ARTISTRY TM HYDRA-V Collection Frequently Asked Questions Table of Contents GENERAL PRODUCT INFORMATION 4 1. WHAT IS THE ARTISTRY HYDRA-V™ COLLECTION? 4 2. WHAT IS THE PURPOSE OF THE ARTISTRY HYDRA-V COLLECTION? 4 3. WHAT IS DIFFERENT ABOUT THE ARTISTRY HYDRA-V COLLECTION? 4 4. HOW IS THE ARTISTRY HYDRA-V COLLECTION DIFFERENT FROM ARTISTRY™ ESSENTIALS? 4 5. WHO IS THE ARTISTRY HYDRA-V CUSTOMER? 5 6. WHICH SKIN TYPES IS THE ARTISTRY HYDRA-V COLLECTION SUITABLE FOR? 5 7. WHAT ARE THE DIFFERENCES BETWEEN DRY, COMBINATION AND OILY SKIN TYPES? 5 8. WHY SHOULD I USE ARTISTRY HYDRA-V PRODUCTS? 5 9. WHAT ARE THE PRODUCTS IN THE ARTISTRY HYDRA-V COLLECTION? 6 10. WHAT IS THE ARTISTRY HYDRA-V POWER SYSTEM? 7 11. WHAT ARE THE BENEFITS OF USING THE ARTISTRY HYDRA-V POWER SYSTEM? 7 12. WHAT CAUSES DEHYDRATION? 8 13. HOW IS DEHYDRATION DIFFERENT FROM DRY SKIN? 8 14. HOW SHOULD ARTISTRY HYDRA-V PRODUCTS BE STORED? 9 15. WHAT IS THE SHELF LIFE BEFORE AND AFTER OPENING? 9 16. ARE ARTISTRY HYDRA-V PRODUCTS OR THE TECHNOLOGY THEY USE COVERED BY ANY PATENTS? 9 17. WHY DOES THE ARTISTRY HYDRA-V COLLECTION CONTAIN ONLY ONE CLEANSER AND ONE TONER? 10 18. WHY ARE THERE DIFFERENT TEXTURES AMONGST THE ARTISTRY HYDRA-V MOISTURISERS? 10 19. WHY DOES THE ARTISTRY HYDRA-V LINE HAVE NO NIGHT CREAM? 10 20. WHAT NEW TECHNOLOGY IS USED IN THE ARISTRY HYDRA-V VITAL SKIN SERUM CONCENTRATE? 10 21. WHY DOES THE ARTISTRY HYDRA-V VITAL SKIN SERUM CONCENTRATE CONTAIN LIGHT BLUE BEADS? SHOULD THESE BEADS BREAK ON DISPENSING/PUMPING? 10 22. WHAT DOES THE NAME “HYDRA-V” MEAN? 10 23. HOW DOES ARTISTRY HYDRA-V COMPARE TO ARTISTRY YOUTH XTENDTM? 11 1 24. WHY IS APPLYING PRODUCTS IN AN UPWARD MOTION ALWAYS RECOMMENDED? 11 25. HOW DOES ARTISTRY HYDRA-V PROTECT AGAINST OXIDATION? 11 26. IS ARTISTRY HYDRA-V APPROPRIATE FOR MALE SKIN? 11 27. WHAT DOES NOBEL PRIZE-WINNING RESEARCH MEAN? 11 28. IF I HAVE DRY SKIN, DO I NEED ONLY WATER OR ALSO OILS? DO ANY OF THE ARTISTY HYDRA-V GELS OR CREAMS OFFER THIS? IF NOT, DO I NEED A COMPLEMENTARY PRODUCT? 11 PRODUCT USE 12 29. HOW LONG WILL EACH PRODUCT LAST IF USED AS RECOMMENDED? 12 30. WHAT IS THE CORRECT ORDER OF USE? 12 31. HOW DO I KNOW WHICH ARTISTRY HYDRA-V HYDRATOR TO USE? 12 32. CAN THE ARTISTRY HYDRA-V COLLECTION BE USED WITH OTHER ARTISTRY SKINCARE PRODUCTS? 13 33. IS IT POSSIBLE TO USE ARTISTRY HYDRA-V IN WINTER? 13 34. DO ARTISTRY HYDRA-V PRODUCTS WORK WITH OTHER HYDRATION PRODUCTS? IF USING ARTISTRY HYDRA-V, SHOULD I STILL BE USING A HYDRATING FOUNDATION OR HYDRATING SUPPLEMENTS? 13 TECHNOLOGY & INGREDIENTS 14 35. WHAT ARE THE KEY INGREDIENTS IN ARTISTRY HYDRA-V™ PRODUCTS? 14 36. WHAT ARE THE KEY TECHNOLOGIES USED IN ARTISTRY HYDRA-V PRODUCTS? 14 37. WHAT IS THE ARTISTRY HYDRA-V LIPOSOME AND WHY IS IT IMPORTANT? 14 38. WHAT IS THE HYDRA COMPLEX? 14 39. DO ANY OF THE ARTISTRY HYDRA-V PRODUCTS CONTAIN SPF? 14 40. WHAT TYPE OF FRAGRANCE IS USED IN ARTISTRY HYDRA-V PRODUCTS? 15 41. WHAT ARE THE CHARACTERISTICS OF THE NORWEGIAN FJORD WATER USED IN ARTISTRY HYDRA-V PRODUCTS AND IS IT SUSTAINABLY SOURCED? 15 42. WHAT ARE HIMALAYAN PINK ROCK MINERALS AND HOW ARE THEY SOURCED? 15 SAFETY & PRECAUTIONS 16 43. CAN ARTISTRY HYDRA-V™ PRODUCTS BE USED BY THOSE WITH SENSITIVE SKIN? 16 44. IF I HAVE EXPERIENCED BAD SUNBURN, CAN I USE THESE PRODUCTS? HOW ABOUT AFTER A CHEMICAL PEEL OR LASER TREATMENT? 