Alcatel-Lucent Converged Backbone Transformation (CBT)

158 Pages·2011·4.37 MB·English

Alcatel-Lucent
Converged Backbone Transformation (CBT) | Release 2.0
Trouble-Clearing Guide

3MM-02100-ADAA-GAZZZA
ISSUE 1
November 2010
Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property
of their respective owners.
The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained
herein.
Copyright © 2011 Alcatel-Lucent. All Rights Reserved.
Contains proprietary/trade secret information which is the property of Alcatel-Lucent and must not be made available to, or copied or
used by anyone outside Alcatel-Lucent without its written authorization.
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Content
About this document vi
Purpose..........................................................................................................................................vi
Reason for revision.......................................................................................................................vi
Safety information........................................................................................................................vi
Intended audience.........................................................................................................................vi
Assumptions.................................................................................................................................vii
Related information.....................................................................................................................vii
Technical support..........................................................................................................................xi
How to comment...........................................................................................................................xi
1 Solution Specific Conditions 1
2 Basic Diagnostic Procedures 12
Trouble-shooting Overview for L2/L3 services.......................................................................13
LSP Diagnostics...........................................................................................................................14
LSP Ping OAM............................................................................................................................14
LSP Trace OAM..........................................................................................................................15
SDP Diagnostics..........................................................................................................................15
SDP ping......................................................................................................................................16
SDP MTU Path Discovery...........................................................................................................16
Service Ping.................................................................................................................................17
VPRN Service Diagnostics...........................................................................................................18
VPRN ping and VPRN trace........................................................................................................18
Multicast Router Information (mrinfo)........................................................................................18
Multicast Trace (mtrace)..............................................................................................................18
MAC Ping....................................................................................................................................18
MAC trace OAM.........................................................................................................................20
MAC Populate.............................................................................................................................21
MAC purge OAM........................................................................................................................22
CPE Ping......................................................................................................................................22
Multicast FIB Ping.......................................................................................................................22
General Provisioning Guidelines.................................................................................................22
Verify configuration via Router CLI Commands........................................................................23
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Verify configuration via 5620 SAM............................................................................................24
Verify LSP configuration and its status.......................................................................................25
Checking Services........................................................................................................................26
Trouble-shooting Overview for Optical Systems....................................................................28
Verify service via 1354 RM-PhM for 1830 PSS.........................................................................28
Single Sign On, SAM+1350OMS integration in the same Web portal, NE inventory
and Global Alarm Views..............................................................................................................30
Login with SSO mechanism:.......................................................................................................31
Then, having common access to the SAM and 1350OMS Network Management:.....................32
Navigating towards the SAM and having an access to the SR used for CBT 1.1........................33
To open 1350OMS Network Management with NE inventories (SR and PSS):.........................34
Access to the Global Alarm List (alarm folder)...........................................................................35
Opening the Global Alarm List, with alarms coming both from PSS and SRs:..........................36
Verify service via Wavestar CIT for 1625 LX.............................................................................37
3 Advanced Troubleshooting Procedures 48
Additional Info.............................................................................................................................69
Configuration Assurance for L2/L3 Services..............................................................................70
Physical Layer..............................................................................................................................71
LAG Layer...................................................................................................................................72
IP Layer........................................................................................................................................73
IGP Layer.....................................................................................................................................74
OSPF............................................................................................................................................74
IS-IS.............................................................................................................................................76
RSVP Layer.................................................................................................................................77
MPLS Layer.................................................................................................................................78
LDP Layer....................................................................................................................................79
Service Layer...............................................................................................................................80
Optical Layer Analysis.................................................................................................................81
1830 Troubleshooting..................................................................................................................81
Viewing alarms and logs using the web interface........................................................................81
Configuring the alarm severity using the WebUI........................................................................85
Configuring the alarm severity for all entities of the same type..................................................85
Configuring the alarm severity for a specific entity.....................................................................85
Configuring alarm severity using the 1354RM-PhM...................................................................87
Path power trace...........................................................................................................................91
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Determining the far end of a service............................................................................................93
Checking for services on a port....................................................................................................94
4 Alarm Isolation Procedure 96
5 Troubleshooting Commands 100
Glossary 145
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About this document
Purpose

The Alcatel-Lucent Converged Backbone Transformation (CBT)
Trouble-Clearing Guide provides the following information about the
Alcatel-Lucent Backbone Transformation (CBT), Release 2.0:
Trouble clearing information and procedures
Diagnostic tools

Reason for revision

This is the first version of this document.

