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A survey of contemporary techniques pertinent to the selection and testing of motor vehicle operators PDF

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A SURVEY. OF CONTEMPORARY TECHNIQUES PERTINENT TO THE SELECTION AND TESTING OF MOTOR VEHICLE OPERATORS A Thesis Presented to the Faculty of the College of Commerce and Business Administration The University of Southern California In Partial Fulfillment of the Requirements for the Degree Master of Business Administration by Major Frank G* Di Meo United States Army August 1950 UMI Number: EP43292 All rights reserved \ INFORMATION TO ALL USERS The quality of this reproduction is dependent upon the quality of the copy submitted. In the unlikely event that the author did not send a complete manuscript and there are missing pages, these will be noted. Also, if material had to be removed, a note will indicate the deletion. Dissertation Publishing UMI EP43292 Published by ProQuest LLC (2014). Copyright in the Dissertation held by the Author. Microform Edition © ProQuest LLC. All rights reserved. This work is protected against unauthorized copying under Title 17, United States Code ProQuest LLC. 789 East Eisenhower Parkway P.O. Box 1346 Ann Arbor, Ml 48106-1346 Co-rr\ ,s t D s -ZX_ This thesis, written by $a4 or~. ErAnk-£*~Hi-,.M&Q............ under the guidance of hiLS„. Faculty Committee, and approved by all its members, has been presented to and accepted by the Council on Graduate Study and Research in partial fulfill­ ment of the requirements for the degree of MSTSR.OF„BUSJNMS..MMffiISXM.TXQN Date. Facultff\Committee 'hairman TABLE OF CONTENTS CHAPTER PAGE I. THE PROBLEM AND DEFINITIONS OF TERMS USED...........1 The problem • • • • • • • • • • • • • • • • • . . 2 Statement of the problem. • • . • • • • • • • • 2 Limitation of the study • • • • • • • • • • • • 2 Importance of the study • • • • • • ......... 2 Definitions of terms used • • • • • • • . • • • • 5 Organization of remainder of the thesis • • • . • • 7 II. HISTORICAL REVIEW . . . . . . . . . . . . . . . . . 8 Characteristics of earlier studies. . . . . . . 15 Assumptions made in early studies * • • • • • • 15 Recent developments • , • . . . • . • • • . . . 1 7 III. PROCEDURE IN THE SELECTION OF DRIVERS . . . . . . . 19 Preliminary selection phases. • • . . . • • • . . 1 9 Job analysis. • • • . • • • • • * • • . • • . . 1 9 Accident record . . . . . . . . . . . 21 Application form. • • • • • • • . • • • • . • • 2 2 Reference and telephone check . • 2b How to obtain results by telephone. . . . . . . 26 Subject matter covered in the telephone check • 26 The planned interview • • • . • • • • • • • • . 2 7 Purpose of the planned interview. . . . . . . . 28 Conducting the planned interview. . . . . . . . 29 Effectiveness of the planned interview. . . . . 29 iii iv CHAPTER PAGE Physical examination • . . • ........... * . • 32 Testing phases ............. • • • • • • • • . . 33 Attitude measurement . . • « . • • . • • • • . 3b Knowledge test of traffic and driving.......... 36 Reliability of the test. ............. 37 Road test. . « • • • . . . . » . « • . • • • * 38 Requirements of a good road test ......... 38 Types of road tests.......... • « • • • • • • 39 Limitations of road tests. ......... bO IV. PSYCHOPHYSICAL TESTS . . . . . . . . . . . . . . . b2 Physical characteristics measured and nature of the tests. b2 Visual acuity or clearness of vision . . . . . **3 Field of vision. .......... b5 Night vision • • • • • • • • • • . • • . . . . b6 Color vision • • • • • • • • • • • • • • • • • **8 Depth perception . . . ........ . . . . . . . 50 Eye dominance. .............. 50 Hearing. . . . . . . . ........ • • • • • • • 51 Steadiness . . • • • • . • • • .......... •• 52 Strength • • • • • • • 52 Reaction time. . • . . . • • • • • • • • • • • 53 Application of psychophysical tests. • • • • * • 55 Factors influencing psychophysical testing . . . 58 V CHAPTER PAGE V. PSYCHOLOGICAL TESTS . ......... . . . . ........ 60 General background. 