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Amazon Elastic Compute Cloud User Guide for Microsoft Windows PDF

689 Pages·2015·9.26 MB·English
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Amazon Elastic Compute Cloud User Guide for Microsoft Windows API Version 2015-03-01 Amazon Elastic Compute Cloud User Guide for Microsoft Windows Amazon Elastic Compute Cloud: User Guide for Microsoft Windows Copyright © 2015 Amazon Web Services, Inc. and/or its affiliates. All rights reserved. The following are trademarks of Amazon Web Services, Inc.: Amazon, Amazon Web Services Design, AWS, Amazon CloudFront, AWS CloudTrail, AWS CodeDeploy, Amazon Cognito, Amazon DevPay, DynamoDB, ElastiCache, Amazon EC2, Amazon Elastic Compute Cloud, Amazon Glacier, Amazon Kinesis, Kindle, Kindle Fire, AWS Marketplace Design, Mechanical Turk, Amazon Redshift, Amazon Route 53, Amazon S3, Amazon VPC, and Amazon WorkDocs. In addition, Amazon.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, or trade dress of Amazon in the U.S. and/or other countries. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Amazon. All other trademarks not owned by Amazon are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon. Amazon Elastic Compute Cloud User Guide for Microsoft Windows Table of Contents What Is Amazon EC2?................................................................................................................... 1 Features of Amazon EC2........................................................................................................ 1 How to Get Started with Amazon EC2....................................................................................... 2 Related Services................................................................................................................... 3 Accessing Amazon EC2 ......................................................................................................... 3 Pricing for Amazon EC2 ......................................................................................................... 4 Basic Infrastructure................................................................................................................ 5 Amazon Machine Images and Instances............................................................................ 5 Regions and Availability Zones ........................................................................................ 6 Storage ....................................................................................................................... 6 Root Device Volume....................................................................................................... 8 Networking and Security ............................................................................................... 10 AWS Identity and Access Management........................................................................... 10 Differences between Windows Server and an Amazon EC2 Windows Instance....................... 11 Designing Your Applications to Run on Amazon EC2 Windows Instances............................... 12 Setting Up .................................................................................................................................. 14 Sign Up for AWS ................................................................................................................. 14 Create an IAM User ............................................................................................................. 15 Create a Key Pair ................................................................................................................ 16 Create a Virtual Private Cloud (VPC)....................................................................................... 17 Create a Security Group ....................................................................................................... 17 Getting Started: Launch and Connect.............................................................................................. 20 Overview............................................................................................................................ 20 Launch a Windows Instance.................................................................................................. 21 Connect to Your Windows Instance......................................................................................... 23 Create a CloudWatch Alarm to Monitor Your Instance................................................................. 24 Clean Up............................................................................................................................ 26 Best Practices............................................................................................................................. 28 Tutorials ..................................................................................................................................... 30 Tutorial: Deploy a WordPress Blog.......................................................................................... 30 Prerequisites .............................................................................................................. 30 Installing the Microsoft Web Platform Installer................................................................... 31 Installing WordPress .................................................................................................... 31 Configure Security Keys................................................................................................ 32 Administrative Information ............................................................................................. 33 Making Your WordPress Site Public................................................................................. 34 Tutorial: Installing a WAMP Server.......................................................................................... 34 Tutorial: Installing a WIMP Server........................................................................................... 37 Tutorial: Set Up a Windows HPC Cluster.................................................................................. 41 Prerequisites .............................................................................................................. 41 Task 1: Set Up Your Active Directory Domain Controller...................................................... 41 Task 2: Configure Your Head Node.................................................................................. 43 Task 3: Set Up the Compute Node.................................................................................. 45 Task 4: Scale Your HPC Compute Nodes (Optional)........................................................... 46 Running the Lizard Performance Measurement Application................................................. 47 Create_AD_security.bat ................................................................................................ 47 Create-HPC-sec-group.bat ............................................................................................ 48 Amazon Machine Images.............................................................................................................. 50 Using an AMI...................................................................................................................... 50 Creating Your Own AMI......................................................................................................... 51 Buying, Sharing, and Selling AMIs.......................................................................................... 51 Deregistering Your AMI ......................................................................................................... 51 AWS Windows AMIs............................................................................................................. 51 Selecting an Initial Windows AMI.................................................................................... 51 Keeping Your AMIs Up-to-Date....................................................................................... 52 API Version 2015-03-01 iii Amazon Elastic Compute Cloud User Guide for Microsoft Windows AMI Types .......................................................................................................................... 