Advances in Human Error, Reliability, Resilience, and Performance: Proceedings of the AHFE 2019 International Conference on Human Error, Reliability, Resilience, and Performance, July 24-28, 2019, Washington D.C., USA PDF
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Advances in Intelligent Systems and Computing 956 Ronald L. Boring Editor Advances in Human Error, Reliability, Resilience, and Performance Proceedings of the AHFE 2019 International Conference on Human Error, Reliability, Resilience, and Performance, July 24–28, 2019, Washington D.C., USA Advances in Intelligent Systems and Computing Volume 956 Series Editor Janusz Kacprzyk, Systems Research Institute, Polish Academy of Sciences, Warsaw, Poland Advisory Editors Nikhil R. Pal, Indian Statistical Institute, Kolkata, India Rafael Bello Perez, Faculty of Mathematics, Physics and Computing, Universidad Central de Las Villas, Santa Clara, Cuba Emilio S. Corchado, University of Salamanca, Salamanca, Spain Hani Hagras, School of Computer Science & Electronic Engineering, University of Essex, Colchester, UK László T. Kóczy, Department of Automation, Széchenyi István University, Gyor, Hungary Vladik Kreinovich, Department of Computer Science, University of Texas at El Paso, El Paso, TX, USA Chin-Teng Lin, Department of Electrical Engineering, National Chiao Tung University, Hsinchu, Taiwan Jie Lu, Faculty of Engineering and Information Technology, University of Technology Sydney, Sydney, NSW, Australia Patricia Melin, Graduate Program of Computer Science, Tijuana Institute of Technology, Tijuana, Mexico NadiaNedjah,DepartmentofElectronicsEngineering,UniversityofRiodeJaneiro, Rio de Janeiro, Brazil Ngoc Thanh Nguyen, Faculty of Computer Science and Management, Wrocław University of Technology, Wrocław, Poland Jun Wang, Department of Mechanical and Automation Engineering, The Chinese University of Hong Kong, Shatin, Hong Kong Theseries“AdvancesinIntelligentSystemsandComputing”containspublications on theory, applications, and design methods of Intelligent Systems and Intelligent Computing.Virtuallyalldisciplinessuchasengineering,naturalsciences,computer and information science, ICT, economics, business, e-commerce, environment, healthcare,lifesciencearecovered.Thelistoftopicsspansalltheareasofmodern intelligentsystemsandcomputingsuchas:computationalintelligence,softcomput- ingincludingneuralnetworks,fuzzysystems,evolutionarycomputingandthefusion of these paradigms, social intelligence, ambient intelligence, computational neuro- science, artificial life, virtual worlds and society, cognitive science and systems, Perception and Vision, DNA and immune based systems, self-organizing and adaptive systems, e-Learning and teaching, human-centered and human-centric computing, recommender systems, intelligent control, robotics and mechatronics including human-machine teaming, knowledge-based paradigms, learning para- digms,machineethics,intelligentdataanalysis,knowledgemanagement,intelligent agents, intelligent decision making and support, intelligent network security, trust management,interactiveentertainment,Webintelligenceandmultimedia. The publications within “Advances in Intelligent Systems and Computing” are primarily proceedings of important conferences, symposia and congresses. They cover significant recent developments in the field, both of a foundational and applicable character. An important characteristic feature of the series is the short publication time and world-wide distribution. This permits a rapid and broad dissemination of research results. ** Indexing: The books of this series are submitted to ISI Proceedings, EI-Compendex, DBLP, SCOPUS, Google Scholar and Springerlink ** More information about this series at http://www.springer.com/series/11156 Ronald L. Boring Editor Advances in Human Error, Reliability, Resilience, and Performance Proceedings of the AHFE 2019 International Conference on Human Error, Reliability, – Resilience, and Performance, July 24 28, 2019, Washington D.C., USA 123 Editor RonaldL. Boring IdahoNational Laboratory IdahoFalls,ID, USA ISSN 2194-5357 ISSN 2194-5365 (electronic) Advances in Intelligent Systems andComputing ISBN978-3-030-20036-7 ISBN978-3-030-20037-4 (eBook) https://doi.org/10.1007/978-3-030-20037-4 ©SpringerNatureSwitzerlandAG2020 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission orinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfrom therelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained hereinorforanyerrorsoromissionsthatmayhavebeenmade.Thepublisherremainsneutralwithregard tojurisdictionalclaimsinpublishedmapsandinstitutionalaffiliations. ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Advances in Human Factors and Ergonomics 2019 AHFE 2019 Series Editors Tareq Ahram, Florida, USA Waldemar Karwowski, Florida, USA 10th InternationalConferenceonAppliedHuman FactorsandErgonomicsandthe Affiliated Conferences Proceedings of the AHFE 2019 International Conference on Human Error, Reliability, Resilience, and Performance, held on July 24–28, 2019, in Washington D.C., USA AdvancesinAffectiveandPleasurableDesign ShuichiFukuda AdvancesinNeuroergonomics HasanAyaz andCognitiveEngineering AdvancesinDesignforInclusion GiuseppeDiBucchianico AdvancesinErgonomicsinDesign FranciscoRebeloandMarceloM.Soares AdvancesinHumanError,Reliability,Resilience, RonaldL.Boring andPerformance AdvancesinHumanFactorsandErgonomicsin NancyJ.LightnerandJayKalra HealthcareandMedicalDevices AdvancesinHumanFactorsandSimulation DanielN.Cassenti AdvancesinHumanFactorsandSystems IsabelL.Nunes Interaction AdvancesinHumanFactorsinCybersecurity TareqAhramandWaldemarKarwowski AdvancesinHumanFactors,Business JussiIlariKantolaandSalmanNazir ManagementandLeadership AdvancesinHumanFactorsinRobots JessieChen andUnmannedSystems AdvancesinHumanFactorsinTraining, WaldemarKarwowski,TareqAhram Education,andLearningSciences andSalmanNazir AdvancesinHumanFactorsofTransportation NevilleStanton (continued) v vi AdvancesinHumanFactorsandErgonomics2019 (continued) AdvancesinArtificialIntelligence,Software TareqAhram andSystemsEngineering AdvancesinHumanFactorsinArchitecture, JerzyCharytonowiczandChristianne SustainableUrbanPlanningandInfrastructure Falcão AdvancesinPhysicalErgonomicsandHuman RavindraS.GoonetillekeandWaldemar Factors Karwowski AdvancesinInterdisciplinaryPracticeinIndustrial CliffSungsooShin Design AdvancesinSafetyManagementandHuman PedroM.Arezes Factors AdvancesinSocialandOccupationalErgonomics RichardH.M.GoossensandAtsuo Murata AdvancesinManufacturing,Production WaldemarKarwowski,Stefan ManagementandProcessControl TrzcielinskiandBeataMrugalska AdvancesinUsabilityandUserExperience TareqAhramandChristianneFalcão AdvancesinHumanFactorsinWearable TareqAhram TechnologiesandGameDesign AdvancesinHumanFactorsinCommunication AmicG.Ho ofDesign AdvancesinAdditiveManufacturing,Modeling MassimoDiNicolantonio,EmilioRossi Systemsand3DPrototyping andThomasAlexander Preface Welcome to thethird installment of the International Conference on Human Error, Reliability, Resilience, and Performance (HERRP)! The conference was organized within the framework of the International Conference on Applied Human Factors and Ergonomics (AHFE) as an affiliated conference. The1stHERRPInternationalConferencetookplaceattheWestinBonaventure Hotel, Los Angeles, California, USA, from July 17 to 21, 2017. This gathering featuredalargelycuratedlistofsignificantresearchersinthefield,withaparticular emphasis on human reliability analysis. Unlike other risk conferences, which ten- dedtobecenteredlargelyonprobabilisticriskofhardwaresystems,HERRPhada decidedlyhuman factorsangle. The researchpresentedexploredhuman error from a human factors perspective, not solely a risk modeling perspective. When you organize a new conference, you invite as many of your research colleagues as possible to participate. I am pleased that many of these individuals havechosentocontinuetowritepapersforandattendHERRP.Additionally,Iam delightedthatthescopeoftheconferencehasexpandedconsiderably.Forexample, in this installment of HERRP, we see an emerging significant focus on resilience. Theinterplayofresilienceandreliability—indeed,theconnectionsbetweenhuman error,reliability,resilience,andperformanceresearcharecomingtogether.Asthese different angles on a common topic enter into dialogue, it is my hope that these fields will converge and begin to answer