OfferingCirculardatedMarch22,2012 3i Infotech Limited (IncorporatedwithlimitedliabilityunderthelawsoftheRepublicofIndia) Up to U.S.$ 130,000,000 5% Convertible Bonds due 2017 Convertible into Ordinary Shares of 3i Infotech Limited The5% ConvertibleBonds due2017intheaggregateprincipalamount ofupto U.S.$130,000,000(the“Bonds”) will beissuedby3i Infotech Limited(“3iInfotech”orthe“Issuer”). TheBondswillbethedirect,unsecuredandunsubordinatedobligationsoftheIssuerandwillrankatleastparipassuinrightofpaymentwithall otherunsecuredandunsubordinateddebtoftheIssuer. TheBondswillbearinterestattherateof 5%perannum.InterestontheBondswillbe payablesemi-annuallyonApril25andOctober25ofeachyear,providedthatthefirstinterestpaymentwillrepresentafull12months'and22days ofinterestandshallbemadeonApril25,2013andthefirstsemi-annualpaymentwhichwillrepresentafullsixmonths'ofinterestwillbemadeon October25,2013.TheBondsareconvertibleattheoptionoftheholdersoftheBonds(the“Bondholders”)atanytimeonorafter15daysafterthe dateofissuanceandpriortothecloseofbusinessonApril16,2017intofullypaidequityshareswithfullvotingrightswithaparvalueofRs.10 eachoftheIssuer(the“Shares”)ataninitialConversionPrice(asdefinedinthe“TermsandConditionsoftheBonds”)ofRs.16.50perSharewitha fixedrateofexchangeonconversionofRs.50.7908=U.S.$1.00.TheConversionPriceissubjecttoadjustmentincertaincircumstancesdescribed under“TermsandConditionsoftheBonds-Conversion.” OnMarch21,2012,theclosingpriceoftheSharesontheNationalStockExchange Limited(the“NSE”)wasRs.16.50perShare. On or anytime after April 26, 2014, the Issuer may mandatorily convert the Bonds in whole but not in part into Shares on the date fixed for mandatoryconversion,providedthatnosuchmandatoryconversionmaybemadeunlesstheClosingPriceoftheShares(translatedintoU.S.dollars atthePrevailingRate)foreachofthe45consecutiveTradingDayspriortothedateuponwhichnoticeofsuchmandatoryconversionisgiven,wasat least130%oftheapplicableConversionPrice(translatedintoUSdollarsattheFixedExchangeRate). Ifatanytimetheaggregateprincipalamount ofBondsoutstandingislessthan10%oftheaggregateprincipalamountoriginallyissuedofsuchBonds,theIssuershallhavetheoptiontoredeem suchoutstandingBondsinwholebutnotinpartat100%oftheirprincipalamountplusaccruedandunpaidinterest(ifany)tothedatefixedforsuch redemption.TheBondsmayalsoberedeemed,inwholeandnotinpart,atanytimeattheIssuer’soptionintheeventofcertainchangesrelatingto taxationinIndia.Unlesspreviouslyconverted,redeemedorpurchasedandcancelled,theBondswillberedeemedonApril26,2017at100%oftheir principalamountplusaccruedandunpaidinterest(ifany)tosuchdate.See“TermsandConditionsoftheBonds.” Approvalin-principlehasbeenreceivedforthelistingoftheBondsontheSingaporeExchangeSecuritiesTradingLimited(the“SGX-ST”).The SGX-ST assumesnoresponsibilityforthecorrectnessofanystatementsmade,opinionsexpressedorreportscontainedherein. Admissionofthe BondstotheOfficialListoftheSGX-STisnottobetakenasanindicationofthemeritsoftheIssuerortheBonds.TheIssuerhasappliedforin- principleapprovalstohavetheSharesissuableuponconversionoftheBondslistedontheNSEandtheBSELimited(the“BSE,”andtogetherwith theNSE,the“IndianExchanges”). ForadiscussionofcertainriskfactorsrelatingtotheBonds,see“RiskFactors.” The Bonds will be represented initially by beneficial interests in global certificates (the“Global Certificate”) in registered form, which will be depositedwithandregisteredinthenameofa nomineeof, thecommondepositaryforEuroclearBank S.A./N.V. (“Euroclear”)andClearstream Banking, société anonyme (“Clearstream, Luxembourg”) on or about April 25, 2012 (the “Closing Date”) for the accounts of their respective accountholders. BeneficialinterestsintheGlobalCertificatewillbeshownon,andtransfersthereofwillbeeffectedonlythrough,records,maintainedbyEuroclear andClearstream,Luxembourg. Exceptasdescribedinthesectionhereinentitled“GlobalCertificate,” certificatesforBondswill not beissuedin exchangeforbeneficialinterestsintheGlobalCertificate. Issue Price:100% TheBondsandtheSharestobeissueduponconversionoftheBondshavenotbeenandwillnotberegisteredundertheU.S.SecuritiesActof1933, asamended(the“SecuritiesAct”)and,maynotbeofferedorsoldwithintheUnitedStatesortoU.S.Persons,unlesstheBondsandsuchSharesare registeredundertheSecuritiesActoranexemptionfromtherequirementsoftheSecuritiesActisavailable.TheBondsmaynotbeofferedorsold directlyorindirectlyinIndiaorto,orfortheaccountorbenefitof,anyresidentofIndia. AcopyofthisOfferingCircularwillbedeliveredtotheIndianExchanges,theReserveBankofIndiaandtheRegistrarofCompanies,Maharashtra, forinformationpurposesonly. DealerManager DEUTSCHE BANK The Issuer accepts full responsibility for the information contained in this Offering Circular and, having made all reasonable enquiries, confirms that to the best of its knowledge and belief (i) this Offering Circular contains all information with respect to the Issuer, its subsidiaries (together with the Issuer, the “Group”), the Bonds and the Shares which is material in the context of the issue and offering of the Bonds; (ii) the statements contained in this Offering Circular relating to the Issuer and the Group are in every material particular true and accurate and not misleading in any material respects; (iii) the opinions and intentions expressed in this Offering Circular with regard to the Issuer and the Group are honestly held, have been reached after due and careful consideration and are based on reasonable assumptions; (iv) there are no other facts in relation to the Issuer, the Group, the Bonds or the Shares the