Arthritis, Aches and Pains, and Arthritis Services: Experiences from within an Urban First Nations Community by Heather L. McDonald B.S.N. University of British Columbia, 1987 M.Sc. University of Toronto, 1992 A thesis submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in The Faculty of Graduate Studies (Nursing) The University of British Columbia (Vancouver) July 2011 © Heather L. McDonald, 2011 ii ABSTRACT This dissertation explored the experiences of health and healthcare reported by members of an urban First Nations community who had arthritis and the ways in which arthritis health services were aligned (or not aligned) with these experiences. Using a community-based, participatory design, grounded in decolonizing methodologies and ethnographic methods, this study had two research fields that related to the research questions. Study activities in one research field included intensive immersion in a First Nations community over a period of three years, and interviews with 24 community members. In the second field, which included three arthritis services settings, study activities involved approximately 100 hours of immersion and interviews with 30 healthcare professionals. The analysis of community-based data revealed that experiences of ongoing arthritis/pain and social suffering were inextricably linked to and underpinned by the social and historical context of life in the community. Most, but not all, community participants were reluctant users of health services, largely related to prior negative experiences utilizing health services. The organization and delivery of arthritis health services, shaped by dominant healthcare discourses, were not well aligned with the experiences of First Nations peoples with arthritis; rationing and biomedical discourses limited the ability of the system to be responsive to social contexts, and culturalist and self-management discourses served to deflect healthcare professionals’ attention away from the role that social and material life conditions played in shaping the experiences of First Nations individuals living with arthritis. Amongst arthritis health services leaders and professionals there was a sincere desire to provide effective, quality care to all people with arthritis. Creating more opportunities for social/critical knowledge to be present in health services settings could go a long way towards improving the alignment of arthritis services with arthritis experiences of First Nations peoples. iii PREFACE Ethics approval for this study was received from the University of British Columbia, Behavioural Research Ethics Board. This study was originally approved in June, 2006; the last annual renewal was received in October, 2010 (H06-03901-A006). Permission to interview healthcare professionals was granted through the Vancouver Health Authority Research Institute, Approval number V07-0168 (2007-2009). iv TABLE OF CONTENTS ABSTRACT .............................................................................................................................................................. ii PREFACE ............................................................................................................................................................... iii TABLE OF CONTENTS ............................................................................................................................................. iv LIST OF TABLES .................................................................................................................................................... vii LIST OF ACRONYMS ............................................................................................................................................ viii ACKNOWLEDGEMENTS .......................................................................................................................................... x CHAPTER ONE: INTRODUCTION ............................................................................................................................. 1 BACKGROUND TO THE STUDY ............................................................................................................................................ 1 The Social and Historical Context of Aboriginal Peoples’ Health and Healthcare ................................................. 4 The Historical and Current Context of Research Involving Aboriginal Peoples ..................................................... 8 CENTRAL PROBLEM ........................................................................................................................................................ 9 PURPOSE ...................................................................................................................................................................... 9 THE RESEARCH QUESTIONS ............................................................................................................................................ 10 ORGANIZATION OF THE THESIS ........................................................................................................................................ 11 CHAPTER TWO: REVIEW OF THE LITERATURE ...................................................................................................... 14 THE SOCIAL AND HISTORICAL CONTEXT OF ABORIGINAL PEOPLES’ HEALTH .............................................................................. 15 CHRONIC ILLNESS AND THE BURDEN OF ARTHRITIS IN ABORIGINAL POPULATIONS ..................................................................... 17 Understanding the Burden of Arthritis in Aboriginal Populations ...................................................................... 19 Biomedical Perspectives of Arthritis in Aboriginal Populations .......................................................................... 21 ARTHRITIS HEALTH SERVICES AND THE CANADIAN HEALTH SYSTEM ........................................................................................ 22 Chronic Illness (Self) Management...................................................................................................................... 25 Arthritis Services: Changing in Which Direction? ................................................................................................ 29 The Conundrum of Chronic Pain Management ................................................................................................... 31 ABORIGINAL PEOPLES’ ENCOUNTERS WITH THE HEALTH SYSTEM ........................................................................................... 35 Culturalist Discourses and Racializing Practices in Healthcare ........................................................................... 36 Improving Healthcare for Aboriginal Peoples? ................................................................................................... 41 Conceptualizations of culture in healthcare. .................................................................................................................... 41 Cultural safety. ................................................................................................................................................................. 43 SUMMARY OF, AND GAPS IN, THE STATE OF KNOWLEDGE .................................................................................................... 45 CHAPTER THREE: THEORETICAL PERSPECTIVES, METHODOLOGY, AND METHODS ............................................... 47 BACKGROUND FOR THE RESEARCH ................................................................................................................................... 47 THEORETICAL PERSPECTIVES ........................................................................................................................................... 48 METHODOLOGICAL APPROACH ....................................................................................................................................... 52 RESEARCH DESIGN ........................................................................................................................................................ 52 PRACTICES AND PROTOCOLS THAT SHAPED THE DESIGN ....................................................................................................... 53 RESEARCH ACTIVITIES IN THE COMMUNITY FIELD ................................................................................................................ 