Alcatel–Polycom Video Telephony: IP Touch Instant Video Solution Deployment Guide Phase 1 Copyright © 2006 Polycom, Inc. All Rights Reserved Catalog No. DOC2332A Version 1.0 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom, Inc. and Alcatel. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. and Alcatel. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc. and Alcatel. Polycom and Accord are registered trademarks of Polycom, Inc. Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, Polycom, Inc., cannot assume responsibility for any errors. Changes and/or corrections to the information contained in this document may be incorporated into future issues. Alcatel Instant Video Solution Deployment Guide Table of Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 About this Guide ....................................................................................1-3 Alcatel Components Configuration . . . . . . . . . . . . 2-1 Call Server - OmniPCX Enterprise Configuration .............................2-1 Prerequisites ....................................................................................2-2 Global Configuration .....................................................................2-2 Trunk Group Management ...........................................................2-6 SIP Gateway Management ............................................................2-8 SIP External Gateway Management ............................................2-8 Prefix Management ........................................................................2-9 Network Routing Table Management .......................................2-10 SIP Authentication Configuration .............................................2-10 SIP Users Declaration ...........................................................2-11 Transfer Timer ..............................................................................2-13 API Framework Configuration ..........................................................2-15 Before you Begin ...........................................................................2-15 Alcatel API Installation ................................................................2-16 FlexLM License File ......................................................................2-17 Services Configuration .................................................................2-17 Call Server Configuration ...................................................2-17 Presentation Server Configuration ....................................2-18 User Declaration in the Web Administration Tool ..........2-19 IVAS Video Application ......................................................................2-20 IVAS Configuration .....................................................................2-21 Video Application Declaration ...........................................2-21 IVAS (Omega) Parameters ..................................................2-22 PRS Parameters .....................................................................2-23 Polycom RAS200A and SIP Parameters ............................2-24 Polycom Components Configuration . . . . . . . . . . . 3-1 Polycom RAS200A Configuration .......................................................3-1 Installing the Polycom RAS200A .................................................3-2 i Setting up the System Through the Internet ..............................3-2 Configuring RAS200A Locally .............................................3-2 Configuring RAS200A using a web connection .................3-3 Configure the PC Network Settings to Connect RAS200A ......3-3 Logging in the First Time ..............................................................3-4 Obtaining Software Licensing Information ................................3-7 Changing the Password .................................................................3-8 Viewing or Changing Profiles ......................................................3-9 Changing the Configuration .......................................................3-10 Setting up MGC Devices .............................................................3-12 PVX VOA Configuration .....................................................................3-14 PVX VOA Installation ..................................................................3-14 Starting Polycom PVX VOA on Computer Startup .................3-15 Setting the PVX VOA to Auto Answer .....................................3-15 Specifying the Polycom RAS200A Settings ..............................3-15 Specifying SIP Settings ................................................................3-16 VSX Configuration ...............................................................................3-17 MGC Unit Configuration ....................................................................3-19 Assigning Network Services to the IP/IP+ Cards ...................3-37 Setting the Default IP Network Service ....................................3-40 Testing and Validation . . . . . . . . . . . . . . . . . . . . . .4-1 Testing the Alcatel Components ..........................................................4-1 API Framework ..............................................................................4-1 Testing the Polycom Components .......................................................4-2 Before You Test ...............................................................................4-2 Verifying the Polycom RAS200A Configuration and Connectivity ....................................................................................4-2 Communication Protocols and Ports Summary . . .5-1 ii 1 Overview The Alcatel Instant Video Solution is a seamless integration of Alcatel IP telephony with Polycom video conferencing systems that enables on- demand video conferencing from an IP Touch phone with Polycom PVX VOA and VSX video endpoints. This solution is based on Alcatel IP Touch phone connected to the OmniPCX Enterprise PBX and interfacing with the Polycom components through the Alcatel IVAS server. Polycom RAS200A is a Polycom Conferencing Application Server (PCAS) functioning as the front-end and door way into the Polycom video domain. It orchestrates the set up of P2P and multipoint video calls involving Polycom video endpoints and MGC MCU(s). Polycom RAS 200A Figure 1-1 Solution Architecture 