omission of which would, in the context of the issue and offering of the Bonds, make any statement in this Offering Circular misleading in any material respect; and (v) all reasonable enquiries have been made by the Issuer to ascertain such facts and to verify the accuracy of all such information and statements. This Offering Circular does not constitute an offer of, or an invitation by or on behalf of the Issuer, Deutsche Bank AG, Hong Kong Branch (the “Dealer Manager”), Deutsche Trustee Company Limited (the “Trustee”) or the Agents (as defined herein) to subscribe for or purchase, any of the Bonds or Shares, and may not be used for the purpose of an offer to, or a solicitation by, any person, in any jurisdiction in which such offer or invitation would be unlawful. The distribution of this Offering Circular and the offering of the Bonds in certain jurisdictions may be restricted by law. Persons into whose possession this Offering Circular comes are required by the Issuer and the Dealer Manager to inform themselves about and to observe any such restrictions. For a description of certain further restrictions on offers and sales of the Bonds and distribution of this Offering Circular, see “Subscription and Sale.” None of the Dealer Manager, the Trustee or any of the Agents has separately verified the information contained in this Offering Circular. Accordingly, no representation, warranty or undertaking, express or implied, is made and no responsibility or liability is accepted by the Dealer Manager, the Trustee or the Agents as to the accuracy or completeness of the information contained in this Offering Circular or any other information supplied in connection with the offering of the Bonds or the Shares to be issued upon conversion thereof. None of the Dealer Manager, the Trustee or any of the Agents makes any recommendation as to whether Holders of Existing Bonds should participate in the Exchange Offer. Each person receiving this Offering Circular acknowledges that such person has not relied on the Dealer Manager, the Trustee or the Agents or on any person affiliated with the Dealer Manager, the Trustee or the Agents in connection with its investigation of the accuracy of such information or its investment decision and each such person must rely on its own examination of the Issuer, the Group and the terms of the offering, including the merits and risks involved in investing in the Bonds. No person is authorised to give any information or to make any representation not contained in this Offering Circular and any information or representation not so contained must not be relied upon as having been authorised by or on behalf of the Issuer, the Dealer Manager, the Trustee or the Agents. The delivery of this Offering Circular at any time does not imply that the information contained in it is correct as at any time subsequent to its date. Certain monetary amounts in this Offering Circular have been subject to rounding adjustments. Accordingly, figures shown as totals in certain tables may not be an arithmetic aggregation of the figures which precede them. Any market data and industry forecasts used throughout this Offering Circular have been obtained from market research, publicly available information and industry publications. Industry publications generally state that the information that they contain has been obtained from sources believed to be reliable but that the accuracy and completeness of that information is not guaranteed. Similarly, internal surveys, industry forecasts and market research, while believed to be reliable, have not been independently verified, and none of the Issuer, the Dealer Manager, the Trustee or the Agents makes any representation as to the accuracy of that information. Prospective investors should consider the notification issued by the Indian Ministry of Finance, dated August 31, 2005, pursuant to which certain entities that are not eligible to invest in India through the portfolio route and entities prohibited by Securities and Exchange Board of India (“SEBI”) from buying, selling or dealing in securities shall not be eligible to participate in a foreign currency convertible bond (“FCCB”) offering. Each purchaser of the Bonds is deemed to have acknowledged, represented and agreed that they are eligible to invest in India under applicable law, including the Issue of Foreign Currency Convertible Bonds and Ordinary Shares (Through Depositary Receipt Mechanism) Scheme, 1993 of India, as amended from time to time, and have not been prohibited by SEBI from buying, selling or dealing in securities. The information on the Issuer’s website or any website directly or indirectly linked to such website does not form part of and is not incorporated by reference into this Offering Circular and you should not rely on it. i NOTICE TO PROSPECTIVE INVESTORS IN THE UNITED KINGDOM Our Bonds and Shares may not be offered or sold to any person in the United Kingdom, other than to persons whose ordinary activities involve them acquiring, holding, managing or disposing of investments (as principal or agent) for the purposes of their businesses or who it is reasonable to expect will acquire, hold, manage or dispose of investments (as principal or agent) for the purposes of their businesses or otherwise in circumstances which have not resulted and will not result in an offer to the public in the United Kingdom. NOTICE TO PROSPECTIVE INVESTORS IN INDIA The Dealer Manager has represented, warranted and agreed that this Offering