ICEIS 2016 Proceedings of the 18th International Conference on Enterprise Information Systems Volume 1 Rome - Italy April 25 - 28, 2016 Sponsoredby INSTICC-InstituteforSystemsandTechnologiesofInformation,ControlandCommunication TechnicallyCo-sponsoredby IEEESMCTConEIS InCooperationwith IRC-InformaticsResearchCenter SWIM-IEICESpecialInterestGrouponSoftwareInterpriseModelling AEPIA-SpanishAssociationofArtificialIntelligence AAAI-AssociationfortheAdvancementofArtificialIntelligence ACMSIGMIS-ACMSpecialInterestGrouponManagementInformationSystems ACMSIGCHI-ACMSpecialInterestGrouponComputerHumanInteraction ACMSIGAI-ACMSpecialInterestGrouponArtificialIntelligence Copyright c 2016bySCITEPRESS–ScienceandTechnologyPublications,Lda. (cid:13) Allrightsreserved EditedbySlimaneHammoudi,LeszekMaciaszek,MicheleM.Missikoff,OlivierCampandJoséCordeiro PrintedinPortugal ISBN:978-989-758-187-8 DepósitoLegal: 406875/16 http://www.iceis.org [email protected] BRIEF CONTENTS INVITED SPEAKERS .......................................................................... IV ORGANIZING COMMITTEES ....................................................................V PROGRAM COMMITTEE .......................................................................VI AUXILIARY REVIEWERS .......................................................................X SELECTED PAPERS BOOK .....................................................................XI FOREWORD .................................................................................XIII CONTENTS ..................................................................................XV III INVITED SPEAKERS ClaudiaLoebbecke UniversityofCologne Germany SergioGusmeroli TXTe-solutionsSPA Italy WilVanDerAalst TechnischeUniversiteitEindhoven Netherlands JanVomBrocke UniversityofLiechtenstein Liechtenstein IV ORGANIZING COMMITTEES CONFERENCE CO-CHAIRS OlivierCamp,MODESTE/ESEO,France JoséCordeiro,PolytechnicInstituteofSetúbal/INSTICC,Portugal PROGRAM CO-CHAIRS SlimaneHammoudi,ESEO,MODESTE,France LeszekMaciaszek,WroclawUniversityofEconomics,PolandandMacquarieUniversity,Sydney, Australia MicheleM.Missikoff,InstituteofSciencesandTechnologiesofCognition,ISTC-CNR,Italy SECRETARIAT VitorPedrosa,INSTICC,Portugal GRAPHICS PRODUCTION AND WEBDESIGNER AndréLista,INSTICC,Portugal MaraSilva,INSTICC,Portugal WEBMASTER SusanaRodrigues,INSTICC,Portugal V PROGRAM COMMITTEE Miguel Angel Martinez Aguilar, University of AngélicaCaro,UniversityofBio-Bio,Chile Murcia,Spain Nunzio Casalino, LUISS Guido Carli University, Adeel Ahmad, Laboratoire d’Informatique Signal Italy etImagedelaCôted’Opale,France MarcoA.Casanova,PUC-Rio,Brazil Patrick Albers, ESEO - Ecole Superieure Luca Cernuzzi, Universidad Católica "Nuestra D’ElectroniquedeL’Ouest,France SeñoradelaAsunción",Paraguay MohammadAl-Shamri,IbbUniversity,Yemen ShipingChen,CSIRO,Australia RainerAlt,UniversityofLeipzig,Germany Max Chevalier, Institut de Recherche en InformatiquedeToulouseUMR5505,France Andreas S. Andreou, Cyprus University of Technology,Cyprus Nan-HsingChiu,ChienHsinUniversityofScience andTechnology,Taiwan OscarAvila,UniversidaddelosAndes,Colombia WitoldChmielarz,WarsawUniversity,Poland Tamara Babaian, Bentley University, UnitedStates Daniela Barreiro Claro, Universidade Federal da Cecilia Baranauskas, State University of Bahia(UFBA),Brazil