UMASS/AMHtRST 312Dbb 0270 1 M M M S Division of Health Care Finance and Policy An Evaluation of Health Care Programs for Low Income Uninsured and Underinsured Massachusetts Residents A Report to the Senate Committee on Ways and Means, House Committee on Ways and Means and Joint Committee on Health Care March 1998 2, Barbara Erban Weinstein, Commissioner Argeo Paul Cellucci, Governor William D. O'Leary, Secretary Commonwealth of Massachusetts Executive Office of Health and Human Services An Evaluation ofHealth Care Programs for Low Income Uninsured and Underinsured Massachusetts Residents A Report to the Senate Committee on Ways and Means, the House Committee on Ways and Means, and the Joint Committee on Health Care PrimaryAuthor. Sara S. Bachman, Ph.D. Contributors: Heather Dibble Julia Goldrosen Getachew Habteh-Yimer Michael Lichtman Cindy Wacks Massachusetts Division ofHealth Care Finance and Policy Barbara Erban Weinstein, Commissioner Amy Lischko, Director, Health Systems Measurement and Improvement Group Robert W. Seifert, Project Manager Digitized by the Internet Archive 2014 in https://archive.org/details/evaluationofhealOObach 81 An Evaluation ofHealth Care Programs for Low Income Uninsured and Underinsured Massachusetts Residents Table ofContents EXECUTIVE SUMMARY INTRODUCTION I. 1 DESCRIPTION OF REFORM EFFORTS 3 II. A. MassHealth 3 B. Children's Medical Security Plan 6 C. SeniorPharmacyAssistance Program 6 D. The Uncompensated Care Pool 7 FINDINGS FROM EACH PROGRAM 8 III. A. MassHealth 8 i. Description ofProgram Participants 8 ii. Service Utilization 10 iii. Barriersto Enrollment 1 iv. ProviderIssues 16 v. Other Issues 1 B. Children's Medical SecurityPlan 19 i. Description ofProgram Participants 19 ii. Service Utilization 20 iii. Barriersto Enrollment 21 iv. ProviderIssues * 22 v. OtherIssues 22 C. TheSeniorPharmacy Assistance Program 25 Description ofProgram Participants 25 i. ii. Service Utilization 27 iii. BarrierstoEnrollment 27 iv. ProviderIssues 29 v. OtherIssues 30 D. Uncompensated CarePool 32 Description ofProgram Participants 32 i. ii. Service Utilization 33 iii. Barriersto Enrollment 33 iv. ProviderIssues 35 SUMMARY AND RECOMMENDATIONS FOR IMPROVEMENT IV. A. Outreach and Enrollment Strategies B. Impact on Providers C. Triage Among the Programs NEXT STEPS V. A. Interim Reporting B. Plans for2000 Evaluation APPENDIX A Individuals Interviewed InterviewProtocol