Advances in Intelligent Systems and Computing 500 500th Volume of AISC · 500th Volume of AISC · 500th Volume of AISC · 500th Volume of AISC · 500th Vo Giuseppe Di Bucchianico Pete Kercher Editors Advances in Design for Inclusion Proceedings of the AHFE 2016 International Conference on Design for Inclusion, July 27–31, 2016, Walt Disney World®, Florida, USA Advances in Intelligent Systems and Computing Volume 500 Series editor Janusz Kacprzyk, Polish Academy of Sciences, Warsaw, Poland e-mail: [email protected] About this Series Theseries“AdvancesinIntelligentSystemsandComputing”containspublicationsontheory, applications,anddesignmethodsofIntelligentSystemsandIntelligentComputing.Virtually alldisciplinessuchasengineering,naturalsciences,computerandinformationscience,ICT, economics,business,e-commerce,environment,healthcare,lifesciencearecovered.Thelist oftopicsspansalltheareasofmodernintelligentsystemsandcomputing. Thepublicationswithin“AdvancesinIntelligentSystemsandComputing”areprimarily textbooksandproceedingsofimportantconferences, symposiaandcongresses.Theycover significantrecentdevelopmentsinthefield,bothofafoundationalandapplicablecharacter. Animportantcharacteristicfeatureoftheseriesistheshortpublicationtimeandworld-wide distribution. Thispermitsarapid andbroaddissemination ofresearch results. Advisory Board Chairman Nikhil R. Pal,Indian Statistical Institute,Kolkata, India e-mail: [email protected] Members Rafael Bello,Universidad Central “Marta Abreu”deLasVillas, SantaClara, Cuba e-mail: [email protected] Emilio S.Corchado, University of Salamanca, Salamanca, Spain e-mail: [email protected] HaniHagras, University of Essex, Colchester, UK e-mail: [email protected] LászlóT. Kóczy, SzéchenyiIstván University, Győr,Hungary e-mail: [email protected] VladikKreinovich, University of Texasat ElPaso, ElPaso, USA e-mail: [email protected] Chin-Teng Lin, National ChiaoTung University,Hsinchu, Taiwan e-mail: [email protected] Jie Lu,University of Technology,Sydney,Australia e-mail: [email protected] Patricia Melin,Tijuana Institute of Technology,Tijuana, Mexico e-mail: [email protected] Nadia Nedjah,State University of RiodeJaneiro,RiodeJaneiro, Brazil e-mail: [email protected] Ngoc ThanhNguyen, Wroclaw University of Technology,Wroclaw,Poland e-mail: [email protected] Jun Wang, TheChineseUniversity of HongKong,Shatin, HongKong e-mail: [email protected] More information about this series at http://www.springer.com/series/11156 Giuseppe Di Bucchianico Pete Kercher (cid:129) Editors Advances in Design for Inclusion Proceedings of the AHFE 2016 International Conference on Design for Inclusion, – ® July 27 31, 2016, Walt Disney World , Florida, USA 123 Editors Giuseppe DiBucchianico PeteKercher University of Chieti-Pescara EIDD—Designfor All Europe Chieti,Pescara Oliveto Lario, Lecco Italy Italy ISSN 2194-5357 ISSN 2194-5365 (electronic) Advances in Intelligent Systems andComputing ISBN978-3-319-41961-9 ISBN978-3-319-41962-6 (eBook) DOI 10.1007/978-3-319-41962-6 LibraryofCongressControlNumber:2016943963 ©SpringerInternationalPublishingSwitzerland2016 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission orinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfrom therelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authorsortheeditorsgiveawarranty,expressorimplied,withrespecttothematerialcontainedhereinor foranyerrorsoromissionsthatmayhavebeenmade. Printedonacid-freepaper ThisSpringerimprintispublishedbySpringerNature TheregisteredcompanyisSpringerInternationalPublishingAGSwitzerland Advances in Human Factors and Ergonomics 2016 AHFE 2016 Series Editors Tareq Z. Ahram, Florida, USA Waldemar Karwowski, Florida, USA 7th International Conference on Applied Human Factors and Ergonomics Proceedings of the AHFE 2016 International Conference on Design for Inclusion, July 27–31, 2016, Walt Disney World®, Florida, USA AdvancesinCross-CulturalDecisionMaking SaeSchatzandMarkHoffman AdvancesinAppliedDigitalHumanModeling VincentG.Duffy andSimulation AdvancesinHumanFactorsandErgonomicsin VincentG.DuffyandNancyLightner Healthcare AdvancesinAffectiveandPleasurableDesign WonJoonChungandCliff(Sungsoo)Shin AdvancesinHumanAspectsofTransportation NevilleA.Stanton,StevenLandry,Giuseppe DiBucchianicoandAndreaVallicelli AdvancesinErgonomicsInDesign FranciscoRebeloandMarceloSoares AdvancesinErgonomicsModeling,Usability& MarceloSoares,ChristianneFalcãoand SpecialPopulations TareqZ.Ahram AdvancesinSocial&OccupationalErgonomics RichardGoossens AdvancesinNeuroergonomicsandCognitive KellyS.HaleandKayM.Stanney Engineering AdvancesinPhysicalErgonomicsandHuman RavindraGoonetillekeandWaldemar Factors Karwowski AdvancesinTheErgonomicsinManufacturing: ChristopherSchlickandStefanTrzcielinski ManagingtheEnterpriseoftheFuture AdvancesinSafetyManagementandHuman PedroArezes Factors AdvancesinHumanFactors,Software,and BenAmaba SystemsEngineering AdvancesinHumanFactorsandSustainable JerzyCharytonowicz Infrastructure AdvancesinTheHumanSideofService TareqZ.AhramandWaldemarKarwowski Engineering (continued) v vi AdvancesinHumanFactorsandErgonomics2016 (continued) AdvancesinHumanFactorsinEnergy:Oil, SacitCetiner,PaulFechtelkotterand Gas,NuclearandElectricPowerIndustries MichaelLegatt