60 Ruch-Wilson safe driver selection system. . . . 63 Important characteristics measured by the tests • 6b Development of the tests. 65 Los Angeles police department • • • • • . . 66 Carnation Company . . . . .. .. • • • • . 67 The tests and the cost of accidents • • • • 71 Second police department study. • • • • • • 73 The relation of test scores to other factors of safety. • • • • • • • . • • • •• 75 Conclusions • • • • . . . . • • • • • • • • • • 78 VI. AN EVALUATION OF DRIVER TEST SCORES IN RELATION TO ACCIDENTS SUSTAINED. . . . . . . . . . . . . 80 Test results of 3>663 Connecticut drivers . . * 81 Nature of the tests • • • • • • • • • • • . . 82 Correlation between the tests and the acci­ dent rate • • • • • • • • • • • • • • • • • 82 Comments on the tests . . . * . . * • • • * • 83 American Automobile Association tests adminis­ tered to 7,000 drivers in the east. • • • • • 85 Nature of the tests used. . . . • • • • • • • 85 Relationship of tests scores to accident records ♦ 88 vi CHAPTER PAGE Tests administered by Los Angeles Motor Goaeh Lines . ......... • 90 Nature of the tests used* • » • • • • • • • • 90 Results of the tests* * • • • « * • • • • • • 91 ¥11. SUMMARY AND CONCLUSIONS . * . 93 Summary • • • • « • • • • • • • • * * 93 Conclusions • • • • * • • • • • 101 BIBLIOGRAPHY ......................... 109 APPENDICES ......................... 113 APPENDIX A. The White Motor Company Driver Forms. . • 115 APPENDIX B. Ruch-Wilson Safe Driver Selection System. 118 APPENDIX C. Correlation of Individual Tests with Accident Rate on the Basis of Tests Given to 3>663 Connecticut Drivers. • • • 120 APPENDIX D. Results of Tests Administered by the American Automobile Association to 7,000 Drivers in the East • • • * • • . . • • • 127 APPENDIX £. Results of Tests Administered by Los Angeles Motor Coach Lines . . • • • • 136 LIST OF TABLES TABLE PAGE I. Comparison of Personal Bata Scores with Length of Service— Total— 1,016 Drivers . . . . . . . 25 II* Results— Carnation Company Fresh Milk and Ice Cream Driver Los Angeles Plant . . . . . . 68 III. Results— Carnation Company Fresh Milk and Ice Cream Division Drivers— Oakland, California, and Houston, Texas • • • • • • • * « • • • • • 70 IV* Results— All Carnation (Fresh Milk Division) Drivers Tested, All Plants, All Ages, All Types of Vehicles. • 72 V. Test Results— Test Scores of Drivers in Carnation Company Having Serious Accidents (Cost per Accident over $100). • • • • • • • • • • • • * 72 VI. Results— Traffic Enforcement Detail, Los Angeles Police Department. • • * . • • • . • • • • • • 7^ VII. Results— Carnation Company (Fresh Milk and Ice Cream Division) Drivers under 35 Years, All Plants, All Types of Vehicles. . . . . . . 77 VIII* Per cent of Drivers of Various Age Groups Having Accidents Since January 19*+7 (Carnation Company) . . • . . • . . • . . . . . . . . . . 77 IX. Correlation of Individual Tests with Accident Rate of 3,663 Connecticut Drivers. • • • • « • 120 vii viii TABLE PAGE X. Results of Color Vision Test • • • * • • * • • • 12? XI* Results of Distance Judgment Test* • • • « • • * 127 XII* Results of Drivometer Contacts Test* • • • • • • 128 XIII* Results of Field of Vision Test* • • • * • • • * 129 XIV* Results of Glare Recovery Test • * • • • • • • • 130 XV* Results of Glare Resistance Test * • • • • • • • 131 XVI* Results of Reaction Time Test*............... 132 XVII* Results of Strength Test ......... 133 XVIII. Results of Visual Acuity Test. * • • * • • • • • 13^ LIST OF FIGURES FIGURE PAGE 1.A merican Transit Association Motor Ability Test • • 56 2. Accident Classification of Operators Taking Stability Test............................. 136 3. Accident Classification of Operators Taking Depth Perception Test 137 Accident Classification of Operators Taking Reaction Time Test........... 133 5* Accident Classification of Operators Taking Field of Vision Test (Left Eye) • • • • . • • • • • • • 139 6. Accident Classification of Operators Taking Field of Vision Test (RightE ye) .......... 1*K) ix

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