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Acceptance and Mindfulness at Work: Applying Acceptance and Commitment Therapy and Relational Frame Theory to Organizational Behavior Management PDF

186 Pages·2006·1.73 MB·English
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Business, Management, and Administration Learn how behavior anaLysis can Lead to additionaL positive changes in the workpLace Despite more than 40 years of empirical and conceptual research, the contribution of behavior analysis to the world of business remains limited and organizational behavior management gets less attention than it deserves both from the academic and professional communities. Acceptance and Mindfulness at Work presents a behavioral analysis of human language that's ready to use, with applied extensions proven to have a significant impact in organizational settings, that may help change that picture. The leading experts in the field examine how these ongoing developments can help broaden the exploration of the psychological issues relevant to organizational behavioral management in the workplace. Acceptance and Mindfulness at Work presents conceptual and empirical articles, and reviews of working examples of Relational Frame Theory (RFT) and Acceptance and Commitment Therapy (ACT) applied to organizational behavior management. The book examines goal setting, feedback, task descriptions, and workers’ ability to learn as examples of how to affect positive change in organizations through increased productivity and improved quality of life in the workplace. The possibilities presented by RFT and ACT can lead to advancements in employee safety and training, stress and health management, employee evaluation, managing absenteeism, tardiness, and turnover, and self-management. ISBN-13: 978-0-7890-3479-3 www.routledgementalhealth.com Acceptance and Mindfulness at Work: Applying Acceptance and Commitment Therapy and Relational Frame Theory to Organizational Behavior Management Acceptance and Mindfulness at Work: Applying Acceptance and CommitmentTherapyandRelationalFrameTheorytoOrganizational Behavior Management has been co-published simultaneously as Journal of Organizational Behavior Management, Volume 26, Numbers1/22006. 212x152 PB Page Intentionally Left Blank Acceptance and Mindfulness at Work: Applying Acceptance and Commitment Therapy and Relational Frame Theory to Organizational Behavior Management Steven C. Hayes Frank W. Bond Dermot Barnes-Holmes John Austin Editors Acceptance and Mindfulness at Work: Applying Acceptance and CommitmentTherapyandRelationalFrameTheorytoOrganizational Behavior Management has been co-published simultaneously as Journal of Organizational Behavior Management, Volume 26, Numbers 1/2 2006. First published by The Haworth Press, Inc. 10 Alice Street Binghamton, N Y 13904-1580 This edition published 2012 by Routledge Routledge Routledge Taylor & Francis Group Taylor & Francis Group 711 Third Avenue 2 Park Square, Milton Park New York, NY 10017 Abingdon, Oxon OX14 4RN Acceptance and Mindfulness at Work: Applying Acceptance and CommitmentTherapyandRelationalFrameTheorytoOrganizational Behavior Management has been co-published simultaneously as Journal of Organizational Behavior Management, Volume 26, Numbers 1/2 2006. ©2006byTheHaworthPress,Inc.Allrightsreserved.Nopartofthisworkmaybereproducedoruti- lizedinanyformorbyanymeans,electronicormechanical,includingphotocopying,microfilmandre- cording,orbyanyinformationstorageandretrievalsystem,withoutpermissioninwritingfromthe publisher. Thedevelopment,preparation,andpublicationofthisworkhasbeenundertakenwithgreatcare.How- ever, the publisher,employees,editors, and agents of The Haworth Press and all imprints of The HaworthPress,Inc.,includingTheHaworthMedicalPress®andPharmaceuticalProductsPress®,are