Approved Motor Body Repair Inspection Station Procedures Manual Tasmanian Edition 2017 Produced by Registration & Licensing Services Phone: 03 6166 3271 Email: [email protected] This manual is available on line at: www.transport.tas.gov.au/vehicles/vehicle_inspections Department of State Growth Registration and Licensing Services Produced by Registration & Licensing Services Department of State Growth GPO BOX 536 Hobart Tasmania 7001 Phone: 03 6166 3271 Email: [email protected] This manual is available online at: www.transport.tas.gov.au/vehicles/vehicle_inspections 2 Approved Motor Body Repair Inspection Station Procedures Manual Version 11, April 2017 Contents CHAPTER 1 INTRODUCTION 9 Preface 9 APPROVED MOTOR BODY REPAIR INSPECTION STATION PROCEDURES MANUAL 10 Contact details 10 Email contact details 10 CHAPTER 2 FORMS 11 Form AMBRIS 1: Application for Proprietor and Premises 12 Form AMBRIS 2: Application for Motor Body Examiner 13 Form AMBRIS 3: Notification of Change of Conditions 14 Form AMBRIS 4: Vehicle Structural Report 15 Form AMBRIS 5: Supplementary Restraint System Report 18 Form AMBRIS 6: Supplementary Restraint System Water Immersed Write-offs Assessment Report 19 Form AMBRIS 7: Vehicle Inspection Checklist Form for Vehicles 20 Form AMBRIS 8: Order form for Vehicle Inspection Checklist Books 22 Form AMBRIS 9: Blank Repair Diary 23 CHAPTER 3 VEHICLE INSPECTION ARRANGEMENTS 27 Can a motorist drive an unregistered vehicle to an Approved Motor Body Repairer Inspection Station? 27 If the vehicle passes can it then be driven home or to a Service Tasmania shop? 27 If the vehicle fails at its inspection can it be driven home or to a specialist for repairs? 27 Can the registration transaction be carried out at a police station or by mail? 27 What is the fee for registering a motor vehicle for the first time? 27 All transactions must be carried out at Service Tasmania. 27 CHAPTER 4 APPROVED MOTOR BODY REPAIR INSPECTION STATION - OBLIGATIONS AND RESPONSIBILITIES 29 What is an approved Motor Body Repair Inspection Station (AMBRIS)? 29 What kind of organisation can become an Approved Motor Body Repair Inspection Station? 29 THE PREMISE 29 What is a Premise? 29 What facilities must a Premise have? 30 Are there different levels of Premises? 30 How is each Premise identified? 30 Can a AMBRISIS be placed on hold? 31 Can an AMBRIS conduct vehicle inspections away from their Premises? 31 Conflict of interest 31 Complaints from the public 31 Bribes 31 THE PROPRIETOR 31 Approved Motor Body Repair Inspection Station Procedures Manual Version 11, April 2017 3 What is a Proprietor? 31 Who can become a Proprietor? 31 What is required to become a Proprietor? 32 Under what circumstances may a Proprietor be refused? 32 Proprietor Training 32 What do I need to provide to AIS Compliance Unit? 32 What are the responsibilities of a Proprietor? 33 What happens if a Proprietor is absent for a period of time? 33 What sanctions may be applied against a Proprietor? 33 MOTOR BODY EXAMINER 34 What is a Motor Body Examiner? 34 What does being a Motor Body Examiner involve? 34 Who can become a Motor Body Examiner? 34 What is required to become a Motor Body Examiner? 34 How will a Motor Body Examiner be identified? 34 What happens if I’m employed by another Approved Motor Body Repair Station to be a Motor Body Examiner, must they notify AIS Compliance Unit? 35 National Police Certificate 35 What is a fit and proper person? 35 Submitting a National Police Certificate 35 Where do I get my National Police Certificate application form? 35 Knowledgge Quiz 36 How do I attempt the Knowledge Quiz? 36 What happens if I do not submit my new National Police Certificate and sit the quiz? 36 Will I be notified of the date that I am required to submit a new National Police Certificate? 36 Refresher training 36 Are there any sanctions against a Motor Body Examiner? 