AN ANALYSIS OF THE INVESTMENT APPRAISAL OF ENCLOSED REGIONAL SHOPPING CENTRES – AN AUSTRALIAN PERSPECTIVE by Spike Boydell A thesis submitted for the degree of Doctor of Philosophy July 1998 Liverpool John Moores University Abstract AN ANALYSIS OF THE INVESTMENT APPRAISAL OF ENCLOSED REGIONAL SHOPPING CENTRES – AN AUSTRALIAN PERSPECTIVE by Spike Boydell A thesis submitted for the degree of Doctor of Philosophy Chairperson of the Supervisory Committee: Professor Peter H. Morgan School of the Built Environment This doctoral thesis undertakes an analysis of the investment appraisal of enclosed regional (or larger) shopping centres from an Australian perspective. The aim of the thesis is to provide a deeper understanding of the valuation and investment analysis of this $14 billion sector of the Australian economy. The objective is to evolve conceptual frameworks to model the key influences and relationships that affect the players and the process. The outcome is a detailed and thorough investigation, initiated from an extensive literature review and thereafter grounded in the analysis of experiential qualitative data derived directly from the key participants in the Australian regional shopping centre sector. Whilst this investment sector is significant in terms of the capital value that it represents, no previous study of this type has been undertaken. Through a thorough literature review that focuses on and around appraisal and depreciation, and subsequent pilot studies, a series of conceptual frameworks are derived to model the influences and processes related to owners, developers, managers, architects and valuers. Using a qualitative methodology grounded on the experience of the key players (‘experts’ in qualitative methodology) a significant empirical data set was derived. This data was analysed using QSR NUD·IST , a ‘Non-numerical Unstructured Data Indexing, Searching and TM Theorizing’ software. The analytical process allowed the evolution of the conceptual frameworks to facilitate, for the first time, the modelling of actual processes and relationships in the investment appraisal of enclosed regional shopping centres in Australia. The outcome represents a significant advancement in understanding this area, in particular the relationship between the main ‘players’ of developer, property manager, architect and with particular reference to the valuer and the owner. This research has proven the following issues: shopping centres are an evolving asset (they gradually mature in contrast to their office investment counterparts); refurbishment and expansion mask depreciation; owners spend money to depreciate the competition, whilst benefiting their development, management and architectural subsidiaries; investments change hands between a few major players at low yields to maintain portfolio value in an oligopolistic market; there is general confusion over the investment terminology; and, the valuer is subject to intimidation and is expected to forecast with limited information. A new category of depreciation, competition depreciation, is identified. This thesis strengthens existing academic literature on depreciation, investment appraisal and regional shopping centres, and as such provides an original and significant contribution to this field of knowledge. TABLE OF CONTENTS CHAPTER 1 INTRODUCTION..................................................................................................................................1 1.1 Introduction........................................................................................................................................1 1.2 Research problem and hypotheses........................................................................................................3 1.3 Justification for the research................................................................................................................5 1.4 Methodology.......................................................................................................................................7 1.5 Outline of the thesis............................................................................................................................9 1.6 Definitions........................................................................................................................................10 1.7 Delimitation’s of scope and key assumptions.....................................................................................11 1.8 Conclusion........................................................................................................................................12 References: Chapter 1.................................................................................................................................13 CHAPTER 2 LITERATURE REVIEW......................................................................................................................16 2.1 Introduction......................................................................................................................................16 2.2 Parent disciplines and classification models.......................................................................................18 2.2.1 Enclosed Shopping Centre............................................................................................................18 2.2.2 The Role of Shopping Centres in Strategic Property Portfolio Management...................................20 2.2.3 Forecasting (preamble).................................................................................................................32 2.3 Appraisal..........................................................................................................................................36 2.3.1 Concepts of Appraisal..................................................................................................................36 2.3.2 Market Value...............................................................................................................................38 2.3.3 The Three Approaches?................................................................................................................43 2.3.4 Highest & Best Use Analysis........................................................................................................45 2.3.5 The market (sales) comparison approach to value..........................................................................47 2.3.6 The cost approach to value...........................................................................................................50 2.3.7 The income or capitalisation approach..........................................................................................52 2.3.8 Discounted cash flow analysis......................................................................................................57 2.3.9 Commentary and Critique of the AIVLE DCF Standard ...............................................................58 2.3.9.1 Application........................................................................................................................60 2.3.9.2 Concepts............................................................................................................................61 2.3.9.3 Industry Standards for