notresponsibleforanyerrorscontainedhereinorforconsequencesthatmayensuefromuseofmateri- alsorinformationcontainedinthiswork.Withregardtocasestudies,identitiesandcircumstancesof individualsdiscussedhereinhavebeenchangedtoprotectconfidentiality.Anyresemblancetoactual persons, living or dead, is entirely coincidental. TheHaworthPressiscommittedtothedisseminationofideasandinformationaccordingtothehighest standardsofintellectualfreedomandthefreeexchangeofideas.Statementsmadeandopinionsex- pressedinthispublicationdonotnecessarilyreflecttheviewsofthePublisher,Directors,management, or staff of The Haworth Press, Inc., or an endorsement by them. Library of Congress Cataloging-in-Publication Data Acceptanceandmindfulnessatwork:applyingacceptanceandcommitmenttherapyandrelational frame theory to organizational behavior management / Steven C. Hayes . . . [et al.], editors. p. cm. Co-publishedsimultaneouslyasJournaloforganizationalbehaviormanagement,volume26, numbers 1/2, 2006. Includes bibliographical references and index. ISBN-13: 978-0-7890-3478-6 (hard cover : alk. paper) ISBN-10: 0-7890-3478-6 (hard cover : alk. paper) ISBN-13: 978-0-7890-3479-3 (soft cover : alk. paper) ISBN-10: 0-7890-3479-4 (soft cover : alk. paper) 1. Organizationalbehavior–Management.2. Acceptanceandcommitmenttherapy. I.Hayes, Steven C. II. Journal of organizational behavior management. HD58.7.A266 2006 302.3'5–dc22 2006024797 Acceptance and Mindfulness at Work: Applying Acceptance and Commitment Therapy and Relational Frame Theory to Organizational Behavior Management CONTENTS Expanding the Scope of Organizational Behavior Management: Relational Frame Theory and the Experimental Analysis of Complex Human Behavior 1 Steven C. Hayes Kara Bunting ScottHerbst Frank W. Bond DermotBarnes-Holmes Psychological Flexibility, ACT, and Organizational Behavior 25 Frank W. Bond Steven C. Hayes DermotBarnes-Holmes RelationalFrameTheoryandIndustrial/OrganizationalPsychology 55 Ian Stewart DermotBarnes-Holmes Yvonne Barnes-Holmes Frank W. Bond Steven C. Hayes When Knowing You Are Doing Well Hinders Performance: Exploring the Interaction Between Rules and Feedback 91 Joseph R. Haas Steven C. Hayes The Ability of Psychological Flexibility and Job Control to Predict Learning, Job Performance, and Mental Health 113 Frank W. Bond Paul E.Flaxman Goal Statements and Goal-Directed Behavior: A Relational Frame Account of Goal Setting in Organizations 131 DenisO’Hora KristenA.Maglieri Index 171 ABOUT THE EDITORS StevenC.HayesisNevadaFoundationProfessorattheDepartmentof Psychology at the University of Nevada. An author of twenty-eight booksand370scientificarticles,hiscareerhasfocusedonananalysis of the nature of human language and cognition and the application of thistotheunderstandingandalleviationofhumansuffering.In1992he waslistedbytheInstituteforScientificInformationasthe30th“highest impact” psychologistintheworldduring1986-1990basedonthecita- tionimpactofhiswritingsduringthatperiod.Dr.HayeshasbeenPresi- dentofDivision25oftheAmericanPsychologicalAssociation,ofthe AmericanAssociationoftheAppliedandPreventivePsychologyandof theAssociationforAdvancementofBehaviorTherapy.Hewasthefirst Secretary-Treasurer of the American Psychological Society, which he helped form. He has received the Don F. Hake Award for Exemplary Contributions to Basic Behavioral Research and Its Applications from Division 25 of the American Psychological Association and was ap- pointedbyUSHealthandHumanServicesSecretaryDonnaShalalato a 5-year term on the NationalAdvisory Council on Drug Abuse in the National Institutes of Health. Frank W. Bond is Professor of Work Psychology at Goldsmiths Col- lege, University of London, and he trained both as a clinicaland work psychologist.Hisresearchexaminestheorganisationalandpsychologi- calfactorsthatdetermineproductivityandemployeementalhealth.He alsodevelopsandteststheory-driveninterventions(mostlybasedupon AcceptanceandCommitmentTherapy)forimprovingtheseoutcomes. Professor