APM Body of Knowledge

197 Pages·2006·1.31 MB·English

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APM
Body of Knowledge
APM Body of
Knowledge
Fifth edition
Association for Project Management
Association for Project Management
150 West Wycombe Road
High Wycombe
Buckinghamshire
HP12 3AE
© Association for Project Management 2006
Fifth edition 2006
Fourth edition 2000
Third edition 1996
Second edition 1994
First edition 1992
All rights reserved. No part of this publication may be reproduced, stored in
a retrieval system, or transmitted, in any form or by any means, without the
express permission in writing of the Association for Project Management. Within
the UK exceptions are allowed in respect of any fair dealing for the purposes
of research or private study, or criticism or review, as permitted under the
Copyright, Designs and Patents Act, 1988, or in the case of reprographic
reproduction in accordance with the terms of the licenses issued by the
Copyright Licensing Agency. Enquiries concerning reproduction outside
these terms and in other countries should be sent to the Rights Department,
Association for Project Management at the address above
All registered trademarks are hereby acknowledged and the publisher makes no
claim to these trademarks.
The Association would like to thank the many contributors to this work for waiving
their moral rights to any or part of the complete work and for their continued support
of the charitable aims of the Association.
Users are responsible for the correct application of the information in this publication.
Concordance with the APM Body of Knowledge does not in itself confer any
immunity from legal obligations.
British Library Cataloguing in Publication Data is available.
ISBN–1-903494-25-7
(CD-ROM–1-903494-25-7)
Typeset in 10/12pt Palatino by Genesis Typesetting, Rochester, Kent
Publishing Manager: Ingmar Folkmans
Printed and bound by Butler and Tanner, Frome, Somerset
Cover design by Fountainhead, Middlesex
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Contents
List of figures vii
Preface ix
Acknowledgements xi
Introduction xiii
Section 1 Project management in context 1
1.1 Project management 2
1.2 Programme management 6
1.3 Portfolio management 8
1.4 Project context 10
1.5 Project sponsorship 12
1.6 Project office 14
Section 2 Planning the strategy 17
2.1 Project success and benefits management 18
2.2 Stakeholder management 20
2.3 Value management 22
2.4 Project management plan 24
2.5 Project risk management 26
2.6 Project quality management 28
2.7 Health, safety and environmental management 30
Section 3 Executing the strategy 33
3.1 Scope management 34
3.2 Scheduling 36
3.3 Resource management 38
3.4 Budgeting and cost management 40
3.5 Change control 42
3.6 Earned value management 44
3.7 Information management and reporting 46
3.8 Issue management 48
Section 4 Techniques 51
4.1 Requirements management 52
4.2 Development 54
4.3 Estimating 56
4.4 Technology management 58
4.5 Value engineering 60
v
Contents
4.6 Modelling and testing 62
4.7 Configuration management 64
Section 5 Business and commercial 67
5.1 Business case 68
5.2 Marketing and sales 70
5.3 Project financing and funding 72
5.4 Procurement 74
5.5 Legal awareness 76
Section 6 Organisation and governance 79
6.1 Project life cycles 80
6.2 Concept 82
6.3 Definition 84
6.4 Implementation 86
6.5 Handover and closeout 88
6.6 Project reviews 90
6.7 Organisation structure 92
6.8 Organisational roles 94
6.9 Methods and procedures 96
6.10 Governance of project management 98
Section 7 People and the profession 101
7.1 Communication 102
7.2 Teamwork 104
7.3 Leadership 106
7.4 Conflict management 108
7.5 Negotiation 110
7.6 Human resource management 112
7.7 Behavioural characteristics 114
7.8 Learning and development 116
7.9 Professionalism and ethics 118
Comparison with the 4th Edition of the
APM Body of knowledge 121
Glossary of project management terms 125
Project management acronyms 165
Index 171
vi
Figures
1.1 The project management process 3
1.2 The relationship between project, programme and portfolio
management 7
2.1 A stakeholder grid 21
2.2 The definition of value as per BS EN 12973:2000 22
2.3 The risk management process (Source: APM (2004) Project
Risk Analysis and Management Guide, 2nd edition) 27
3.1 An example of a hierarchical structure 35
4.1 The value management process BS EN 12973:2000 60
5.1 The interaction between the organisation and the project
procurement process 75
6.1 The project and extended life cycles 80
6.2 The organisational continuum 92
6.3 Governance of project management 98
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Preface
Welcome to the world of project management knowledge. Whether you have
picked this up for the first time or you are a knowing reader, you are now
engaged with the well-established Association for Project Management Body of
Knowledge, now in its fifth edition.
It is a clear, simple guide for the journey through the growing collection of
worldly project management knowledge which will progressively be
revealed and which can be accessed in layers.
This latest edition of the APM Body of Knowledge is an up-to-date represen-
tation of the topics in which practitioners, experts and academic scholars in
the UK consider professionals in project management should be knowledge-
able and competent. Essentially it defines the topics that comprise modern
professional project management – it encapsulates the breadth of project
management and demonstrates its depth. In itself the APM Body of Knowledge
is not and does not pretend to be a self-contained textbook, neither is it a set
of competencies for a project manager, nor an exam syllabus, nor a specific
methodology.
In this fifth edition the authors and editors have retained many aspects
from previous editions but we have also made changes. We have reviewed all
the text and made it consistent in content and style. We have reviewed and
updated the further reading – and recognise that this is a growing field. We
have enhanced reader accessibility to the APM Body of Knowledge by
improving the presentation of the book and by providing electronic formats.
We believe that these structural, content and presentation revisions will
maintain the APM Body of Knowledge as a cornerstone of the project manage-
ment community in the UK and further afield.
Thank you.
Tom Taylor, Chairman of APM
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