A Companion to Organizational Anthropology

563 Pages·2013·3.315 MB·English

A Companion to
Organizational
Anthropology
The Blackwell Companions to Anthropology offers a series of comprehensive syntheses
of the traditional subdisciplines, primary subjects, and geographic areas of inquiry for
the fi eld. Taken together, the series represents both a contemporary survey of anthro-
pology and a cutting - edge guide to the emerging research and intellectual trends in
the fi eld as a whole.
1. A Companion to Linguistic Anthropology edited by Alessandro Duranti
2. A Companion to the Anthropology of Politics edited by David Nugent and
Joan Vincent
3. A Companion to the Anthropology of American Indians edited by
Thomas Biolsi
4. A Companion to Psychological Anthropology edited by Conerly Casey and
Robert B. Edgerton
5. A Companion to the Anthropology of Japan edited by Jennifer Robertson
6. A Companion to Latin American Anthropology edited by Deborah Poole
7. A Companion to Biological Anthropology , edited by Clark Larsen (hardback
only)
8. A Companion to the Anthropology of India , edited by Isabelle Clark- Dec è s
9. A Companion to Medical Anthropology edited by Merrill Singer and
Pamela I. Erickson
10. A Companion to Cognitive Anthropology edited by David B, Kronenfeld,
Giovanni Bennardo, Victor de Munck, and Michael D. Fischer
11. A Companion to Cultural Resource Management , edited by Thomas King
12. A Companion to the Anthropology of Education , edited by Bradley A.U.
Levinson and Mica Pollack
13. A Companion to the Anthropology of the Body and Embodiment , edited by
Frances E. Mascia- Lees
14. A Companion to Paleopathology , edited by Anne L. Grauer
15. A Companion to Folklore , edited by Regina F. Bendix and
Galit Hasan- Rokem
16. A Companion to Forensic Anthropology , edited by Dennis Dirkmaat
17. A Companion to the Anthropology of Europe , edited by Ullrich Kockel,
M á ir é ad Nic Craith, and Jonas Frykman
18. A Companion to Border Studies , edited by Thomas M. Wilson and
Hastings Donnan
19. A Companion to Rock Art , edited by Jo McDonald and Peter Veth
20. A Companion to Moral Anthropology , edited by Didier Fassin
21. A Companion to Gender Prehistory , edited by Diane Bolger
22. A Companion to Paleoanthropology , edited by David R. Begun
23. A Companion to Organizational Anthropology , edited by D. Douglas Caulkins
and Ann T. Jordan
Forthcoming
A Companion to Chinese Archaeology , edited by Anne Underhill
A Companion to
Organizational
Anthropology
Edited by
D. Douglas Caulkins
and Ann T. Jordan
A John Wiley & Sons, Ltd., Publication
This edition fi rst published 2013
© 2013 Blackwell Publishing Limited
Blackwell Publishing was acquired by John Wiley & Sons in February 2007. Blackwell’s publishing
program has been merged with Wiley’s global Scientifi c, Technical, and Medical business to form
Wiley-Blackwell.
Registered Offi ce
John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, UK
Editorial Offi ces
350 Main Street, Malden, MA 02148-5020, USA
9600 Garsington Road, Oxford, OX4 2DQ, UK
The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, UK
For details of our global editorial offi ces, for customer services, and for information about how to apply
for permission to reuse the copyright material in this book, please see our website at www.wiley.com/
wiley-blackwell.
The right of D. Douglas Caulkins and Ann T. Jordan to be identifi ed as the authors of the editorial
material in this work has been asserted in accordance with the UK Copyright, Designs and Patents Act
1988.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or
otherwise, except as permitted by the UK Copyright, Designs and Patents Act 1988, without the prior
permission of the publisher.
Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may
not be available in electronic books.
Designations used by companies to distinguish their products are often claimed as trademarks. All brand
names and product names used in this book are trade names, service marks, trademarks or registered
trademarks of their respective owners. The publisher is not associated with any product or vendor
mentioned in this book. This publication is designed to provide accurate and authoritative information
in regard to the subject matter covered. It is sold on the understanding that the publisher is not
engaged in rendering professional services. If professional advice or other expert assistance is required,
the services of a competent professional should be sought.
Library of Congress Cataloging-in-Publication Data
A companion to organizational anthropology / edited by Douglas Caulkins and Ann T. Jordan.
p. cm.
Includes bibliographical references and index.
ISBN 978-1-4051-9982-7 (cloth)
1. Corporate culture. 2. Business anthropology. I. Caulkins, Douglas. II. Jordan, Ann.
HD58.7.C6263 2013
302.3'5–dc23
2012015979
A catalogue record for this book is available from the British Library.
Cover image: From top: © Yuri Arcurs / Shutterstock; © Cienpies Design / Shutterstock;
© Kaspars Grinvalds / Shutterstock.