16 45. ARE THERE PRODUCTS THAT SHOULD BE AVOIDED WHEN USING ARTISTRY HYDRA-V PRODUCTS? 16 46. WHY DO SOME PRODUCTS STILL CAUSE A SKIN REACTION ON SOME PEOPLE? 16 2 47. WERE ANY OF ARTISTRY HYDRA-V PRODUCTS TESTED ON ANIMALS? 16 RESULTS 17 48. HOW QUICKLY WILL I SEE A DIFFERENCE IN MY SKIN? 17 49. WHAT ARE THE MAJOR BENEFITS OF USING ARTISTRY HYDRA-VTM PRODUCTS? 17 COMPARISONS 17 50. WHERE IN THE ARTISTRY™ LINE DOES ARTISTRY HYDRA-V™ FALL? 17 51. CAN I USE PRODUCTS FROM OTHER ARTISTRY COLLECTIONS WHILE USING ARTISTRY HYDRA-V? 17 GLOSSARY 18 QUICK REFERENCE CHART: 20 INGREDIENTS LISTED BY PRODUCT 20 HYDRA COMPLEX INGREDIENTS 22 COMPARISON CHART 23 ARTISTRY™ ESSENTIALS/ARTISTRY HYDRA-V™ 23 3 GENERAL PRODUCT INFORMATION 1. WHAT IS THE ARTISTRY HYDRA-V™ COLLECTION? The ARTISTRY HYDRA-V collection is a comprehensive collection of hydrating skincare products inspired by Nobel Prize-winning research and designed to provide a complete, targeted system that provides both immediate and enduring deep skin- hydration benefits. 2. WHAT IS THE PURPOSE OF THE ARTISTRY HYDRA-V COLLECTION? The ARTISTRY HYDRA-V skincare collection offers a comprehensive approach to hydration that is suitable for all skin types. Proper hydration is a cornerstone of skincare and is absolutely vital for maintaining fresh, supple and healthier looking skin of all types. Skin dehydration is common among women of all ages and contributes to skin that appears rough, uneven in tone and dull. ARTISTRY HYDRA-V addresses these problems by providing a boost to skin hydration levels. 3. WHAT IS DIFFERENT ABOUT THE ARTISTRY HYDRA-V COLLECTION? With new technology, new packaging, and the most-powerful ARTISTRY hydration skincare credentials ever, the ARTISTRY HYDRA-V collection is the first ever ARTISTRY collection that focuses so specifically on deep hydration for every skin type. This catering to every skin type is reflected by the presence of three different hydrators and variations on the HYDRA-V Power System, each one featuring a different formula and sensorial texture, and intended to cater to different skin types and preferences. A special water droplet coding system has been developed to make choosing the right option for your skin type an effortless process. 4. HOW IS THE ARTISTRY HYDRA-V COLLECTION DIFFERENT FROM ARTISTRY™ ESSENTIALS? The ARTISTRY HYDRA-V collection is a new skincare line focused on the benefits of hydration. New formulas and new packaging are the foundations of this line. Details of the key differences between ARTISTRY HYDRA-V and ARTISTRY essentials can be found at the end of this document. 4 5. WHO IS THE ARTISTRY HYDRA-V CUSTOMER? The typical customer for the ARTISTRY HYDRA-V Collection is female, aged 25+, and is concerned with under-hydrated skin. She is not yet worried about the signs of ageing or uneven skin tone but knows her skin could look fresher. While the younger consumer is most likely to be attracted by this value proposition, the hydration benefits of HYDRA-V are relevant to any consumer, no matter their age or skin type. 6. WHICH SKIN TYPES IS THE ARTISTRY HYDRA-V COLLECTION SUITABLE FOR? The ARTISTRY HYDRA-V collection has been developed for all major skin types: dry, combination and oily. 7. WHAT ARE THE DIFFERENCES BETWEEN DRY, COMBINATION AND OILY SKIN TYPES? Dry skin: Almost