AN EMPIRICAL CASE STUDY OF STRATEGIC ALLIANCES IN MALAYSIA AHMAD BASHAWIR ABDUL GHANI BBA, MBA-Financial Mgmt (Hull) This thesis is presented for the degree of Doctor of Philosophy of Murdoch University 2006 STATEMENT I declare that this thesis is my own account of the research and contains as its main content work which has not previously been submitted for a degree at any university. _________________________ Ahmad Bashawir Abdul Ghani i ACKNOWLEDGEMENTS This thesis is itself the result of an alliance and an alliance journey. Without the efforts of many people who laboured behind the scenes over the years this journey would not have been possible. First amongst them are my supervisors Associate Professor Dr Malcolm Tull and Dr Ameer Ali, both of whom have not only created a climate conducive to field based empirical research, but have also provided constant encouragement, thoughtful and incisive comments about the thesis. Through their different lenses come the richness of thought and complementarities of experiences and ideas from which this thesis benefits. Without their help and generosity, many of the practical foundations of this thesis would have been impossible. For their comments and suggestions as the studies were unfolding and for their unwavering assistance throughout my journey, I owe my sincerest thanks. From the beginning, the support of both The Public Services Department of Malaysia (PSD) and University Utara Malaysia (UUM) has been essential. PSD funded my studies while UUM awarded me a period of study leave. Without their support throughout my candidature, I would not have able to undertake such a study. Applause is in order for all participants in this study. This study has benefited a great deal from their thorough, rigorous and thoughtful comments. My thinking has been shaped by these interactions and much of this learning has been incorporated in this thesis. I thank these managers for their candour and their receptivity to my work. Due to the participants’ requirements for confidentiality, I cannot mention companies or individuals by name, nonetheless, thank you for your support. ii On a personal note, I thank my family who has not only endured but also supported me through this long and arduous journey. I would like to acknowledge my profound gratitude to my wife Noridah and the children, Izzat, Anis and Amili who gave up precious time to allow me to complete this endeavor. This journey came at a difficult time given the health issues with my mother and the passing away of my father and it placed an intense time burden on my wife, to whom I am very grateful for her ever present support. My mother, Robiatuladawiyah was forever praying for me to complete soon, thank you. My father, Abdul Ghani was not only a strong coach in life, but a mentor as well. Despite his physical absence, I will continue to draw support and strength from his coaching and advice. I am also thankful for having had him as a father for thirty eight years. My journey continues and this thesis documents my thinking to date. iii TABLE OF CONTENTS PAGE Statement of authentication i Acknowledgements ii List of Figures iv List of Tables v Abbreviations and Acronyms vi Abstract vii CHAPTER 1: INTRODUCTION 1.1 Background to the thesis 1 1.2 The main research problem 5 1.3 Conceptual Framework 7 1.4 Justification for undertaking the research 8 1.5 Methodology 14 1.6 Thesis Outline 17 1.7 Limitations of scope and key assumptions 19 1.8 Conclusion 20 CHAPTER 2: THE CASE OF MALAYSIA 2.1 Introduction 22 2.1.1 An overview of Malaysia economic performance 26 2.2 Malaysia’s economic strength and overall competitiveness 29 2.2.1 Continuous economic growth 30 2.2.2 High Level of Global Integration 31 2.2.3 A Knowledge Based Economy 39 2.2.4 Supportive government policies 46 2.3 Privatization and