Discounted Cash Flows....................................................................62 2.3.9.4 Layout of Discounted Cash Flows.......................................................................................65 2.3.9.5 Reporting Requirements.....................................................................................................68 2.3.9.6 Responsibilities..................................................................................................................70 2.3.9.7 International Perspective....................................................................................................70 2.3.9.8 Review..............................................................................................................................70 2.3.10 Depreciation...........................................................................................................................71 2.3.10.1 The ‘American School’......................................................................................................76 2.3.10.2 ‘Lemons’...........................................................................................................................80 2.3.10.3 Economic Life....................................................................................................................82 2.3.10.4 UK Research......................................................................................................................82 2.3.10.5 The shopping centre life-cycle............................................................................................86 2.3.10.6 Physical obsolescence........................................................................................................93 2.3.10.7 Functional obsolescence.....................................................................................................94 2.3.10.8 Economic obsolescence......................................................................................................95 2.3.10.9 Other categories of depreciation/obsolescence.....................................................................95 2.3.10.10 Masking obsolescence.......................................................................................................96 2.3.10.11 The length of a property life cycle......................................................................................96 2.3.10.12 Optimal time to renovate a shopping centre......................................................................101 2.4 Conclusion......................................................................................................................................104 References: Chapter 2...............................................................................................................................105 i CHAPTER 3 METHODOLOGY..............................................................................................................................114 3.1 Introduction....................................................................................................................................114 3.1.1 Establishing a Philosophy...........................................................................................................115 3.1.2 The Research Dilemma................................................................................................................115 3.1.3 Extension Frequency....................................................................................................................118 3.1.4 Art or Science?...........................................................................................................................119 3.1.5 Grounded Theory........................................................................................................................120 3.2 Justification for the paradigm and methodology................................................................................121 3.2.1 Application to Property Investment Appraisal..............................................................................121 3.2.2 Supporting Software...................................................................................................................122 3.3 Research procedures........................................................................................................................124 3.3.1 Risk, Growth and Depreciation....................................................................................................124 3.3.2 EMPIRICAL WORK..................................................................................................................125 3.3.2.1 Conceptual Framework....................................................................................................125 3.3.2.2 Owners............................................................................................................................127 3.3.2.3 Developers.......................................................................................................................131 3.3.2.4 Managers.........................................................................................................................132 3.3.2.5 Architect..........................................................................................................................133 3.3.2.6 Valuers............................................................................................................................134 3.3.2.7 Analyst............................................................................................................................137 3.3.2.8 Expert Interviews..............................................................................................................137 3.4 Ethical considerations......................................................................................................................138 3.5 Analysis..........................................................................................................................................139 3.6 Conclusion......................................................................................................................................140 References: Chapter 3...............................................................................................................................142 CHAPTER 4 ANALYSIS OF DATA.......................................................................................................................145 4.1 Introduction....................................................................................................................................145 4.2 Subjects..........................................................................................................................................146 4.3 The Analytical Process....................................................................................................................149 4.3.1 The Valuer Analytical Detail:.....................................................................................................150 4.4 Analysed Valuer Interviews.............................................................................................................166 4.5 Analysed Owner