research questions together. The purpose of the HERRP conference is to bring together researchers and practitioners in different fields who broadly share the study of human error. TheHERRPconferenceisintended toserveasanumbrellafor humanerror topics by providing an annual forum for otherwise disjoint research efforts. As such, the conference is intended to complement but not replace existing specialized forums on particular facets of human error. The HERRP conference is distinctly interdis- ciplinary, encouraging the submission of papers in focused technical domains that would benefit from interaction with a wide human factors audience. Additionally, theHERRPconferenceaimstoprovideayearly,high-quality,archivalcollectionof papers that may be readily accessed by the current and future research and prac- titioner community. vii viii Preface TheHERRPscientificadvisoryboard invited papersrelatedtoabroad range of topics on human error, including but not limited to: Human performance Human variability Human reliability analysis Human performance shaping factors Root cause analysis Accident investigation Human resilience and resilience engineering High-reliability organizations Safety management Medical error Driver error Pilot error Automation error Defense in depth Errors of commission and omission Human error taxonomies and databases Human performance improvement and training Cognitive modeling of human error Qualitative and quantitative risk assessment Manyofthesetopicsandothersarereflectedintheseproceedings.Contributions encompassed empirical research studies, original reviews, practical case studies, meta-analyses, technical guidelines, best practices, or methods. Papers encom- passed traditional topics of human error such as found in the safety-critical industries like energy, manufacturing, and medicine. We also encouraged innova- tiveexplorationsofhumanerrorsuchassecurity,defense,newhuman–technology interactions, and beneficial uses of human error. The sections of these proceedings are grouped as follows: Section 1 Theoretical Issues in High-Reliability Organizations Section 2 Theoretical Advances in Human Error and Performance Section 3 Human Error Considerations in Design Section 4 Personal Resilience Section 5 Human Reliability Analysis for Safety-Critical Industries Section 6 Tasks and Errors Section 7 Human Resilience in Aviation Systems It has in my view been a very successful third installment of the HERRP conference, and I look forward to watching the evolution of this conference. I am grateful to the organizing committee of the 10th International Conference on Applied Human Factors and Ergonomics and the affiliated conferences for making this embedded conference possible. I also wish to thank the authors for their Preface ix exceptional contributions to the conference, and to scientific advisory board for encouraging strong submissions: Harold Blackman, USA David Gertman, USA Katrina Groth, USA Xuhong He, Sweden Stacey Hendrickson, USA Yochan Kim, Korea Barry Kirwan, France Karin Laumann, Norway Zhizhong Li, China Peng Liu, China Ron McLeod, UK Myriam Merad, France Naj Meshkati, USA Aino Obenius-Mowitz, Sweden Jinkyun Park, Korea Manikam Pillay, Australia Alice Salway, Canada Carol Smidts, USA Oliver Straeter, Germany Claire Taylor, Norway Patricia Trbovich, Canada Matt Weinger, USA Thomas Ulrich, USA April Whaley, USA Jing Xing, USA David Yacht, USA To err is human, and human error is consistently implicated as a significant factor in safety incidents and accidents. Yet, as pervasive and important as human erroris,thestudyofhumanerrorhasbeenfragmentedintomanydifferentfields.In fact, in many of these fields, the term “human error” is considered negative, and terms such as human variability or human failure are preferred. Across differences in terminology and approach, the common link remains an interest in how, why, and when humans make incorrect decisions or commit incorrect actions. Human erroroftenhassignificantconsequences,andavarietyofapproacheshaveemerged toidentify,prevent,ormitigateit.Thesedifferentapproachesfindaunifiedhomein this conference. July 2019 Ronald L. Boring
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