Applying a Personalised Approach to Eligibility Criteria

114 Pages·2012·0.758 MB·English

by  Daisy Bogg

SOCIAL WORK POCKETBOOKS
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“Packed with handy hints and good practice, this pocketbook illustrates e
how personalised social care can be funded in the Age of Austerity. In rs
the context of dwindling public finances, social workers can apply on
creative approaches to eligibility criteria to help ensure an individual’s a Personalised
recovery from a mental health problem is appropriately supported.” lis
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Martin Webber, Anniversary Reader, University of York, UK d
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Part of the new Social Work Pocketbooksseries, this handy book is a p
guide to applying social care eligibility criteria within a personalised ro
approach. It includes a range of useful practice suggestions and guidance a
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to help social workers think about how they can apply eligibility to h
psychosocial issues and needs, to ensure individuals are able to access t Eligibility Criteria
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appropriate support options. The book: E
• Describes legal frameworks for assessment and service delivery lig
• Examines specific elements of eligibility criteria ib
• Provides practice suggestions and checklists ility Daisy Bogg
• Explores the interface between fair access to care services and C
NHS CHC criteria r
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• Uses case study examples throughout e
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This pocketbook will help you to ensure that applications for funding
individuals are well constructed. The book includes advice on assessing
and supporting individuals with complex needs such as mental health,
substance misuse or learning disability.
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Daisy Bogghas worked within social work for over 15 years at all levels. g
She is also a qualified AMHP. Daisy is currently working for The College of
Social Work as part of the development team and also provides a range
of training and consultancy on an independent basis across health and
social care.
In association with
Cover design Hybert Design •www.hybertdesign.com
www.openup.co.uk
Applying a Personalised
Approach to Eligibility
Criteria
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Applying a
Personalised
Approach to
Eligibility Criteria
Daisy Bogg
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Open University Press
McGraw-Hill Education
McGraw-Hill House
Shoppenhangers Road
Maidenhead
Berkshire
England
SL6 2QL
email: [email protected]
world wide web: www.openup.co.uk
and Two Penn Plaza, New York, NY 10121–2289, USA
First published 2012
Copyright © Daisy Bogg, 2012
All rights reserved. Except for the quotation of short passages for the purpose of criticism
and review, no part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior written permission of the publisher or a licence from the Copyright
Licensing Agency Limited. Details of such licences (for reprographic reproduction) may be
obtained from the Copyright Licensing Agency Ltd of Saffron House, 6–10 Kirby Street,
London EC1N 8TS.
A catalogue record of this book is available from the British Library
ISBN-13: 978-0-33-524515-4 (pb)
ISBN-10: 0-33-524515-3 (pb)
eISBN: 978-0-33-524516-1
Library of Congress Cataloging-in-Publication Data
CIP data applied for
Typesetting and e-book compilations by
Refi neCatch Limited, Bungay, Suffolk
Printed in the UK by CPI Antony Rowe, Chippenham, Wiltshire.
Fictitious names of companies, products, people, characters and/or data that may be used
herein (in case studies or in examples) are not intended to represent any real individual,
company, product or event.
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Contents
How to use this book vii
1 Social care in context 1
2 Fair Access to Care Services (FACS) 21
3 NHS Continuing Healthcare 46
4 Common pitfalls and good practice
suggestions 77
5 Further reading and resources 88
References 93
Index 96
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How to use this book
This pocketbook is designed to help guide you through the process of
applying social care eligibility criteria to psychosocial needs within the
context of personalisation. The book can be dipped in and out of
as needed, and provides a range of complementary yet stand-alone
aspects, from setting out the legal and policy framework and its appli-
cation to social work practice, through to exploring different domains
and how these can be assessed and evidenced.
Chapter 1 provides a summary of the various frameworks that social
care operates and how these are applied to individual and personalised
social care provision.
Chapter 2 considers the Fair Access to Care Services (FACS)
criteria and explores how the various domains apply to assess psycho-
social needs and develop social care support.
Chapter 3 considers the psychosocial domains of NHS Continuing
Healthcare and how the health and social care eligibility frameworks
may interact and overlap.
Chapter 4 of this pocketbook moves on to providing general help and
guidance to support good practice, including highlighting some of the
main pitfalls experienced by practitioners and provides a range of
examples to illustrate how eligibility criteria can be applied to support
a personalised approach to psychosocial needs.
The fi nal chapter provides details of some of the resources you can
use to help maintain and develop your practice. These consider both
your overall knowledge base and your specifi c skills. They are intended
to give you some initial signposts from which further reading and
resources can be accessed.
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1
Social care in context
The aim of this pocketbook is to support social work practitioners is
assessing and applying eligibility criteria for social care support where
individual needs are of a complex or psychosocial nature. When under-
taking social work tasks in relation to service user and carer eligibility
it can be helpful to understand the context and frameworks in which
you are working, and as such this fi rst chapter provides an overview
of the policy framework and explores key terms and themes that shape
the social care agenda in England. Many texts have been written about
the development of community care (see Mandelstam 2009; Clements
and Thompson 2011), and this pocketbook is not seeking to replicate
these accounts but rather provide an overview of what is currently in
place.
Community care can be a complex area to navigate, particularly
when the individual’s needs are multiple and/or psychosocial in nature.
Within the current system, local authorities (LA), or Local Social
Services Authorities (LSSA), have both duties and powers to consider
and exercise. In the context of social care service provision, these terms
are clearly set out and defi ned as:
(cid:175) duty: The authority must act as set out in the legal framework.
(cid:175) power: The authority can act but it is not compelled to do so.
Law and policy, which consists of primary and secondary legislation
(i.e. Acts of Parliament and Rules and Regulations) together with
government guidance, which must be followed by local authorities save
in exceptional circumstances, provide the framework for the provision
of social services. Each Local Authority is required to interpret this
framework and apply systems, policies and procedures to meet the
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