Alexandria City Telephone Directory

84 Pages·2014·1.37 MB·English

Telephone Directory
JANUARY 2014
EMERGENCY / HOTLINE NUMBERS
DEPARTMENT OF EMERGENCY COMMUNICATIONS
To report police, fire or EMS emergencies ............................................9-911 (on City VoIP phones)
To report police, fire or EMS non-emergencies ...................................................................746.4444
CHILD ABUSE AND NEGLECT HOTLINE ...........................................................................703.746.5800
DOMESTIC VIOLENCE HOTLINE ........................................................................................703.746.4911
EMPLOYEE ASSISTANCE PROGRAM ................................................................................800.346.0110
EMPLOYEE EMERGENCY HOTLINE .......................................................................703.746.INFO (4636)
GENERAL SERVICES HOTLINE (5 p.m. – 8 a.m). ...............................................................703.359.9604
IMPOUND LOT ......................................................................................................................703.746.4664
MENTAL HEALTH EMERGENCY ................................................................................703.746.3400/3401
NUISANCE ABATEMENT 24 HOUR HOTLINE ....................................................................703.836.0041
SEXUAL ASSAULT HOTLINE ..............................................................................................703.683.7273
STREET & SEWER ................................................................................................................703.746.4488
SUBSTANCE ABUSE EMERGENCY ..........................................................................703.746.3400/3401
TTYs FOR HEARING IMPAIRED CITIZENS
Some City offices are equipped with TTYs (Teletypewriter). These devices are for use by hearing impaired
citizens who have a TTY in their home or have access to a TTY. The hearing impaired citizen calls a TTY
number to type in a message to the City agency. The City agency then provides information back through
the TTY to the hearing impaired citizen or communicates with other City offices on behalf of the citizen.
Please see page 43 for a listing of agencies that have TTY equipment and can be reached at the specified
numbers.
ALEXANDRIA CITY GOVERNMENT
CITY COUNCIL Business Alternate
Mayor William D. Euille 703.746.4500 703.576.7136
Assistant to the Mayor - Lillian Thompson 703.746.4500 703.683.2414
Vice Mayor Allison Silberberg 703.746.4500 571.319.9948
Administrative Aide - Mark McHugh 703.746.4500 571.414.7249
Councilman John Taylor Chapman 703.746.4500 571.329.3738
Administrative Aide - LaShawn Timmons 703.746.4500 571.414.7248
Councilman Timothy Lovain 703.746.4500 571.414.1597
Administrative Aide - Wendy Donohue 703.746.4500 571.414.7252
Councilwoman Redella S. “Del” Pepper 703.746.4500 703.888.9317
Administrative Aide - Jane McDonald 703.746.4500 703.298.3749
Councilman Paul C. Smedberg 703.746.4500 571.429.2809
Administrative Aide - Nancy LaValle Perkins 703.746.4500 571.414.7914
Councilman Justin Wilson 703.746.4500 703.299.1576
Administrative Aide - Nancy Lacey 703.746.4500 571.414.7251
Messages for Council Members may be left with City Clerk/City Council Office
at 703.746.4550/4500 or by fax at 703.838.6433
CITY MANAGER’S OFFICE - City Hall, 301 King St., Room 3500
Rashad M. Young, City Manager ...........................................................................................703.746.4300
Tom Gates, Chief of Staff/Deputy City Manager ....................................................................703.746.3716
Michele R. Evans, Deputy City Manager ................................................................................703.746.4300
Mark Jinks, Deputy City Manager ...........................................................................................703.746.3718
Debra Collins, Deputy City Manager ......................................................................................703.746.4300
Jerome Fletcher, Special Assistant to the City Manager ........................................................703.746.3727
Rose Boyd, Special Assistant to the City Manager ................................................................703.746.4300
Sean M. Garrick, Assistant to the City Manager .....................................................................703.746.3719
ALEXANDRIA CITY GOVERNMENT
TELEPHONE DIRECTORY
PAGES
General Information .................................................................................................................................1-2
Call.Click.Connect ....................................................................................................................................3
Departmental Listings ............................................................................................................................4-46
Staff Listing ..........................................................................................................................................47-71
Cross Reference Index ........................................................................................................................72-75
DIRECTORY INFORMATION: The directory listings have been assembled alphabetically by department,
their divisions, and other government agencies. General information regarding municipal operations and the
use of the telephone is included in the directory. A master alphabetical listing of staff personnel is included
following the departmental listings. A cross-reference index can be found at the back of the directory to assist
in locating listings. Additional sheets are included for recording frequently called numbers and new listings.