Circular will not be registered as a prospectus with the Registrar of Companies and that the Bonds will not be offered or sold in India, nor has it circulated or distributed nor will it circulate or distribute this Offering Circular or any other offering document or material relating to the Bonds, directly or indirectly, to the public or any members of the public in India. CONVENTIONS In this Offering Circular, unless otherwise specified or the context otherwise requires, all references to “Holders” or “Bondholders” are to holders of the Bonds from time to time. In this Offering Circular, unless otherwise specified or the context otherwise requires, all references to “India” are to the Republic of India and its territories and possessions, and all references to the “U.S.” and “United States” are references to the United States of America and its territories and possessions. In this Offering Circular, unless otherwise specified or the context otherwise requires, all references to the “Indian Government” or the “Government” are to the government of India and to the “Companies Act” are to the Companies Act, 1956 of India, as amended. For further definition of terms, see “Glossary” below. PRESENTATION OF FINANCIAL INFORMATION Financial Data All historical financial information included in this Offering Circular is that of 3i Infotech and its consolidated subsidiaries. This Offering Circular includes the audited consolidated financial statements of 3i Infotech as of and for each of the years ended March 31, 2009, 2010 and 2011, and audited consolidated financial statements for the nine months ended December 31, 2010 and December 31, 2011 prepared in accordance with generally accepted accounting principles in India (“Indian GAAP”) and the Companies Act. 3i Infotech’s fiscal year ends on March 31 and all references to a particular fiscal year refer to the twelve months ending on March 31 of that year. The consolidated financial statements of 3i Infotech as of and for the fiscal years ended March 31, 2009, 2010 and 2011 have been audited by R.G.N. Price & Co. and Lodha & Co., independent auditors, as stated in their reports appearing in this Offering Circular. The financial statements of 3i Infotech are presented in Indian Rupees and have been prepared in accordance with Indian GAAP. There are significant differences between Indian GAAP and International Financial Reporting Standards (“IFRS”); accordingly, the degree to which the Indian GAAP financial statements included in this Offering Circular will provide meaningful information is entirely dependent on the reader’s level of familiarity with Indian accounting practices, Indian GAAP and the Companies Act. Any reliance by persons not familiar with Indian accounting practices, Indian GAAP and the Companies Act on the financial disclosures presented in this Offering Circular should accordingly be limited. For a narrative discussion of certain differences between Indian GAAP and IFRS, as they relate to us, see “Summary of Certain Differences between Indian GAAP and IFRS.” 3i Infotech has not attempted to quantify the impact of these differences on the financial data included herein, and we urge you to consult your own advisors regarding such differences and their impact on financial data. Any percentage amounts, as set forth in “Risk Factors”, “Management’s Discussion and Analysis of Financial Condition and Results of Operations”, “Business”, and elsewhere in this Offering Circular, unless otherwise indicated, have been calculated on the basis of the audited consolidated financial statements as of and for each of the years ended March 31, 2009, 2010 and 2011, or the audited consolidated financial statements as of and for the nine months ended December 31, 2010 and 2011, of 3i Infotech prepared in accordance with Indian GAAP and the Companies Act. ii Where information has been presented in crores, thousands, millions or billions of units, amounts may have been rounded up or down. Totals of columns or rows in tables may not equal the sum of the individual items, and actual numbers may differ from those contained in this Offering Circular due to rounding. Pro Forma Financial Information This Offering Circular includes unaudited pro forma condensed consolidated financial information of 3i Infotech. These unaudited pro forma condensed consolidated financial statements have been derived by the application of pro forma adjustments to 3i Infotech’s historical consolidated financial statements not included in this Offering Circular. Such adjustments are based on available information and certain assumptions that management believes are reasonable. Please see “Unaudited Pro Forma Condensed Consolidated Financial Information.” The unaudited pro forma consolidated financial information should be read in conjunction with the information contained in “Selected Historical Consolidated Financial Information and Other Data” and the consolidated financial statements of 3i Infotech and related notes appearing elsewhere in this Offering Circular. Non-Indian GAAP Financial Measures EBITDA is a non-Indian GAAP financial measure commonly used by financial analysts in evaluating the financial performance of companies. We believe that EBITDA may be useful for potential purchasers of the Bonds in assessing our operating performance and our ability to meet our debt service requirements, fund capital expenditures and expand our business. As there is no generally accepted method of calculating EBITDA, this term, as used