A Guide to the Engineering Management Body of Knowledge: 5th Edition

317 Pages·5·23.093 MB·English

by  Hiral Shah, Walter Nowocin

A Guide to the
Engineering Management
Body of Knowledge
5th Edition
American Society for Engineering Management
Editor: Hiral Shah
Associate Editor: Walter Nowocin
A Guide to the Engineering Management Body of Knowledge (5th Edition)
ISBN: 978-0-9975195-5-6

Published by:
The American Society for Engineering Management
World Headquarters
200 Sparkman Drive, Suite 2
Huntsville, AL 35805
www.asem.org
©2019 ASEM. All rights reserved.
Printed in the United States of America. No part of this work may be reproduced or transmitted in any form or by
any means, electronic, manual, photocopying, recording, or by any information storage and retrieval system, with-
out prior written permission of the publisher.
ACKNOWLEDGMENTS
ASEM would like to sincerely acknowledge the volunteers who dedicated their time and enhanced the
content of this guidebook with their expertise and professionalism to get this publication accomplished.
EMBOK Guide, 5th Edition, Domain Champions
Hiral Shah, Ph.D., CEI, CPEM, PMP (Editor, Suzanna Long, Ph.D., CPEM
EMBOK Guide) Missouri University of Science and Technology,
St. Cloud State University, USA USA
Ben Baliga, Ph.D., P.E., CPEM Jim Marion, Ph.D., PMP
St. Cloud State University, USA Embry-Riddle Aeronautical University, USA
William Daughton, Ph.D., CPEM Lucas Marino, D.Eng., PMP, CMRP
Emeritus Professor, Missouri University of Science U.S. Coast Guard
and Technology, USA
Francisco Javier Moctezuma Montano, Ph.D.
Rita Engler, Ph.D. Tecnológico de Monterrey, Mexico
Universidade do Estado de Minas Gerais, Brazil
Lucy Morse, Ph.D.
Ted Eschenbach, Ph.D., P.E., CPEM, PMP University of Central Florida, USA
University of Alaska-Anchorage, USA
Walter Nowocin, CPEM
Julie Fortune, Ph.D., P.E. Medtronic, Inc., USA
University of Alabama-Huntsville, USA
Alejandro Salado, Ph.D.
Robert Gerhart, RPA Virginia Tech, USA
Fish & Richardson P.C.
Gregory Sedrick, Ph.D., P.E.
Michael Holman, P.E., CPEM Tennessee Board of Regents, USA
Northrop Grumman, USA Jim Schreiner, Ph.D, PMP, CPEM
United States Military Academy
Teresa Jurgens-Kowal, PhD, PE, CPEM, PMP,
NPDP Larry Stauffer, Ph.D., P.E.
Global NP Solutions, USA University of Idaho, USA
Donald Kennedy, Ph.D., P.Eng., CPEM John Via, D.Eng, P.E., CPEM
Kennedy Tech Services Inc., Canada Drexel University, USA
Sandy Lieske, PEM Jerry Westbrook, Ph.D., PEM, P.E.
University of Idaho, USA University of Alabama – Huntsville, USA
iii
EMBOK Guide, 5th Edition, Reviewers
Valerie Denney, DBA, PMP Jesus N. Matias, ME, CPEM, PMP
Embry-Riddle Aeronautical University- Worldwide University of the Philippines
Hans Van Genechten Walter Nowocin, PEM (Associate Editor –
Lucida Consulting, Belgium EMBOK Guide)
Medtronic, Inc.
Elizabeth Gibson, Ph.D.
University of Colorado Boulder, USA Willy Van Overschée
Royal Flemish Academy of Belgium for Sci-
Tom Grant, Ph.D. ence and Arts - class of Engineering, Belgium
GameChange LLC, USA
Ryan Ben R. Sabilala, MSc, PMP, LEED AP
Michael Holman, P.E., CPEM (BD+C, O+M), CPEM, WELL AP
Northrop Grumman, USA Polytechnic University of the Philippines
Teresa Jurgens-Kowal, PhD, PE, CPEM, PMP, Alejandro Salado, Ph.D.
NPDP Virginia Tech, USA
Global NP Solutions, USA
Pratik Shah, P.Eng, MBA, PMP
Lucas Marino, D.Eng., PMP, CMRP Chevron North America Exploration and
U.S. Coast Guard Production
Jim Marion, Ph.D., PMP John Via, D.Eng, P.E., CPEM
Embry-Riddle Aeronautical University, USA Drexel University, USA
A special note of thanks to Lisa Fisher for editing the contents of this EMBOK Guide.
iv
In the process of developing the current edition, the American Society of Engineering Management
wishes to acknowledge and express appreciation of the contributions of former Domain Champions of
the 2nd , 3rd , and 4th editions of the A Guide to the Engineering Management Body of Knowledge.