Campinas-Unicamp,Brazil PedroHenriqueGouvêaCoelho,StateUniversity ofRiodeJaneiro,Brazil KenBarker,UniversityofCalgary,Canada Francesco Colace, Università Degli Studi di Jean-Paul Barthès, Heudiasyc, JRU CNRS 7253, Salerno,Italy UniversitédeTechnologiedeCompiègne,France CesarCollazos,UniversidaddelCauca,Colombia LamiaHadrichBelguith,ANLPResearchGroup, MIRACL,UniversityofSfax,Tunisia AntonioCorral,UniversityofAlmeria,Spain OrlandoBelo,UniversityofMinho,Portugal MarielaCortés,StateUniversityofCeará,Brazil Domenico Beneventano, Universita’ di Modena e Sharon Cox, Birmingham City University, ReggioEmilia,Italy UnitedKingdom Jorge Bernardino, Polytechnic Institute of Broderick Crawford, Pontificia Universidad Coimbra-ISEC,Portugal CatolicadeValparaiso,Chile FrederiqueBiennier,INSALyon,France VincenzoDeufemia,UniversitàdiSalerno,Italy Dulce Domingos, Faculty of Science - University SandroBimonte,Irstea,France ofLisbon,Portugal MarkoBohanec,JožefStefanInstitute,Slovenia CésarDomínguez,UniversidaddeLaRioja,Spain Jean-LouisBoulanger,CERTIFER,France SophieEbersold,UniversitéToulouseII-LeMirail, Daniel Antonio Callegari, PUC-RS Pontificia France UniversidadeCatolicadoRioGrandedoSul,Brazil Hans-Dieter Ehrich, Technische Universitaet Braunschweig,Germany Luis M. Camarinha-Matos, New University of Lisbon,Portugal Fabrício Enembreck, Pontifical Catholic UniversityofParaná,Brazil Roy Campbell, University of Illinoiis at Urbana-Champaign,UnitedStates Sean Eom, Southeast Missouri State University, UnitedStates Manuel Isidoro Capel-Tuñón, University of Granada,Spain João Faria, FEUP - Faculty of Engineering of the UniversityofPorto,Portugal Glauco Carneiro, Salvador University (UNIFACS),Brazil AntonioFariña,UniversityofACoruña,Spain VI Edilson Ferneda, Catholic University of Brasília, San-Yih Hwang, National Sun Yat-sen University, Brazil Taiwan Maria João Silva Costa Ferreira, Universidade Abdessamad Imine, Laboratoire Lorrain de Portucalense,Portugal Recherche en Informatique et Ses Applications, France PauloFerreira,INESC-ID/IST,Portugal ArturoJaime,UniversidaddeLaRioja,Spain George Feuerlicht, University of Technology, Sydney(UTS),Australia KaiJakobs,RWTHAachenUniversity,Germany António Figueiredo, University of Coimbra, Paul Johannesson, Royal Institute of Technology, Portugal Sweden Rita Francese, Università degli Studi di Salerno, Nikitas Karanikolas, Technological Educational Italy InstituteofAthens(TEI-A),Greece Ana Fred, Instituto de Telecomunicações / IST, Dimitrios Katsaros, University of Thessaly, Greece Portugal Andrea Kienle, University of Applied Sciences, Lixin Fu, University of North Carolina, Dortmund,Germany Greensboro,UnitedStates MariteKirikova,RigaTechnicalUniversity,Latvia Johannes Gettinger, University of Hohenheim, Germany Alexander Knapp, Universität Augsburg, Germany George Giaglis, Athens University of Economics andBusiness,Greece NatalliaKokash,LeidenUniversity,Netherlands DanielaGiordano,UniversityofCatania,Italy FotisKokkoras,TEIofThessaly,Greece Feliz Gouveia, University Fernando Pessoa / Christophe Kolski, University of Valenciennes, Cerem,Portugal France VirginieGovaere,INRS,France JohnKrogstie,NTNU,Norway JanisGrabis,RigaTechnicalUniversity,Latvia RobKusters,EindhovenUniversityofTechnology &OpenUniversityoftheNetherlands,Netherlands Maria Carmen Penadés Gramaje, Universitat