36 Can a Motor Body Examiner be placed on hold? 36 SIGNS AND STAMPS 37 Does an Approved Motor Body Repair Inspection Station have to display a Certificate/sign? 37 Does an Approved Motor Body Repair Inspection Station have to have a rubber stamp? 37 Code of conduct. 37 Code of practice 37 Attachment Sample Motor Body Examiner Certificate 38 Attachment Sample AMBRIS Certificate 39 The Approved Inspection Station Sign 40 Department of State Growth Approved Motor Body Repair Inspection Station CODE OF CONDUCT 41 CHAPTER 5 FEES AND CHARGES 43 REGISTRATION FEES 43 What if the annual fee is not paid? 43 Will there be a refund if an Approved Motor Body Repair Inspection Station withdraws from the scheme? 43 Will an Approved Motor Body Repair Inspection Station that is under suspension have to reapply? 43 INSPECTION CHARGES 43 Who sets inspection charges? 43 Fees and charges 43 4 Approved Motor Body Repair Inspection Station Procedures Manual Version 11, April 2017 Should the motorist be made to pay up front? 43 Is there a charge for any stationery? 44 Is there a charge for their electronic vehicle structural inspection? 44 SCHEDULE OF FEES AND CHARGES 44 CHAPTER 6 AUDITS – APPROVED MOTOR BODY REPAIR INSPECTION STATION 45 What is an audit? 45 Purpose of audits 45 Who conducts these audits? 45 Frequency of audits 45 Types of audits 45 Initial equipment audit 45 Scheduled site audits 45 Inspection of vehicles inspected by an Approved Motor Body Repair Inspection Station 46 Triggered audits 46 Desk top audit 46 Documentation 46 Notification of audits 46 Sample AMBRIS Initial Audit Checklist 47 Sample AMBRIS Audit Checklist 48 Sample AMBRIS Site Visit 49 Sample Scheduled Audit Letter 50 Sample Group 1 Second Audit Letter 51 What is required by the Approved Motor Body Repair Inspection Station to assist in the audit? 52 What is the procedure for conducting the audit? 52 What happens if the Approved Motor Body Repair Inspection Station fails the audit? 52 What happens if non-compliance issues have not been rectified in the nominated time? 52 CHAPTER 7 BREACHES AND SANCTIONS (BREAKING THE RULES) – APPROVED MOTOR BODY REPAIR INSPECTION STATIONS 53 What are “the Rules” 53 Why are the rules so important? 53 SOME “TERMS” EXPLAINED 53 SANCTIONS 54 What will happen if an Approved Motor Body Repair Inspection Station or Motor Body Examiner breaks the rules? 54 What is meant by “seriousness” of the breach? 54 Levels of sanctions 54 SANCTION LEVELS. 55 Level 1 sanction 55 Level 2 sanction – conditional suspension 55 Level 3 sanction – suspension 55 Level 4 sanction – Cancellation 55 What does “suspension” involve? 55 Suspension of Approved Motor Body Repair Inspection Station approval 55 Suspension of Motor Body Examiner authority to conduct inspections 55 Approved Motor Body Repair Inspection Station Procedures Manual Version 11, April 2017 5 What does “cancellation” involve? 55 Cancellation of Approved Motor Body Repair Inspection Station approval 55 Cancellation of Motor Body Examiner authority to conduct inspections 56 Can the approval to be An Approved Motor Body Repair Inspection Station be suspended or cancelled as a result of the actions or non-actions of a Motor Body Examiner? 56 Who is the Approved Inspection Station Review Panel? 56 HOW ARE BREACHES DETERMINED? 56 1. Investigation 56 2. The AIS Review Panel 56 The AIS REVIEW PANEL PROCEDURE 56 1. The Registrar of Motor Vehicles Decision 57 APPEALS 57 Can the person the subject of a suspension or cancellation appeal against a finding of breach and or the sanction? 57 CHAPTER 8 WRITTEN OF VEHICLE REGISTER 59 What is the Register? 59 What is a statutory write off and a repairable write off? 59 Assessment criteria for the classification of vehicles determined to be a total loss 59 Repairable Write off 60 Warning notices 60 Obtaining types of damage data on vehicles classified as either statutory write off or repairable write off 60 CHAPTER 9 VEHICLE STRUCTURAL INSPECTIONS 63 Types of vehicle structural inspection 63 What types of structural inspections can an Approved Motor Body Repair Inspection Station carry out? 63 On what grounds should a vehicle be failed for inspection? 