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5620 SAM SERVICE AWARE MANAGER 14.0 R3 Alarm Reference PDF

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5620 SAM SERVICE AWARE MANAGER 14.0 R3 Alarm Reference 3HE-10681-AAAB-TQZZA Issue2 October 2016 5620SAM Legalnotice NokiaisaregisteredtrademarkofNokiaCorporation.Otherproductsandcompanynamesmentionedhereinmaybetrademarksor tradenamesoftheirrespectiveowners. Theinformationpresentedissubjecttochangewithoutnotice.Noresponsibilityisassumedforinaccuraciescontainedherein. ©2016Nokia. 2 3HE-10681-AAAB-TQZZA Issue2 5620SAM Contents Aboutthisdocument............................................................................................................................................7 1 Overview.........................................................................................................................................................9 1.1 Alarminformation..................................................................................................................................9 1.2 NE-specificalarminformation.............................................................................................................10 1.3 Alarminformationinotherformats......................................................................................................12 1.4 OSSalarmmonitoring.........................................................................................................................12 1.5 Newalarmsby5620SAMrelease......................................................................................................12 Issue2 3HE-10681-AAAB-TQZZA 3 5620SAM 2 1830PSS(PSS-4,PSS-8,16/32)..................................................................................................................63 2.1 Alarms.................................................................................................................................................63 3 1830PSS(PSS-36OCS,PSS-64OCS).....................................................................................................537 3.1 Alarms...............................................................................................................................................537 4 5620SAMplatform.....................................................................................................................................637 4.1 Alarms...............................................................................................................................................637 5 5780DSC.....................................................................................................................................................723 5.1 Alarms...............................................................................................................................................723 6 7210SASD.................................................................................................................................................741 6.1 Alarms...............................................................................................................................................741 7 7210SASE.................................................................................................................................................783 7.1 Alarms...............................................................................................................................................783 8 7210SASK.................................................................................................................................................819 8.1 Alarms...............................................................................................................................................819 9 7210SASM.................................................................................................................................................859 9.1 Alarms...............................................................................................................................................859 10 7210SASMxp.............................................................................................................................................931 10.1 Alarms...............................................................................................................................................931 11 7210SASR...............................................................................................................................................1001 11.1 Alarms.............................................................................................................................................1001 12 7210SASSx.............................................................................................................................................1067 12.1 Alarms.............................................................................................................................................1067 13 7210SAST................................................................................................................................................1133 13.1 Alarms.............................................................................................................................................1133 14 7210SASX...............................................................................................................................................1203 14.1 Alarms.............................................................................................................................................1203 15 7450ESS...................................................................................................................................................1269 15.1 Alarms.............................................................................................................................................1269 16 7701CPAA................................................................................................................................................1421 16.1 Alarms.............................................................................................................................................1421 4 3HE-10681-AAAB-TQZZA Issue2 5620SAM 17 7705SAR...................................................................................................................................................1457 17.1 Alarms.............................................................................................................................................1457 18 7705SARH...............................................................................................................................................1563 18.1 Alarms.............................................................................................................................................1563 19 7710SR.....................................................................................................................................................1659 19.1 Alarms.............................................................................................................................................1659 20 7750SR.....................................................................................................................................................1763 20.1 Alarms.............................................................................................................................................1763 21 7750SRMG..............................................................................................................................................1929 21.1 Alarms.............................................................................................................................................1929 22 7850VSG...................................................................................................................................................2083 22.1 Alarms.............................................................................................................................................2083 23 7850VSA-8................................................................................................................................................2163 23.1 Alarms.............................................................................................................................................2163 24 7950XRS...................................................................................................................................................2237 24.1 Alarms.............................................................................................................................................2237 25 8000MDR..................................................................................................................................................2365 25.1 Alarms.............................................................................................................................................2365 26 936x/996xSCaccesspoint.....................................................................................................................2383 26.1 Alarms.............................................................................................................................................2383 27 9471WMM.................................................................................................................................................2527 27.1 Alarms.............................................................................................................................................2527 28 9500MPR..................................................................................................................................................2659 28.1 Alarms.............................................................................................................................................2659 