City Hall mailbox numbers are listed on the back cover as a convenient reference.
HOW TO PLACE CALLS
INTEROFFICE CALLS: The VOIP telephone system allows you to dial the last four digits only when calling
a number within the City government. If you are a not a VOIP user, dial all ten digits to reach a City extension.
CALLING DIRECTLY TO STAFF EXTENSION NUMBERS: Most departments have main telephone numbers
that are answered by an automated attendant (recording). Please listen and follow the instruction as most
of the menus have been changed. If the person called is not available, the voice mail box will open allowing
a message to be left. If you do not know the extension number, the automated attendant will lead you into a
department directory of extension numbers.
LOCAL AND LONG DISTANCE CALLS: Local calls are those calls placed by dialing 9 plus 10 digits to
numbers outside of City VOIP telephony system. The City is charged a message unit of 9.6 cents for each
local call. Calls to the “extended dialing areas” in the metropolitan area are placed as local calls, but carry
additional charges. For example, calls to Leesburg, Dale City, Manassas, and Haymarket cost up to 20 cents
per minute. Local calls within the Washington Metropolitan Area are placed as follows:
To Northern Virginia: Dial 9 + 703 or 571 + 7 digit phone number
To Washington DC: Dial 9 + 202 + 7 digit phone number
To Maryland (Metro): Dial 9 + 301 or 240 + 7 digit phone number
Long distance calls are those calls outside the Washington Metropolitan Area and may be made by dialing
“9” + “1”, followed by the area code and 7 digit phone number. See Administrative Regulation 10-6 for long
distance usage and certification.
Verizon/MCI is the designated long distance carrier for the City and all official calls should be made through
them. Long distance calls may be made from City issued cellular phone, unrestricted phones through direct
dial or from certain designated phones. If you have questions regarding calling procedures in your department,
consult your Department Telephone Coordinator before attempting to place a long distance call.
TELECONFERENCE CALLS: IIf there are more than three (Old System), six (new System) party, contact
the ITS help desk at 703.746.3060 to request a conferencing bridge for up to 25 parties. The Conference
Bridge can be established on Ad-Hoc or permanent basis. Contact your Division/Department Telephone
Coordinator or call the Department of ITS Help Desk at 703.746.3060 for additional information.
TELEPHONE ADDS, MOVES, CHANGES OR REPAIRS: The Department of Information Technology
Services manages the City’s telephone service. All department heads, elected officials and agency heads
should contact the Information Technology Services Help Desk at 703.746.3060 for new telephone service or
changes in existing service. IT IS IMPORTANT THAT ALL TELEPHONE SERVICE RELATED REQUESTS
BE COORDINATED WITH THE DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES.
Telephone lines and/or systems not working properly should be reported to the ITS Help Desk at 703.746.3060
for referral to the responsible designated repair facility.
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IMPORTANT REMINDERS
• Use the telephone directory or the directory on AlexNet instead of directory assistance. Calls to long
distance directory assistance cost $1.10 each with an additional charge added if the operator’s offer
to connect the call is accepted.
• Use only the last four digits of the telephone number when calling within the Centrex and VoIP/DID
systems or the intercom when appropriate. Local calls are 9.6 cents each.
• Do not accept collect calls without proper authorization.
• Do not transfer calls to off-network extensions.
• When ending a conference call, remain on the line until all parties have hung up.
