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AN EXPERIMENTAL STUDY OF TEACHERS’ VERBAL AND NONVERBAL IMMEDIACY, STUDENT MOTIVATION, AND COGNITIVE LEARNING IN VIDEO INSTRUCTION Paul L. Witt, B.M., M.M., M.A. Dissertation Prepared for the Degree of DOCTOR OF PHILOSOPHY UNIVERSITY OF NORTH TEXAS May 2000 APPROVED: Lawrence R. Wheeless, Major Professor William E. Moen, Committee Member Kathleen M. Swigger, Committee Member Jon I. Young, Committee Member Philip M. Turner, Dean of the School of Library and Information Sciences C. Neal Tate, Dean of the Robert B. Toulouse School of Graduate Studies Witt, Paul L., An experimental study of teachers' verbal and nonverbal immediacy, student motivation, and cognitive learning in video instruction. Doctor of Philosophy (Information Science), May 2000, 180 pp., 6 tables, 1 figure, 16 appendices, references, 84 titles. This study used an experimental design and a direct test of recall to provide data about teacher immediacy and student cognitive learning. Four hypotheses and a research question addressed two research problems: first, how verbal and nonverbal immediacy function together and/or separately to enhance learning; and second, how immediacy affects cognitive learning in relation to student motivation. These questions were examined in the context of video instruction to provide insight into distance learning processes and to ensure maximum control over experimental manipulations. Participants (N = 347) were drawn from university students in an undergraduate communication course. Students were randomly assigned to groups, completed a measure of state motivation, and viewed a 15-minute video lecture containing part of the usual course content delivered by a guest instructor. Participants were unaware that the video Copyright 2000 by Paul L. Witt ii ACKNOWLEDGMENTS Many people helped bring this study to completion. First, I am deeply indebted to Professor Lawrence Wheeless, who guided me toward the field of communication technology early in my graduate studies, then taught me how to engage in empirical research. I am also grateful to the members of my doctoral advisory committee and other faculty members who have helped prepare me for an academic career. Special thanks go to Department Chair John Gossett for supporting me as a student in Communication Studies; Professors Barry Lumsden and James Duban for believing in me when I found it hard to believe in myself; and John Allison, Mel Strait, and Halee Kotara for their assistance in carrying out this research study. Most of all, I want to thank my wife, Nancy, for the countless sacrifices she has made in order that I might reach my goals. iii TABLE OF CONTENTS Page ACKNOWLEDGMENTS....................................... iii LIST OF TABLES........................................ vi LIST OF ILLUSTRATIONS................................. vii Chapter 1. RESEARCH PROBLEM ................................... 1 Introduction Purpose of the Study Definition of Terms Theoretical Considerations Significance of the Study Summary 2. REVIEW OF LITERATURE ............................... 15 Introduction Nonverbal Immediacy and Student Learning Verbal Immediacy and Student Learning Teacher Immediacy in Video Instruction Explaining the Effects of Teacher Immediacy Hypotheses and Research Question Summary 3. METHODOLOGY ........................................ 57 Introduction Sample Experimental Procedures Measurements Design and Methods of Analysis Summary iv 4. RESULTS ............................................ 80 Introduction Results for Manipulation Checks Results for Hypotheses and Research Question Summary 5. DISCUSSION ......................................... 89 Introduction Summary of the Study Interpretation of Results Implications for Teachers Implications for Future Research Limitations of the Study Summary APPENDIX.................................................127 REFERENCE LIST...........................................193 v LIST OF TABLES Table Page 1. Comparisons between Higher and Lower Verbal Immediacy Scripts ...............................................66 2. Descriptive Statistics on Cognitive Learning Measure ..75 3. Ratings of Immediacy Levels as Manipulation Check .....81 4. Means on Recall for Main Effects of 2-way Analysis ....83 5. Means on Recall for Main Effects of 3-way Analysis ....87 6. Post hoc Comparisons between Means on Recall for Experiment Groups .....................................98 vi LIST OF ILLUSTRATIONS Figure Page 1. Means on Recall for Experimental Groups ...............95 vii CHAPTER 1 RESEARCH PROBLEM Introduction This chapter introduces the purpose of the study and defines the terms involved in the research. The theoretical base and significance of the study are also presented in this chapter. Purpose of the Study This study examined how teacher verbal immediacy and teacher nonverbal immediacy function together and separately to enhance cognitive learning, and how teacher immediacy affects cognitive learning in relation to student motivation. These questions were examined in the context of video instruction, both to provide insight into distance learning processes and to ensure maximum control over the manipulation of communication variables. The purpose of the investigation was to further the understanding of the ways in which teacher verbal and nonverbal immediacy behaviors function as effective instructional strategies, especially in the distance education environment where reducing the distance between teacher and learner is of paramount importance. 1 The communication styles, strategies, and behaviors employed by teachers play a strategic role in student learning outcomes. For example, nonverbal communication behaviors such as eye gaze, smiles, nods, relaxed body posture, movement, and gestures have the effect of reducing physical and/or psychological distance between teacher and students, and ultimately increasing affective and cognitive learning (Andersen, 1979; Christophel & Gorham, 1995; Hackman & Walker, 1990; Plax, Kearney, McCroskey, & Richmond, 1986). When classroom teachers employ these nonverbal immediacy strategies, students indicate greater affect or liking for the teacher, greater enjoyment of the class, and increased perceptions of having learned from the course (e.g., Richmond, Gorham, & McCroskey, 1987). Similarly, verbal communication strategies may be employed by teachers to reduce student perceptions of psychological distance. For example, inclusive references, self- disclosure, and present verb tense are often perceived by students as expressions of interpersonal approach or closeness, and the use of verbal immediacy as an instructional communication strategy may lead to positive learning outcomes (Gorham, 1988; Jordan, 1989; Mehrabian, 1971, 1981; Menzel & Carrell, 1999; Sanders & Wiseman, 2

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questions were examined in the context of video instruction to provide insight First, I am deeply indebted to Professor Lawrence Wheeless, who guided me
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