Government Linked companies 56 2.4 Governance and Transparency 64 2.5 Coping with the Asian Financial crisis 65 2.6 Liberal Equity Policy 73 2.7 Attractive Tax Incentives 74 2.8 A Vibrant Business Environment 76 2.8.1 Chambers of Commerce and Industry 78 2.8.2 Developed Financial Facilities 79 2.9 Vision 2020 80 2.10 Conclusion 83 CHAPTER 3: LITERATURE REVIEW 3.1 Introduction 87 3.1.1 Globalization 88 3.2 Defining Strategic Alliances 91 3.3 Economic Theories Relevant to the Phenomenon of Strategic Alliances 101 3.3.1 Background Theory 101 3.3.2 Transaction Cost Analysis 102 3.3.3 International Trade Theory 107 3.3.4 The Resource Based Theory of Competitive Advantage 114 3.3.5 The Resource Dependency Perspective 119 3.3.6 Corporate Learning 124 3.3.6.1 Role of Organizational Learning 130 3.3.6.2 Importance of Learning in Strategic Alliances 131 3.3.7 Chaos Theory 133 3.3.8 Culture, Strategy and Alliances 136 3.3.9 Trust/Bonding and Organizations 144 3.3.10 Institutional Theory 147 3.4 Role of Strategic Alliances 152 3.5 Motives for Creating Strategic Alliances 155 3.6 Challenges in Implementing Global Alliances 158 3.7 Salient Factors Influencing Strategic Alliances 164 3.8 Partner Selection 167 3.9 Limitation of the Literature Review 185 3.10 Conclusion 188 CHAPTER 4: RESEARCH METHODOLOGY 4.1 Introduction 196 4.2 Justification for the paradigm and methodology 199 4.2.1 Strength and weaknesses of the positivistic paradigm 204 4.2.2 Strength and weaknesses of the interpretivist paradigm 207 4.2.3 Phenomenology 210 4.2.4 Case Study Method 214 4.3 Research procedures 220 4.3.1 Selection of case studies 220 4.3.2 Checkland’s Soft System Methodology 222 4.3.3 Case Study Selection Process 225 4.3.4 Selection of unit of analysis 230 4.3.5 Case studies: interviews 231 4.3.6 Confidentiality 236 4.4 Research quality issues 237 4.4.1 Construct Validity 237 4.4.2 Internal Validity 239 4.4.3 External Validity 240 4.4.4 Reliability 240 4.4.5 Bias 241 4.4.6 Triangulation 243 4.4.7 Software – Computer Assisted Qualitative Data Analysis 244 4.5 Generalization of findings 246 4.6 Ethical Consideration 247 4.7 Conclusion 247 CHAPTER 5: CROSS CASE ANALYSIS AND THEORETICAL DISCUSSION 5.1 Introduction 249 5.2 Partner Selection 251 5.2.1 Summary of Partner Selection Criteria in Malaysia 258 5.3 Contribution to the partnership 261 5.4 Relationship Management 268 5.5 Difficulties encountered 276 5.6 Trust Building 278 5.7 Underlying forces driving Malaysian companies into partnership 283 5.7.1 The Level of Uniqueness 286 5.7.2 The Level of Value 287 5.7.3 The Level of Transparency 288 5.7.4 The Level of Cultural Compatibility 291 5.7.5 The Level of Experience 293 5.8 Strategic Alliance Motives and Objectives in Malaysia 295 5.9 Conclusion 299 CHAPTER 6: CONCLUSIONS 6.1 Introduction 316 6.2 Conclusions to research questions 317 6.2.1 Research Question 1 317 6.2.2 Research Question 2 320 6.2.3 Research Question 3 322 6.2.4 Research Question 4 323 6.2.5 Research Question 5 324 6.2.6 Research Question 6 325 6.2.7 Research Question 7 327 6.3 Implications for Theory 329 6.4 Implications for Policy and Practice 352 6.5 Limitations 357 6.6 Implications for further research 359 REFERENCES 363 APPENDIX 1 390 APPENDIX 2 391 APPENDIX 3 393 APPENDIX 4 395 APPENDIX 5 397 APPENDIX 6 399 APPENDIX 7 400 APPENDIX 8 401 APPENDIX 9 402 APPENDIX 10 403 LIST OF FIGURES Page Figure 1.1 Conceptual Framework of Strategic Alliance Partner Selections Model 7 Figure 2.1 Per Capita GNI for Malaysia, US$ Atlas method 1970-2002 26 Figure 2.2 GDP growth in Malaysia 28 Figure 2.3 Inflation Rate Malaysia, ASEAN 3 1970-2002 31 Figure 2.4 Exports of goods and services as a share of GDP, Malaysia, ASEAN 3, 1970-2003 32 Figure 2.5 Malaysian industry output as a share of GDP, 1970-2003 33 Figure 2.6 Foreign Direct Investment Inflows as a share of