PolitècnicadeValència,Spain WimLaurier,UniversitéSaint-Louis,Belgium SvenGroppe,UniversityofLübeck,Germany RamonLawrence, UniversityofBritishColumbia Okanagan,Canada Wieslawa Gryncewicz, Wroclaw University of Economics,Poland JintaeLee,LeedsSchoolofBusinessatUniversity ofColorado,Boulder,UnitedStates Rune Gustavsson, Blekinge Institute of Technology,Sweden AlainLeger,FranceTelecomOrangeLabs,France HatimHAFIDDI,INPT,Morocco JoergLeukel,UniversityofHohenheim,Germany Karin Harbusch, Universität Koblenz-Landau, LeiLi,HefeiUniversityofTechnology,China Germany Da-Yin Liao, Applied Wireless Identifications, Wladyslaw Homenda, Warsaw University of UnitedStates Technology,Poland LuisJiménezLinares,UniversityofdeCastilla-La Wei-Chiang Hong, Nanjing Tech University, Mancha,Spain China,Taiwan PanagiotisLinos,ButlerUniversity,UnitedStates MiguelJ.Hornos,UniversityofGranada,Spain Stephane Loiseau, LERIA, University of Angers, Kai-IHuang,TunghaiUniversity,Taiwan France Miroslav Hudec, University of Economics in João Correia Lopes, INESC TEC, Faculdade de Bratislava,SlovakRepublic EngenhariadaUniversidadedoPorto,Portugal VII Maria Filomena Cerqueira de Castro Lopes, Alvaro Navas, Universidad Politécnica de Madrid, Universidade Portucalense Infante D. Henrique, Spain Portugal Rabia Nessah, IESEG School of Management, WendyLucas,BentleyUniversity,UnitedStates France Vincent Ng, The Hong Kong Polytechnic AndréLudwig,UniversityofLeipzig,Germany University,HongKong MarkLycett,BrunelUniversity,UnitedKingdom OvidiuNoran,GriffithUniversity,Australia JoseAntonioMacedo,FederalUniversityofCeara, Edson OliveiraJr, State University of Maringá, Brazil Brazil Leszek Maciaszek, Wroclaw University of Andrés Muñoz Ortega, Catholic University of Economics, Poland and Macquarie University, Murcia(UCAM),Spain Sydney,Australia ClausPahl,DublinCityUniversity,Ireland Cristiano Maciel, Universidade Federal de Mato Grosso,Brazil Philippe Palanque, Institut de Recherche en InformatiquedeToulouse,France Rita Suzana Pitangueira Maciel, Federal UniversityofBahia,Brazil Tadeusz Pankowski, Poznan University of Technology,Poland Riccardo Martoglia, University of Modena and ReggioEmilia,Italy HugoParada,UPM,Spain Katsuhisa Maruyama, Ritsumeikan University, EricPardede,LaTrobeUniversity,Australia Japan VivianaPatti,UniversityofTorino,Italy DavidMartinsdeMatos,L2F/INESC-IDLisboa /InstitutoSuperiorTécnico,Portugal Luis Ferreira Pires, University of Twente, Netherlands Wolfgang Mayer, University of South Australia, PierluigiPlebani,PolitecnicodiMilano,Italy Australia Brad Mehlenbacher, North Carolina State GeertPoels,GhentUniversity,Belgium University,UnitedStates Luigi Pontieri, National Research Council (CNR), Jerzy Michnik, University of Economics in Italy Katowice,Poland Filipe Portela, Centro Algoritmi, Universidade do Marek Milosz, Lublin University of Technology, Minho,Portugal Poland Robin Qiu, Pennsylvania State University, MicheleMissikoff,ISTC-CNR,Italy UnitedStates PascalMolli,LINA,UniversityofNantes,France Ricardo J. Rabelo, Federal University of Santa Catarina,Brazil LarsMönch,FernUniversitätinHagen,Germany DanieleRadicioni,UniversityofTurin,Italy Francisco Montero, University of Castilla-la Mancha,Spain T.Ramayah,UniversitiSainsMalaysia,Malaysia CarlosLeóndeMora,UniversityofSeville,Spain Pedro Ramos, Instituto Superior das Ciências do