A guide to services for older people living in and around HP16

60 Pages·2014·1.67 MB·English

by  Windows User

A guide to
services
for
older people
living in and
around HP16

Edition 1 2014
Information

This guide consists of mainly voluntary and charitable
organisations, but there are also several commercial
organisations listed. Please take time to read through the
guide to find out what is available to you or the person you are
caring for. Not all services within this guide are free of charge
so please ensure you check to see if there are any costs for
the service you enquire about.

This guide can be found on the website by visiting:
 www.chiltern.gov.uk/fiftyplus.
(Guides covering Amersham, Chesham and the Chalfonts are
also available.)

Printed copies are available at:
 your local Library, and also
 Chiltern District Council Office
(King George V Road, Amersham), free of charge.

Alternatively,
 you can telephone [phone]
(Monday to Friday, 9am to 5pm) to request a copy to be
posted to you, or
 email:
Contents

Developing activities and improving access into local services for
older people is a key priority for the local Neighbourhood Links
Group.

There is an incredible range and diversity of community groups
and professional agencies that provide invaluable services across
the district.

This guide aims to pull this information together.
1. Emergency numbers and Crime Stoppers...................... 5
2. Age UK services ........................................................... 6-7
3. Council services for older people.................................... 8-9
4. NHS, Medical Help and Advice Services........................ 10
5. GP Practices.................................................................. 11
6. Hospitals and Patient Services and Complaints............ 12-13
7. Citizens Advice Bureau................................................... 14
8. Roads and Driving.......................................................... 15
9. Community Transport Schemes, Taxis and Buses....... 16-17
10. Support Societies for Health Issues ........................... 18-19
11. Wheelchair & Medical Equipment Hire / Aids .............. 20-21
12. Sight / Hearing / Memory / Breathing............................ 22-23
13. Dentists / Footcare....................................................... 24
14. Pharmacy .................................................................... 25
3
15. Falls Prevention and Physiotherapy................................ 26
16. Fitness and Exercise ..................................................... 27-28
17. Mental Health.................................................................. 29
18. Counselling, and Befriending Schemes.......................... 30
19. Bereavement and End of Life Planning.......................... 31
20. Carers, Caring and Security........................................... 32-34
21. Council Tax, Benefits and Pensions................................ 35
22. Money, Debt and Finance............................................... 36
23. Food................................................................................ 37
24. Home Maintenance, Repairs and Improvements............ 38-39
25. Heating and Warmth....................................................... 40-41
26. Libraries, Learning and Computers................................. 42-43
27. Social Activities................................................................ 44-46
28. Creative pursuits and Environment.................................. 47
29. Music and Choirs............................................................ 48
30. Women's Institute........................................................... 49
31. Churches........................................................................ 50
32. Care Homes and Residential Care.................................. 51
33. Councils.......................................................................... 52
34. Village and Community Groups...................................... 53
Alphabetical Index................................................................ 54-59
Feedback............................................................................... 60
4
1. Emergency Numbers
Gas (if you smell gas) 0800 111 999

Electricity 0800 40 40 90

Water 0845 782 3333

Police/Fire/Medical 999

Police (non emergency) 101

NHS Direct 111

Social Services (out of hours) 0800 999 7677

Community Safety Team 01494 732265
The Community Safety Teams brings together organisations and
the community to reduce crime, the fear of crime, tackle
anti-social behaviour and improve the quality of life for people in
Chiltern District.

The team also supplies the ‘Message in a Bottle’ scheme
(see the back page)
Name Crime Stoppers
Telephone [phone]
Website https://crimestoppers-uk.org
Brief Report any criminal activity to Crime Stoppers,
Description in confidence.
of Service
5
2. Age UK, Buckinghamshire
Name Great Missenden and District Age Concern
Telephone [phone]
Email
Name Age UK, Buckinghamshire
Telephone Regional: 01296 431911
Email
3. Council Services for older people
Name Prevention Matters
Telephone [phone]
Email
Name Bucks 50+ Forum
Telephone [phone]
Brief Website for information and feedback on services ,
Description and ensuring that the voices of older people (50+) in
of Service Buckinghamshire are heard. Many activities that
might interest you can be found on the website.
Name Bucks County Council Adult Social Care
Telephone [phone] (emergency out of hours number)
Website www.buckscc.gov.uk
Brief We can respond to emergency social work referrals
Description out of office hours that cannot wait until the next
of Service working day. This could include: mental health
problems, older people at risk, concerns about a
person with a disability, vision or hearing
impairment, family problems. We will give you
information and advice over the phone. If we think
you need more help we'll come to you.
Name In Touch
Telephone [phone]
Brief Buckinghamshire County Council’s friendly
Description ‘In-Touch’ team offers advice and information that is
of Service both practical and social, for example shopping,
gardening or finding a lunch club nearby so you can
meet people.
Name Community Impact Bucks
Telephone [phone]
Email
4. NHS and Medical Services
Name Patient Information
Telephone [phone]
Website www.patient.co.uk
Brief Patient.co.uk is one of the most trusted medical
Description resources in the UK, supplying evidence based
of Service information on a wide range of medical and health
Name NHS 111
Telephone 111 for medical help fast that isn’t a 999 emergency.
Brief For assessment, advice and to be directed straight
Description away to the local service that can help you best, by a
of Service team of highly-trained advisers, who are supported
by experienced nurses.

111 is available 24 hours a day, 365 days a year.
Calls from landlines and mobile phones are free.
Name NHS Choices
Website www.nhs.uk
Brief For information on health.
Description Containing information and advice on: health,
of Service ailments, social care, choosing care services, mental
capacity, care homes, diet and nutrition, obesity and
weight loss, cancer, heart & lungs, diabetes.
Name Freedom of information request
Telephone [phone]
Website