52 Launch Permissions..................................................................................................... 53 Storage for the Root Device........................................................................................... 53 Finding a Windows AMI........................................................................................................ 56 Finding a Windows AMI Using the Amazon EC2 Console................................................... 56 Finding an AMI Using the AWS CLI................................................................................. 57 Finding an AMI Using the Amazon EC2 CLI..................................................................... 57 Finding an AMI Using the AWS Tools for Windows PowerShell............................................. 57 Finding a Windows Server 2003 AMI............................................................................... 57 Shared AMIs....................................................................................................................... 58 Finding Shared AMIs.................................................................................................... 58 Making an AMI Public................................................................................................... 60 Sharing an AMI with Specific AWS Accounts.................................................................... 61 Using Bookmarks ........................................................................................................ 63 Paid AMIs........................................................................................................................... 63 Selling Your AMI .......................................................................................................... 64 Finding a Paid AMI....................................................................................................... 64 Purchase a Paid AMI.................................................................................................... 65 Getting the Product Code for Your Instance...................................................................... 66 Using Paid Support...................................................................................................... 66 Bills for Paid and Supported AMIs................................................................................... 67 Managing Your AWS Marketplace Subscriptions................................................................ 67 Creating an Amazon EBS-Backed Windows AMI....................................................................... 67 Creating an AMI from an Instance................................................................................... 68 Creating an Instance Store-Backed Windows AMI..................................................................... 69 Instance Store-Backed Windows AMIs............................................................................. 70 Preparing to Create an Instance Store-Backed Windows AMI.............................................. 70 Bundling an Instance Store-Backed Windows Instance....................................................... 71 Registering an Instance Store-Backed Windows AMI......................................................... 72 Copying an AMI................................................................................................................... 73 AMI Copy ................................................................................................................... 73 Copying an Amazon EC2 AMI........................................................................................ 74 Stopping a Pending AMI Copy Operation......................................................................... 75 Deregistering Your AMI ......................................................................................................... 75 Cleaning Up Your Amazon EBS-Backed AMI.................................................................... 75 Cleaning Up Your Instance Store-Backed AMI................................................................... 76 Windows AMI Versions ......................................................................................................... 77 Configuration Settings and Drivers.................................................................................. 77 Updating Your Windows Instance.................................................................................... 78 Determining Your Instance Version.................................................................................. 78 AWS Windows AMI Versions.......................................................................................... 79 Image Changes........................................................................................................... 86 Subscribing to Windows AMI Notifications........................................................................ 87 Upgrading or Migrating a Windows Server Instance........................................................... 88 Instances ................................................................................................................................... 89 Instance Types .................................................................................................................... 89 Available Instance Types............................................................................................... 90 Hardware Specifications ............................................................................................... 91 T2 Instances............................................................................................................... 91 C4 Instances .............................................................................................................. 95 D2 Instances .............................................................................................................. 99 I2 Instances .............................................................................................................. 101 HI1 Instances............................................................................................................ 103 HS1 Instances........................................................................................................... 105 R3 Instances............................................................................................................. 106 GPU Instances .......................................................................................................... 108 T1 Micro Instances..................................................................................................... 109 EBS-Optimized Instances............................................................................................ 116 API Version 2015-03-01 iv Amazon Elastic Compute Cloud User Guide for Microsoft Windows Placement Groups ..................................................................................................... 118 Resizing Instances ..................................................................................................... 121 Spot Instances .................................................................................................................. 124 Concepts.................................................................................................................. 124 How to Get Started..................................................................................................... 124 Related Services ....................................................................................................... 125 Pricing ..................................................................................................................... 125 How Spot Instances Work............................................................................................ 126 Spot Instance Pricing History....................................................................................... 129 Spot Instance Requests .............................................................................................. 