Agile User Experience Design A Practitioner's Guide to Making It Work PDF
Preview Agile User Experience Design A Practitioner's Guide to Making It Work
Agile User Experience Design This page intentionally left blank AcquisitionsEditor:MegDunkerley DevelopmentEditor:HeatherScherer ProjectManager:MohanambalNatarajan Copyeditor:GnomiSchriftGouldin MorganKaufmannisanimprintofElsevier 225WymanStreet,Waltham,MA02451,USA Firstedition2013 Copyright(cid:1)2013ElsevierInc.Allrightsreserved Nopartofthispublicationmaybereproduced,storedinaretrievalsystemortransmittedinanyformorbyanymeanselectronic, mechanical,photocopying,recordingorotherwisewithoutthepriorwrittenpermissionofthepublisherPermissionsmaybe soughtdirectlyfromElsevier‘sScience&TechnologyRightsDepartmentinOxford,UK:phone(+44)(0)1865843830;fax (+44)(0)1865853333;email:permissions@elsevier.com.Alternativelyyoucansubmityourrequestonlinebyvisitingthe Elsevierwebsiteathttp://elsevier.com/locate/permissions,andselectingObtainingpermissiontouseElseviermaterial Notices Knowledgeandbestpracticeinthisfieldareconstantlychanging.Asnewresearchandexperiencebroadenourunderstanding, changesinresearchmethodsorprofessionalpractices,maybecomenecessary.Practitionersandresearchersmustalwaysrelyon theirownexperienceandknowledgeinevaluatingandusinganyinformationormethodsdescribedherein.Inusingsuch informationormethodstheyshouldbemindfuloftheirownsafetyandthesafetyofothers,includingpartiesforwhomthey haveaprofessionalresponsibility. Tothefullestextentofthelaw,neitherthePublishernortheauthors,contributors,oreditors,assumeanyliabilityforany injuryand/ordamagetopersonsorpropertyasamatterofproductsliability,negligenceorotherwise,orfromanyuseor operationofanymethods,products,instructions,orideascontainedinthematerialherein. LibraryofCongressCataloging-in-PublicationData Applicationsubmitted BritishLibraryCataloguinginPublicationData AcataloguerecordforthisbookisavailablefromtheBritishLibrary ForinformationonallMorganKaufmannpublications visitourwebsiteatwww.mkp.com PrintedandboundinUSA 1314151617 10987654321 ISBN:9780124159532 To my daughter, my best creation This page intentionally left blank Contents INTRODUCTION..........................................................................................xi Acknowledgment...................................................................................xii ABOUT THE AUTHOR..............................................................................xiii CHAPTER 1 Introduction to Agile............................................................1 Introduction.......................................................................................2 AgileValuesþUX............................................................................4 AgilePrinciplesþUX.......................................................................9 CommonMethods...........................................................................20 CommonTerms...............................................................................28 CaseStudydJeffGothelf,TheLadders.com................................36 Summary..........................................................................................38 CHAPTER 2 AgileMethods þUX ¼AgileUX......................................39 Introduction.....................................................................................39 FittingaUXPegIntoanAgile-ShapedHole...............................42 TheUXWork...................................................................................48 CaseStudydCatherineRobson,Seachange International....................................................................................66 Summary..........................................................................................68 CHAPTER 3 Case Studies........................................................................71 Introduction.....................................................................................72 SuzanneO’Kelly,AppNexus..........................................................72 ThyraRauch,IBM...........................................................................77 ArchieMiller,Snagajob.com..........................................................79 CarolSmith,Perficient....................................................................83 KaylaBlock,PARSpringerMiller..................................................87 Anonymous1,atanEnterpriseSoftwareCompany..................92 ChristinaYork,ITHAKA.................................................................94 Anonymous2,aLargeDesktopSoftwareCompany..................99 vii
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