Safety information

For your safety, please see the product level documentation containing
safety statements. Safety statements are given at points where risks of
damage to personnel, equipment, and operation may exist. Failure to
follow the directions in a safety statement may result in serious
consequences.

Intended audience

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This document is intended for individuals who are responsible for the
installation, acceptance, operations, and maintenance of the Alcatel-
Lucent CBT Solution Release 2.0.

Assumptions

This document assumes that users have an understanding of the following:
• Basic principles of telecommunication transmission
• Common telecommunication and system terminology (a glossary
is provided in this document to assist you)
• Test sets and tools used in the telecommunication industry
• Local operations and functional procedures of your company
• Personal computer (PC) operation, common PC terminology, and
navigational procedures in a windows-style user interface

Related information

The following table lists the documents included in the Alcatel-Lucent
1850 TSS-5 documentation set.

Table 2 Information products related to the Converged Backbone
Transformation Solution

Documentation title Documentation code
Alcatel-Lucent 1678 Metro Core Connect (MCC) R4.5.1 Customer Documentation
CD-ROM “Customer Documentation” 3AG 24399 BFAA
Technical Handbook 3AG 24163 BFAA PCZZA
CT Basic Operator's Handbook 3AG 24164 BFAA PCZZA
Operator's Troubleshouting and Maintenance Handbook 3AG 24197 BFAA PCZZA
ES-64 ZIC Operator Handbook, Version 4.4.3 3AG 24624 BFAA PCZZA
1330AS Rel 6.5 Operator's Handbook 3AL 88876 AAAA PCZZA
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ELB Rel 2.X Operator's Handbook 3AL 88877 AAAA PCZZA
CLI User Guide GMRE 3AG 24193 BFAA PCZZA
Safety Instructions 1678MCC 3AG 24198 AAAA PCZZQ
Alcatel-Lucent 1678 Metro Core Connect (MCC) R4.5.1 Service Documentation
Installation & Start-Up Manual FLC Software 3AG 24169 BFAA PCZZA
Maintenance Handbook 3AG 24323 BFAA PCZZA
Network Configuration Guide GMRE 3AG 24194 BFAA PCZZA
Installation Handbook 3AG 24191 AAAA PCZZA
1678MCC Installation Guide Rel 2.0 3AL 89572 CAAA TQZZA
1678MCC Rack Rel 4.0 Technical Handbook 3AL 81824 AAAATQZZA
System Installation Handbook Optinex Rack 3AL 38270 AAAATQZZA
1670SM Installation Guide Rel.4.3 3AL 89790 CAAA TQZZA
Alcatel-Lucent 1678 Metro Core Connect (MCC) R4.6 Customer Documentation
1678 MCC Safety Guide 3AG 24686 AAAA
1678 MCC Product Information and Planning Guide 3AG 24683 AAAA
1678 MCC User Provisioning Guide 3AG 24684 AAAA
1678 MCC Maintenance and Trouble-Clearing Guide 3AG 24685 AAAA
1678 MCC Installation and System Turn-Up Guide 3AG 24689 AAAA
1678 MCC GMRE Command Line Interface Guide 3AG 24687 AAAA
1678 MCC GMPLS/GMRE Guide 3AG 24688 AAAA
Documentation CD-ROM 1678 MCC (all manuals on a CD-ROM) 3AG 24399 BGAA
Alcatel-Lucent 1678 Metro Core Connect (MCC) R4.6 Service Documentation
Maintenance Handbook 3AG 24323 BGAA PCZZA
Alcatel-Lucent 1830 Photonic Switch (PSS)
Alcatel-Lucent 1830 PHOTONIC SERVICE SWITCH (PSS) Release 8DG60418GAAA
3.0 ENGINEERING AND PLANNING TOOL USER GUIDE
Alcatel-Lucent 1830 PHOTONIC SERVICE SWITCH 32/16 (PSS- 8DG60418CAAA
32/PSS-16) Release 3.0.0 MAINTENANCE AND TROUBLE-
CLEARING USER GUIDE
Alcatel-Lucent 1830 Photonic Service Switch 32/16 (PSS-32/PSS-16) 8DG60418DAAA
Release 3.0 Installation and System Turn-up Guide
Alcatel -Lucent 1830 Photonic Service Switch 32/16 (PSS-32/PSS-16) 8DG60418AAAA
Release 3.0.0 Product Information and Planning Guide
Alcatel-Lucent 1830 Photonic Service Switch 32/16 (PSS-32/PSS-16) 8DG60418 BAAA
Release 3.0.0 User Provisioning Guide
Alcatel-Lucent 1830 Photonic Service Switch (PSS) Release 3.0.0 8DG60418 FAAA
Command Line Interface Guide