• Before placing a caller on hold, ask first and wait for permission.
• Voice Mail:
- Check messages often and return calls promptly.
- Call takers should first ask callers before transferring them to voice mail.
• Report any indication of telephone fraud immediately to your supervisor.
• Safeguard PIN numbers and calling card numbers.
PLEASE BE COURTEOUS IN ALL YOUR TELEPHONE CONTACTS. REMEMBER, WHEN YOU ARE
TALKING ON THE TELEPHONE, YOU REPRESENT THE CITY OF ALEXANDRIA GOVERNMENT.
Please visit AlexNet for telephone system modernization project (VOIP) updates and for
phone numbers changes. If you have any questions, please call the ITS Help Desk at 703.746.3060.
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Call Click Connect
 
YOUR GOVERNMENT@ YOUR FINGERTIPS
703.746.HELP  AlexandriaVA.gov
Call.Click.Connect. is a combination of people and technology used to deliver customer service to the
public—a level of service excellence that provides updated information and solutions to the customer
through a single-system, streamlined process.
This system, which replaced the “Contact Us” web application, makes recording, tracking and monitoring
service requests easier, allowing you to see what’s open, what’s pending, and what’s completed.
Call.Click.Connect. places City government “at your fingertips” through multiple features, including:
• One number, 703.746.HELP (4357), for all customer requests and inquiries;
• Options that allow customers to create and track the status of their own requests, from start to
finish, either online or by telephone.
• A Contact Center staffed with experienced professionals to respond to customer inquiries.
• The ability for the City to use information documented through Call.Click.Connect. to track
service request trends, determine emerging policy concerns, improve service delivery and make
better policy decisions.
For more information, visit the Call.Click.Connect. page on alexandriava.gov/ContactUs, or call the
City’s Contact Center at 703.746.HELP (4357).
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DEPARTMENT LISTING
ALEXANDRIA ADULT PROBATION AND PAROLE - 4740 Eisenhower Ave ......................703.518.8000
Fax ...................................................................................................................................703.518.8029
Lisa D. Stapleton, Chief Probation and Parole Officer ..........................................703.518.8000, x225
ALEXANDRIA CHAMBER OF COMMERCE - 801 N. FairFax St., Suite 402 ........................703.549.1000
John T. Long III, President/CEO .................................................................................... 703.739.3808
ALEXANDRIA COMMUNITY SERVICES BOARD - 720 N. St. Asaph St ..............................703.746.3400
Fax ................................................................................................................................. 703.838.5070
Executive Director ..........................................................................................................703.746.3400

ALEXANDRIA COMMUNITY SHELTER - 2355-B Mill Rd .....................................................703.746.3660
Fax ..................................................................................................................................703.838.4264
Yvonne Kedoin, Director .................................................................................................703.746.3656
ALEXANDRIA CONVENTION & VISITORS ASSOCIATION
625 N. Washington St, Suite 400. ...................................................................................703.652.5369
Fax ..................................................................................................................................703.652.5370
Patricia Washington, President & CEO ..........................................................................703.652.5362
Ramsay House - 221 King St ........................................................................................703.746.3301
ALEXANDRIA ECONOMIC DEVELOPMENT PARTNERSHIP, INC.