Bond is Associate Editor of Work & Stress, and he is on the ExecutiveCommitteeoftheEuropeanAcademyofOccupationalHealth Psychology. Dermot Barnes-Holmes is foundation Professor and Head of the De- partment of Psychology at the National University of Ireland, May- nooth. He studied under Professor Julian Leslie at the University of UlsterbeforetakingupateachingpositionatUniversityCollege,Cork, where he founded the Behaviour Analysis and Cognitive Science re- search unit. After nine years at Cork he was appointed to his current post. Dr. Barnes-Holmes has published over 180 scientific articles, bookchapters,andbooks,andhewasrecentlyrankedasthemostpro- lificauthorintheworldintheExperimentalAnalysisofHumanBehav- ior during the period 1980 to 1999 (Dymond, 2002). John Austin is currently Associate Professor in Psychology in the In- dustrial-Organizational Psychology and Applied Behavior Analysis programsatWesternMichiganUniversity.Dr.AustinreceivedhisBA fromtheUniversityofNotreDame,andhisMSandPhDfromFlorida State University with a strong record in organizational consultation, teaching and research before joining the faculty in the Department of Psychology at Western Michigan University in 1996. He is currently Co-EditoroftheJournalofOrganizationalBehaviorManagement,and on the board of editors for three other comparable journals, including theJournalofAppliedBehaviorAnalysis.Intheareaofimprovinghu- manperformancehehaspublishedmorethan60articlesandchapters, delivered more than 120 presentations at regional, national, and inter- nationalconferences,andhaspublishedtwobooks,OrganizationalChange, andHandbookofAppliedBehavioralAnalysis(availablethroughCon- textPress).Hehasconsultedwithorganizationstoimprovesafetyand productivity in the public and private sectors including government, construction, health care, glass and plastics manufacturing, chemical, utilities,retail,foodservice,highereducation,andotherindustries.He currently teaches organizational and behavioral psychology, perfor- mancemanagement,behavioralsafety,andconsultationatthegraduate andundergraduatelevel,andtrainsgraduatestudentsinorganizational consultation. Expanding the Scope of Organizational Behavior Management: Relational Frame Theory and the Experimental Analysis of Complex Human Behavior Steven C. Hayes Kara Bunting Scott Herbst Frank W. Bond Dermot Barnes-Holmes SUMMARY.Behavioranalysisingeneralandappliedbehavioranaly- sis in particular requires a well developed, empirically supported, and useful approach to human language and cognition in order to fulfill its mission of providing a relatively adequate comprehensive account of complex human behavior. This article introduces a series of articles in whichthepossibilitiespresentedbyRelationalFrameTheory(RFT)are StevenC.Hayes,KaraBunting,andScottHerbstareaffiliatedwiththeUniversity of Nevada, Reno. Frank W. Bond is affiliated with Goldsmiths College, University of London. DermotBarnes-HolmesisaffiliatedwiththeNationalUniversityofIreland,May- nooth. [Haworthco-indexingentrynote]:“ExpandingtheScopeofOrganizationalBehaviorManagement:Re- lationalFrameTheoryandtheExperimentalAnalysisofComplexHumanBehavior.”Hayes,StevenC.etal. Co-publishedsimultaneouslyinJournalofOrganizationalBehaviorManagement(TheHaworthPress,Inc.) Vol.26,No.1/2,2006,pp.1-23;and:AcceptanceandMindfulnessatWork:ApplyingAcceptanceandCommit- mentTherapyandRelationalFrameTheorytoOrganizationalBehaviorManagement(ed:StevenC.Hayes, FrankW.Bond,DermotBarnes-Holmes,andJohnAustin)TheHaworthPress,Inc.,2006,pp.1-23.Singleor multiple copies of this article are available for a fee from The Haworth Document Delivery Service [1-800-HAWORTH,9:00a.m.-5:00p.m.(EST).E-mailaddress:[email protected]]. Available online at http://jobm.haworthpress.com © 2006 by The Haworth Press, Inc. All rights reserved. doi:10.1300/J075v26n01_01 1

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