A Guide to the Human Resource Body of Knowledge (HRBoK)

624 Pages·2017·43.92 MB·english

by  Sandra M. Reed

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A GUIDE TO THE
HUMAN RESOURCE
BODY OF KNOWLEDGETM
(HRBoKTM)
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A G U I D E T O T H E
HUMAN RESOURCE
BODY KNOWLEDGETM
OF
(HRBoKTM)
SANDRA M. REED,
SPHR
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LibraryofCongressCataloging-in-PublicationData
Names:Reed,SandraM.,author.
Title:Aguidetothehumanresourcebodyofknowledge/SandraReed.
Description:Hoboken,NewJersey:JohnWiley&Sons,Inc.,[2017]|Includes
bibliographicalreferences.|
Identifiers:LCCN2017007870(print)|LCCN2017013310(ebook)|ISBN
9781119374893(pdf)|ISBN9781119374916(ePub)|ISBN9781119374886
(cloth)|ISBN9781119374930(oBook)
Subjects: LCSH:Personnelmanagement.
Classification:LCCHF5549(ebook)|LCCHF5549.R4472017(print)|DDC
658.3–dc23
LCrecordavailableathttps://lccn.loc.gov/2017007870
PrintedintheUnitedStatesofAmerica
10 9 8 7 6 5 4 3 2 1
WEBFFIRS 04/03/2017 18:59:21 Pagev
As always, I must dedicate this work to C3, who continue
to be the inspiration for every single decision I make.
To Christopher, thank you for believing in me and
celebrating the big moments in my life, even when I
fl
stubbornly cling to my wall ower status. To my Rowdy
friends, thank you for force-feeding me balance (and
alternative housing in rainstorms) when I need it the most.
Each of you has given me a particular type of love, support,
and encouragement, allowing me to live a life of passion.
My wish for each of you is an abundance of the same.
WEBFFIRS 04/03/2017 18:59:21 Pagevi
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Contents
Acknowledgments xi
AcknowledgmentsfromtheFirstEdition xiii
AbouttheAuthor xv
Foreword HRRisingtotheOpportunity xvii
DaveUlrich
HRCareerMosaic xviii
HRCertificationandCompetencies xix
Conclusion xxiii
Notes xxiii
Chapter1 TheHumanResourceBodyofKnowledge:HRBoKTM 1
TheBuildingBlocks 1
TheHRProfession 4
TheAgeofOrganizationalBehavior 10
StructuringHumanResourceDepartments 11
TheDevelopmentofHRCompetencies 17
HRBoKTM 31
Notes 32
Chapter2 BusinessManagementandStrategy 33
Introduction 33
GeneralBusinessPrinciples 35
HRasaStrategicPartner 51
OrganizationalDevelopment(OD) 80
TheRoleofHR 98
SuggestedStudyorOrganizationalAuditActivities 106
References 106
vii
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viii Contents
Chapter3 WorkforcePlanningandEmployment 109
Introduction 111
WorkforcePlanning:ACascadingStrategy 111
Recruiting:CharacteristicsofPeople 124
TheSeparationProcess 156
Metrics 157
SuccessionPlanning 160
GlobalWorkforcePlanning 161
SuggestedStudyorOrganizationalAuditActivities 169
Notes 170
References 170
Chapter4 HumanResourceDevelopment 171
Introduction 174
EmployeeTraining 175
TheoriesofMotivation 184
InstructionalDesign 191
TalentManagement 204
EmployeeDevelopment 216
Metrics 229
SuggestedStudyorOrganizationalAuditActivities 234
CaseStudy—MeasuringReturnonInvestmentinHR:
AGlobalInitiativeforHRStrategy,byJackPhillips
andPattiPhillips 235
References 243
Chapter5 CompensationandBenefits 245
CaseStudy—OrganizationalJustice:TheCasefor
