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Dacian C. Dragos Bogdana Neamtu Editors Alternative Dispute Resolution in European Administrative Law Alternative Dispute Resolution in European Administrative Law ThiSisaFMBlankPage Dacian C. Dragos (cid:129) Bogdana Neamtu Editors Alternative Dispute Resolution in European Administrative Law Editor DacianC.Dragos BogdanaNeamtu CenterforGoodGovernanceStudies BabesBolyaiUniversity ClujNapoca,Romania ISBN978-3-642-34945-4 ISBN978-3-642-34946-1(eBook) DOI10.1007/978-3-642-34946-1 SpringerHeidelbergNewYorkDordrechtLondon LibraryofCongressControlNumber:2014947100 ©Springer-VerlagBerlinHeidelberg2014 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation,broadcasting,reproductiononmicrofilmsorinanyotherphysicalway,andtransmissionor informationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped.Exemptedfromthislegalreservationarebriefexcerpts inconnectionwithreviewsorscholarlyanalysisormaterialsuppliedspecificallyforthepurposeofbeing enteredandexecutedonacomputersystem,forexclusiveusebythepurchaserofthework.Duplication ofthispublicationorpartsthereofispermittedonlyundertheprovisionsoftheCopyrightLawofthe Publisher’s location, in its current version, and permission for use must always be obtained from Springer.PermissionsforusemaybeobtainedthroughRightsLinkattheCopyrightClearanceCenter. ViolationsareliabletoprosecutionundertherespectiveCopyrightLaw. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexempt fromtherelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. While the advice and information in this book are believed to be true and accurate at the date of publication,neithertheauthorsnortheeditorsnorthepublishercanacceptanylegalresponsibilityfor anyerrorsoromissionsthatmaybemade.Thepublishermakesnowarranty,expressorimplied,with respecttothematerialcontainedherein. Printedonacid-freepaper SpringerispartofSpringerScience+BusinessMedia(www.springer.com) From the Editors: The Story of a Comparative Interdisciplinary Research Project Alternative Dispute Resolution in Administrative Law Alternativedisputeresolution(ADR)isatopicthatmostthinktheyknowabout,but in reality, it has multiple facets that cannot be gauged so easily. The concept of ADRappliedtopubliclawincreasesthecomplexityofthedebate. Thebookattemptsforthefirsttimetodoacomparativeassessmentofthestate oftheartoftheADRinadministrativelawofseveralEuropeanjurisdictionsandat the level of European Union law. It then tries to analyze both empirically and comparatively, also for the first time, the effectiveness of selected ADR tools employedby thedifferent administrativejusticesystems—namely, administrative appeals,ombudsman,andmediation. AdministrativeappealshavealwaysbeenconsideredanaffordabletoolforADR in administrative matters, and a way of keeping litigations out of the courts. Nevertheless, the two systems of administrative appeals have fuelled debates concerning their efficiency, effectiveness, access to justice, promotion of good governanceprinciplesandaccountability,inrelationtomediationprocedures. TheCouncilofEurope’sCommitteeofMinistershasstressedrepeatedly,inits recommendations,theideathatalternativemeansofsolvingadministrativedisputes arecommendablebecauseoftheirroleinreducingthecaseloadofthecourtswhile still securing a fair access to justice. It was also pointed out that the courts’ procedures in practice may not always be the most appropriate to resolve admin- istrative disputes, and that the widespread use of alternative means of resolving administrative disputes can allow these problems to be dealt with and can bring administrativeauthoritiesclosertothepublic. However, in the comparative literature, it seems that there is no empirical research measuring the effectiveness of administrative appeals and other ADR tools. The few writings that tangentially touch upon the issue of administrative appealsare mostlydescriptive,someevenoutofdate,andthey donotaddress its influence onthe judicial review andits effectivenessas anADR tool.The lackof empirical data favors on the other hand public policies directed towards reducing v vi FromtheEditors:TheStoryofaComparativeInterdisciplinaryResearchProject theroleofadministrativeappealsintheadministrativejusticesystem,basedonthe argument that they are “useless,” and that only courts can effectively protect citizensfromadministration’sabuse. MediationisanADRtoolthatisconsideredtobespecificforotherfieldsoflaw, andnottoadministrativelaw.Thatisareasonenoughforthelackofliteratureon this issue. Going beyond the merely descriptive approaches employed until now, thisresearchtacklestheempiricalsideofthematter,lookingforsignsofeffective- nessofmediationinadministrativeproceedings,wherethecase. Current researches at both the national and international level are mostly descriptive and focus on the responsibilities of the Ombudsman. The proposed researchwilladdressforthefirsttimethetopicfromaninterdisciplinaryperspec- tive and in the context of other alternative means for conflict resolution. The proposed research includes a comparative dimension and aims at developing a normative model regarding the way in which the Ombudsman institution contrib- utestothedevelopmentoftheruleoflawandpracticesofgoodgovernance. The Background of the Research Project Theteamofauthorscontributingtothisbookisbasedinmostpartonthenetworkof researchersestablishedundertheumbrellaofthePermanentStudyGroupX“Law andPublicAdministration”oftheEuropeanGroupofPublicAdministration.1The study group joins together at every annual EGPA conference in September to