1-1 Chapter 1-Overview The following Polycom and Alcatel components are part of the integrated solution: Alcatel components: • IVAS (Instant Video Application Server) The application (a tomcat webapps) installed on a a separate server or on top of the API Framework server. The IVAS server manages the users and controls the application. In addition, it receives the dynamic view of the IPTouch phone state (OTS), displays the dynamic screens on the IPTouch phone (PRS), receives actions from the IPTouch phone, and establishes the video communications via Polycom RAS200A. IVAS initiates the video sessions through Polycom RAS200A and receives video-related information and notifications from the Polycom RAS200A. • API Framework server The following Alcatel components are used: — FLEXLM (License server) — PRS (Presentation server) — OTS (Open Telephony Server) The API Framework is included in the Omni Touch Unified Communication application if this application is present. — OmniPCX Enterprise Call Server The Call Server manages the IP Touch phones and acts as SIP Gateway and Proxy/Registrar for the solution Polycom components: • Polycom RAS200A (Polycom Conferencing Application Server - PCAS) It is the "doorway" to Polycom video scenarios, including P2P and multipoint. Depending on the scenario being executed, Polycom RAS200A interacts with the other Polycom components. • Polycom PVX VOA (PVX Video Only Alcatel) Polycom's desktop video application running on the user's PC. It is managed by Polycom RAS200A and in this solution, it is associated with the user's IPTouch phone. The PVX VOA P2P and multipoint video call establishment / termination is controlled by Polycom RAS200A. 1-2 Alcatel Instant Video Solution Deployment Guide • Polycom VSX room systems A family of high quality video room system devices that are used for P2P and multipoint video calls. • MGC Video MCU A family of Audio/video MCUs such as MGC-25 and MGC+50/100. In the Alcatel IP Touch Instant Video solution, the MGC unit’s task is to host the multipoint video conferencing. In this solution (and configuration), the MGC unit enables SIP and ISDN connections to the same conference. Therefore the MGC unit can be used to bridge the integrated environment with legacy equipment such as ISDN video endpoints. The Polycom RAS200A interfaces with the MGC unit through the MGC API. It can manage a pool of MGC MCUs, making best use of the available conferencing resources allocating conferences ad-hoc to run on most appropriate MGC. About this Guide This guide describes the steps required to upgrade the installed Alcatel Network with (IPTouch phones) to video conferencing by adding the required Polycom video components. It includes step-by-step instructions for setting up the required Alcatel and Polycom components. This guide is organized according to the required configuration workflow, detailing the steps required to configure the Alcatel components (Chapter 2) and the Polycom components (Chapter 3). In addition, it describes the testing and validation processes to ensure seamless operation of this solution (Chapter 4). The following configuration procedures are described in the Alcatel Instant Video Solution Deployment Guide: Chapter 2-Alcatel Side configuration This chapter describes the steps and procedures required to modify the configuration of the Alcatel components to add video to voice calls. • Call Server - OmniPCX Enterprise configuration. It describes how to create a SIP gateway and manage several IP Touch sets. It includes the following steps: — Global configuration — Trunk group management — SIP Gateway management — SIP External Gateway management 1-3 Chapter 1-Overview — Prefix management — Network routing table management — SIP User declaration — Transfer timer • API Framework configuration. It details the steps required to deploy an API Framework and to manage its services. It includes the following steps: — Running the API Setup program — Services configuration • Call Server configuration • Presentation Server configuration — Restart services • User declaration in the Web Administration • IVAS (Omega) Video Application The goal is to deploy the third party framework using third party installation with alcatelomega.xml deployment file and to manage the Omega application. This installation is performed on a dedicated system or API system whose name is <ThirdPartyHost> — IVAS (Omega) configuration Chapter 3 - Polycom side configuration This chapter describes the steps and procedures required to configure the Polycom RAS200A to the Alcatel environment and manage the communication with the video endpoints as well as the conferencing MCU. In addition, it describes the steps required to adjust the video endpoint configuration to the Alcatel-Polycom integrated video solution. • Video Management Components — Polycom RAS200A installation — Polycom RAS200A configuration — Configuring the Unified Conferencing Bridge (MGC) • Video Endpoint — PVX VOA configuration — VSX Configuration Chapter 4 - Verification and Testing This chapter describes the steps and procedures required to verify that the Alcatel Instant Video Solution is configured correctly so P2P and multipoint video can be carried out. 1-4 2 Alcatel Components Configuration This chapter describes the steps and procedures required to add video using Polycom components to an audio only installed Alcatel network in which the OmniPCX and IP Touch phones are already installed and configured. It assumes prior knowledge of the Alcatel environment and its configuration. Call Server - OmniPCX Enterprise Configuration This section describes how to create a SIP gateway and manage several IP touch sets. Polycom RAS 200A Figure 2-1 Solution Architecture 2-1 Chapter 2-Alcatel Components Configuration Prerequisites To perform the following procedures the following hardware is required: • A rack (3, 6 or 9 positions) • A CS card (call handling server) • A GD card in position 0 (Gateway CPU to have voice compressors) The Call Server software must be version R7.1f5.401.6 or later. The solution is only supported on IP Touch phones 4068, 4038 or 4028. Global Configuration 1 Connect to the call server using Telnet with the login name and password provided by Alcatel. telnet call_server_name. 2-2
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