Cover design by RBDA.
Set in 10 on 12.5 pt Galliard by Toppan Best-set Premedia Limited
1 2013
Contents
Notes on Contributors viii
Abstracts xiv
Expanding the Field of Organizational Anthropology for
the Twenty-fi rst Century 1
Ann T. Jordan and D. Douglas Caulkins
Part I Critique and Theory 25
1. The Organization of Anthropology and Higher Education
in the United States 27
Davydd J. Greenwood
2. The Changing Rhetoric of Corporate Culture 56
Allen W. Batteau
3. New Institutional Approaches to Formal Organizations 74
Marietta L. Baba, Jeanette Blomberg, Christine LaBond,
and Inez Adams
4. Entrepreneurship Studies 98
Peter Rosa and D. Douglas Caulkins
5. Neurological Model of Organizational Culture 122
Tomoko Hamada Connolly
Part II Methods and Analysis 147
6. Social Networks and Organizations 149
Brandon Ofem, Theresa M. Floyd, and Stephen P. Borgatti
vi CONTENTS
7. A Mixed-Methods Approach to Understand Global
Networked Organizations 167
Julia C. Gluesing
8. Measuring Organizational Dynamics 193
Gerald Mars
9. Semiotics of Organizations 204
Joseph D. Hankins
10. An Ethnography of Numbers 219
Daniel Neyland
11. Managing Confl ict on Organizational Partnerships 236
Elizabeth K. Briody
Part III Organizational Processes 257
12. Working on Work Organizations 259
Charles N. Darrah and Alicia Dornadic
13. Organizational Innovation Is a Participative Process 275
Morten Levin
14. Communities of Practice 289
Susan Squires and Michael L. Van De Vanter
15. Organizational Networks and Social Capital 311
Gunnar Lind Haase Svendsen and Christian Waldstrøm
16. American Labor Unions as Organizations 328
Paul Durrenberger and Suzan Erem
17. Virtual Organizations 346
Christina Wasson
18. Sustaining Social Sector Organizations 362
Joan A. Tucker and D. Douglas Caulkins
Part IV Globalization, Development, and Modernization 379
19. The Contemporary World of Finance 381
Allen W. Batteau
20. Globalization, Modernization, and Complex Organizations 399
Ann T. Jordan
21. Chinese Business Ventures into China 418
Heidi Dahles and Juliette Koning
CONTENTS vii
22. Corporate Social Responsibility: Interaction between Market
and Community 438
Bengi Ertuna
23. NGOs and Community Development: Assessing the
Contributions from Sen’s Perspective of Freedom 455
J. Montgomery Roper
24. Why Are Indigenous Organizations Declining in
Latin America? 471
Carmen Martínez Novo
25. Australian Indigenous Organizations 493
Sarah E. Holcombe and Patrick Sullivan
26. Organization of Schooling in Three Countries 519
Edmund T. Hamann, Saloshna Vandeyar, and Juan Sánchez García
Index 538
Notes on
Contributors
Inez Adams is a Visiting Scholar at The Lung Cancer Disparities Center (LCDC)
at the Harvard School of Public Health. Her primary research interests are class and
race- based disparities in the United States. In the private sector, she has done con-
tractual work for corporate clients, using anthropological methods to guide product
development and marketing.
Marietta L. Baba is Dean of the College of Social Science, Professor of Anthropology,
and Professor of Human Resources and Labor Relations at Michigan State University.
Dr. Baba is the author of more than 75 scholarly and technical publications in the
fi elds of organizational anthropology, technological innovation, and evolutionary
processes.
Allen W. Batteau is an Associate Professor of Anthropology at Wayne State University,
and former Director of the University ’ s Institute for Information Technology and
Culture. He is the author of T he Invention of Appalachia (University of Arizona
Press) and T echnology and Culture (Waveland Press).
Jeanette Blomberg is a Research Staff Member at IBM Research whose research
explores issues in social aspects of technology production and use, ethnographically
informed organizational interventions, and service innovation. Most recently she has
been examining how specifi c historic, geographic, demographic, socioeconomic, and
cultural characteristics shape trajectories of change in enterprise transformation initia-
tives. Jeanette received her PhD in anthropology from the University of California,
Davis.
Stephen P. Borgatti is the Paul Chellgren Endowed Chair of Management at the
University of Kentucky. His research interests include social networks, knowledge
management, and research methods.
NOTES ON CONTRIBUTORS ix
Elizabeth K. Briody is Founder and Principal, Cultural Keys LLC, which special-
izes in improving work culture and partnership effectiveness, and enhancing health
care satisfaction. Recent publications include T he Cultural Dimension of Global
Business (with Gary P. Ferraro, Prentice Hall, 2013), T ransforming Culture (with
R.T. Trotter, II and T.L. Meerwarth, Palgrave, 2010), and P artnering for Organiza-
tional Performance (with R.T. Trotter, II, Rowman & Littlefi eld, 2008).