63 Completing the Inspection Report 63 Vehicle inspection checklist 63 Official inspection report 63 Filling in the inspection report 63 AMBRIS report number 63 Owner Details 64 Repairer Details 64 Vehicle Details 64 Vehicle Identification Number (VIN)/ Chassis number 64 Make 64 Model 64 Series 64 Month/year 64 Colour 64 Odometer reading 64 Date classified as RWO 65 Defect notice no. 65 6 Approved Motor Body Repair Inspection Station Procedures Manual Version 11, April 2017 Type of damage 65 Impact collision-light 65 Impact damage-heavy 65 Fire 65 Malicious/stripping 65 Hail 65 Water 65 Wrecked vehicle (Vehicle over 15 years of age) 65 Photo of vehicle 65 Defect notice inspection 65 Intermediate inspection 65 Final inspection 66 3 dimensional body measurement 66 Trammel bar measurement 66 Has a repair diary been completed? - Yes/No 66 Repair methods used 66 Result of inspection 67 Reinspection result 67 Statement of compliance 67 MBE name and number 67 Repair Diary policy 67 Inspection process 67 What is the normal course of events for a vehicle requiring an inspection? 67 Vehicle that fails to be presented within 30 days of inspection 67 Sample Completed Vehicle Inspection Checklist Sheet 68 Sample Passed Vehicle Structural Report 70 Sample Failed Vehicle Structural Report 73 Sample Failed and then Passed Vehicle Structural Report 76 Sample Failed Inspection due to no Repair Diary 79 CHAPTER 10 REPAIR DIARY 83 Repairing a written off vehicle 83 Manufacturer’s guidelines 83 Risks of not complying with manufacturers’ guidelines or best industry practice 83 Repairing a damaged vehicle 83 Keeping a crash repair diary 83 Photographs 83 What happens if the person presenting the vehicle does not produce a repair diary for inspection? 84 Fire affected vehicles 84 Water damaged vehicles 84 Supplementary Restraint System Reports 85 Vandalized/cosmetically damaged vehicles 85 Hail damaged vehicles 85 Invoices – tax requirements 85 Sample Repair Diary 86 Approved Motor Body Repair Inspection Station Procedures Manual Version 11, April 2017 7 CHAPTER 11 MAJOR AND MINOR DEFECT NOTICES AND CALL-IN LETTERS 107 What is a major and minor defect? 107 What is a formal warning? 107 What is self clearance? 107 What form does a major and minor defect take? 107 Which major and minor defect can Approved Motor Body Repair Inspection Stations clear? 107 Sample Vehicle Defect Notice 109 Defect Sticker (not to scale); Yellow in colour (front side) 110 Defect Sticker – (not to scale); Yellow in colour (reverse side) 110 Procedures for clearing major and minor defect notices 111 How does an Approved Motor Body Repair Station clear a defect ? 111 WHAT PROCEDURE SHOULD BE FOLLOWED TO RETURN CLEARED DEFECT NOTICES TO THE DEPARTMENT OF STATE GROWTH? 111 What if other defects are found when clearing the defect 111 How does an Approved Motor Body Repair inspection Station advise Vehicle Operations branch of additional defects? 111 Example of Defect Notice ‘Formal Warning’ 113 Example of a Defect ‘Self Clearance’ 114 Example of a Minor Defect requiring inspection 115 Example of a Minor Defect which requires a Full Roadworthiness 116 Example of a cleared Major Defect 117 Example of a Major Defect – Use Prohibited 118 Example of a Structural Report for a Defect Notice 119 Call-In Letters 122 What is a Vehicle Call-In? 122 Procedures for Clearing a Call-In 122 What procedures should be followed to return a cleared call-in to Registration and Licensing Services? 