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Applied Population Health-Delivering Value-Based Care with Actionable Registries PDF

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Applied Population Health Delivering Value-Based Care with Actionable Registries Applied Population Health Delivering Value-Based Care with Actionable Registries Barbara Berkovich, PhD, MA • Amy M. Sitapati, MD First edition published in 2020 by Routledge/Productivity Press 52 Vanderbilt Avenue, 11th Floor New York, NY 10017 2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN, UK © 2020 by Barbara Berkovich, PhD, MA and Amy M. Sitapati, MD Routledge/Productivity Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Printed on acid- free paper International Standard Book Number- 13: 978-0-367-40456-7 (Hardback) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or here- after invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www.copy- right.com (www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978–750–8400. CCC is a not- for- profit organization that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging‑in‑Publication Data Names: Berkovich, Barbara, author. | Sitapati, Amy, author. Title: Applied population health : delivering value-based care with actionable registries / Barbara Berkovich, Amy Sitapati. Description: Boca Raton : CRC Press, [2020] | Series: HIMSS book series | Includes bibliographical references and index. Identifiers: LCCN 2019037299 (print) | LCCN 2019037300 (ebook) | ISBN 9780367196677 (paperback) | ISBN 9780367404567 (hardback) | ISBN 9780367196714 (ebook) Subjects: MESH: Population Health | Electronic Health Records | Registries | Epidemiologic Methods Classification: LCC RA418 (print) | LCC RA418 (ebook) | NLM WA 300.1 | DDC 362.10285—dc23 LC record available at https://lccn.loc.gov/2019037299 LC ebook record available at https://lccn.loc.gov/2019037300 Visit the Taylor & Francis Web site at www.taylorandfrancis.com Disclaimer DisclaimDeisrclaimer Every effort has been made to make this book as accurate as possible, but no warranty is implied. The information provided is on an “as is” basis. The authors and the publishers shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book. The views expressed in this book are those of the authors and do not necessarily reflect the official policy or position of the publisher. Additional Resources Visit the textbook companion website at www.appliedpopulationhealth.com Contents ContentsContents List of Tables ..................................................................................xiii List of Figures ..................................................................................xv Acknowledgements ......................................................................... xix About the Authors ........................................................................xxiii 1 Introduction .................................................................................1 Part 1: Fundamentals ..................................................................................3 Part 2: Effective Delivery of Applied Population Health ..........................5 Part 3: Applied Population Health of Today and Tomorrow ...................7 Let’s Get Started ..........................................................................................8 PART 1 FUNDAMENTALS �������������������������������������������������������������������������9 2 Policy: Drivers for Value‑B ased Payment Models ......................11 Pay- For- Performance (P4P) ......................................................................13 Risk Sharing Programs .....................................................................14 Risk Adjustment ................................................................................15 Savings ..............................................................................................15 Healthcare Measurement Frameworks ....................................................15 Published Results ......................................................................................18 Cardiac Health ..................................................................................18 Tobacco Cessation ...........................................................................20 Diabetes ............................................................................................21 Human Immunodeficiency Virus (HIV) ..........................................21 Benefits of Early Intervention ..................................................................21 3 People ........................................................................................23 Organizational Characteristics ..................................................................24 Engaged Leadership .........................................................................24 Data- Driven Value Improvement Workgroups ...............................27 viii ◾ Contents Empanelment and Attribution .........................................................30 Team- Based Care and Care Management .......................................32 Promoting Information Flow Using a Communication Plan ..........33 Case Study: Provider Engagement at OCHIN..........................................34 Conclusion ................................................................................................36 Understanding Patients and Patient Groups ...........................................36 Social Determinants of Health .........................................................37 Race, Ethnicity, and Language Standard .........................................37 Case Study: Lessons Learned on Patient Perception of Ethnic Background ......................................................................................42 Sexual Orientation and Gender Identity .........................................42 Finding and Addressing Health Disparities ....................................43 Patient Engagement .........................................................................44 4 Process .......................................................................................47 Clinical Interventions ................................................................................48 Cascade of Care ...............................................................................48 Harmonize Measures .......................................................................51 Create a Population Health Protocol...............................................53 Case Study: Doing the Right Thing . . . with Medication Monitoring ........................................................................................55 Direct and Indirect Interventions ....................................................56 Value Improvement Cycles ..............................................................57 Technology Flaws Underlying Healthcare Waste ....................................60 Why Have One Way When We Can Have 10? ................................61 If I Can’t Find It, the Data Aren’t There ..........................................62 If It Works for the Computer, It’s Fine for Human Use..................62 5 Technology of Health Registries ................................................65 Early Operational Registries .....................................................................66 Actionable EHR Registries ........................................................................67 The Spectrum of Registries.......................................................................68 Active Patient Registry .....................................................................69 Payor Registries ................................................................................70 Managed Care Registries ..................................................................70 Affiliate Registries .............................................................................70 Acute Care Registries .......................................................................71 Post–Acute Care Registries ...............................................................71 Primary Care Registry ......................................................................72 Wellness and Prevention Registries .................................................72 Contents ◾ ix Patients at Risk .................................................................................73 Chronic Condition: Diabetes, Hypertension, Coronary Artery Disease, etc. ...........................................................................73 Registry Suites ..................................................................................75 Medication Management Registries .................................................76 Patient- Based Registries ...................................................................78 Event- Based Registries .....................................................................78 Decedent Registry ............................................................................79 Case Study: Use of Social Security Decedent Data in an EHR Registry .....................................................................................80 Registry Architecture .................................................................................80 Registries: From Taxonomy to Ontology .................................................82 6 Measuring the Quadruple Aims ................................................87 Health Outcomes ......................................................................................87 National Quality Forum ...................................................................88 International Consortium for Health Outcomes Measurement (ICHOM) .........................................................89 Per Capita Cost ..........................................................................................89 Patient Experience ....................................................................................91 Provider Experience .................................................................................92 PART 2 EFFECTIVE DELIVERY OF APPLIED POPULATION HEALTH �������93 7 Applied Population Health Technical Foundation .....................95 8 Quality Measure Management Systems .....................................99 What Is Healthcare Quality Measure Management?..............................100 Do- It- Yourself (DIY) Quality Measure Management ....................101 A. Quality Program Cash Flow Report .................................102 B. Quality Program Submission Planning Report ................103 C. Quality Baseline and Goals Report ..................................106 D. Quality Measures Details Report .....................................108 Case Study: Tactical Planning for Quality Programs .............................111 9 EHR Population Health Projects ..............................................115 Judicious Use of Redundancy ................................................................116 Case Study: Automated Clinical Documentation Project ......................117 Best Practices for Population Health Projects .......................................118 Population Health Project Request Form ..............................................119 Case Study: Registry Project Request .....................................................122

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