AdvancesinHumanFactorsinSportsand PaulSalmonandAnne-ClaireMacquet OutdoorRecreation AdvancesinHumanFactorsandSystem IsabelL.Nunes Interactions AdvancesinHumanFactors,Business JussiKantola,TiborBarath,SalmanNazir Management,TrainingandEducation andTerenceAndre AdvancesinHumanFactorsinRobotsand PamelaSavage-KnepshieldandJessieChen UnmannedSystems AdvancesinDesignforInclusion GiuseppeDiBucchianicoandPeteKercher AdvancesinHumanFactorsinCybersecurity DeniseNicholson,JanaeLockett-Reynolds andKatherineMuse Preface This book has two underlying messages, the emerging importance of the social issueofinclusionandhumandiversityincontemporarysociety,andtheincreasing awarenessthatthereisnosuchthingasa‘standardhumanbeing’.Thefirstquestion isconsideredtohaveaprimarilypoliticalrepercussions.USPresidentObamaspent his mandate championing inequality and social disparity as a necessary milestone towards economic revival, among other things, while a vital role in the strategies adopted by the European Union’s Horizon 2020 framework program is played by the ones that focus on strengthening equality, participation and accessibility for all to goods, services and what Dahrendorf called “life chances”. What this means is that the issue of social inclusion of diversity and for equality is firmly on political agendas all over the world, not least because of increasing awareness that new visions, new strategies, new tools and new approaches are needed, if we are to tackle the challenges arising from recent phenomena of economic and cultural globalisation,demographicchange;economicmigration frompoorercountriesand anageingpopulationinwealthiercountries,aphenomenathataredestinedtoupset the entire planet’s micro and macro-economic and social structures in years to come. The second issue tackled in this book is more technical in nature, since the paradigm change from ‘designing for standards’ to the enlightened awareness that there are no such concepts to fit the standard human being, this has immediate, directrepercussionsonthespecialiseddimensionofdesigning.Therealisationisat last taking hold not only that those individuals are physically, psychologically and culturally‘diverse’,buttheyalsohavewidelydiversifiedskills,abilities,aspirations and desires that make each one of us unique and not at all replicable. Since the diversityofindividualsistherule,nottheexception,itmakessensetoconsideritas aresource,notasalimitingfactororarestrictionondesign,whileequalitybetween individuals, communities and peoples should be treated as fundamental strategic inputs to the sustainable development of contemporary society, where everybody should have the same opportunities to experience places, products and services. Numerous design approaches have been adopted to facilitate social and cultural vii viii Preface inclusion in recent decades: Design for Disability, Universal Design, Inclusive Design, and Design for All. All of these philosophies, approaches, and method- ologiesaimtobuildvalueonallaspectsofhumandiversity,frompsycho-physical toculturalissues,andtoofferequalopportunitytoeveryoneinordertoexperience places, products, services, and systems. With this in mind, this book sets out to forgeaclimateconducivetodiscussionandcomparisonbetweentheseapproaches, without any prejudice in favour or against any one of them, but attempting to identify the elements they hold in common and to build each one’s heritage of originality,becauseweareconvincedthatthetrueresourceofdesignforInclusion may well be found in this very diversity of opinions. Inparticular,thisbookdescribesthestateoftheartofrecentresearchconducted inavarietyoffieldsthatsharethefocusondesignforInclusionandwaspresented in thefirst international conference ondesign for Inclusion (AHFE 2016, Orlando, FL). On this occasion, the numerous research papers presented were collected together into twelve different thematic areas, corresponding to different sections of this book: – Design for disability and social inclusion; – Design for inclusion and product development; – Designing for inclusion in the public sector and cultural heritage; – Designing for inclusion: methodologies and future trends; – Inclusive design is good design: future strategies and challenges of inclusive design; – Multisensory designing; – Inclusive and universal design in clothing, footwear and accessories; – Designing for inclusion in learning experiences; – Designing for inclusion of an ageing population; – Designing for inclusion in the information society; – Global perspectives on people-centred design; – Design for inclusion in the living environment. Lastly, two additional groups of research papers report on experience from specific countries. These are: – Dissing the dis: the Swedish concept; – Design for inclusion: the Japanese perspective. Preface ix Eachsection containsresearchpaperthathasbeenreviewedbymembersofthe International Editorial Board. Our sincere thanks and appreciation to the board members as listed below: A. Accolla, Italy M. Carvalho, Portugal H. Chunpir, Germany R. Gheerawo, UK J. Herssens, Belgium K. Kawahara, Japan T. Liu, USA F. Nickpour, UK J. Gilbert, USA L. Sciarini, USA Pescara, Italy Giuseppe Di Bucchianico Lecco, Italy Pete Kercher July 2016