2nd Edition EMBOK Domain Champions: 3rd Edition EMBOK Domain Champions:
Domain 1: Market Research, Assessment, Domain 1: Introduction to Engineering
and Forecasting Management
Champion: Darryl Mohan, First Forum Champion: Hiral Shah, PhD, PEM, PMP, St.
International Limited Cloud State University
Domain 2: Strategic Planning and Change Domain 2: Leadership and Organizational
Management Management
Champions: Stephen Long, SNC-Lavalin, Inc.; Champions: Suzanna Long, PhD, Missouri
Bjong Wolf Yeigh, PhD, State University of New University of Science and Technology; Jerry
York Institute of Technology Westbrook, PhD, PEM, P.E., University of Alabama
Huntsville; Julie Fortune, PhD, P.E., Computer
Domain 3: Product, Service, and Process Science Corporation
Development
Champion: Hiral Shah, PhD, St. Cloud State Domain 3: Strategic Planning
University Champions:
Greg Sedrick, PhD, P.E., Christian Brothers
Domain 4: Engineering Projects and Process University; Lucy Morse, PhD, University of Central
Management Florida; Rita Engler, PhD, Universidade do Estado
Champion: Benjamin (Duke) Dow, PhD, Missouri de Minas Gerais, Brazil
University of Science and Technology
Domain 4: Financial Resource Management
Domain 5: Financial Resource Management Champions: Ted Eschenbach, PhD, P.E., PMP,
Champion: Robert Laney, Missouri University of TGE Consulting; University of Alaska Anchorage;
Science and Technology Donald Kennedy, PhD, P.Eng., KTS Inc., Canada
Domain 6: Marketing, Sales and Domain 5: Project Management
Communications Management Champion: Jane Hunter, PhD, PMP, University of
Champion: Darryl Mohan, First Forum Arizona
International Limited
Domain 6: Operations and Supply Chain
Domain 7: Leadership and Organizational Management
Management Champions: Elizabeth Cudney, PhD, PEM,
Champions: Nicholas J Gianaris, PhD, General CSSBB, CQE, CMQ/OE, Missouri University
Dynamics Land Systems; Jerry Westbrook, PhD, of Science and Technology; Abhijit Gosavi, PhD,
American Society for Engineering Management; Missouri University of Science and Technology
University of Alabama at Huntsville
Domain 7: Marketing and Sales Management in
Domain 8: Professional Responsibility, Ethics Engineering Organizations
and Legal Issues Champion: Suzanna Long, PhD, Missouri
Champion: Nael Barakat, PhD, Grand Valley State University of Science and Technology
University, Member of the Committee on Ethical
Standards and Review, ASME Domain 8: Management of Technology,
Research, and Development
Champions: Larry Stauffer, PhD, P.E., University of
Idaho; Tony Mayfield, PMP, SRA International, Inc.
v
3rd Edition EMBOK Domain Champions Domain 5: Project Management
(continued): Champion: Jane Hunter, PhD, PMP, PEM,
ACP, University of Arizona; Rafael Landaeta,
Domain 9: Systems Engineering Ph.D., PMP, CSM, Old Dominion University
Champions: Steven Corns, PhD, Missouri
University of Science and Technology; Tony Domain 6: Quality, Operations and Supply
Mayfield, PMP, SRA International, Inc. Chain Management
Champions: Ben Baliga, PhD, P.E., PEM, St.
Domain 10: Legal Issues in Engineering Cloud State University
Management
Champion: William Daughton, PhD, PEM, Domain 7: Marketing and Sales Management
Executive Director, ASEM, Emeritus Professor, in Engineering Organizations
Missouri University of Science and Technology Champion: Suzanna Long, PhD, PEM,
Missouri University of Science and Technology
Domain 11: Professional Codes of Conduct and
Ethics Domain 8: Management of Technology,
Champion: William Daughton, PhD, PEM, Research, and Development
Executive Director, ASEM, Emeritus Professor, Champions: Larry Stauffer, PhD, P.E.,
Missouri University of Science and Technology University of Idaho; Sandy Lieske, PEM,
University of Idaho
4th Edition EMBOK Domain Champions: Domain 9: Systems Engineering
Champions: Christopher Nelson
Domain 1: Introduction to Engineering
Management Domain 10: Legal Issues in Engineering
Champion: Hiral Shah, PhD, PEM, PMP, Management
St. Cloud State University Champion: William Daughton, PhD, PEM,
Executive Director, ASEM; Emeritus Professor,
Domain 2: Leadership and Organizational Missouri University of Science and Technology;
Management Robert Gerhart, RPA, Fish & Richardson P.C.