130 Spot Bid Status.......................................................................................................... 135 Spot Instance Interruptions.......................................................................................... 140 Spot Instance Data Feed............................................................................................. 141 Spot Instance Limits................................................................................................... 144 Instance Metadata and User Data......................................................................................... 146 Retrieving Instance Metadata....................................................................................... 146 Adding User Data ...................................................................................................... 148 Retrieving User Data .................................................................................................. 149 Retrieving Dynamic Data............................................................................................. 149 Instance Metadata Categories...................................................................................... 150 Importing and Exporting Instances........................................................................................ 154 Prerequisites............................................................................................................. 155 Importing a VM into Amazon EC2 Using ImportImage...................................................... 162 Importing a VM into Amazon EC2 Using ImportInstance................................................... 170 Exporting Amazon EC2 Instances................................................................................. 180 Troubleshooting ......................................................................................................... 182 Instance Lifecycle ...................................................................................................................... 187 Instance Launch ................................................................................................................ 187 Instance Stop and Start (Amazon EBS-backed instances only).................................................. 188 Instance Reboot ................................................................................................................ 188 Instance Retirement ........................................................................................................... 188 Instance Termination .......................................................................................................... 189 Differences Between Reboot, Stop, and Terminate................................................................... 189 Launch............................................................................................................................. 190 Launching an Instance................................................................................................ 191 Launching an Instance From an Existing Instance............................................................ 196 Launching an AWS Marketplace Instance....................................................................... 197 Connect ........................................................................................................................... 200 Prerequisites............................................................................................................. 200 Connecting to Windows............................................................................................... 200 Transfer Files to Windows Server Instances.................................................................... 202 Stop and Start................................................................................................................... 202 Overview .................................................................................................................. 203 Stopping and Starting Your Instances ............................................................................ 204 Modifying a Stopped Instance ...................................................................................... 205 Troubleshooting ......................................................................................................... 205 Reboot............................................................................................................................. 205 Retire............................................................................................................................... 206 Identifying Instances Scheduled for Retirement............................................................... 206 Working with Instances Scheduled for Retirement............................................................ 207 Terminate ......................................................................................................................... 208 Instance Termination .................................................................................................. 208 Terminating an Instance.............................................................................................. 209 Enabling Termination Protection.................................................................................... 209 Changing the Shutdown Behavior................................................................................. 210 Preserving Amazon EBS Volumes on Instance Termination............................................... 211 Recover ........................................................................................................................... 213 OS Upgrade...................................................................................................................... 214 API Version 2015-03-01 v Amazon Elastic Compute Cloud User Guide for Microsoft Windows Configure Instances ................................................................................................................... 219 Using EC2Config ............................................................................................................... 219 Overview of EC2Config Tasks ...................................................................................... 220 Ec2 Service Properties ............................................................................................... 221 EC2Config Settings Files............................................................................................. 225 Executing User Data................................................................................................... 228 Sending Performance Counters to CloudWatch and Logs to CloudWatch Logs..................... 229 Installing the Latest Version of EC2Config...................................................................... 240 Stopping, Restarting, Deleting, or Uninstalling EC2Config................................................. 241 PV Drivers ........................................................................................................................ 242 AWS PV Drivers ........................................................................................................ 245 Citrix PV Drivers ........................................................................................................ 246 RedHat PV Drivers..................................................................................................... 246 Related Topics........................................................................................................... 247 Upgrading PV Drivers ................................................................................................. 247 Troubleshooting PV Drivers.......................................................................................... 252 Setting the Password.......................................................................................................... 259 Changing the Administrator Password After Connecting.................................................... 