Interviews.............................................................................................................219 4.6 Patterns of data for the investment appraisal of enclosed shopping centres........................................249 4.7 Conclusion......................................................................................................................................250 References: Chapter 4...............................................................................................................................251 CHAPTER 5 CONCLUSIONS AND IMPLICATIONS............................................................................................252 5.1 Introduction....................................................................................................................................252 5.2 Conclusions about the research hypothesis: an analysis of the investment appraisal of enclosed regional shopping centres – an Australian perspective..............................................................................................253 5.2.1 Shopping centres are an evolving asset........................................................................................254 5.2.2 Owners will have to spend about 100% of what they pay for the asset within the first ten years to maintain the yield and income..............................................................................................................254 5.2.3 Refurbishment and expansion mask the depreciation....................................................................255 5.2.4 Owners spend money to depreciate the competition.....................................................................255 5.2.5 Owners also have development, management and architectural subsidiaries that gain employment and income from the continual expansion process........................................................................................256 5.2.6 Acquire investments at low yields to maintain portfolio value......................................................256 5.2.7 Let the valuer struggle to find information...................................................................................257 5.2.8 The valuer is as confused as everybody else about the terminology...............................................258 5.2.9 Intimidation................................................................................................................................258 5.2.10 Who can forecast beyond 3 or 4 years?......................................................................................259 5.3 Conclusions about the research problem...........................................................................................259 5.4 Implications for theory....................................................................................................................261 ii 5.4.1 Appraisal....................................................................................................................................261 5.4.2 Depreciation...............................................................................................................................262 5.4.3 Portfolio Strategy........................................................................................................................262 5.4.4 Property Research.......................................................................................................................262 5.5 Implications for policy and practice.................................................................................................263 5.6 Limitations.....................................................................................................................................263 5.7 Further research..............................................................................................................................264 References: Chapter 5...............................................................................................................................266 BIBLIOGRAPHY 267 APPENDICES I Appendix One: Meeting with AMP Property Investments...............................................................................II Appendix Two: Overseas Travel Report.....................................................................................................VIII Appendix Three: ‘Expert’ Interviewees........................................................................................................XI Appendix Four: Shopping Centre Classifications.........................................................................................XII Appendix Five: Regional Centres Refurbishment/Extension Profile............................................................XVI Appendix Six: Shopping Centre ‘Players’...............................................................................................XVIII Appendix Seven: Letter of Introduction to ‘Experts’.................................................................................XXII Appendix Eight: Nodal References.........................................................................................................XXIII Appendix Nine: Sample ‘original’ transcription of ‘Expert’ interview...................................................XXXIX iii LIST OF FIGURES & TABLES FIGURE 2-1: LITERATURE REVIEW..............................................................................................................17 FIGURE 2-2: TOTAL RETURN SINCE PURCHASE............................................................................................21 FIGURE 2-3: CAPITAL RETURN....................................................................................................................22 FIGURE 2-4: TOTAL RETURN SINCE PURCHASE............................................................................................23 FIGURE 2-5: TOTAL RETURN ON YEAR........................................................................................................24 FIGURE 2-6: PORTFOLIO STRATEGY............................................................................................................30 FIGURE 2-7: MARKET VALUE.....................................................................................................................39 FIGURE 2-8: DEFINING YIELDS...................................................................................................................55 FIGURE 2-9: AIVLE DCF STANDARD (1 OF 2)............................................................................................63 FIGURE 2-10: AIVLE DCF STANDARD (2 OF 2)..........................................................................................65 FIGURE 2-11: DEPRECIATION......................................................................................................................72 TABLE 2-1: DEPRECIATION AND RENTAL VALUE, YEARS 1 TO 20..................................................................83 TABLE 2-2: DEPRECIATION IN THE OFFICE SCENARIO...................................................................................86 FIGURE 2-12: THE PROPERTY LIFE CYCLE...................................................................................................87 FIGURE 2-13: REAL VALUE OVER TIME........................................................................................................89 