Alcatel-Lucent 1830 Photonic Service Switch (PSS) Release 3.0.0 8DG60418HAAA
Safety Guide
Alcatel-Lucent 1830 Photonic Service Switch (PSS) Release 3.0.0 TL1 8DG60418 EAAA
Commands and Messages Guide
Alcatel-Lucent 1830 1354 RM-PhM Photonic Manager Release 8.0 3AL61305 AAAA
EMS Reference Guide
Alcatel-Lucent 1830 Photonic Service Switch 32/16 (PSS-32/PSS-16) 8DG60782AAAA
Release 3.0.1 Software Release Description
Alcatel-Lucent 1626 Light Manager (LM)
Alcatel-Lucent 1626LM Release 6.0A Multi Reach DWDM Platform 3AL 75213 GAAA
System Turn-Up Guide
Alcatel-Lucent 1626LM Optical Network Design Platform (ONDP) 3AL75169MAAA
Release 6.0 Installation Guide
Alcatel-Lucent 1626LM Optical Network Design Platform (ONDP) 3AL75169FAAA
Release 6.0 User Guide
Alcatel-Lucent 1626LM Optical Network Design Platform (ONDP) 3AL75213LAAA
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Release 6.0A Installation Guide
Alcatel-Lucent 1626 Light Manager Release 6.0 SPLM User 3AL 75169 BAAA
Provisioning Guide
Alcatel-Lucent 1626 Light Manager Release 6.0 TL1 Command Guide 3AL 75169 HAAA
Alcatel-Lucent 1626 Light Manager Release 6.0 User Provisioning 3AL-75169-AAAA
Guide
Alcatel-Lucent 1626 Light Manager Release 6.0A User Provisioning 3AL 75213 BAAA
Guide
Alcatel-Lucent 7750 Service Router (SR)
7750 SR OS Interface Configuration Guide 8.0r5 93-0072-07-03
7750 SR OS MPLS Guide 8.0r5 93-0075-07-03
7750 SR OS OAM and Diagnostics Guide 8.0r5 93-0181-04-03
7750 SR OS Quality of Service Guide 8.0r5 93-0077-07-03
7750 SR OS Router Configuration Guide 8.0r5 93-0073-07-03
7750 SR OS Routing Protocols Guide 8.0r5 93-0074-07-03
7750 SR OS Services Guide 8.0R5 93-0076-07-03
7750 SR OS System Management Guide 8.0r5 93-0071-07-03
7750 SR OS Triple Play Guide 8.0r5 93-0098-06-03
OS Multi-Service Integrated Services Adapter Guide 8.0R5 93-0262-01-03
Alcatel-Lucent 7450 Ethernet Service Switch (ESS)
7450 ESS OS Basic System Configuration Guide 7.0 93-0100-06-02
7450 ESS OS System Management Guide 93-0101-06-02
7450 ESS OS Interface Configuration Guide 7.0 93-0102-06-03
7450 ESS OS Router Configuration Guide 7.0 93-0103-06-02
ESS OS Routing Protocols Guide 7.0 93-0104-06-02
7450 ESS OS MPLS Guide 7.0 93-0106-06-03
7450 ESS OS Services Guide 7.0 93-0107-06-03
7450 ESS OS OAM and Diagnostics Guide 7.0 93-0183-03-02
7450 ESS OS Triple Play Guide 7.0 93-0099-06-02
7450 ESS Quality of Service Guide 7.0 93-0105-06-03
ESS OS Integrated Services Adapter Guide 7.0 93-0211-03-02
Alcatel-Lucent 5620 Service Aware Manager (SAM)
Alcatel-Lucent 5620 SAM Release 8.0 R1 Release Description 3HE 06054 AAAA TQZZA 02
Alcatel-Lucent 5620 SAM Release 8.0 R3 Glossary 3HE 06107 AAAA TQZZA 01
Alcatel-Lucent 5620 SAM Release 8.0 R3 Integration Guide 3HE 06072 AAAA TQZZA 01
Alcatel-Lucent 5620 SAM Release 8.0 R3 LTE User Guide 3HE 05618 AAAC TQZZA 01
Alcatel-Lucent 5620 SAM Release 8.0 R3 Maintenance Guide 3HE 05725 AAAC TQZZA 01
Alcatel-Lucent 5620 SAM Release 8.0 R3 OSS Interface Developer 3HE 05722 AAAC TQZZA 01
Guide
Alcatel-Lucent 5620 SAM Release 8.0 R3 Parameter Guide 3HE 05721 AAAC TQZZA 01
Alcatel-Lucent 5620 SAM Release 8.0 R3 Scripts and Templates 3HE 05933 AAAC TQZZA 01
Developer Guide
Alcatel-Lucent 5620 SAM Release 8.0 R3 Statistics Management Guide 3HE 05720 AAAC TQZZA 01
Alcatel-Lucent 5620 SAM Release 8.0 R3 System Architecture Guide 3HE 05724 AAAC TQZZA 01
Alcatel-Lucent 5620 SAM Release 8.0 R3 Troubleshooting Guide 3HE 05723 AAAC TQZZA 01
Alcatel-Lucent 5620 SAM Release 8.0 R3 User Guide 3HE 05719 AAAC TQZZA 01
Alcatel-Lucent 5620 SAM Release 8.0 R3 | Alcatel-Lucent 5650 CPAM 3HE 05718 AAAC TQZZA 01
Release 4.0 R3 Installation and Upgrade Guide
Alcatel-Lucent 1350 Optical Management System (OMS)
Complete Alcatel-Lucent 1350 OMS 9.1.1 release documentation on 8DG41967AAAA.
CD-ROM.
1350 OMS Getting Started Guide 8DG41965AAAA
1350 OMS Administration Guide, Vol 1: Common Tools and Processes 8DG41965KAAA-Vol1
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1350 OMS Administration Guide, Vol 2: Common GUI Functions 8DG41965KAAA-Vol2