TrabalhoedaEmpresa,Portugal JoãoLuísCardosodeMoraes,FederalUniversity ofSãoCarlos,Brazil Francisco Regateiro, Instituto Superior Técnico, Portugal Fernando Moreira, Universidade Portucalense, Portugal UlrichReimer, UniversityofAppliedSciencesSt. Gallen,Switzerland Pietro Murano, Oslo and Akershus University CollegeofAppliedSciences,Norway Nuno de Magalhães Ribeiro, Universidade FernandoPessoa,Portugal Tomoharu Nakashima, Osaka Prefecture University,Japan MicheleRisi,UniversityofSalerno,Italy VIII Sérgio Assis Rodrigues, COPPE/UFRJ – Federal Chantal Soule-Dupuy, Universite Toulouse 1, UniversityofRiodeJaneiro,Brazil France AlfonsoRodriguez,UniversityofBio-Bio,Chile PatriciaSouza,UFMT,Brazil HatemBenSta,TunisiaUniversity,Tunisia DanielRodriguez,UniversityofAlcalá,Spain Clare Stanier, Stafordshire University, Oscar Mario Rodriguez-Elias, Institute of UnitedKingdom TechnologyofHermosillo,Mexico Chris Stary, Johannes Kepler University of Linz, Luciana Alvim Santos Romani, Embrapa Austria AgriculturalInformatics,Brazil Vijayan Sugumaran, Oakland University, JoseRaulRomero,UniversityofCordoba,Spain UnitedStates David G. Rosado, University of Castilla-la HirokiSuguri,MiyagiUniversity,Japan Mancha,Spain LilySun,UniversityofReading,UnitedKingdom Michael Rosemann, Queensland University of Jerzy Surma, Warsaw School of Economics, Technology,Australia Poland GustavoRossi,Lifia,Argentina RyszardTadeusiewicz,AGHUniversityofScience andTechnology,Poland Francisco Ruiz, Universidad de Castilla-La Mancha,Spain TaniaTait,MaringáStateUniversity,Brazil Indrajit Saha, National Institute of Technical MohanTanniru,OaklandUniversity,UnitedStates Teachers’Training&Research,India Sotirios Terzis, University of Strathclyde, Belen Vela Sanchez, Rey Juan Carlos University, UnitedKingdom Spain ClaudineToffolon,UniversitéduMaine,France Luis Enrique Sánchez, Universidad de Castilla-la José Tribolet, INESC-ID/Instituto Superior Mancha,Spain Técnico,Portugal Manuel Filipe Santos, University of Minho, Theodoros Tzouramanis, University of the Portugal Aegean,Greece Sissel Guttormsen Schär, Institute for Medical Domenico Ursino, Università degli Studi Education,Switzerland MediterraneaReggioCalabria,Italy IsabelSeruca,UniversidadePortucalense,Portugal VadimVagin,MoscowPowerEngineeringInstitute (NationalResearchUniversity),RussianFederation Ahm Shamsuzzoha, Sultan Qaboos University, Oman José Ângelo Braga de Vasconcelos, Universidade JianhuaShao,CardiffUniversity,UnitedKingdom Atlântica,Portugal MarkusSiepermann,TUDortmund,Germany Michael Vassilakopoulos, University of Thessaly, Greece Alberto Rodrigues Silva, Instituto Superior Maria Esther Vidal, Universidad Simon Bolivar, Técnico,Portugal Venezuela Sean Siqueira, Federal University of the State of Stephanie Vie, University of Central Florida, RiodeJaneiro(UNIRIO),Brazil UnitedStates Spiros Sirmakessis, Technological Educational GualtieroVolpe,UniversitàdegliStudidiGenova, InstitutionofMessolongi,Greece Italy HalaSkaf-molli,NantesUniversity,France BingWang,UniversityofHull,UnitedKingdom Michel Soares, Federal University of Sergipe, Dariusz Wawrzyniak, Wroclaw University of Brazil Economics,Poland Ricardo Soto, Pontificia Universidad Catolica de Hans Weghorn, BW Cooperative State University Valparaiso,Chile Stuttgart,Germany IX
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