Advances in human error, reliability, resilience, and performance : proceedings of the AHFE 2017 International Conference on Human Error, Reliability, Resilience, and Performance, July 17-21,2017, The Westin Bonaventure Hotel,Los Angeles, California, USA PDF
Preview Advances in human error, reliability, resilience, and performance : proceedings of the AHFE 2017 International Conference on Human Error, Reliability, Resilience, and Performance, July 17-21,2017, The Westin Bonaventure Hotel,Los Angeles, California, USA
Advances in Intelligent Systems and Computing 589 Ronald Laurids Boring E ditor Advances in Human Error, Reliability, Resilience, and Performance Proceedings of the AHFE 2017 International Conference on Human Error, Reliability, Resilience, and Performance, July 17–21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA Advances in Intelligent Systems and Computing Volume 589 Series editor Janusz Kacprzyk, Polish Academy of Sciences, Warsaw, Poland e-mail: [email protected] About this Series Theseries“AdvancesinIntelligentSystemsandComputing”containspublicationsontheory, applications,anddesignmethodsofIntelligentSystemsandIntelligentComputing.Virtually alldisciplinessuchasengineering,naturalsciences,computerandinformationscience,ICT, economics,business,e-commerce,environment,healthcare,lifesciencearecovered.Thelist oftopicsspansalltheareasofmodernintelligentsystemsandcomputing. Thepublicationswithin“AdvancesinIntelligentSystemsandComputing”areprimarily textbooksandproceedingsofimportantconferences, symposiaandcongresses.Theycover significantrecentdevelopmentsinthefield,bothofafoundationalandapplicablecharacter. Animportantcharacteristicfeatureoftheseriesistheshortpublicationtimeandworld-wide distribution. Thispermitsarapid andbroaddissemination ofresearch results. Advisory Board Chairman Nikhil R. Pal,Indian Statistical Institute,Kolkata, India e-mail: [email protected] Members Rafael Bello Perez,UniversidadCentral “Marta Abreu”deLasVillas,Santa Clara, Cuba e-mail: [email protected] Emilio S.Corchado, University of Salamanca, Salamanca, Spain e-mail: [email protected] HaniHagras, University of Essex, Colchester, UK e-mail: [email protected] LászlóT. Kóczy, SzéchenyiIstván University, Győr,Hungary e-mail: [email protected] VladikKreinovich, University of Texasat ElPaso, ElPaso, USA e-mail: [email protected] Chin-Teng Lin, National ChiaoTung University,Hsinchu, Taiwan e-mail: [email protected] Jie Lu,University of Technology,Sydney,Australia e-mail: [email protected] Patricia Melin,Tijuana Institute of Technology,Tijuana, Mexico e-mail: [email protected] Nadia Nedjah,State University of RiodeJaneiro,RiodeJaneiro, Brazil e-mail: [email protected] Ngoc ThanhNguyen, Wroclaw University of Technology,Wroclaw,Poland e-mail: [email protected] Jun Wang, TheChineseUniversity of HongKong,Shatin, HongKong e-mail: [email protected] More information about this series at http://www.springer.com/series/11156 Ronald Laurids Boring Editor Advances in Human Error, Reliability, Resilience, and Performance Proceedings of the AHFE 2017 International Conference on Human Error, Reliability, – Resilience, and Performance, July 17 21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA 123 Editor RonaldLaurids Boring IdahoNational Laboratory IdahoFalls,ID USA ISSN 2194-5357 ISSN 2194-5365 (electronic) Advances in Intelligent Systems andComputing ISBN978-3-319-60644-6 ISBN978-3-319-60645-3 (eBook) DOI 10.1007/978-3-319-60645-3 LibraryofCongressControlNumber:2017943026 ©SpringerInternationalPublishingAG2018 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission orinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfrom therelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authorsortheeditorsgiveawarranty,expressorimplied,withrespecttothematerialcontainedhereinor for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictionalclaimsinpublishedmapsandinstitutionalaffiliations. Printedonacid-freepaper ThisSpringerimprintispublishedbySpringerNature TheregisteredcompanyisSpringerInternationalPublishingAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Advances in Human Factors and Ergonomics 2017 AHFE 2017 Series Editors Tareq Z. Ahram, Florida, USA Waldemar Karwowski, Florida, USA 8th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences Proceedings of the AHFE 2017 International Conference on Human Error, Reliability, Resilience, and Performance, July 17–21, 2017, The Westin BonaventureHotel,LosAngeles,California,USA AdvancesinAffectiveandPleasurableDesign WonJoonChungandCliff(Sungsoo) Shin AdvancesinNeuroergonomicsandCognitive CarrylBaldwin Engineering AdvancesinDesignforInclusion GiuseppeDiBucchianicoandPete Kercher AdvancesinErgonomicsinDesign FranciscoRebeloandMarceloSoares AdvancesinHumanError,Reliability,Resilience, RonaldL.Boring andPerformance AdvancesinHumanFactorsandErgonomicsin VincentG.DuffyandNancyLightner HealthcareandMedicalDevices AdvancesinHumanFactorsinSimulationand DanielN.Cassenti Modeling AdvancesinHumanFactorsandSystem IsabelL.Nunes Interactions AdvancesinHumanFactorsinCybersecurity DeniseNicholson AdvancesinHumanFactors,Business JussiKantola,TiborBarathandSalman ManagementandLeadership Nazir AdvancesinHumanFactorsinRobotsand JessieChen UnmannedSystems AdvancesinHumanFactorsinTraining, TerenceAndre Education,andLearningSciences AdvancesinHumanAspectsofTransportation NevilleA.Stanton (continued) v vi AdvancesinHumanFactorsandErgonomics2017 (continued) AdvancesinHumanFactors,Software,and TareqZ.AhramandWaldemar SystemsEngineering Karwowski AdvancesinHumanFactorsinEnergy:Oil,Gas, PaulFechtelkotterandMichaelLegatt NuclearandElectricPowerIndustries AdvancesinHumanFactors,SustainableUrban JerzyCharytonowicz PlanningandInfrastructure AdvancesintheHumanSideofService LouisE.FreundandWojciechCellary Engineering AdvancesinPhysicalErgonomicsandHuman RavindraGoonetillekeandWaldemar Factors Karwowski AdvancesinHumanFactorsinSports,Injury TareqZ.Ahram PreventionandOutdoorRecreation AdvancesinSafetyManagementandHuman PedroArezes Factors AdvancesinSocial&OccupationalErgonomics RichardGoossens AdvancesinErgonomicsofManufacturing: StefanTrzcielinski ManagingtheEnterpriseoftheFuture AdvancesinUsabilityandUserExperience TareqAhramandChristianneFalcão AdvancesinHumanFactorsinWearable TareqAhramandChristianneFalcão TechnologiesandGameDesign AdvancesinCommunicationofDesign AmicG.Ho AdvancesinCross-CulturalDecisionMaking MarkHoffman Preface Toerrishuman,andhumanerrorisconsistentlyimplicatedasasignificantfactorin safety incidents and accidents. Yet, as pervasive and important as human error is, thestudyofhumanerrorhasbeenfragmentedintomanydifferentfields.Infact,in manyofthesefields,theterm“humanerror”isconsiderednegative,andtermssuch as human variability or human failure are preferred. Across differences in termi- nologyandapproach,thecommonlinkremainsaninterestinhow,why,andwhen humans make incorrect decisions or commit incorrect actions. Human error often hassignificantconsequences,andavarietyofapproacheshaveemergedtoidentify, prevent, or mitigate it. These different approaches will find a unified home in this conference. The 1st International Conference on Human Error, Reliability, Resilience, and Performance(HERRP)tookplaceatTheWestinBonaventureHotel,LosAngeles, California, USA, from July 17 to 21, 2017. The conference was organized within the framework of the International Conference on Applied Human Factors and Ergonomics(AHFE)asanAffiliatedConference.Thepurposeoftheconferenceis tobring together researchers andpractitioners indifferent fields whobroadlyshare the study of human error. The HERRP conference is intended to serve as an umbrella for human error topics by providing an annual forum for otherwise dis- joint research efforts. As such, the conference is intended to complement but not replace existing specialized forums on particular facets of human error. The HERRP conference is distinctly interdisciplinary, encouraging the submission of papers in focused technical domains that would benefit from interaction with a widehumanfactorsaudience.Additionally,theHERRPconferenceaimstoprovide ayearly,high-quality,archivalcollectionofpapersthatmaybereadilyaccessedby the current and future research and practitioner community. TheHERRPscientificadvisoryboard invited papersrelatedtoabroad range of topics on human error, including but not limited to: Human performance Human variability Human reliability analysis vii viii Preface Human performance shaping factors Root cause analysis Accident investigation Human resilience and resilience engineering High reliability organizations Safety management Medical error Driver error Pilot error Automation error Defense in depth Errors of commission and omission Human error taxonomies and databases Human performance improvement and training Cognitive modeling of human error Qualitative and quantitative risk assessment Manyofthesetopicsandothersarereflectedintheseproceedings.Contributions encompassed empirical research studies, original reviews, practical case studies, meta-analyses, technical guidelines, best practices, or methods. Papers encom- passed traditional topics of human error such as found in the safety critical industries like energy, manufacturing, and medicine. We also encouraged innova- tiveexplorationsofhumanerrorsuchassecurity,defense,newhuman–technology interactions, and beneficial uses of human error. The sections of these proceedings are grouped as follows: Part I Human Reliability Analysis Part II Bridging Human Factors and Human Error Part III Human Error and Resilience in Safety-Critical Domains Part IV Evaluating Expert Performance Part V Advanced Analysis Techniques for Human Error Part VI Human Reliability and Human Factors Research It has in my view been a very successful first installment of the HERRP con- ference, and I look forward to watching the evolution of this conference. I am gratefultotheorganizingcommitteeofthe8thInternationalConferenceonApplied Human Factors and Ergonomics and the affiliated conferences for making this embeddedconferencepossible.Ialsowishtothanktheauthorsfortheirexceptional contributions to the conference and to scientific advisory board for encouraging strong submissions: Harold Blackman, USA Y.J. (James) Chang, USA David Gertman, USA Katrina Groth, USA Xuhong He, Sweden Stacey Hendrickson, USA Preface ix Yochan Kim, Korea Barry Kirwan, France Karin Laumann, Norway Zhizhong Li, China Peng Liu, China Ron McLeod, UK Naj Meshkati, USA Aino Obenius-Mowitz, Sweden Jinkyun Park, Korea Manikam Pillay, Australia Alice Salway, Canada Carol Smidts, USA Oliver Straeter, Germany Claire Taylor, Norway Patricia Trbovich, Canada Matt Weinger, USA A. Whaley, USA Itismyhopethattheseproceedingswillproveavaluableandregularadditionto the broad human error literature. July 2017 Ronald Laurids Boring
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