AN EXPLORATION OF HOW HEALTH PROFESSIONALS CREATE eHEALTH AND mHEALTH EDUCATION INTERVENTIONS by Suha Rahif Tamim A Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Education Major: Instruction & Curriculum Leadership The University of Memphis August 2012 ACKNOWLEDGEMENTS I would like to thank my Advisory Chair, Dr. Michael Grant for his guidance and support in this journey. The high standards you set were my drive to give the best I can. Your teaching and coaching transformed me. I would like to thank Dr. Marian Levy and Dr. Michelle Stockton for their advice and encouragement in pursuing a topic for my dissertation that is very close to my heart. I would like to thank Dr. Trey Martindale for his support and advice. To my husband and children, thank you for the love, patience, and encouragement you gave as I pursued my doctoral studies and completed my dissertation. This journey would not have been possible without your unconditional support. Finally, thank you to my classmates and colleagues, especially, Dr. Joanne Gikas who generously shared with me her experience on the dissertation process. ii ABSTRACT Tamim, Suha Rahif. EdD. The University of Memphis. August 2012. How Health Professionals Create eHealth and mHealth Education Interventions. Major Professor: Michael M. Grant, PhD. The purpose of this study was to explore how health education professionals create ehealth and mhealth education interventions. Three research questions led this qualitative study. The first research question focused on the use of learning theories, instructional models, and instructional design models. The second research question focused on the use of elearning and mlearning design principles. The third research question focused on the use of health behavior theories and models. Twelve health professionals selected for their involvement in the creation of ehealth and mhealth education interventions participated in this study. The themes emerging from the research questions showed a variability in how the participants used education theories and models, principles of elearning and mlearning design, and health behavior and health education theories and models to create ehealth and mhealth interventions. On education theories and models, the participants used elements of instructional design (i.e., analysis, design, evaluation) but did not use any specific instructional design model. Moreover, they invested efforts in creating instructional strategies that reflected instructional models of different learning theories but did not specify particular models or theories. Four themes emerged on the instructional strategies they used in the interventions: (1) connections to behaviorist approaches to learning, (2) connections to cognitivist approaches to learning, (3) connections to constructivist approaches to learning, and (4) unspecified learning theories. On the use of elearning design principles, seven patterns emerged: (1) iii interaction, (2) learner control, (3) provision of help, (4) use of multimedia, (5) engagement, (6) user friendliness, and (7) visual appeal. On the use of health behavior theories and models, three themes emerged (1) no use of health behavior theory or model, (2), use of a mix of health behavior theories or models, and (3) use of a particular health behavior theory or model. The variability of the findings and the resulting themes suggested implications for practice and further research. These implications concern all health professionals creating ehealth and mhealth interventions as well as scholars in the field of instructional design and health education and health behavior. The implications and limitations of the study were also discussed. iv TABLE OF CONTENTS Chapter Page 1. Introduction 1 Definitions of Health Behavior and Health Education 2 Health Education Delivery 2 The Foundations of Health Education 3 The Roles of Behavioral Sciences and Education in Health Education 4 Designing eHealth and mHealth Education Interventions 4 Purpose of Study 6 Research Questions 7 Significance of Study 7 2. Literature Review 8 Methodology 8 Learning and Instruction 9 Learning Theories 9 Behaviorism 10 Cognitivism 11 Constructivist learning theory 11 Summary 12 Instructional Models 13 Behavioral Instructional Models 13 Cognitivist Instructional Models 14 Constructivist Instructional Models 16 Summary 19 Instructional Design Models 20 ADDIE 21 Dick, Carey, and Carey 21 Smith and Ragan 24 Morrison, Ross, and Kemp 26 Summary 31 The Interplay Between Learning Theories, and Instruction and Health Education 31 eLearning 32 