herein, is not necessarily comparable to similarly titled measures of other companies. EBITDA has limitations as an analytical tool and should not be considered in isolation from, or as an alternative to, net profit, cash flows from operations or other data prepared in accordance with Indian GAAP. Some of these limitations are: it does not reflect cash outlays for capital expenditures or contractual commitments; it does not reflect changes in, or cash requirements for, working capital; it does not reflect the interest expense, or the cash requirements necessary to service interest or principal payments on indebtedness; it does not reflect income tax expense or the cash necessary to pay income taxes; although depreciation and amortization are non-cash charges, the assets being depreciated and amortised will often have to be replaced in the future, and EBITDA does not reflect cash requirements for such replacements; it does not reflect the impact of earnings or charges resulting from matters we consider not to be indicative of our ongoing operations; and other companies, including companies in our industry, may calculate this measure differently than as presented in this Offering Circular, limiting the usefulness of some measures for comparative measure. Because of these limitations, EBITDA and the related ratios should not be considered as measures of discretionary cash available to invest in business growth or to reduce indebtedness. We compensate for these limitations by relying primarily on our Indian GAAP results using EBITDA only supplementally. For more information, see the financial statements and related notes included elsewhere in this Offering Circular. For presentation of net income as calculated under Indian GAAP and a reconciliation to our EBITDA, see “Selected Historical Financial Information and Other Data.” iii CURRENCY TRANSLATIONS This Offering Circular contains translations of Indian Rupees amounts to U.S. dollars at specific rates solely for the convenience of the reader and unless otherwise noted, all translations from Indian Rupee to U.S. dollars in this Offering Circular were made at the rates of Rs. 52.3824 to U.S.$1.00, being the exchange rate published by the Federal Reserve Bank of New York for December 31, 2011. No representation is made that the Indian Rupee or U.S. dollar amounts referred to in the Offering Circular could have been or could be converted in U.S. dollars or Indian Rupees, as the case maybe, at any particular rate or at all. FORWARD-LOOKING STATEMENTS This Offering Circular contains both historical and forward-looking statements. All statements other than statements of historical fact contained in this Offering Circular, including, without limitation, those regarding our future financial position and results of operations, strategy, projects and prospects, plans, objectives, goals and targets, future developments in the markets where we participate or are seeking to participate, and any statements preceded by, followed by or that include the words “believe,” “expect,” “aim,” “intend,” “will,” “would,” “may,” “anticipate,” “project,” “pursue,” “shall,” “seek,” “should,” “target,” “estimate,” “potential” or similar expressions or the negative thereof, are forward-looking statements. These forward-looking statements relate to events that are subject to known and unknown risks, uncertainties and other factors, some of which are beyond our control, which may cause our actual results, performance or achievements, or industry results to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. These forward-looking statements are based on numerous assumptions regarding our present and future business strategies and the environment in which we will operate in the future. Important factors that could cause our actual results, performance or achievements to differ materially from those in the forward-looking statements include, among others, the following: continued economic growth in India; regulatory changes pertaining to the information technology industry in India and our ability to respond to them; our ability to implement our plans to restructure our indebtedness under the Corporate Debt Restructuring ("CDR") process; our ability to successfully implement our strategy, growth and expansion plans; technological changes; our exposure to market risks; equity prices or other rates or prices; performance of Indian debt and equity markets; our ability to hire and retain qualified personnel; general political, economic and business conditions in India and other countries; occurrence of natural calamities or natural disasters affecting the areas in which the Issuer has operations; iv changes in economic policies and regulatory environment (including foreign control regulations and legislation); changes in currency exchange rates; protracted global recession or depression; significant competition; and other factors beyond our control. Additional factors that could cause actual results, performance or achievements to differ materially include, but are not limited to those discussed under the sections titled “Risk Factors”, “Management’s Discussion and Analysis of Financial Condition and Results of Operations”, “Industry” and “Our Business” respectively, of this Offering Circular. Such forward-looking statements and any other projections contained in this Offering Circular (whether made by us or any third party) are predictions and are subject to various known and unknown risks and uncertainties. Accordingly, there are or will be factors that could cause actual performance, achievements, results or outcomes to differ materially from those contemplated by the relevant statement. We believe these factors include, but are not limited to, those described under “Risk Factors”. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in this Offering Circular. We undertake no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise. The forward-looking statements contained in this Offering Circular are based on the beliefs of the management of the Issuer, as well as the assumptions made by and information currently available to the management of the Issuer. Although we believe that the expectations reflected in such forward-looking statements are reasonable at this time, we cannot assure investors that such expectations will prove to be correct. Given these uncertainties, investors are cautioned not to place undue reliance on such forward-looking statements. If any of these risks and uncertainties materialise or if any of our underlying assumptions, prove to be incorrect, our actual results of operations or financial condition, could differ materially from that described herein as anticipated, believed, estimated or expected. All subsequent written and oral forward-looking statements attributable to us are expressly qualified in their entirety by reference to these cautionary statements. We do not make any representation, warranty or prediction that the results anticipated by such forward-looking statements will be achieved, and such forward-looking statements represent, in each case, only one of many possible scenarios and should not be viewed as the most likely or standard scenario. Accordingly, you should not place undue reliance on any forward-looking statements. CAUTIONARY NOTE REGARDING MARKET AND INDUSTRY DATA Information included in this Offering Circular regarding markets, market size, growth rates and other industry data pertaining to our businesses consists of estimates based on data reports compiled by government bodies, professional organisations and analysts, data from other external sources and knowledge of the markets in which we compete. Certain statistical information included in this Offering Circular pertaining to the various sectors in which we operate has been reproduced from trade, industry and government publications and websites. This information is subject to change and cannot be verified with complete certainty due to limits on the availability and reliability of the raw data and other limitations and uncertainties inherent in any statistical survey. In many cases, there is no readily available external information (whether from trade or industry associations, government bodies or other organisations) to validate market-related analysis and estimates, so we have relied on internally developed estimates. While we have complied, extracted and reproduced this data from external sources, including third parties, trade, industry or general publications, we accept no responsibility for accurately or completely reproducing such data. Neither we nor the Dealer Manager have independently verified this data, nor do we make any representation regarding the accuracy of such data. Similarly, while we believe our internal estimates to be reasonable, such estimates have not been verified by any independent sources, and we cannot assure potential investors as to their accuracy. v ENFORCEMENT OF CIVIL LIABILITIES IN INDIA The Issuer is a limited liability Issuer incorporated under the laws of India. A majority of the directors and key managerial personnel of the Issuer are residents of India and a substantial portion of the assets of the Issuer are located in India. As a result, it may not be possible for investors to effect service of process upon the Issuer or such persons outside India, or to enforce judgments obtained against such parties in courts outside India. In India, recognition and enforcement of foreign judgments is provided for under Section 13 and Section 44A of the Civil Code on a statutory basis. Section 13 of the Civil Code provides that foreign judgments shall be conclusive regarding any matter directly adjudicated upon, except: where the judgment has not been pronounced by a court of competent jurisdiction; where the judgment has not been given on the merits of the case; where it appears on the face of the proceedings that the judgment is founded on an incorrect view of international law or a refusal to recognise the law of India in cases to which such law is applicable; where the proceedings in which the judgment was obtained were opposed to natural justice; where the judgment has been obtained by fraud; or where the judgment sustains a claim founded on a breach of any law then in force in India. Under the Civil Code, a court in India shall, upon the production of any document purporting to be a certified copy of a foreign judgment, presume that the judgment was pronounced by a court of competent jurisdiction, unless the contrary appears on record. India is not a signatory to the “Convention on the recognition and enforcement of foreign judgments in civil and commercial matters” or any other international treaty in relation to the recognition or enforcement of foreign judgements. However, Section 44A of the Civil Code provides that where a foreign judgment has been rendered by a superior court, within the meaning of such Section, in any country or territory outside India which the Government of India has by notification declared