ABC of ICT - An Introduction to the Attitude, Behavior and Culture of ICT PDF
299 Pages·2008·3.523 MB·English
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This introduction, the sister publication to the ABC Card Deck, is a new approach to dry and formal training and change programs. Making strong and sound points with a dash of humor, it was designed and drawn by Paul Wilkinson and Jan Schilt. It covers the soft skills, which are ultimately pivotal to any ICT operation.
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