Definition of eLearning 32 Benefits of eLearning 33 Characteristics of eLearning Design 34 Collaboration 34 Learner Control 35 Navigation 35 Interaction 35 Other considerations 36 The Use of Media in eLearning 36 v Multimedia Principle 37 Contiguity Principle 37 Modality Principle 37 Redundancy Principle 37 Coherence Principle 37 Summary 38 Health Behavior and Health Education 38 Health Belief Model 40 Origins 40 Constructs 40 Applications 42 Limitations 42 Link to Learning Theories 42 Social Cognitive Theory 43 Origins 43 Constructs 43 Applications 45 Limitations 46 Link to Learning Theories 46 Transtheoretical Model 46 Origins 46 Constructs 47 Applications 51 Limitations 52 Link to Learning Theories 52 Difficulties Associated with Health Behavior Theories and Models 53 Summary 54 The State of Technology in Health Education Interventions 55 Definitions of Terms 55 Potentials of eHealth and mHealth in Health Education Interventions 56 Effectiveness of eHealth and mHealth Education Interventions 57 Examples of eHealth and mHealth Education Interventions 59 Advantages of eHealth and mHealth Interventions to the Learner 60 Instructional Design Features in eHealth and mHealth Education Interventions 62 Design Features Necessary in eHealth and mHealth Interventions. 62 Design and Development Process of eHealth and mHealth Interventions. 63 Summary 66 Chapter Summary 67 3. Methodology 68 vi Design 68 Participants 70 Profiles of Participants 74 Description of the Participants’ eHealth and mHealth Interventions 83 Data Collection Methods 87 Interviews 89 Interview Protocol 92 Unobtrusive Measures 93 Planning Materials Protocol 94 Artifact Protocol 96 Pilot Study 99 Changes Made 99 Procedures 103 Data Analysis 104 Rigor and Trustworthiness 111 Triangulation 111 Member Checks 112 Peer Debriefing 112 Audit Trail 112 Researcher’s Subjectivities 114 Limitations 115 Delimitations 116 3. Findings 117 Analysis 118 Choice of the Health Behavior Problem and the Related Target Audience 118 Assessment of Health Behavior Needs 119 Determination of Learning Outcomes 123 Goal Analysis 126 Learner’s Analysis 127 Design 133 Design Process 133 Content Design 137 Learning Activities Design 139 Evaluation 144 Formative Evaluation 144 Summative Evaluation 148 Chapter Summary 153 4. Discussion 155 RQ 1: How Do Health Professionals Use Theories and Models from the Field of Education to Create eHealth and mHealth Education Interventions 155 Connections to Behaviorist Approaches to Learning 156 Connections to Cognitivist Approaches to Learning 157 Connections to Constructivist Approaches to Learning 158 vii Unspecified Learning Theories 164 Summary 165 RQ 2: How Do Health Professionals Use Principles of eLearning and mLearning Design to Create eHealth and mHealth Education Interventions 166 Interaction 167 Learner Control 170 Provision of Help 171 Use of Multimedia 172 Engagement 173 User Friendliness 174 Visual Appeal 174 Summary 175 RQ 3: How Do Health Professionals Use Theories and Models from the Field of Health Behavior and Health Education to Create eHealth and mHealth Education Interventions 175 No Use of Health Behavior Theory or Model 176 Use of a Mix of Theories or Models 178 Use of a Particular Health Behavior Theory or Model 180 Summary 181 Chapter Summary 182 5. Implications and Limitations 183 Implications 183 Limitations 192 Chapter Summary 193 References 194 Appendices A. Interview Protocol 224 B. Planning Protocol 229 C. Artifact Protocol 234 viii LIST OF TABLES Table Page 1. Methods and Criteria of Selection of Participants 73 2. Profiles of Participants 76 3. Description of the Participants eHealth and mHealth Interventions 84 4. Data Collection Methods 88 5. Interview Protocol for Research Question 1 90 6. Interview Protocol for Research Question 2 91 7. Interview Protocol for Research Question 3 92 8. Planning Material Protocol for Research Question 1 94 9. Planning Material Protocol for Research Question 2 95 10. Planning Material Protocol for Research Question 3 96 11. Artifact Protocol for Research Question 1 97 12. Artifact Protocol for Research Question 2 98 13. Artifact Protocol for Research Question 3 99 14. Procedures 104 ix LIST OF FIGURES Figure Page 1. Selection of participants 73 2. Open Coding in NVivo 105 3. The Folders Organizing the Open Codes According to ADDIE 106 4. Creation of Categories 107 5. Creation of Patterns 108 6. Peer Debriefing 109 7. Coding of the planning materials 110 8. Coding of Artifacts 111 9. Memos Created in NVivo 113 10. Handwritten Memos 114 x
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