29 9500MPRe................................................................................................................................................2739 29.1 Alarms.............................................................................................................................................2739 30 9774LMG..................................................................................................................................................2771 30.1 Alarms.............................................................................................................................................2771 31 9966SCGW..............................................................................................................................................3851 31.1 Alarms.............................................................................................................................................3851 Issue2 3HE-10681-AAAB-TQZZA 5 5620SAM 32 9xxxeNodeB.............................................................................................................................................4009 32.1 Alarms.............................................................................................................................................4009 33 OS10K.......................................................................................................................................................4797 33.1 Alarms.............................................................................................................................................4797 34 OS6250......................................................................................................................................................4837 34.1 Alarms.............................................................................................................................................4837 35 OS6400......................................................................................................................................................4873 35.1 Alarms.............................................................................................................................................4873 36 OS6450......................................................................................................................................................4909 36.1 Alarms.............................................................................................................................................4909 37 OS6850/6850E...........................................................................................................................................4947 37.1 Alarms.............................................................................................................................................4947 38 OS6855......................................................................................................................................................4987 38.1 Alarms.............................................................................................................................................4987 39 OS6860/OS6860E.....................................................................................................................................5025 39.1 Alarms.............................................................................................................................................5025 40 OS6900......................................................................................................................................................5067 40.1 Alarms.............................................................................................................................................5067 41 OS9600......................................................................................................................................................5111 41.1 Alarms..............................................................................................................................................5111 42 OS9700......................................................................................................................................................5147 42.1 Alarms.............................................................................................................................................5147 43 OS9700E/9800E........................................................................................................................................5183 43.1 Alarms.............................................................................................................................................5183 44 OS9800......................................................................................................................................................5227 44.1 Alarms.............................................................................................................................................5227 45 VSC............................................................................................................................................................5263 45.1 Alarms.............................................................................................................................................5263 46 UnspecifiedNE.........................................................................................................................................5327 46.1 Alarms.............................................................................................................................................5327 6 3HE-10681-AAAB-TQZZA Issue2 5620SAM About this document Purpose The5620SAMAlarmReferencedescribesthealarmsthatthe5620SAMcanraise againstmanagedNEs,networkobjects,andplatformcomponents.Thealarmsare organizedintochaptersbyNEtype,andeachalarmispresentedintabularformat. AlarmsthatapplytomultipleNEtypeshavemultipleentriesinthisdocument;theonly differenceinthetablesforthesealarmsistheapplicablemajorNEreleaseinformation. Seethe5620SAMTroubleshootingGuideforinformationaboutusingalarmsto troubleshootthemanagednetwork.Seethe5620SAMUserGuideforinformationabout alarmsupport,policies,andmanagementusingthe5620SAM. Document support CustomerdocumentationandproductsupportURLs: • CustomerDocumentationWelcomePage • Technicalsupport How to comment Documentationfeedback Issue2 3HE-10681-AAAB-TQZZA 7 5620SAM 8 3HE-10681-AAAB-TQZZA Issue2 5620SAM Overview 1 Overview 1.1 Alarm information 1.1.1 Alarm entry structure Table1,“EquipmentDegraded”(p.9)containsasamplealarmentry. Table1 EquipmentDegraded Alarm Attributes Applicablemajorrelease Name:EquipmentDegraded(604) Severity:minor Release: Type:equipmentAlarm(3) Specificproblem:NotApplicable • 5.0.0 • 6.0.0 Package:equipment. Implicitlycleared:true • 7.0.0 EquipmentDegraded Defaultprobablecause: Raisedonclass:equipment.FanTray singleFanFailure(450) Description:Thealarmisraisedwhenasinglefanfails.Thechassisattemptstocontinueoperatingwithinthenormal temperaturerangeusingonlytheremainingfans. Raisingcondition:('DeviceState'EQUAL'MinorFailure') Clearingcondition:('DeviceState'NOTEQUAL'MinorFailure') Remedialaction:Thefailedfanunitshouldbereplaced. Thetabletitleforanalarmentryisthealarmname.Whenthesamealarmnameisfound inmultiplepackages,thetabletitleincludesthepackagenameinparentheses.Each alarmentrycontainsthefollowinginformation: Alarmfields • Name—thealarmname,andthealarmnameIDinparentheses • Type—thealarmtype,andthetypeIDinparentheses • Package—thecontainingpackageofthealarm,whichmapstoapackageinthe5620 SAM-OXMLReference • Raisedonclass—thepackageandobjectclassinpackage.classformat • Severity—thealarmdefaultseveritylevel • Specificproblem—theuser-friendlyalarmname(applicabletoRANNEsonly) • Implicitlycleared—whetherthealarmautomaticallyclearswhentheclearingalarm conditionistrue • Defaultprobablecause—thetypicalprobablecauseofthealarm,andtheprobable causeIDinparentheses Issue2 3HE-10681-AAAB-TQZZA 9 NE-specificalarminformation 5620SAM • ApplicablemajorNEreleases—themajordevicereleasesagainstwhichthealarmcan beraised;thereleasesareapplicabletothedevicespecifiedinthechaptertitle • Description—thealarmdescription • Raisingcondition—alogicstatementthatdescribestheinternal5620SAMparameter valuesthatinitiatetheraisingofthealarm • Clearingcondition—alogicstatementthatdescribestheinternal5620SAMparameter valuesthatinitiatetheclearingofthealarm • Remedialaction—astatementorseriesofstepsrecommendedasthefaultclearance procedureforthealarm 1.2 NE-specific alarm information 1.2.1 Unspecified NE alarms UnspecifiedNEalarmsarealarmsthatarenotyetdirectlyassociatedwithoneormore NEtypes. Note:AssociatingalarmswithspecificNEtypesisanongoingeffort.ForNE-specific informationaboutanunspecifiedNEalarm,contacttechnicalsupport. 1.2.2 5620 SAM platform alarms 5620SAMplatformalarmsarealarmsthatthe5620SAMraisesinresponsetoa conditioninthe5620SAMsystemthatisnotassociatedwithanNE,forexample,a databasefaultorthecrossingofadisk-capacitythreshold. 1.2.3 9471 WMM alarms The9471WMMisbasedonaplatformthatsupportsmanydifferentapplications.Some ofthealarmsthataredescribedinthisdocumentapplytoplatformfunctionsthatthe 9471WMMdoesnotutilize.Therefore,the5620SAMdoesnotraisesomeofthe9471 WMMalarmslistedinthisdocument. Some9471WMMalarmattributesaredynamicandarepopulatedatruntime.Dueto theirdynamicnature,thefollowing9471WMMalarmattributesareassignedgeneric valuesinthisdocument: • severity • probablecause • alarmtype Note:9471WMMalarmsareprovidedinthisdocumentasacourtesytoassistinalarm identificationandmapping.The9471WirelessMobilityManager(MME)AlarmDictionary 418-111-208istheprimarysourcefor9471WMMalarminformation. 10 3HE-10681-AAAB-TQZZA Issue2

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5620 SAM. SERVICE AWARE MANAGER. 14.0 R3. Alarm Reference. 3HE-10681-AAAB-TQZZA. Issue 2. October 2016
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