invisible pores, dull, rough complexion, red patches, less elasticity, more visible lines. When exposed to drying factors, skin can crack, peel, or become itchy, irritated, or inflamed. If your skin is very dry, it can become rough and scaly. Combination skin type: A combination skin type can be dry or normal in some areas and oily in others, such as the T-zone (nose, forehead, and chin). Combination skin can produce overly dilated pores, blackheads, and shiny skin in the oilier areas; however, it often has no severe sensitivity, barely visible pores in drier areas, and an overall radiant complexion. Oily skin: Oily skin can produce enlarged pores, which can result in a dull or shiny look, thick-looking complexion, blackheads, pimples, or other blemishes. Oiliness can change depending upon the time of year or the weather. Oily skin can be caused or made worse by hormonal imbalances, stress, exposure to heat or too much humidity. 8. WHY SHOULD I USE ARTISTRY HYDRA-V PRODUCTS? After using ARTISTRY HYDRA-V products for the very first time, skin looks and feels fresh, supple, and healthier. • The Power System (see question 10) uses the three most powerful formulas. In fact, you can immediately boost your hydration by 270% just by using the Vital Skin Serum Concentrate and the Nourishing Gel Cream. The benefits of the Power System include: • Hydration benefits last for up to 24 hours* • Users confirmed that their skin felt healthier, more supple, smoother and looked fresher after just three days.* • Clinical measurement showed a significant improvement in skin texture after 28 days.** * When using the Power System: Vital Skin Serum Concentrate, Nourishing Gel Cream and Refreshing Eye Gel Cream. **When using Vital Skin Serum Concentrate. 5 9. WHAT ARE THE PRODUCTS IN THE ARTISTRY HYDRA-V COLLECTION? PREP • FRESH FOAMING CLEANSER • FRESH TONER INFUSE • VITAL SKIN SERUM CONCENTRATE HYDRATE • REFRESHING GEL • NOURISHING GEL CREAM • REPLENISHING MOISTURE CREAM • REFRESHING EYE GEL CREAM 6 10. WHAT IS THE ARTISTRY HYDRA-V POWER SYSTEM? The Power System is a trio of the most-powerful ARTISTRY HYDRA-V products: Vital Skin Serum Concentrate, one of the ARTISTRY HYDRA-V Hydrators and Refreshing Eye Gel Cream. These three products work together to provide your skin exactly what it needs to boost skin hydration levels immediately and over time to maintain a youthful look. To maximise the ARTISTRY HYDRA-V benefits of deep, lasting hydration, and to ensure all skin types are catered to, the ARTISTRY™ brand has developed three ARTISTRY HYDRA-V Power Systems: • ARTISTRY HYDRA-V Power System for oily-to-combination skin • ARTISTRY HYDRA-V Power System for ALL skin types • ARTISTRY HYDRA-V Power System for dry skin. 11. WHAT ARE THE BENEFITS OF USING THE ARTISTRY HYDRA-V POWER SYSTEM? Clinical testing has shown a significant improvement in skin benefits when using the ARTISTRY HYDRA-V Power Systems. ARTISTRY HYDRA-V Power System for oily-to-combination skin comprises Refreshing Eye Gel Cream, Vital Skin Serum Concentrate and Refreshing Gel. It promises to deliver the following benefits: 1. An immediate increase in the skin’s hydration level 2. Replenishes skin 3. Hydration lasted for up to 24 hours in clinical moisturisation studies. ARTISTRY HYDRA V Power System for ALL skin types comprises Refreshing Eye Gel Cream, Vital Skin Serum Concentrate and Nourishing Gel Cream. It promises to deliver the following benefits: 1. Quickly delivers maximum hydration. In consumer testing, skin was found to have benefited from an immediate hydration boost of 270%.