55 Community Setting.............................................................................................................................................. 56 Gaining Community Access ................................................................................................................................. 57 Participatory Processes in the Community .......................................................................................................... 58 Data Collection in the Community ...................................................................................................................... 60 v Fieldnotes from immersion experiences. ......................................................................................................................... 63 RESEARCH ACTIVITIES IN THE ARTHRITIS SERVICES FIELD ...................................................................................................... 64 Gaining Access .................................................................................................................................................... 65 Data Collection .................................................................................................................................................... 65 Healthcare provider participants. .................................................................................................................................... 67 DATA ANALYSIS ........................................................................................................................................................... 68 Interview Data .................................................................................................................................................... 69 Analyzing Fieldnotes ........................................................................................................................................... 71 ESTABLISHING RIGOR IN THE RESEARCH PROCESS ............................................................................................................... 71 The Nature of Research Relationships: Reflexivity and Positionality .................................................................. 72 Reflexivity about Processes of Interpretation ..................................................................................................... 73 Trustworthiness of the Findings .......................................................................................................................... 74 KNOWLEDGE TRANSLATION ACTIVITIES ............................................................................................................................. 75 ETHICAL CONSIDERATIONS ............................................................................................................................................. 76 LIMITATIONS ............................................................................................................................................................... 78 SUMMARY .................................................................................................................................................................. 78 CHAPTER FOUR: PREAMBLE TO THE THREE FINDINGS CHAPTERS ........................................................................ 80 CHAPTER FIVE: “WHY DO I HAVE SO MUCH PAIN?” ............................................................................................. 84 FOR EVERY ACHE THERE IS A STORY ................................................................................................................................. 84 A CHILDHOOD FILLED WITH (GROWING?) PAIN ................................................................................................................. 88 THE WEAR AND TEAR OF A HARD LIFE .............................................................................................................................. 91 ACHES AND PAINS AND THE CONTEXT OF SOCIAL SUFFERING ................................................................................................ 96 Financial Stress.................................................................................................................................................... 97 “Nothing to Brag About, Being Abused” ............................................................................................................. 98 “I Got Pain in Me”: Grief and Loss ..................................................................................................................... 102 SUMMARY ................................................................................................................................................................ 106 CHAPTER SIX: “I’VE JUST LEARNED HOW TO DEAL WITH IT.” ............................................................................. 108 SUFFERING IN SILENCE ................................................................................................................................................. 109 “If You Don’t Have Pain, I Guess You’re Just Not Living” .................................................................................. 109 “Nobody Wants to Hear Me Suffer”.................................................................................................................. 112 RESOURCES FOR LIVING WELL WITH ACHES AND PAINS...................................................................................................... 116 The Role of Family ............................................................................................................................................. 116 The Role of Traditional Medicines ..................................................................................................................... 119 The Role of the Health System in Living Well with Aches and Pains ................................................................. 120 Subjugation of the physical. ........................................................................................................................................... 120 “It’s like, to me…she doesn’t care.”................................................................................................................................ 122 Negative experiences in the health system. ................................................................................................................... 124 “There isn’t anything we can really do.” ........................................................................................................................ 125 “I can talk to her…”......................................................................................................................................................... 128 SUMMARY ................................................................................................................................................................ 130 CHAPTER SEVEN: ARTHRITIS HEALTH SERVICES ................................................................................................. 131 PROVIDING SERVICES TO ABORIGINAL PATIENTS: ARTHRITIS PROVIDERS’ PERCEPTIONS ........................................................... 131 Addressing Complex Social Circumstances in the Midst of Rationing and Biomedical Discourses ................... 132 vi Constructing Patients as “Passive”: Culturalism and Self-management Discourses ......................................... 134 Dealing with Non-Insured Health Benefits ........................................................................................................ 138 THE STRUCTURE OF ARTHRITIS SERVICES ......................................................................................................................... 141 The Arthritis Services Hierarchy ........................................................................................................................ 142 Problems diagnosing rheumatoid arthritis in Aboriginal populations. ........................................................................... 142 Positioning osteoarthritis as appropriate for primary care. ........................................................................................... 143 Marginalizing people with fibromyalgia. ........................................................................................................................ 144 Prioritizing Services: Specialist and Cost-effective Services .............................................................................. 