TABLE 2-3: PHYSICAL OBSOLESCENCE........................................................................................................94 TABLE 2-4: PROPERTY LIFE EXPECTANCY (IN YEARS)..................................................................................97 TABLE 2-5: DEPRECIATING RETAILER PERFORMANCE OVER TIME...............................................................100 FIGURE 3-1: CONCEPTUAL FRAMEWORK: OVERVIEW................................................................................126 FIGURE 3-2: CONCEPTUAL FRAMEWORK: OWNER.....................................................................................128 TABLE 3-1: REGIONAL SHOPPING CENTRE OWNERSHIP..............................................................................129 TABLE 3-2: OWNERSHIP OF CENTRES BY PARTIES INTERVIEWED................................................................130 TABLE 3-3: DEVELOPERS OF REGIONAL SHOPPING CENTRES......................................................................131 FIGURE 3-3: CONCEPTUAL FRAMEWORK: DEVELOPER...............................................................................131 FIGURE 3-4: CONCEPTUAL FRAMEWORK: MANAGER.................................................................................133 TABLE 3-4: MANAGERS OF REGIONAL SHOPPING CENTRES........................................................................132 FIGURE 3-5: CONCEPTUAL FRAMEWORK: ARCHITECT...............................................................................134 TABLE 3-5: ARCHITECTS OF REGIONAL SHOPPING CENTRES......................................................................134 FIGURE 3-6: CONCEPTUAL FRAMEWORK: VALUER....................................................................................135 FIGURE 3-7: QSR NUD·ISTTM PROCESSES................................................................................................140 FIGURE 4-1: EVOLVED CONCEPTUAL FRAMEWORK: VALUER..................................................................147 FIGURE 4-1: EVOLVED CONCEPTUAL FRAMEWORK: VALUER (REPEATED)...............................................167 FIGURE 4-2: EVOLVED CONCEPTUAL FRAMEWORK: OWNER....................................................................219 iv ABBREVIATIONS Whilst all acronyms are defined before they are adopted in the thesis, the following is a reference summary of the main abbreviations adopted in thesis. ABS Australian Bureau of Statistics ACSC Australian Council of Shopping Centres AIVLE Australian Institute of Valuers and Land Economists AMP Australian Mutual Provident Fund ARY All Risks Yield AUBEA Australian Universities Building Educators Association BCSC British Council of Shopping Centres BOMA Building Owners and Managers Association CALUS Centre for Advanced Land Use Studies Cap Rate Capitalisation Rate CBD Central Business District CPI Consumer Price Index CV Capital Value DCF Discounted Cash Flow DDS Discount Department Store EMS Environmental Management Systems FR & I Full Repairing and Insuring GIM Gross Income Multiplier GLA Gross Lettable (leasable) Area HBU Highest and Best Use ICSC International Council of Shopping Centers IRR Internal Rate of Return ISVA Incorporated Society of Valuers and Auctioneers JLW Jones Lang Wootton MAI Member of the Appraisal Institute MIRR Modified Internal Rate of Return NOI Net Operating Income NPV Net Present Value NUD·IST Non-numerical Unstructured Data Indexing, Searching and Theorizing TM OAR Overall Rate PCA Property Council of Australia PV Present Value QIC Queensland Investment Corporation v QSR Qualitative Solutions and Research Pty. Ltd. REITs Real Estate Investment Trusts RICS Royal Institution of Chartered Surveyors SCD Shopping Centre Database TroY Total Return on Year TRsP Total Return since Purchase UK United Kingdom ULI Urban Land Institute US United States of America WACC Weighted Average Cost of Capital YP Years Purchase vi ACKNOWLEDGMENTS A doctoral thesis is a long and often lonely path. What makes the journey worthwhile are the places you visit, and more importantly, the people that you meet along the way. Many have influenced me in my understanding of life. They know who they are, and I thank them with my heart and soul. I formally acknowledge the financial support of Healey & Baker, Property Consultants, London for the initial ‘pump-priming’ afforded by a Healey & Baker Award in 1992. Also, the University of Queensland for awarding me two academic scholarships on full pay which enabled me to research full time and compile my qualitative data. The scholarships took place January – July 1995 and August – December 1996. I also thank my ‘experts’ who provided a basis for the empirical data; they are named in Appendix Three. My two supervisors, Peter Morgan and Neil Crosby, have remained supportive in extension mode, despite the tyranny of distance and inevitable postal delays in pre-email times, since my move to Australia in 1993. They have been aided in the Antipodes by Brian Waghorn who, armed with trusty red pen, has voluntarily accepted the role of mentor in Australia. My family remains with me despite the enormous challenges of completing a doctoral thesis whilst progressing an academic career which has spanned two hemispheres. It has been a long and truly educational journey for us all. My heartfelt thanks go to Marie, Edward and Eleanor. It is customary to thank the typist. That was me, word by word, figure by figure. Spike Boydell vii C h a p t e r 1 INTRODUCTION 1.1 Introduction It was Napoleon I (née Bonaparte) who first described England as a nation of shopkeepers.1 However, the commentary in Wealth of Nations by his contemporary, Adam Smith2, still holds true more than two centuries after it was scribed: “To found a great empire for the sole purpose of raising up a people of customers, may at first sight appear a project fit only for a nation of shopkeepers. It is, however, a project altogether unfit for a nation of shopkeepers; but extremely fit for a nation whose government is influenced by shopkeepers.” In the intervening two centuries the quotation could be expanded to economies largely founded on consumerism. This is epitomised by the population eagerly seeking materialistic instant gratification within suburbia’s new cathedrals 3 - the regional shopping mall. These new “temples” to consumerism are now evident throughout the world - and there has been a proliferation of enclosed shopping centres over the last twenty years. Within Australia, in particular, the enclosed shopping centre has enjoyed recent success as an investment option. To quote David Lowy,4 Managing Director of the successful Westfield Holdings with extensive interests in Australia and the USA: “...well managed, major regional shopping centres are now being recognised for what they are, the best form of real estate investment and in fact, probably the best form of any investment.” This statement is common as an industry view, especially in its attempt to hype up the retail market sector. However, behind this facade lies an untold, or hushed, story that these new “cathedrals” are probably more depreciation prone than other property asset classes. Returning 1 O’Meara (1985) 2 Smith (ed. Todd) (1976) 3 Duffy (1994) 4 Lowy (1993)
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