259 Resetting an Administrator Password that's Lost or Expired............................................... 259 Setting the Time................................................................................................................. 263 Changing the Time Zone............................................................................................. 263 Configuring Network Time Protocol (NTP)...................................................................... 264 Configuring Time Settings for Windows Server 2008 and later............................................ 264 Configuring Time Settings for Windows Server 2003........................................................ 265 Related Topics........................................................................................................... 265 Managing Configuration ...................................................................................................... 266 Grant IAM Users Access to SSM.................................................................................. 266 Prepare the Instance .................................................................................................. 267 Create the JSON File.................................................................................................. 268 Create the Configuration Document .............................................................................. 269 Associate the Configuration Document with the Instance................................................... 270 Manually Apply the Configuration.................................................................................. 270 Disassociate the Configuration Document from the Instance.............................................. 270 Delete the Configuration Document............................................................................... 271 Joining an AWS Domain...................................................................................................... 271 Limitations ................................................................................................................ 272 Prerequisites............................................................................................................. 272 Joining a Domain Using the AWS CLI or AWS Tools for Windows PowerShell....................... 273 Joining a Domain Using the Amazon EC2 Launch Wizard................................................. 275 Getting the Domain Join Status.................................................................................... 276 Connecting To Your Instance Using Domain Credentials.................................................... 277 Troubleshooting ......................................................................................................... 277 Viewing Information About Your Associations.................................................................. 278 Changing an Association............................................................................................. 279 Deleting a Configuration Document............................................................................... 279 Sending Log Data to CloudWatch......................................................................................... 279 Step 1: Prepare Your Instance...................................................................................... 280 Step 2: Create a JSON File.......................................................................................... 281 Step 3: Configure the Region and Namespace for CloudWatch and CloudWatch Logs........... 283 Step 4: Configure the Performance Counters and Logs to Send to CloudWatch and CloudWatch Logs ........................................................................................................................ 285 Step 5: Configure the Flow Control................................................................................ 291 Step 6: Create a Configuration Document....................................................................... 291 Step 7: Associate the Configuration Document with the Instance........................................ 292 Configuring a Secondary Private IP Address........................................................................... 292 Prerequisites............................................................................................................. 293 Step 1: Configure Static IP Addressing on Your Windows Instance ..................................... 293 Step 2: Configure a Secondary Private IP Address for Your Windows Instance ..................... 295 API Version 2015-03-01 vi Amazon Elastic Compute Cloud User Guide for Microsoft Windows Step 3: Configure Applications to Use the Secondary Private IP Address............................. 296 Monitoring ................................................................................................................................ 297 Automated and Manual Monitoring........................................................................................ 298 Automated Monitoring Tools......................................................................................... 298 Manual Monitoring Tools.............................................................................................. 299 Best Practices for Monitoring................................................................................................ 300 Monitoring the Status of Your Instances.................................................................................. 300 Instance Status Checks............................................................................................... 300 Scheduled Events ...................................................................................................... 305 Monitoring Your Instances with CloudWatch............................................................................ 309 Enabling or Disabling Detailed Monitoring on an Amazon EC2 Instance............................... 309 View Amazon EC2 Metrics .......................................................................................... 312 Get Statistics for Metrics ............................................................................................. 319 Graphing Metrics ....................................................................................................... 336 Create a CloudWatch Alarm......................................................................................... 340 Create Alarms That Stop, Terminate, or Recover an Instance............................................. 347 Monitoring Scripts for Amazon EC2 Instances......................................................................... 366 Amazon CloudWatch Monitoring Scripts for Windows....................................................... 366 Network and Security ................................................................................................................. 376 Key Pairs.......................................................................................................................... 377 Creating Your Key Pair Using Amazon EC2..................................................................... 377 Importing Your Own Key Pair to Amazon EC2.................................................................. 378 Retrieving the Public Key for Your Key Pair on Windows.................................................... 380 Verifying Your Key Pair's Fingerprint .............................................................................. 380 Deleting Your Key Pair................................................................................................. 381 Security Groups................................................................................................................. 381 Security Groups for EC2-Classic................................................................................... 382 Security Groups for EC2-VPC...................................................................................... 382 Security Group Rules ................................................................................................. 383 Default Security Groups .............................................................................................. 