1350 OMS Administration Guide, Vol 3: 1350 OMS-EML 8DG41965KAAA- Vol3
1350 OMS Administration Guide, Vol 4: 1350 OMS eOMS 8DG41965KAAA-Vol4
1350 OMS Administration Guide, Vol 5: 1350 OMS PKT 8DG41965KAAA- Vol5
1350 OMS Administration Guide, Vol 6: 1350 OMS SDH 8DG41965KAAA- Vol6
1350 OMS Administration Guide, Vol 7: 1350 OMS SONET 8DG41965KAAA-Vol7
1350 OMS Administration Guide, Vol 8: 1350 OMS WDM 8DG41965KAAA-Vol8
1350 OMS EML User Guide 8DG41965BAAA
1350 OMS PKT User Guide 8DG41965DAAA
1350 OMS SDH User Guide, Vol 1: Basic Management 8DG41965CAAAVol1
1350 OMS SDH User Guide, Vol 2: Enhanced Solutions 8DG41965CAAAVol2
1350 OMS SONET User Guide 8DG41965AAA
1350 OMS WDM User Guide 8DG41965PAAA
1350 OMS Service Assurance Guide 8DG41965FAAA
1350 OMS eOMS Connection Management User Guide 8DG41965QAAA
1350 OMS eOMS Ethernet Management User Guide 8DG41965RAAA
1350 OMS eOMS Service Assurance User Guide 8DG41965TAAA
1350 OMS eOMS Network Element Management User Guide 8DG41965SAAA
1350 OMS CLI Reference 8DG41965JAAA
1350 OMS HA Guide 8DG41965GAAA
1350 OMS OI Guide 8DG41965HAAA
Alcatel-Lucent 1340 Integrated Network Controller (INC)
1340 Integrated Network Controller (INC) WEB GUI Console Guide 190-224-191

1340 Integrated Network Controller (INC) WEB GUI EMS 190-224-192
Supplement
1340 Integrated Network Controller (INC) WEB GUI PM USER 190-224-193
GUIDE

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