625 N. Washington St., Suite 400 ...................................................................................703.739.3820
Fax ..................................................................................................................................703.739.1384
Val Hawkins, President/CEO ..............................................................................703.739.3820, x5343
Stephanie Landrum, Senior Vice President ........................................................703.739.3820, x5344
ALEXANDRIA REDEVELOPMENT & HOUSING AUTHORITY - 600 N. Fairfax St ..............703.549.7115
Fax ..................................................................................................................................703.549.8709
Roy Priest, Chief Executive Officer .......................................................................703.549.7115, x213
Ian Hawkins, Executive Assistant .........................................................................703.549.7115, x213
Connie Staudinger, Director, Development ..........................................................703.549.7115, x364
Finance & Administration - 600 North Fairfax St. ..............................................703.549.7115, x220
Derek McDaniel, Dir., Finance & Administration ..........................................703.549.7115, x220
Asset Management - 600 North Fairfax St ..........................................................703.549.7115, x215
Douglas Owens, Deputy Executive Director ................................................703.549.7115, x 215
Central Maintenance Facility - 2834 Duke St ..............................................................703.823.2742
Chaba Josa, Facilities Manager ...................................................................703.549.7115, x302
Emergency Facility Number ...................................................................................703.823.2742
Family Resource Learning Center - 1013 Montgomery St ..........................................703.684.1707
Jason Ellis, Program Coordinator ............................................................................703.684.1707
Housing Choice Voucher - 18th Roth St ............................................................703.549.7115, x207
Cindy Thompson, Director, HCVP ................................................................703.549.7115, x366
Rental Office ..............................................................................................703.549.7115, x226
Ruby Tucker Family Center - 322 Tancil Ct .................................................................703.535.3175
Jason Ellis, Program Coordinator ...........................................................................703.535.3175
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ALEXANDRIA RENEW ENTERPRISES (Formerly Alexandria Sanitation Authority)
1500 Eisenhower Ave .....................................................................................................703.549.3381
Karen L. Pallansch, Chief Executive Officer .......................................................703.549.3381, x2202
Adrienne Fancher, Chief Operating Officer ........................................................703.549.3381, x2237
ALEXANDRIA TRANSIT COMPANY (DASH) - 3000 Business Center Dr ...............703.746.DASH (3274)
ADMINISTRATION .........................................................................................................703.746.5640
Fax .........................................................................................................................703.746.5641
Sandy Modell, General Manager ............................................................................703.746.5642
Tonya McCray, Director, Finance & Administration ................................................703.746.5643
Raymond Mui, Transit Planning & Scheduling Manager ........................................703.746.5645
Allyson Teevan, Marketing & Communications Manager .......................................703.746.5646
Jacqueline Miller, HR/Payroll Manager ..................................................................703.746.5648
Todd Christiansen, IT Manager ..............................................................................703.746.5649
Rita Dillard, Office Manager/Accounts Assistant ....................................................703.746.5636
Nakia Thomas, Receptionist ...................................................................................703.746.5628
OPERATIONS ................................................................................................................703.746.5600
Fax..........................................................................................................................703.746.5641
Brad Putzier, Assistant General Manager, Operations ...........................................703.746.5604
Jacqueline Mason, Road Supervisor/Dispatcher ....................................................703.746.5607
Brian Robey, Road Supervisor/Dispatcher .............................................................703.746.5608
Rick Baldwin, Training Manager .............................................................................703.746.5601
Lorenza Myers, Safety & Loss Control Coordinator ...............................................703.746.5602
Andrea Dawood, Safety & Customer Service Manager .........................................703.746.5605
Frank Hatcher, Chief Transportation Supervisor ....................................................703.746.5606
MAINTENANCE .............................................................................................................703.746.5620
Fax (Maintenance) ..................................................................................................703.746.5621
Fax (Parts) ..............................................................................................................703.746.5631
Joe Billerman, Maintenance Director ......................................................................703.746.5622
Hung Tran, Day Maintenance Foreman .................................................................703.746.5624
Mercer Crowder, Night Maintenance Foreman ......................................................703.746.5625
Diane Roche, Parts Manager .................................................................................703.746.5632
Yonas Yirdaw, Parts Clerk ......................................................................................703.746.5633
OLD TOWN TRANSIT SHOP - 1775 Duke St, Suite C ..................................................703.299.6227
Daisy Allman, Store Manager .................................................................................703.299.6227
ANIMAL SHELTER (VOLA LAWSON) - 4101 Eisenhower Ave ............................................703.746.4774