384 Custom Security Groups ............................................................................................. 384 Creating a Security Group........................................................................................... 385 Describing Your Security Groups................................................................................... 386 Adding Rules to a Security Group................................................................................. 386 Deleting Rules from a Security Group............................................................................ 387 Deleting a Security Group............................................................................................ 388 API and Command Overview....................................................................................... 388 Controlling Access ............................................................................................................. 389 Network Access to Your Instance.................................................................................. 389 Amazon EC2 Permission Attributes............................................................................... 389 IAM and Amazon EC2 ................................................................................................ 390 IAM Policies .............................................................................................................. 391 IAM Roles................................................................................................................. 424 Network Access......................................................................................................... 430 Amazon VPC .................................................................................................................... 431 Benefits of Using a VPC.............................................................................................. 432 Differences Between EC2-Classic and EC2-VPC............................................................. 432 Sharing and Accessing Resources Between EC2-Classic and EC2-VPC............................. 435 Amazon VPC Documentation....................................................................................... 436 Supported Platforms................................................................................................... 436 ClassicLink ............................................................................................................... 437 Migrating a Windows Instance from EC2-Classic to a VPC................................................ 444 Instance IP Addressing ....................................................................................................... 453 Private IP Addresses and Internal DNS Hostnames......................................................... 453 Public IP Addresses and External DNS Hostnames......................................................... 454 Elastic IP Addresses................................................................................................... 455 Amazon DNS Server .................................................................................................. 455 Differences Between EC2-Classic and EC2-VPC............................................................. 455 API Version 2015-03-01 vii Amazon Elastic Compute Cloud User Guide for Microsoft Windows Determining Your Public, Private, and Elastic IP Addresses............................................... 456 Assigning a Public IP Address...................................................................................... 458 Multiple Private IP Addresses....................................................................................... 459 Elastic IP Addresses........................................................................................................... 463 Elastic IP Addresses in EC2-Classic.............................................................................. 464 Elastic IP Addresses in a VPC...................................................................................... 464 Differences Between EC2-Classic and EC2-VPC............................................................. 465 Allocating an Elastic IP Address ................................................................................... 465 Describing Your Elastic IP Addresses............................................................................. 466 Associating an Elastic IP Address with a Running Instance............................................... 466 Associating an Elastic IP Address with a Different Running Instance................................... 467 Releasing an Elastic IP Address................................................................................... 467 Using Reverse DNS for Email Applications..................................................................... 468 Elastic IP Address Limit .............................................................................................. 468 Elastic Network Interfaces ................................................................................................... 468 Private IP Addresses Per ENI Per Instance Type.............................................................. 469 Creating a Management Network.................................................................................. 471 Use Network and Security Appliances in Your VPC.......................................................... 472 Creating Dual-homed Instances with Workloads/Roles on Distinct Subnets.......................... 472 Create a Low Budget High Availability Solution................................................................ 472 Best Practices for Configuring Network Interfaces............................................................ 473 Creating a Network Interface........................................................................................ 473 Deleting a Network Interface........................................................................................ 474 Viewing Details about a Network Interface...................................................................... 474 Attaching a Network Interface When Launching an Instance.............................................. 475 Attaching a Network Interface to a Stopped or Running Instance........................................ 476 Detaching a Network Interface from an Instance.............................................................. 476 Changing the Security Group of a Network Interface........................................................ 477 Changing the Source/Destination Checking of a Network Interface..................................... 477 Associating an Elastic IP Address with a Network Interface............................................... 478 Disassociating an Elastic IP Address from a Network Interface........................................... 479 Changing Termination Behavior for a Network Interface.................................................... 479 Adding or Editing a Description for a Network Interface..................................................... 480 Adding or Editing Tags for a Network Interface................................................................ 480 Enabling Enhanced Networking............................................................................................ 481 Requirements............................................................................................................ 481 Testing Whether Enhanced Networking Is Enabled........................................................... 482 Enabling Enhanced Networking on Windows .................................................................. 483 Storage .................................................................................................................................... 485 Amazon EBS .................................................................................................................... 486 Features of Amazon EBS............................................................................................ 487 EBS Volumes ............................................................................................................ 