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Assertiveness and Diversity PDF

289 Pages·2007·1.127 MB·English
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Description:
This book focuses upon what is assertiveness and how this can be developed in the organisation. It identifies the benefits of having assertive employees and the differences in assertiveness as a result of age, gender, culture, etc. The book also looks at the role of assertiveness in managing conflict, conducting performance appraisals, discrimination and bullying, with the use of compelling case study material.
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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.