Fax ..................................................................................................................................703.746.4775
Megan Webb, Executive Director ...................................................................................703.746.5506
Patrick Egan, Office Manager .........................................................................................703.746.5574
CITY ATTORNEY - City Hall, Room 1300 ..............................................................................703.746.3750
Fax ..................................................................................................................................703.838.4810
James L. Banks, Jr., City Attorney ..................................................................................703.746.3750
Christopher P. Spera, Deputy City Attorney ...................................................................703.746.3750
Joanna Anderson, Assistant City Attorney .....................................................................703.746.3750
Travis S. MacRae, Assistant City Attorney .....................................................................703.746.3750
George McAndrews, Assistant City Attorney ..................................................................703.746.3750
Mary A. O’Donnell, Assistant City Attorney ....................................................................703.746.3750
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CITY ATTORNEY (Continued)
Meghan Roberts, Assistant City Attorney .......................................................................703.746.3750
Jill A. Schaub, Senior Assistant City Attorney ................................................................703.746.3750
Karen S. Snow, Assistant City Attorney ..........................................................................703.746.3750
Christina Zechman-Brown, Assistant City Attorney ........................................................703.746.3750
Corine Parks, Paralegal ..................................................................................................703.746.3750
Robin Wilson, PLS, Supv. Support to Counsel ...............................................................703.746.3750
Myah Marshall, Legal Secretary II ..................................................................................703.746.3750
Darlene L. Howard, Legal Secretary I .............................................................................703.746.3750
CITY CLERK & CLERK OF COUNCIL - City Hall, Room 2300 .............................................703.746.4550
Fax ..................................................................................................................................703.838.6433
Jackie M. Henderson, City Clerk & Clerk of Council .......................................................703.746.3975
Gloria A. Sitton, Deputy City Clerk ..................................................................................703.746.3976
Brandi Galloway, Secretary ............................................................................................703.746.3977
Boards and Commissions ...........................................................................................703.746.4550
Secretary ................................................................................................................703.746.3978
Council Workroom ..........................................................................................................703.746.3993
CITY MANAGER’S OFFICE - City Hall, Room 3500 ..............................................................703.746.4300
Fax ..................................................................................................................................703.838.6343
Rashad M. Young, City Manager ....................................................................................703.746.4300
Tom Gates, Chief of Staff/Deputy City Manager ............................................................703.746.3716
Michele R. Evans, Deputy City Manager ........................................................................703.746.4300
Mark Jinks, Deputy City Manager ...................................................................................703.746.3718
Debra R. Collins, Deputy City Manager ..........................................................................703.746.4300
Jerome Fletcher, Special Assistant to the City Manager ................................................703.746.3727
Rose Boyd, Special Assistant to the City Manager ........................................................703.746.4300
Sean M. Garrick, Assistant to the City Manager .............................................................703.746.3719
Kilo Grayson, Executive Assistant ..................................................................................703.746.3722
Julie Fuerth, Executive Assistant ....................................................................................703.746.3721
Legislative Director - City Hall, Room 3500
Fax..........................................................................................................................703.836.6476
Bernard Caton ........................................................................................................703.746.3963
CODE ADMINISTRATION, DEPARTMENT OF - City Hall, Room 4200 ................................703.746.4200
ACCESS (Inspections Scheduling System Automated Number) .....................703.838.4900
Fax..........................................................................................................................703.838.3880
John Catlett, Director ..............................................................................................703.746.4182
Gregg Fields, Deputy Director ................................................................................703.746.4185
Diane Best, Admin.Services Division Chief ............................................................703.746.4183
Phil Pugh, Property Maintenance Division Chief ....................................................703.746.4229
Chris Evans, New Construction Supervisor ............................................................703.746.4219
Ray Dietzel, New Construction Supervisor .............................................................703.746.4238
Pete Mensinger, New Construction Supervisor ......................................................703.746.4210
James Hunt, Customer Service Manager ...............................................................703.746.4201
Penny Gausman, Administrative Support V ...........................................................703.746.4189
Sunila Dilawari, Management Analyst II .................................................................703.746.4188
Bill Ertumen, Plans Examiner (Structural) ..............................................................703.746.4191
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