488 EBS Snapshots ......................................................................................................... 518 EBS Encryption ......................................................................................................... 524 EBS Performance ...................................................................................................... 526 EBS Commands ........................................................................................................ 540 Instance Store................................................................................................................... 542 Instance Storage Concepts ......................................................................................... 542 Instance Stores Available on Instance Types................................................................... 543 Instance Store Device Names...................................................................................... 545 Instance Store Usage Scenarios .................................................................................. 546 Adding Instance Store Volumes to an AMI...................................................................... 547 Amazon S3....................................................................................................................... 548 Amazon S3 and Amazon EC2...................................................................................... 548 Instance Volume Limits ....................................................................................................... 550 Linux-Specific Volume Limits........................................................................................ 550 Windows-Specific Volume Limits................................................................................... 550 Bandwidth vs Capacity................................................................................................ 551 API Version 2015-03-01 viii Amazon Elastic Compute Cloud User Guide for Microsoft Windows Device Naming .................................................................................................................. 551 Available Device Names.............................................................................................. 551 Device Name Considerations ....................................................................................... 552 Block Device Mapping ........................................................................................................ 552 Block Device Mapping Concepts................................................................................... 552 AMI Block Device Mapping.......................................................................................... 555 Instance Block Device Mapping.................................................................................... 557 Mapping Disks to Volumes................................................................................................... 562 Listing the Disks Using Windows Disk Management......................................................... 562 Listing the Disks Using Windows PowerShell.................................................................. 564 Disk Device to Device Name Mapping........................................................................... 565 Using Public Data Sets ....................................................................................................... 568 Public Data Set Concepts............................................................................................ 568 Finding Public Data Sets............................................................................................. 568 Creating a Public Data Set Volume from a Snapshot........................................................ 569 Attaching and Mounting the Public Data Set Volume......................................................... 570 Resources and Tags................................................................................................................... 571 Resource Locations............................................................................................................ 571 Listing and Filtering Your Resources...................................................................................... 572 Advanced Search....................................................................................................... 572 Listing Resources Using the Console ............................................................................ 573 Filtering Resources Using the Console.......................................................................... 574 Listing and Filtering Using the CLI and API..................................................................... 575 Tagging Your Resources...................................................................................................... 575 Tag Basics................................................................................................................ 576 Tag Restrictions......................................................................................................... 576 Tagging Your Resources for Billing ................................................................................ 578 Working with Tags in the Console.................................................................................. 578 API and CLI Overview................................................................................................. 583 Service Limits.................................................................................................................... 584 Viewing Your Current Limits ......................................................................................... 584 Requesting a Limit Increase......................................................................................... 585 Usage Reports .................................................................................................................. 585 Available Reports....................................................................................................... 585 Getting Set Up for Usage Reports................................................................................. 585 Granting IAM Users Access to the Amazon EC2 Usage Reports........................................ 587 Instance Usage ......................................................................................................... 587 Reserved Instance Utilization....................................................................................... 591 AWS Systems Manager for Microsoft System Center VMM................................................................ 597 Features........................................................................................................................... 597 Limitations ........................................................................................................................ 598 Requirements.................................................................................................................... 598 Getting Started.................................................................................................................. 598 Setting Up ........................................................................................................................ 598 Sign Up for AWS........................................................................................................ 598 Set Up Access for Users............................................................................................. 599 Deploy the Add-In ...................................................................................................... 601 Provide Your AWS Credentials...................................................................................... 601 Managing EC2 Instances .................................................................................................... 602 Creating an EC2 Instance............................................................................................ 602 Viewing Your Instances ............................................................................................... 