographic Process 66 Strategy 5: Deep and Surface Approaches to Learning 67 Community Consensus about Learning Outcome Statements 67 Situating Students to Take Responsibility 68 Works Cited 68 Additional Resources 69 Worksheets, Guides, and Exercises 71 Appendix 3.1 Institutional Example: University of Washington 77 Appendix 3.2 Institutional Example: North Carolina State University 79 Appendix 3.3 Example of Leveled Outcome Statements 81 44 IDENTIFYING OR DESIGNING TASKS TO ASSESS THE DIMENSIONS OF LEARNING 85 Overview 85 The Range of Texts that Demonstrate or Represent Learning 85 Multiple Methods of Assessment 86 Box 4.1 Institutional Example: Stanford University, California 87 Box 4.2 Institutional Example: University of Michigan 88 Box 4.3 Institutional Example: North Carolina State University 88 Direct and Indirect Methods of Assessment 88 Methods along the Continuum of Learning: Formative and Summative 89 Box 4.4 Institutional Example: Alverno College 89 Positions of Inquiry 90 Issues of Alignment: Outcomes, Inferences, and Students’ Learning Histories 90 Box 4.5 Institutional Example: Marian College 91 Box 4.6 Institutional Example: Keystone College 91 Properties of a Method: Validity and Reliability 92 Validity 93 Reliability 93 Standardized Tests 93 Designed Methods 94 Box 4.7 Institutional Example: Alverno College 95 Works Cited 97 Additional Resources 98 Worksheets, Guides, and Exercises 104 x CONTENTS Box 4.8 Institutional Example: Academic Librarians and Faculty 108 Box 4.9 Institutional Example: Student Affairs and Academic Affairs 110 Appendix 4.1 Strategies for Reviewing and Selecting Standardized Instruments 113 Appendix 4.2 Inventory of Direct and Indirect Assessment Methods 114 55 REACHING CONSENSUS ABOUT CRITERIA AND STANDARDS OF JUDGMENT 119 Overview 119 Interpretations of Student Achievement 120 Norm Referencing 120 Criterion Referencing 120 Scoring Rubrics 121 Box 5.1 Institutional Example: Azusa Pacific University 122 Analytic and Holistic Rubrics 123 Strategies to Develop Scoring Rubrics 124 Box 5.2 Institutional Example: North Carolina State University 125 Development of Scoring Rubrics 125 Strategies to Assure Interrater Reliability 126 Threaded Opportunities for Institutional and Student Learning 127 Works Cited 128 Additional Resources 128 Worksheets, Guides, and Exercises 129 Appendix 5.1 Institutional Example: New Jersey City University 135 Appendix 5.2 Institutional Example: New Jersey City University 138 Appendix 5.3 Institutional Example: Rocky Mountain College of Art & Design 144 Appendix 5.4 Institutional Example: Hampden-Sydney College, Department of Psychology 147 66 DESIGNING A CYCLE OF INQUIRY 153 Overview 153 A Design for Institutional Learning 153 Methods of Sampling 154 Some Key Institutional Contributors 154 Sampling 155 Box 6.1 Institutional Example: Florida Community College at Jacksonville 155 Times and Contexts for Collecting Evidence 157 Scoring 158 CONTENTS xi Box 6.2 Institutional Example: University of South Florida 159 Analysis and Presentation of Results 160 Collective Interpretation of Analyzed Results 160 A Narrated Cycle 161 Box 6.3 Institutional Example: Mesa Community College 161 Beyond a Cycle 163 Box 6.4 Institutional Example: Implementation of the Assessment Process at Providence College, 1999–2005 164 Box 6.5 Institutional Example: Providence College 164 Works Cited 165 Additional Resources 165 Worksheets, Guides, and Exercises 167 77 BUILDING A CORE INSTITUTIONAL PROCESS OF INQUIRY OVER TIME 171 Overview 171 A View of the Whole 171 Some Representative Structures, Processes, Decisions, and Channels and Forms of Communication 172 Some Representative Structures 172 Box 7.1 Institutional Example: Portland State University 173 Box 7.2 Institutional Example: United States Naval Academy 175 Offices of Institutional Research and Planning 175 Box 7.3 Institutional Example: Rose-Hulman Institute of Technology 176 Processes and Decisions 176 Channels and Forms of Communication 176 Resources and Support: Human, Financial, and Technological 177 Box 7.4 Institutional Example: Indiana University–Purdue University Indianapolis 178 Campus Practices that Manifest an Institutional Commitment 181 Signs of Maturation 181 Box 7.5 Institutional Example: University of Wisconsin–River Falls 182 Works Cited 183 Additional Resources 183 Worksheets, Guides, and Exercises 185 Appendix 7.1 Institutional Example: Guam Community College’s Institutional Commitment to Assessment: An Evolving Story of Dialogue and Ritual 190 Appendix 7.2 Consent Form 196 Index 199
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