145 Attempts to Address Arthritis Healthcare Needs in First Nations Populations ................................................. 148 SUMMARY ................................................................................................................................................................ 153 CHAPTER EIGHT: OVERVIEW, IMPLICATIONS, RECOMMENDATIONS, AND CONCLUDING THOUGHTS ................ 155 OVERVIEW OF THE STUDY AND SUMMARY OF THE FINDINGS ............................................................................................... 155 Relevance of the Study ...................................................................................................................................... 155 Methodology, Design, and Methods ................................................................................................................. 156 Overview of Major Findings .............................................................................................................................. 157 Situating arthritis experiences within a social and historical context. ........................................................................... 157 Living with arthritis: Experiences within the community and with health services. ...................................................... 159 A lack of alignment: The organization and delivery of arthritis health services and the experiences of First Nations peoples with arthritis. .................................................................................................................................................... 162 IMPLICATIONS ............................................................................................................................................................ 166 Implications for Federal Policy Regarding First Nations Peoples with Arthritis ................................................ 167 Implications for Provincial Policy Regarding Chronic Illness Management ...................................................... 170 Ethical questions arising from the focus on self-management. ..................................................................................... 171 Case management as a policy initiative to improve chronic illness management. ........................................................ 172 Incorporating the Concept of Total Pain into Arthritis Care Services ................................................................ 173 Transformations in Arthritis Services Organization and Delivery ..................................................................... 176 Drawing on ideas from cultural safety in the delivery of arthritis services. ................................................................... 177 Restructuring arthritis services to include services for complex osteoarthritis (OA). .................................................... 179 Critically questioning the link between arthritis research and arthritis clinical services. ............................................... 180 Two-eyed Seeing as a Metaphor for Partnership Methodologies in Arthritis Research ................................... 181 RECOMMENDATIONS ARISING FROM THIS STUDY .............................................................................................................. 182 Policy ................................................................................................................................................................. 182 Health Services .................................................................................................................................................. 183 Community Services .......................................................................................................................................... 184 Research ............................................................................................................................................................ 184 Education .......................................................................................................................................................... 185 CONCLUDING COMMENTS: THE LESSON OF TWO-EYED SEEING ........................................................................................... 185 REFERENCES ....................................................................................................................................................... 187 APPENDICES....................................................................................................................................................... 207 APPENDIX A: LETTER OF AGREEMENT BETWEEN THE FIRST NATIONS COMMUNITY AND THE STUDENT ........................................ 207 APPENDIX B: INTERVIEW GUIDE .................................................................................................................................... 210 APPENDIX C: CONSENT FORMS ..................................................................................................................................... 211 APPENDIX D: KNOWLEDGE TRANSLATION HANDOUT FOR COMMUNITY PARTICIPANTS ............................................................ 218 vii LIST OF TABLES Table 1: Number of First Nations Participants by Gender and Age Range…………………….62 Table 2: Number and Type of Healthcare Professionals Interviewed….………………………67 viii LIST OF ACRONYMS AE Aboriginal epistemology AFN Assembly of First Nations ASMP Arthritis self-management program CAC Community advisory committee CBPR Community-based participatory research CCM Chronic care model CDSMP Chronic diseases self-management program CHSRF Canadian Health Services Research Foundation CHSPR Centre for Health Services Policy Research CIHR Canadian Institutes of Health Research CRA Community-based research assistant DMARDS Disease-modifying anti-rheumatic drugs FM Fibromyalgia FNC First Nations Centre FNIH First Nations and Inuit Health HCP Healthcare professional IPV Intimate partner violence KT Knowledge translation NIHB Non-insured health benefits OA Osteoarthritis OASIS OsteoArthritis Services Integration System OCAP Ownership, control, access, possession OT Occupational therapist ix PCF Post-colonial feminism PHO Provincial Health Officer PT Physiotherapist RA Rheumatoid arthritis RHS National Regional Longitudinal Health Survey USA United States of America VCH Vancouver Coastal Health WHO World Health Organization x ACKNOWLEDGEMENTS It takes a village to raise a dissertation (and an academic). This dissertation was formed because of the work of many people. Their contribution made this dissertation what it is. I received doctoral research awards from the Canadian Institutes of Health Research (CIHR), the Michael Smith Foundation for Health Research, the Advanced Practice Nursing Chair (McMaster University) and the University of British Columbia. This research was funded by the CIHR operating grant MOP-84500, The organization and utilization of arthritis health services for First Nations peoples living in the Southern Mainland Area of British Columbia, Nominated Principal Investigator, Annette Browne, Graduate Student, Heather McDonald. The foundation for this work was provided by my family. My nuclear family, including my sons Liam and Rowen and my husband Rocky, provided endless amounts of comfort and support. In addition, my three sisters and mother, and their husbands, extended encouragement on countless occasions. I will be forever grateful for the knowing smiles, warm hugs, and practical support (thanks Patty and Glenn for your editorial support!) that I received from my family (and also friends) along the way. My most profound thanks go out to the community members who engaged with me for this research. In particular, my community partner enabled the research. Without her there would be nothing to write. In addition, the members of the Community Advisory Committee had a critical role. They were a force to be reckoned with and I feel so fortunate to have had them on my side. Further, the community research assistants each contributed something unique and valuable to the research. The mark left by them on this work and on myself reflects a gift for which I will be eternally grateful. Finally, the men and women who shared their stories represent the bricks and mortar of this dissertation; their generosity will be long remembered.
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