to be a reciprocating territory, it may be enforced in India by proceedings in execution as if the judgment had been rendered by the competent court in India. However, Section 44A of the Civil Code is applicable only to monetary decrees not being of the same nature as amounts payable in respect of taxes, other charges of a like nature or of a fine or other penalties and does not include arbitral awards. Furthermore, the execution of the foreign decree under Section 44A of the Civil Code is also subject to the exceptions under Section 13 of the Civil Code as discussed above. The United Kingdom, Singapore and Hong Kong have been declared by the Government of India to be reciprocating territories for the purposes of Section 44A of the Civil Code but certain other jurisdictions have not been so declared. A judgment of a court of a country which is not a reciprocating territory may be enforced only by a new proceeding suit instituted in a court of India and not by proceedings in execution. Such a suit has to be filed in India within three years from the date of the judgment in the same manner as any other suit filed to enforce a civil liability in India. It is unlikely that a court in India would award damages on the same basis as a foreign court if an action was brought in India. Furthermore, it is unlikely that an Indian court would enforce foreign judgments if that court were of the view that the amount of damages awarded was excessive or inconsistent with Indian public policy. A party seeking to enforce a foreign judgment in India is required to obtain approval from the RBI to repatriate outside India any amount recovered pursuant to the execution of such a judgment including being subject to income tax in accordance with applicable laws. In addition, any judgment in a foreign currency would be converted into Indian Rupees on the date of the judgment and not on the date of payment. The Issuer cannot predict whether a suit brought in an Indian court will be disposed of in a timely manner or be subject to considerable delays. vi TABLE OF CONTENTS Page SUMMARY...........................................................................................................................................................................1 SUMMARY OF THE TERMS OF THE OFFERING.........................................................................................................9 SUMMARY SELECTED FINANCIAL INFORMATION...............................................................................................14 RISK FACTORS..................................................................................................................................................................20 MARKET PRICE INFORMATION CONCERNING THE SHARES..............................................................................48 DIVIDENDS........................................................................................................................................................................49 USE OF PROCEEDS..........................................................................................................................................................50 EXCHANGE RATE INFORMATION...............................................................................................................................51 CAPITALISATION AND INDEBTEDNESS....................................................................................................................52 SELECTED HISTORICAL FINANCIAL INFORMATION AND OTHER DATA.......................................................53 UNAUDITED PRO FORMA CONDENSED CONSOLIDATED FINANCIAL INFORMATION...............................59 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.............................................................................................................................61 INDUSTRY OVERVIEW...................................................................................................................................................82 BUSINESS...........................................................................................................................................................................87 REGULATION..................................................................................................................................................................110 BOARD OF DIRECTORS AND SENIOR MANAGEMENT........................................................................................113 ORGANISATION STRUCTURE.....................................................................................................................................119 PRINCIPAL SHAREHOLDERS......................................................................................................................................120 TERMS AND CONDITIONS OF THE BONDS.............................................................................................................121 GLOBAL CERTIFICATE.................................................................................................................................................153 CLEARANCE AND SETTLEMENT OF THE BONDS.................................................................................................155 DESCRIPTION OF THE SHARES..................................................................................................................................157 THE INDIAN SECURITIES