Champions: Suzanna Long, PhD, Missouri
University of Science and Technology; Jerry Domain 11: Professional Codes of Conduct
Westbrook, PhD, PEM, P.E., University of Alabama and Ethics
Huntsville; Julie Fortune, PhD, P.E., University of Champion: William Daughton, PhD, PEM,
Alabama-Huntsville Executive Director, ASEM, Emeritus Professor,
Missouri University of Science and Technology
Domain 3: Strategic Planning
Champions: Greg Sedrick, PhD, P.E., Christian
Brothers University; Lucy Morse, PhD, University
of Central Florida; Rita Engler, PhD, Universidade
do Estado de Minas Gerais, Brazil; Michael Holman,
P.E., PSE, L-3 Coleman Aerospace
Domain 4: Financial Resource Management
Champions: Ted Eschenbach, PhD, P.E., PMP,
TGE Consulting; University of Alaska Anchorage;
Donald Kennedy, PhD, P.Eng., Executrade, Canada
vi
PREFACE
We are proud to publish the 5th edition of A Guide to the Engineering Management Body of Knowledge
(EMBOK). Each new edition of the EMBOK guide demonstrates the growing importance of the field
of Engineering Management globally and across a wide range of technical disciplines. We express our
thanks to those involved in the original publication which was developed and edited by a subsidiary of the
American Society of Mechanical Engineers (ASME) designated as Engineering Management Certification
International (EMCI). Starting with the 3rd edition, the copyright moved to ASEM and the EMBOK
continues as one of the society’s most important publications.
The 5th edition was developed considering the international audience. All domains are updated
to include examples or content from a global perspective. The major change is the inclusion of a new
domain on Quality Management Systems replacing the domain on Marketing and Sales Management. The
important concepts from the Marketing and Sales domain are moved to the domain on Management of
Technology, Research, and Development. Overall, there are still 11 domains in the EMBOK Guide. The
current content represents the best information available in the field of engineering management based
on a role delineation study. New topics such as knowledge management and entrepreneurship have been
added. In addition, the existing domains on Project Management and Systems Engineering have been
revised.
The 5th edition is the foundation for the ASEM professional certification program available at two
levels, Certified Associate in Engineering Management® (CAEM) and Certified Professional in Engineering
Management® (CPEM). In addition, this edition serves as a guide for ASEM sanctioned training programs,
curriculum development, program certification, and a framework for many such advances in the field.
The EMBOK is the result of the time and efforts of a number of volunteer subject matter experts. They
are acknowledged in the various domains of this edition and we thank them for their efforts. ASEM is
proud to publish this guide and we hope that it contributes to your knowledge of the field of engineering
management and your professional development as a technical manager and leader.
Hiral Shah, Ph.D., CEI, CPEM, PMP Paul Kauffmann, Ph.D, P.E.
Editor, EMBOK Guide Executive Director
St. Cloud State University American Society for Engineering Management
vii
viii
TABLE OF CONTENTS
ACKNOWLEDGMENTS ...........................................................................................................................................iii
PREFACE..................................................................................................................................................................v
Domain 1: Introduction to Engineering Management ...........................................................................................1
1.1 Introduction ................................................................................................................................................3
1.2 What Is Engineering Management? ...........................................................................................................3
1.2.1 Planning ...................................................................................................................................................3
1.2.2 Organizing ................................................................................................................................................3
1.2.3 Allocating Resources ................................................................................................................................6
1.2.4 Directing ..................................................................................................................................................6
1.2.5 Controlling ...............................................................................................................................................6
1.3 Engineering Management Skills .................................................................................................................7
1.4 Role of Practicing Engineering Managers ...................................................................................................7
1.5 Future Challenges .......................................................................................................................................8
Domain 2: Leadership and Organizational Management .....................................................................................11
2.1 Introduction: The Integrated Management Model ..................................................................................14
2.2 Schools of Management Thought .............................................................................................................16
2.2.1 The Management Process School ..........................................................................................................16
2.2.2 Behavioral School ..................................................................................................................................17
2.2.3 Mathematical School .............................................................................................................................18
2.3 Managing and Motivating Knowledge Workers ........................................................................................19
2.3.1 The Impact of Assumptions ...................................................................................................................20
2.3.2 Identifying and Meeting Employee Needs ............................................................................................20
2.3.3 Motivator-Hygiene Concept ..................................................................................................................20
2.3.4 Achievement-Affiliation Concepts .........................................................................................................21
2.3.5 Intrinsic, Extrinsic Factors in Motivation ................................................................................................21
2.3.6 Management Styles and Group Processes ............................................................................................23
2.3.7 Defined Management Systems ..............................................................................................................23
2.3.8 Likert’s System IV ...................................................................................................................................26
2.3.9 Blake and Mouton’s Managerial Grid ....................................................................................................28
ix