Table Of Content

NAVAL POSTGRADUATE SCHOOL Monterey, California THESIS AN ANALYSIS OF NAVY MARINE CORPS, , , AND ARMY FOOD SERVICE CONTRACTING ! by Matthew Gerard Ochs December 1991 Thesis Advisor: Stephen Zirschky Approved for public release; distribution is unlimited Approved for public release; distribution is unlimited An Analysis of Navy, Marine Corps, and Army Food Service Contracting by Matthew Gerard Ochs Captain, United States Marine Corps B.S., Clarion University of Pennsylvania, 1982 Submitted in partial fulfillment of the requirements for the degree of MASTER OF SCIENCE IN MANAGEMENT from the NAVAL POSTGRADUATE SCHOOL December 1991 David R. Whipple^)Chairman Department of Administrative Sciences 111 AJJO, / e./ ABSTRACT The purpose of this thesis was to examine the major difficulties associated with administration of food service contracts in the Army, Navy, and U.S. Marine Corps. Speci- fically, pre-award causes of these difficulties, actions taken by Government contract administration officials, and reactions of contractors to these difficulties have been identified. Actions both Government and industry can take during pre-award and post-award to improve the performance of food service contracts are recommended. An informational background for food service contracting has been developed. Armed Services Board of Contract Appeals and protests to the Comptroller General were examined in detail; General Accounting Office (GAO) Army Audit Agency, and Navy Audit Service reports , relative to food service contracting were reviewed; and mail survey results of Government officials and contractors were presented to determine the major difficulties associated with administration and performance of food service contracts. The thesis describes how administration and performance difficulties are caused by pre-award actions by the Government, and how corrective actions can significantly reduce the incidence of difficulties, and failure, of food service contracts. IV DUDLEYKNOXLIBRARY NAVAL POSTGRADUATE SCHOOL MONTEREY CA 93943*101 lassified Y CLASSIFICATION OF THIS PAGE formApproved REPORT DOCUMENTATION PAGE OMBNo 0704 0188 ORT SECURITY CLASSIFICATION lb RESTRICTIVE MARKINGS -T.ASSIFIED URITY CLASSIFICATION AUTHORITY i DISTRIBUIION/AVAILABILI1Y OF REPORT Approved for public release; LASSIFICATION/DOWNGRADING SCHEDULE distribution is unlimited. ORMING ORGANIZATION REPORT NUMBER(S) 5 MONITORING ORGANIZATION REPORT NUMBER(S) VIE OF PERFORMING ORGANIZATION 6b OFFICE SYMBOL 7a NAME OF MONHORING ORGANIZATION (If applicable) Postgraduate School Code AS Naval Postgraduate School il ):ReESrSe(yCi,ty. SCtaAte, an9d3ZI9P4Co3de-)5000 M7bonADtDeRErSeSy(C,ity. SCtaAte, an9d3ZI9P4Co3de-)5000 ME OF FUNDING/SPONSORING 8b OFFICE SYMBOL 9 PROCUREMENT INSTRUMENT IDENTIFICATION NUMBER GANIZATION (If applicable) DRESS(City, State,and ZIPCode) P10ROSGORUARMCE OF FUNPRDOIJNEGCTNUMBERSTASK WORK UNIT ELEMENT NO NO NO ACCESSION NO LE (AInNclAudLeYSeScuIriSty COlaFssifiNcaAtiVonY), MARINE CORPS, AND ARMY FOOD SERVICE CONTRACTI—«N»G« » RSONAL AUTHOR(S) sYPE, OFMaREtPtORhTew G 13b TIME COVERED 14 DATE OF REPORT (Year,Month, Day) 15 P1A2GE6COUNT thppeolrrem'easntnadTryhendosotiatsnioont TrheFeRfOlMveictewstheexTOporfefsisceidalinpolt1iQhQic1sy DtorehcesepimosbseirtaireonthofosetheofDethpeart + nf npfCOpSnATsIpCODnErS the U.SF1.*8oGoSUdoBJvEeCSTreTnrEmvRMeiScn(etCo,ntinPueoosntr-evAerwseairt ndecesDsairyffanidciduenltitfyibeysb,lockPnurmbee-r)Award ELD GROUP SUB-GROUP Causes, Service Contracts, Contract Administra- tion, Dining Facility, Mess Attendant ISTRACT (Continue on reverse if necessary and identify by block number) The purpose of this thesis was to examine the major difficulties ociated with administration of food service contracts in the Army, and U.S. Marine Corps. Specifically, pre-award causes of these y, ficulties, actions taken by Government contract administration icials, and reactions of contractors to these difficulties have been ntified. Actions both Government and industry can take during pre- rd and post-award to improve the performance of food service contracts recommended. An informational background for food service contracting been developed. Armed Services Board of Contract Appeals and protests the Comptroller General were examined in detail; General Accounting ice (GAO) Army Audit Agency, and Navy Audit Service reports relative food servi,ce contracting were reviewed; and mail survey results of HSTRIBUTION/AVAILABILITY ODF ABSTRACT D 21 AUBSnTcRAlCTasSEsCUiRfITiYeCdLASSIFICATION ^UNCLASSIFIED/UNLIMITED SAME AS RPT DTlC USERS NASMtEeOpFhReESnPONZSIiBLrEsIcNDnIkVIyDUAL !f4Wr°£4^-2^rcode' 22t £S7fciYi-MBOL orm 1473. JUN 86 Previouseditionsareobsolete SECURITY CLASSIFICATUInONcOlFaTsHIsSiPAfGiEed S/N 0102-LF-014-6603 Unclassified SECURITY CLASSIFICATION OF THIS PAGE #19 (Continued) Government officials and contractors were presented to determine the major difficulties associated with administration and performance of food service contracts. The thesis describes how administration and performance difficulties are caused by pre-award actions by the Government, and how corrective actions can significantly reduce the incidence of difficulties, and failure, of food service contracts. DD Form 1473. JUN 86 (Reverse) 1. 1. security classificaUtinocnlofasthsi.^