122 Sample Call-In Letter 123 Sample Call-In Letter Vehicle Inspection Report 124 CHAPTER 12 REPAIR TECHNIQUES AND REASONS FOR REJECTION 125 Crash Effects 125 Crash Pulse 125 Seat belts and Supplementary Restraint Systems 125 Pre emptive systems 126 Electronic Systems 126 Construction Materials 126 Manufacturers 126 Sources of Repair Information 126 Manufacturers Repair Instructions 126 Industry Standards and Codes of Practice 127 Reasons for Rejection 127 1.1 Visually inspect bolt on parts and panels 127 1.2 Visually insect suspension and mechanical parts 127 1.3 Visually inspect welding processes 127 1.4 Visually inspect doors and door skins 128 1.5 Take measurements of vehicle dimensions 128 1.6 Visually inspect general appearance of under body and structural sections 128 1.7 Systems Check 129 8 Approved Motor Body Repair Inspection Station Procedures Manual Version 11, April 2017 CHAPTER 1 INTRODUCTION Preface Throughout this Manual various acronyms are used. These acronyms represent commonly used terms within the AMBRIS/ AIS scheme. The following table identifies the acronym and its full term. Acronym used Full term AIS Approved Inspection Station AMBRIS Approved Motor Body Repair Inspection Station ATM Aggregate Trailer Mass AVC Approved Vehicle Certifier AVCAIS Approved Vehicle Certifier Approved Inspection Station GVM Gross Vehicle Mass GTM Gross Trailer Mass HVAIS Heavy Vehicle Approved Inspection Station LVAIS Light Vehicle Approved Inspection Station MBE Motor Body Examiner MRS Motor Registry System R&LS Registration And Licensing Services RMV Registrar of Motor Vehicles VE Vehicle Examiner VIN Vehicle Identification Number VSB Vehicle Standards Bulletin SPV Small Passenger Vehicle VE Vehicle Examiner Approved Motor Body Repair Inspection Station Procedures Manual Version 11, April 2017 9 APPROVED MOTOR BODY REPAIR INSPECTION STATION PROCEDURES MANUAL The purpose of this manual is to explain to Proprietors and Motor Body Repair Examiners the administrative and operational procedures relating to Approved Motor Body Repair Inspection Station Procedures (AMBRISP) manual. It is a requirement of all AMRIS that they have at least one copy of the manual. All instructions in the manual must be adhered to and noted when a new disk is sent out. The AMBRIS Scheme is administered under the Approved Inspection Station (AIS) Scheme framework. The AIS Scheme Framework is as follows: TYPE 1 Light vehicle, trailer, private buses and motorcycle pre registration inspections, hire and drive vehicles (up to 4.5 tonnes GVM/ATM). Defect notices which are nominated on the notice ‘to be cleared by a LVAIS’. TYPE 2 Periodic small passenger vehicle inspections of a taxi, luxury hire car, hire and drive and restricted hire vehicles and large passenger vehicles with a seating capacity less than 13 seats not requiring a brake efficiency test. Defect notices which are nominated on the notice “to be cleared by a LVAIS”. TYPE 3 Periodic Large Public passenger Vehicles. Defect notices requiring a brake test which are nominated on the notice ‘to be cleared by a HVAIS’. TYPE 4 Heavy Vehicle, trailer, private buses and pre registration inspections, hire and drive vehicles (greater than 4.5 tonnes GVM/GTM). Defect notices which are nominated on the notice ‘to be cleared by a HVAIS’. TYPE 5 Periodic Driving Instructor vehicle inspections. TYPE 6 N ew heavy vehicles, trailer inspections (greater than 4.5 tonne GVM/GTM). TYPE 7 S tructural inspections of motor vehicles. TYPE 8A Approved Vehicle Certifier Approved Inspection Station - Light TYPE 8B Approved Vehicle Certifier Approved Inspection Station - Heavy Contact details All correspondence in relation to the AMBRIS scheme should be addressed to:: Registrar of Motor Vehicles Registration & Licensing Services Department of State Growth GPO Box 536 HOBART TAS 7001 Phone: 03 6166 3271 Email contact details [email protected] 10 Approved Motor Body Repair Inspection Station Procedures Manual Version 11, April 2017
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