GDP 35 Figure 2.7 Industrial Development and Major Policy Initiatives, 1958-2000 42 Figure 2.8 Strategies used by the Malaysian government to minimise shocks in its economic system 48 Figure 2.9 Corruption Perception Index, 2002-2004 65 Figure 2.10 Software Piracy as a share of software use, selected countries 2003 78 Figure 3.1 Organization of the Literature 88 Figure 3.2 Types and Characteristics of International Strategic Alliances 97 Figure 3.3 Types of Collaborative Relationships 100 Figure 3.4 International structural stages model 109 Figure 3.5 Transnational corporations model 112 Figure 3.6 Previous Studies on national culture 144 Figure 3.7 The dual role of strategic alliances 164 Figure 3.8 Safeguards against opportunism 168 Figure 3.9 Partner Selection Process 181 Figure 4.1 Overview of Research Study Methodological Selection 197 Figure 4.2 Overview of Factors Influencing Research Methodology 199 Figure 4.3 A sketch of Soft System Methodology 224 Figure 4.4 Respondent codes 236 Figure 5.1 Partner Selection Criteria used by Malaysian companies 259 Figure 5.2 Relative rank of the Potential Contributions from the local partner 267 Figure 5.3 Relative rank of Contributions from the foreign partner 268 Figure 5.4 Hofstede’s value index of five dimensions in selected Developing countries 275 Figure 5.5 Strategic alliance drivers 285 Figure 5.6 Strategic motivation of Malaysian firms for strategic alliance formation 297 Figure 5.7 Priorities in Selecting Alliance Partner by market type 305 Figure 6.1 Partner Attributes and Strategic Alliance Success 331 iv LIST OF TABLES Page Table 2.1 Business and Growth Competitiveness Index, 2004 30 Table 2.2 Malaysia Key Economic Indicators 38 Table 2.3 Expenditure and researches in R&D, Selected countries, 2002 41 Table 2.4 Total factor productivity and Malaysia growth, 1950-1990 44 Table 2.5 Malaysia and OECD public spending on education 45 Table 2.6 Incidence of poverty, Malaysia, 1970-1999 50 Table 2.7 Factors Associated With Malaysia’s Economic Success 53 Table 2.8 Factors Associated With Malaysia’s Export Success 53 Table 2.9 Gross Domestic Product by Sector, Malaysia, 1955-2000 55 Table 2.10 Financial systems 1997, 1998 and 2003 73 Table 4.1 Assumption of the two key paradigms 203 v ABBREVIATIONS AND ACRONYMS ADB Asian Development Bank AFTA Asean Free Trade Area APEC Asia Pacific Economic Cooperation ASEAN Association of South East Asian Nations BNM Bank Negara Malaysia EPU Economic Planning Unit FDI Foreign Direct Investment FIC Foreign Investment Committee GDP Gross Domestic Product GNI Gross National Income GNP Gross National Product IBRD International Bank for Reconstruction and Development IMF International Monetary Fund IMP Industrial Master Plan KLSE Kuala Lumpur Stock Exchange MATRADE Malaysian External Trade Development Corporation MDC Multimedia Development Corporation MIDA Malaysian Industrial Development Authority MIER Malaysian Institute of Economic Research MIMOS Malaysian Institute of Microelectronics Systems MITI Ministry of International Trade and Industry MNC Multinational Corporations MOF Ministry of Finance MSC Multimedia Super Corridor NDP National Development Policy NEAC National Economic Action Council NEP New Economic Policy NIC Newly Industrialized Countries OECD Organization for Economic Cooperation and Development OPP1 First Outline Perspective Plan OPP2 Second Outline Perspective Plan PETRONAS Petroleum National PROTON Perusahaan Otomobil Nasional Berhad R & D Research and Development RM Ringgit Malaysia SC Security Commission SIRIM Standards and Industrial Research Institute of Malaysia SMI Small and Medium Industries SOE State owned enterprises UNCTAD United Nations Conference on Trade and Development WB World Bank WTO World Trade Organization vi
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