discussandshareresearchideasrelatedtothefieldofpubliclawbutwithabroader multidisciplinary perspective. Thus, the group is a permanent meeting place for scholars and practitioners from different fields: social scientists, jurists and econ- omists working in academia and public institutions, as well as civil servants working in national and supranational institutions. It tries to combine external and internal perspectives on law in a public administration context. Internal per- spectives on law relate to juridical analysis and efforts to improve legal (sub) systems from the perspectives of rules and legal history, jurisprudence and com- ments. The external perspectives can be of different kinds, as they confront (administrative) law with motives that are often external to law, like efficiency and timeliness of administration, the accountability of public agencies, transpar- encyofgovernmentandcitizen’sparticipationindecision-making. ThethemeADRinadministrativeproceedingswasfirstdiscussedattheEGPA conference in Toulouse (September 2010) and gathered an initial enthusiastic support and commitment from the members of the group. Many papers on the topic were presented during the annual EGPA conferences since then—in Bucha- rest (2011), Bergen (2012) and Edinburgh (2013). The book was completed with the participation of other well-established scholars in the field of administrative 1http://www.iias-iisa.org/egpa/e/study_groups/law/Pages/contact.aspx. FromtheEditors:TheStoryofaComparativeInterdisciplinaryResearchProject vii law, most of them members of the RENEUAL network (Research Network of EuropeanAdministrativeLaw).2 DraftchaptershavebeendiscussedduringtheInternationalWorkshoporganized inClujNapocaon11thand12thofOctober20123andfurthercoordinationwasset upamongauthorscomingfromdifferentjurisdictions.4 Scope of the Research The research underpinning this book aims at examining the role, the general framework and the empirical effectiveness of the main alternative dispute resolu- tion tools (administrative appeals, mediation, and ombudsman) in administrative matters, within the broader context of the administrative justice system. The research combines approaches from law, public administration, public policy and politicalscience. Themaintoolfordisputeresolutioninadministrativelawistheadministrative appeal. Before going to court for annulment/modification of an administrative decision,thecitizenasinterestedpartyhasthepossibility(ortheduty)tochallenge thedecisionbeforetheadministrationitself.The(internal)administrativeappealis addressed to the issuing public authority or to the higher public authority and in mostcasesisacompulsoryrequirementbeforeasuitcanbefiled. Theresearchwasapproachedusingacombinationofmethods—firsthandlegal research—the inventory of legal rules and descriptions of their functionality in national literature, research of reports on this matter, and of evaluation studies; secondary data analysis of statistics emanating from public sector authorities on administrative proceedings. This helped us map what data are available and what kindofresearchisnecessarytodevelopnexttoacomparativejuridical,acompar- ative empirical perspective on administrative proceedings. The research instru- ments also included interviews with administrative law judges/public officials with experience in conducting administrative appeal procedures, advocates and ordinarycitizens. Forthepurposeofthisstudy,effectivenessofadministrativeappealsandofother forms of ADR was measured in terms of limiting the number of administrative disputesthatreachthecourts.Inthiscontext,anadministrativeappealnotfollowed by a court action was considered as a successful one, even if this includes the instance when the applicant who was not granted a positive solution dropped the courtactionanyway.Weareawareofthelimitationsofsuchasimpledefinitionof effectiveness. Due to the constraints of the research project and of the natural 2http://www.reneual.eu/. 3Financed by the Romanian Agency for Research, Grant Exploratory workshop, contract no. WE-2012-4-089. 4Seehttp://www.apubb.ro/goodgovernancestudies/events/. viii FromtheEditors:TheStoryofaComparativeInterdisciplinaryResearchProject resistance of legal scholars to employ empirical tools, it is the best we could do. However, we tried to mitigate the shortcomings of the research methodology by advising authors to conduct interviews and to discuss case studies in order to supplementthefindingsortoexplainthembetter. From a normative perspective, the book assesses the nature and the role of selected ADR tools as institutions of administrative law and in relation to the judicial review. In addition, the normative part of the project focuses on the enforcement of citizens’ right to good administration by administrative appeals, mediationandOmbudsmen. On the empirical side, the research looks at the effectiveness of administrative appeals in avoiding court proceedings while providing protection of rights and interests of aggrieved parties. The two fundamental models of administrative appeals—mandatory and optional—are being assessed in this respect, as well as their effectiveness in specific fields which are more susceptible to administrative litigation, especially with a focus on two party litigation and litigation involving thirdpartyinterests.Thus,thecontributionsfocusonadministrativeappealsagainst building permits, refusals to provide public information, fiscal decisions, social security decisions, public procurement or other selected matters that appear to be relevant in one system or another. Both normative and empirical aspects of