D. Douglas Caulkins , BA Carleton College, PhD Cornell University, is Emeritus
Professor of Anthropology at Grinnell College and Emeritus Director of the Donald
L. Wilson Program in Enterprise and Leadership. He has published on high tech
entrepreneurship, organizational networks and sustainability, heritage sites, social
capital, and ethnonational identity. Currently he is chair of the board of directors of
the Social Entrepreneurs of Grinnell.
Tomoko Hamada Connolly is Professor of Anthropology at The College of William
and Mary. She holds an MA in Sociology from Keio University, and an MA and a
PhD in Anthropology from University of California, Berkeley. Her research projects
include sociocultural analyses of neurological connectivity in human groups; cross-
cultural team building; and multinational enterprise.
Heidi Dahles is full professor in International Business & Asian Studies at Griffi th
Business School, Griffi th University, Brisbane (Australia) and guest professor in Trans-
national Business Networks at the Department of Organization Sciences at VU
University Amsterdam (Netherlands). Her research interest is in the ethnic and
cultural dimensions of Asian business and the intricacies of cross - border business
ventures. Heidi is review editor for the J ournal of Business Anthropology and editor -
in - chief (with Ooi Can Seng and Juliette Koning) of the open access journal A sia
Matters: Business, Culture and Theory .
Charles N. Darrah is a professor of anthropology at San Jose State University.
He is author of L earning and Work (1997) and coauthor of B usier Than Ever!:
Why Americans Can ’ t Slow Down (2007), and a partner in Design Practices
Collaborative.
Alicia Dornadic is a practicing anthropologist who holds an MA in Applied
Anthropology from San Jose State University. She is a partner in Design Practices
Collaborative and has worked at Allstate Research and Roche Diagnostics.
Paul Durrenberger , a Penn State University and the University of Iowa professor
emeritus, is an economic anthropologist who has done extensive fi eld work in
Thailand, Iceland and the United States. For the last 15 years, he has worked
with his wife, writer Suzan Erem , on the ethnography of American labor unions.
They have published a number of books and articles including C lass Acts: An
Anthropology of Service Workers and Their Union (Paradigm Publishers, 2005), O n
the Global Waterfront: The Fight to Free the Charleston 5 , (Monthly Review Press,
2008), and A nthropology Unbound, A Field Guide to the 21st Century (Paradigm
Publishers).
x NOTES ON CONTRIBUTORS
Bengi Ertuna is an Associate Professor of Finance at Bogazici University. Her
research interests include corporate social responsibility, corporate governance, and
family business groups. She has articles on corporate social responsibility practices of
Turkish companies, the impact of globalization, and diffusion of CSR to the Turkish
business context.
Theresa M. Floyd is a PhD candidate in management at the University of Kentucky.
Her research interests include social networks, virtual work, and organizational
culture.
Juan S á nchez Garc í a is Director of the Research and Innovation for Educational
Improvement program (PIIMCE) at the Institute for Research, Innovation, and
Postgraduate Studies in Education (IIIEPE) in Monterrey, Mexico. He was a
public school teacher and teacher educator in Mexico for 30 years before coming to
IIIEPE.
Julia C. Gluesing , President, Cultural Connections, Inc., is a practicing business
anthropologist and former research professor at Wayne State University whose
research is directed at understanding collaboration and innovation in global net-
worked organizations. Recent publications focus primarily on the revolution in
diffusion caused by new media and on mobile work.
Davydd J. Greenwood is the Goldwin Smith Professor of Anthropology at Cornell
University. His work centers on action research, political economy, ethnic confl ict,
community development, and higher education reform. He worked in the Spanish
Basque Country, Spain’ s La Mancha region, Norway, and in the Finger Lakes of New
York.
Edmund “ Ted” Hamann is an Associate Professor in the Department of Teaching,
Learning, and Teacher Education at the University of Nebraska- Lincoln. An anthro-
pologist of education, he studies how transnationally mobile students make sense of
their mobility and how such movement shapes the development of local school
policies.
Joseph D. Hankins is Assistant Professor of Anthropology at the University of
California, San Diego. He researches the politics of stigmatized labor in contempo-
rary Japan.
Sarah E. Holcombe has a disciplinary background in social anthropology and has
been involved in research in relation to Indigenous Australians for 20 years. Almost
half of this time has been spent as an applied anthropologist for the two major
Northern Territory Land Councils. She undertook her PhD fi eld research in the
central Australian community of Mt Liebig and has, for the last 9 years, been engaged
in a diverse range of research projects at the Australian National University (ANU).
This has principally been through the Centre for Aboriginal Economic Policy Research
(CAEPR) where Indigenous community governance and the social sustainability of
mining were major research interests. Sarah was also Social Science Coordinator for