OrganizationalJustice,byKatrinaP.Merlini 245
Introduction 250
StrategicCompensation 251
DesigningPaySystems 260
EmployeeBenefitPrograms 269
CompensationandBenefitsOutsourcing 275
ExpatriateCompensation 275
ExecutiveCompensation 279
Metrics 285
SuggestedStudyorOrganizationalAuditActivities 285
Chapter6 EmployeeandLaborRelations 287
Introduction 288
ManagingtheEmployee-EmployerRelationship 289
EmployeeCommunicationandFeedback 296
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Contents ix
DisciplineandTerminations 300
ManagingtheUnionRelationship 306
SuggestedStudyorOrganizationalAuditActivities 317
Note 317
Chapter7 RiskManagement 319
Introduction 321
AFocusonCompliance 322
RiskAssessments 323
InjuryandIllnessPreventionPrograms 331
ReturntoWorkPrograms 335
AFocusonPrevention 336
EmployeeCommunicationandSafetyTraining 347
RiskManagementTechniques 347
Metrics 348
SuggestedStudyorOrganizationalAuditActivities 348
AppendixA AlphabeticalListingofLegalIssues 351
AffirmativeActionPlans(AAPs) 351
AgeDiscriminationinEmploymentActof1967(ADEA) 357
AmericanswithDisabilitiesActof1990(ADA) 359
AustralianFederalPrivacyActof1988 361
CivilRightsActof1964(TitleVII) 361
CommonLawDoctrines 365
CopyrightActof1976 369
Davis-BaconActof1931 370
Drug-FreeWorkplaceActof1988 370
EEOSurvey 371
EmployeeRetirementIncomeSecurityActof1974(ERISA) 374
ExecutiveOrders 381
FairCreditReportingActof1970(FCRA) 382
FairLaborStandardsActof1938(FLSA) 383
FamilyandMedicalLeaveActof1993(FMLA) 395
ForeignCorruptPracticesActof1977 408
GeneticInformationNondiscriminationActof2008(GINA) 409
GlassCeilingActof1991 410
IllegalImmigrationReformandImmigrantResponsibility
Actof1996(IIRIRA) 411
ImmigrationReformandControlActof1986(IRCA) 411
InternationalLabourOrganization(ILO) 414
InternationalTradeOrganizations 415
MineSafetyandHealthActof1977(MSHA) 416
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x Contents
OccupationalSafetyandHealthActof1970(OSHA) 417
OrganisationforEconomicCo-operationandDevelopment
(OECD):GuidelinesforMultinationalEnterprises(MNEs) 430
PatientProtectionandAffordableCareActof2010
(PPACA,ACA,Obamacare) 431
PensionProtectionActof2006(PPA) 432
PrivacyActof1974 432
PrivacyShieldandSafeHarborFrameworks 433
RehabilitationActof1973,Sections501,503,and505 434
Sarbanes-OxleyActof2002(SOX) 434
ServiceContractActof1965(SCA) 435
SexualHarassment 435
UniformedServicesEmploymentandReemploymentRights
Actof1994(USERRA) 439
UnitedKingdomBriberyActof2010 442
UnitedStatesPatentActof1790 442
WageGarnishmentLaw,Federal 443
Walsh-HealeyPublicContractsActof1936 443
WorkerAdjustmentRetrainingandNotification
Actof1988(WARN) 444
Workers’Compensation 445
QuickReferenceGuide:Agencies,CourtCases,Terms,
andLaws;GeneralRecord-KeepingGuidelines 446
AppendixB FourStepstoDomesticCertification 457
AppendixC FourStepstoGlobalCertification 461
AppendixD SomeQuestionsYouMayHaveAboutFormI-9 465
AppendixE SampleAffirmativeActionPlan 477
AppendixF OSHAForm300 515
AppendixG HRCI’sEthicalStandards 529
ProfessionalResponsibility 529
ProfessionalDevelopment 530
EthicalLeadership 530
FairnessandJustice 530
ConflictsofInterest 531
UseofInformation 531
AppendixH GlossaryofTerms 533
Index 573