Contents Foreword Preface Acknowledgments About the Author Chapter 1: Why Cloud, Why Now? Evolution of Cloud Computing Enter the Cloud Start-Up Case Study: Instagram, from Zero to a Billion Overnight Established Company Case Study: Netflix, Shifting from On-Premises to the Cloud Government Case Study: NOAA, E-mail, and Collaboration in the Cloud Not-for-Profit Case Study: Obama Campaign, Six-Month Shelf-Life with One Big Peak Summary Chapter 2: Cloud Service Models Infrastructure as a Service 2 Platform as a Service Software as a Service Deployment Models Summary Chapter 3: Cloud Computing Worst Practices Avoiding Failure When Moving to the Cloud Migrating Applications to the Cloud Misguided Expectations Misinformed about Cloud Security Selecting a Favorite Vendor, Not an Appropriate Vendor Outages and Out-of-Business Scenarios Underestimating the Impacts of Organizational Change Skills Shortage Misunderstanding Customer Requirements Unexpected Costs Summary Chapter 4: It Starts with Architecture 3 The Importance of Why, Who, What, Where, When, and How Start with the Business Architecture Identify the Problem Statement (Why) Evaluate User Characteristics (Who) Identify Business and Technical Requirements (What) Visualize the Service Consumer Experience (Where) Identify the Project Constraints (When and with What) Understand Current State Constraints (How) Summary Chapter 5: Choosing the Right Cloud Service Model Considerations When Choosing a Cloud Service Model When to Use SaaS When to Use PaaS When to Use IaaS Common Cloud Use Cases Summary Chapter 6: The Key to the Cloud 4 Why REST? The Challenges of Migrating Legacy Systems to the Cloud Summary Chapter 7: Auditing in the Cloud Data and Cloud Security Auditing Cloud Applications Regulations in the Cloud Audit Design Strategies Summary Chapter 8: Data Considerations in the Cloud Data Characteristics Multitenant or Single Tenant Choosing Data Store Types Summary Chapter 9: Security Design in the Cloud The Truth about Data in the Cloud How Much Security Is Required 5 Responsibilities for Each Cloud Service Model Security Strategies Areas of Focus Summary Chapter 10: Creating a Centralized Logging Strategy Log File Uses Logging Requirements Summary Chapter 11: SLA Management Factors That Impact SLAs Defining SLAs Managing Vendor SLAs Summary Chapter 12: Monitoring Strategies Proactive vs. Reactive Monitoring What Needs to Be Monitored? Monitoring Strategies by Category 6 Monitoring by Cloud Service Level Summary Chapter 13: Disaster Recovery Planning What Is the Cost of Downtime? Disaster Recovery Strategies for IaaS Recovering from a Disaster in the Primary Data Center Disaster Recovery Strategies for PaaS Disaster Recovery Strategies for SaaS Disaster Recovery Hybrid Clouds Summary Chapter 14: Leveraging a DevOps Culture to Deliver Software Faster and More Reliably Developing the DevOps Mind-Set Automate Infrastructure Automate Deployments Design Feature Flags Measure, Monitor, and Experiment Continuous Integration and Continuous Delivery 7 Summary Chapter 15: Assessing the Organizational Impact of the Cloud Model Enterprise Model vs. Elastic Cloud Model IT Impact Business Impacts Organization Change Planning Change in the Real World Summary Chapter 16: Final Thoughts The Cloud Is Evolving Rapidly Cloud Culture New Business Models PaaS Is the Game Changer Summary Index 8 Founded in 1807, John Wiley & Sons is the oldest independent publishing company in the United States. With offices in North America, Europe, Asia, and Australia, Wiley is globally committed to developing and marketing print and electronic products and services for our customers’ professional and personal knowledge and understanding. The Wiley CIO series provides information, tools, and insights to IT executives and managers. The products in this series cover a wide range of topics that supply strategic and implementation guidance on the latest technology trends, leadership, and emerging best practices. Titles in the Wiley CIO series include: The Agile Architecture Revolution: How Cloud Computing, REST-Based SOA, and Mobile Computing Are Changing Enterprise IT by Jason Bloomberg Big Data, Big Analytics: Emerging Business Intelligence and Analytic Trends for Today’s Businesses by Michael Minelli, Michele Chambers, and Ambiga Dhiraj The Chief Information Officer’s Body of Knowledge: People, Process, and Technology by Dean Lane CIO Best Practices: Enabling Strategic Value with Information Technology (Second Edition) by Joe Stenzel, Randy Betancourt, Gary Cokins, Alyssa Farrell, Bill Flemming, Michael H. Hugos, Jonathan Hujsak, and Karl Schubert The CIO Playbook: Strategies and Best Practices for IT Leaders to Deliver Value by Nicholas R. Colisto Enterprise Performance Management Done Right: An Operating System for Your Organization by Ron Dimon 9 Executive’s Guide to Virtual Worlds: How Avatars Are Transforming Your Business and Your Brand by Lonnie Benson IT Leadership Manual: Roadmap to Becoming a Trusted Business Partner by Alan R. Guibord Managing Electronic Records: Methods, Best Practices, and Technologies by Robert F. Smallwood On Top of the Cloud: How CIOs Leverage New Technologies to Drive Change and Build Value Across the Enterprise by Hunter Muller Straight to the Top: CIO Leadership in a Mobile, Social, and Cloud-based World (Second Edition) by Gregory S. Smith Strategic IT: Best Practices for Managers and Executives by Arthur M. Langer and Lyle Yorks Transforming IT Culture: How to Use Social Intelligence, Human Factors, and Collaboration to Create an IT Department That Outperforms by Frank Wander Unleashing the Power of IT: Bringing People, Business, and Technology Together by Dan Roberts The U.S. Technology Skills Gap: What Every Technology Executive Must Know to Save America’s Future by Gary J. Beach Architecting the Cloud: Design Decisions for Cloud Computing Service Models (SaaS, PaaS, and IaaS) by Michael Kavis 10
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