the research dwell side by side, in order to develop the interdisciplinary nature of the study. The basic line of questions and answers for this study was the issue how, withouteffectivelydenyingcitizens’rightstoappeal,andeffectivebalancecanbe foundbetweentheinterestsofthecitizensandtheinterestsoftheadministrationin designingproceduresofadministrativelitigation. The research questions targeted the three selected ADR tools—administrative appeal,Ombudsmanandmediation. As to the administrative appeals, the questionnaire addressed by the authors of nationalchapterstried tofindthe answer tothefollowing questions:Whichis the historical background of these legal institutions in the national law? Are they a borrowedmodelorcantheybeconsideredtheresultofanevolutionaryprocess?Do the origins of the legal institution affect its performances? How can the model of administrativeappealsbecharacterized:mainlymandatoryormainlyoptional?Ifit ismainlymandatory,arethereanyexceptionsfromthemandatorycharacter?Ifitis mainly optional, are there any instances where by law it is mandatory? Instances when public institutions and respectively private persons exercise the administra- tiveappeal:Doestheadministrativeappealhavedejureasuspensiveeffect?Isita decisionofthepublicauthority,orofthecourt?Isthisissueregulatedinaspecific mannerinyourjurisdiction?Dotheadministrativeappealshaveadevolutiveeffect? Is the principle of non reformation in pejus applicable in your administrative procedure? Discuss the possibility public authorities have to grant compensations asaresultofadministrativeappeal.Arepublicentitiesreluctanttodothis,sothat theonlyoptionremainsacourtprocedure?Whicharethedeadlinesforexercising and answering to administrative appeals? Is their length appropriate for insuring effectiveness?Discussifthereareanyincompatibilitiesbetweenshortdeadlinesfor mandatoryadministrativeappeals(ifthecase)andtherighttoaccessthecourts,in FromtheEditors:TheStoryofaComparativeInterdisciplinaryResearchProject ix lightoftheArt.6par.1oftheECHR;Whatistherelationbetweenjudicialreview (court proceedings) and the administrative appeal? Is the administrative appeal a prerequisite for judicial action? If not, does it have any influence on court pro- ceedings(prorogationofdeadlines,etc.)?Arethereanyexceptionstotheserules? Whichaspectshavetobeverifiedbythejudgewhenreceivinganaction?Isthelack of administrative appeal a cause for inadmissibility? Which is the significance of theanswertoanadministrativeappealreceivedaftercourtproceedingshavebeen initiated? Can it be considered as an administrative decision, or should it be regardedasanattempttoamiablyresolvethejudicialprocess?Isthatadimension oftheactivismofthecourtstowardsafinaldisputesettlement?Whatothertoolsfor finaldisputesettlementbycourtscanbeidentifiedinthenationaljurisdiction?Can the claimant change the scope of the review when reaching the court or should it followthescopeoftheadministrativeappeal?Thedeadlinesformandatoryadmin- istrativeappealsandtheirrelationwiththedeadlinesforjudicialreviewraisealso question about access to justice, so the relevance of Art.6 of the ECHR has been analyzed; finally, what powers are given to courts to go beyond striking down decisionsandinfluence/bindthenewdecisionorevenreplacethem?Aretheybeing exercised,orthecourtsareratherrefrainingfromusingthesetoolsforfinaldispute settlement? Relating to the Ombudsman: What background for the institution in national law?Isitaborrowedmodelorcanitbeconsideredtheresultofanevolution?Do the origins ofthe institutionaffectitsperformances? Canombudsmaninstitutions beunderstoodasauxiliarytothechecksandbalancesoftheruleoflaw/rechtsstaat? Inwhatways?Howeffectivearethese(separate)auxiliaryombudsmanfunctions? (relationombudsman—parliament,relationombudsman—courts;relationbetween differentombudsmanatthelocal,national,EUandinternationallevels).Howcan this (positive or negative) effectiveness be explained? How do ombudsman insti- tutions relate to the role of citizens in the public domain of politics and adjudica- tion? Do ombudsman institutions add to citizens’ trust in government? Are there caseswhereitenjoysmorelegitimacythanotherpoliticalandlegalinstitutions?If so,why?TowhatextenthastheofficeoftheOmbudsmancontributedtocreatinga culture of good governance and respect of the rule of law where it has otherwise beenlacking?DoOmbudsmaninstitutionsdevelopethicalnormsforgovernment- citizensrelations?How?WhatisthenatureofthenormsofOmbudsprudenceand howaretheyperceived?WhatistheactualrelationshipbetweenOMBnormsand legal norms? In how far doesthe ombudsman operate legal norms and inhow far doesthenombudsmanoperateprinciplesofproperadministration?Towhatextent doOMBnormsentail,overlaporformthebasisoffundamentalrightsprotectionin administrations? To what extent are Ombudsmen seen to use jurisprudence refer- ring to principles of proper administration as a source of inspiration for the development of a concept of good administration for dealing with complaints, or is it the other way around? Is there a measure of “cross-fertilization” between ombudsman and Courts? Are Ombudsman norms more effective in achieving the goalsofcitizenprotectioncomparedtolegalnorms?

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This book examines the role, the general framework and the empirical effectiveness of the main alternative dispute resolution tools (administrative appeals, mediation, and ombudsman) in administrative matters, within the broader context of the administrative justice system. The book uses approaches
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