MARKET..........................................................................................................................165 GOVERNMENT OF INDIA APPROVALS....................................................................................................................170 FOREIGN INVESTMENT AND EXCHANGE CONTROL..........................................................................................171 TRANSFER RESTRICTIONS..........................................................................................................................................176 TAXATION.......................................................................................................................................................................177 DEALER MANAGER.......................................................................................................................................................180 LEGAL MATTERS...........................................................................................................................................................181 INDEPENDENT AUDITORS..........................................................................................................................................181 GLOSSARY.......................................................................................................................................................................182 SUMMARY OF SIGNIFICANT DIFFERENCES BETWEEN INDIAN GAAP AND IFRS.......................................186 GENERAL INFORMATION............................................................................................................................................192 SUMMARY OVERVIEW We are in the business of providing a range of IT & IT enabled solutions and services to companies worldwide, primarily companies in the banking, insurance and financial services industries. The Issuer was incorporated on October 11, 1993 as a wholly-owned subsidiary of ICICI Limited, the predecessor of ICICI Bank Limited with effect from March 29, 2002. Over the years, we have evolved to a geographically diverse company that operates in two main business lines, namely IT solutions and transaction processing services. Through these two business lines, we offer a comprehensive range of software, IT services and IT enabled solutions, including packaged applications for the banking, insurance and financial services industries (encompassing corporate, retail and commercial banking, insurance policy sourcing and claims processing, investor servicing and Internet delivery of financial services, as well as business intelligence and analytical applications), an enterprise resource planning suite of applications, custom application software development, deployment, maintenance and support services (both onsite and offshore), managed IT services including infrastructure services, enterprise management services and advisory services, IT consulting services and transaction services. In April 2005, we completed an initial public offering of our shares and our shares are currently traded on the Stock Exchanges. On June 30, 2011, we completed the sale of our U.S.-based global billing and payments unit, consisting of Regulus and J&B Software, to an affiliate of Cerberus, one of the world’s leading private investment firms, for gross proceeds of approximately U.S.$ 137 million. We acquired J&B Software in 2007 and Regulus in 2008, and the companies were integrated to form our global billing and payments unit in fiscal 2009. Following this divestment, we will continue to concentrate on our core IT business. Our total income was Rs. 23,046.97 million in fiscal 2009, Rs. 24,687.54 million in fiscal 2010, and Rs. 25,874.73 million in fiscal 2011, and Rs. 19,340.22 million and Rs. 13,490.97 million for the nine months ended December 31, 2010 and 2011, respectively. Profit before interest, depreciation, extraordinary items and tax was Rs. 4,591.63 million in fiscal 2009, Rs. 5,215.90 million in fiscal 2010, and Rs. 5,424.66 million in fiscal 2011, and Rs. 4,086.30 million and Rs. 2,492.40 million for the nine months ended December 31, 2010 and 2011, respectively. Profit/(loss) after tax and before extra-ordinary items was Rs. 2,664.14 million in fiscal 2009, Rs. 2,659.53 million in fiscal 2010, and Rs. 2,535.75 million in fiscal 2011, and Rs. 1,901.46 million and Rs. (432.85) million for the nine months ended December 31, 2010 and 2011, respectively. On a pro forma basis, after giving effect to the sale of Regulus and J&B Software: our total income was Rs. 18,125.96 million in fiscal 2011 and Rs. 13,490.97 million for the nine months ended December 31, 2011; profit before interest, depreciation, extraordinary items and tax was Rs. 4,424.56 million in fiscal 2011 and Rs. 2,492.40 million for the nine months ended December 31, 2011; and profit/(loss) after tax and before extra-ordinary items was Rs. 2,022.60 million in fiscal 2011 and Rs. (432.85) million for the nine months ended December 31, 2011, respectively. As of March 31, 2011, we serviced over 1,500 active customers in more than 50 countries through our portfolio of IT solutions and transaction services. For fiscal 2011 and fiscal 2010, 51% and 55%, respectively, of our total income was from clients in North America, 28% and 26%, respectively of our total income was from clients in South Asia, 10% and 9%, respectively, of our total income was from clients in MEARC, 6% and 6%, respectively, of our total income was from clients in Western Europe