604 Connecting to Your Instance......................................................................................... 605 Rebooting Your Instance.............................................................................................. 605 Stopping Your Instance................................................................................................ 606 Starting Your Instance................................................................................................. 606 Terminating Your Instance............................................................................................ 606 Importing Your VM.............................................................................................................. 606 Prerequisites............................................................................................................. 607 API Version 2015-03-01 ix Amazon Elastic Compute Cloud User Guide for Microsoft Windows Importing Your Virtual Machine..................................................................................... 607 Checking the Import Task Status................................................................................... 608 Backing Up Your Imported Instance............................................................................... 608 Troubleshooting ................................................................................................................. 609 Error: Add-in cannot be installed................................................................................... 609 Installation Errors....................................................................................................... 609 Checking the Log File................................................................................................. 610 Errors Importing a VM................................................................................................. 610 Uninstalling the Add-In................................................................................................ 610 AWS Management Pack.............................................................................................................. 611 Overview of AWS Management Pack for System Center 2012................................................... 612 Overview of AWS Management Pack for System Center 2007 R2............................................... 613 Downloading ..................................................................................................................... 614 System Center 2012................................................................................................... 614 System Center 2007 R2.............................................................................................. 615 Deploying ......................................................................................................................... 615 Step 1: Installing the AWS Management Pack................................................................. 616 Step 2: Configuring the Watcher Node........................................................................... 617 Step 3: Create an AWS Run As Account........................................................................ 618 Step 4: Run the Add Monitoring Wizard.......................................................................... 620 Step 5: Configure Ports and Endpoints........................................................................... 624 Using ............................................................................................................................... 625 Views....................................................................................................................... 625 Discoveries ............................................................................................................... 639 Monitors ................................................................................................................... 640 Rules ....................................................................................................................... 640 Events ..................................................................................................................... 641 Health Model............................................................................................................. 642 Customizing the AWS Management Pack....................................................................... 643 Upgrading......................................................................................................................... 644 System Center 2012................................................................................................... 644 System Center 2007 R2.............................................................................................. 644 Uninstalling ....................................................................................................................... 645 System Center 2012................................................................................................... 645 System Center 2007 R2.............................................................................................. 645 Troubleshooting ................................................................................................................. 645 Errors 4101 and 4105................................................................................................. 646 Error 4513 ................................................................................................................ 646 Event 623 ................................................................................................................. 646 Events 2023 and 2120................................................................................................ 647 Event 6024 ............................................................................................................... 647 General Troubleshooting for System Center 2012 — Operations Manager............................ 647 General Troubleshooting for System Center 2007 R2........................................................ 648 AWS Diagnostics for Microsoft Windows Server.............................................................................. 649 Analysis Rules................................................................................................................... 649 Analyzing the Current Instance............................................................................................. 650 Collecting Data From an Offline Instance................................................................................ 652 Data File Storage............................................................................................................... 652 Troubleshooting ......................................................................................................................... 654 No console output.............................................................................................................. 654 Instance terminates immediately........................................................................................... 655 "Password is not available" .................................................................................................. 655 "Password not available yet"................................................................................................. 656 "Cannot retrieve Windows password"..................................................................................... 656 "Waiting for the metadata service"......................................................................................... 656 Remote Desktop can't connect to the remote computer............................................................ 659 RDP displays a black screen instead of the desktop................................................................. 661 "Unable to activate Windows"............................................................................................... 662 API Version 2015-03-01 x

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