* 2. Skin looks fresher, healthier and smoother after just three days 3. Noticeable improvement in skin texture and barrier after one month. ARTISTRY HYDRA-V Power System for DRY skin comprises Refreshing Eye Gel Cream, Vital Skin Serum Concentrate and Replenishing Moisture Cream. It promises to deliver the following benefits: 1. An immediate increase in the skin’s hydration level 2. Replenishes skin 3. Hydration lasted for up to 24 hours in clinical moisturisation studies. *Using the Vital Skin Serum Concentrate and the Nourishing Gel Cream. 7 12. WHAT CAUSES DEHYDRATION? Skin dehydration can be caused by environmental factors, a stressful lifestyle, excessive cleansing or even the side effects of medication. The chart below shows how damage from environmental stressors begins to accumulate in skin. You can see that dryness starts very early and can show up as early as in the 20's. This is true for all skin types. AGE GROUP (YEARS) LEGEND DULL/DR Y Y R O DAMAGE CONSUM G BEGINS -ER DRY/ ROUGH E T NOTICES A C T C DRY/TI E F F E G SKIN TONE N I E G A EYE AREA FINE LINES 10-19 20-29 30-39 40-49 50-59 60-69 70+ 13. HOW IS DEHYDRATION DIFFERENT FROM DRY SKIN? To many people, dehydration and dry skin can seem like the same thing, because they both cause skin to look and feel the same way: • FEELS: Tight, taut, uncomfortable, itchy, may be easily irritated. • LOOKS: Dull, lacklustre, rough; may be flaky and even red. 8 Here’s how to tell them apart: DRY SKIN DEHYDRATION SKIN Dry skin is a skin type. Dehydrated skin is a skin condition Lacks sufficient oils. Lacks sufficient water in outermost layers. Possible causes: genetics, chronic illness, Possible causes: environment (including environment (including temperature/humidity temperature/humidity changes, heat, air changes heat, air conditioning, and severe cold conditioning, and severe cold weather), sun weather), sun exposure, lifestyle, stress, daily exposure, lifestyle, stress, excessive cleansing, and cleansing, ageing. some medications and acne preparations. On-going concern? YES On-going concern? NO, it comes and goes. Think of it this way: All skin types can benefit from extra hydration. Even oily skin can experience dehydration, which is a lack of water, not oil. Only dry skin will benefit from extra oil. Dehydrated skin can lead to dry skin. ALL SKIN TYPES NEED HYDRATION 14. HOW SHOULD ARTISTRY HYDRA-V PRODUCTS BE STORED? For maximum stability, the products should be stored at room temperature (below 30°C or 86°F) and away from direct sunlight. 15. WHAT IS THE SHELF LIFE BEFORE AND AFTER OPENING? The shelf life of the product is three years, unopened. Once the product is opened, it should be used within twelve months. 16. ARE ARTISTRY HYDRA-V PRODUCTS OR THE TECHNOLOGY THEY USE COVERED BY ANY PATENTS? Yes. The total number of patents1 granted and pending for the ARTISTRY HYDRA-V collection, including ingredients and package design, is 16. (The total number of patents granted is five, while eleven are pending.) 1 US Patents 9
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