and 5% and 4%, respectively, of our total income was from clients in the APAC region. For fiscal 2011 and fiscal 2010, 67% and 62%, respectively of our total income was from IT solutions 32% and 37%, respectively, of our total income was from transaction services, and 1% and 1%, respectively of our total income was from other income. Further, for fiscal 2011 and fiscal 2010, 6% and 8%, respectively, of our total income was from ICICI Bank Limited and certain of its subsidiaries and affiliates, while our top five customers (excluding ICICI Bank Limited and certain of its subsidiaries and affiliates) contributed 9% and 12%, respectively, of our total income during these periods. For the nine months ended December 31, 2010 and 2011, 52% and 34%, respectively, of our total income was from clients in North America, 27% and 39%, respectively of our total income was from clients in South Asia, 11% and 15%, respectively, of our total income was from clients in MEARC, 6% and 8%, respectively, of our total income was from clients in Western Europe and 4% and 4%, respectively, of our total income was from clients in the APAC region. For the nine months ended December 31, 2010 and 2011, 66% and 92%, respectively of our total income was from IT solutions 33% and 6%, respectively, of our total income was from transaction services, and 1% and 2%, respectively of our total income was from other income. Further, for the nine months ended December 31, 2010 and 2011, 6% and 8%, respectively, of our total income was from ICICI Bank Limited and certain of its subsidiaries and affiliates, while our 1 top five customers (excluding ICICI Bank Limited and certain of its subsidiaries and affiliates) contributed 10% and 6%, respectively, of our total income during these periods. Income by Segment For the year ended March 31, For the Nine Months ended December 31, December 31, 2009 2010 2011 2010 2011 Income from Operations IT Solutions........................... 67% 62% 67% 66% 92% Transaction Services............. 32% 37% 32% 33% 6% Other Income............................ 1% 1% 1% 1% 2% Total Income........................... 100% 100% 100% 100% 100% Income by Region For the year ended March 31, For the Nine Months ended December 31, December 2009 2010 2011 2010 31, 2011 South Asia.......................... 28% 26% 28% 27% 39% North America.................... 50% 55% 51% 52% 34% MEARC.............................. 10% 9% 10% 11% 15% Western Europe.................. 7% 6% 6% 6% 8% Asia Pacific........................ 5% 4% 5% 4% 4% Total Income..................... 100.0% 100% 100% 100% 100% Our IT solutions offerings include software solutions for the banking and financial services industry (which includes insurance, mutual fund and capital markets), and an enterprise resource planning package. Our banking offerings include the Kastle™ suite of products which are sold in over 22 countries and comprise a range of software solutions addressing the retail, corporate banking, business intelligence, analytical applications, anti-money laundering (through our product Amlock) and internet delivery needs of a wide range of financial institutions, including corporate banks, retail banks, universal banks, capital market intermediaries, investment banks and other specialised financial institutions. Our PREMIA™ suite of software products comprises an integrated enterprise insurance management system for property, casualty, life and health insurance providers. The PREMIA insurance management solutions suite is designed to proficiently perform all the functions of an insurance company such as underwriting / policy administration, claims management, reinsurance and accounting. It covers various business classes such as property, general liability, workers compensation, commercial auto, business owners policy, marine cargo, personal auto, homeowners, umbrella / package, individual / group life, health, liabilities and related areas. We also offer products that allow us to service the market for mutual funds, private wealth management and the insurance industry. Our software solutions focus on the operational elements of the asset management process, including clearing, settlement, order management and accounting. Our capital market and mutual fund products also include Tradis, a comprehensive solutions suite for stockbrokers and traders which manages the entire trading process from order to settlement; MFund/AM, a client-server based application suite that streamlines fund accounting, valuation, investment management and lending operations and is designed for mutual funds, unit trusts, asset management companies and other financial institutions; Mfund/ISS, a web-based investor services system that helps unit trust management companies cost effectively streamline their operations; Mfund/Dealing, a front-office automation system for investment managers which addresses requirements in the dealing, pre-dealing, decision support, intent generation and order management areas; C-matis, a comprehensive multi-currency Wealth Management solutions suite; Quantis, an application that allows for end-to-end Investment Management Operations - from Analytics and Order Management to Accounting and NAV Generation; and CRx a comprehensive multi-language and multi- currency browser based credit risk analysis product. See “Business – Our Offerings - Product Offerings - Capital Market, Mutual Funds and Private Wealth Management Solutions.” 2
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