2nd Organizations, Artifacts and Practices Workshop - GFR

107 Pages·2012·1.67 MB·English

nd
2 Organizations, Artifacts and Practices
Workshop
Materiality and Space in Management and
Organization Studies

Université Paris Dauphine
May 2012, 10th-11th

Editors:
Pr. François-Xavier de Vaujany (Université Paris-Dauphine)
Dr. Nathalie Mitev (London School of Economics)
With the help of Alexandre Renaud (PhD student, Université Paris-Dauphine)

2nd Organizations, Artifacts and Practices Workshop – May 2012, 10th-11th 1
Scientific Committee:
Madeleine Akrich (Mines ParisTech)
Richard Baskerville (Georgia State University)
Jean-François Chanlat (Université Paris-Dauphine)
Stewart Clegg (University of Technology Sydney)
Darryl Coulthard (Deakin University)
Christophe Elie-Dit-Cosaque (Université Paris-Dauphine)
Vladislav Fomin (Vytautas Magnus University)
Michael Gallivan (Georgia State University)
Magda Hercheui (Westminster Business School)
Debra Howcroft (Manchester University)
Isabelle Huault (Université Paris-Dauphine)
Anthony Hussenot (Université Paris-Dauphine)
Michel Kalika (Université Paris-Dauphine)
Paul Leonardi (Northwestern University)
Nathalie Mitev (London School of Economics)
Kalle Lyytinen (Case Western University)
Emmanuel Monod (Université Paris-Dauphine)
Fabian Muniesa (Mines ParisTech)
Jan Ondrus (ESSEC)
Carsten Sorensen (London School of Economics)
Shirish Srivastava (HEC Paris)
Mustafa Ozbilgi (Brunel University)
Emmanuelle Vaast (McGill University)
François-Xavier de Vaujany (Université Paris-Dauphine)
Edgar Whitley (London School of Economics).

Organizing Committee:
Mathieu Chauvet (université Paris-Dauphine)
Ana Druméa (université Paris-Dauphine)
Pierre Dal Zotto (Université Paris-Dauphine)
Christophe Elie-Dit-Cosaque (université Paris-Dauphine)
Wifak Guedanna (London School of Economics)
Pierre Laniray (Université Paris-Dauphine)
Nathalie Mitev (London School of Economics)
Fabrice Perriac (Université Jean Monnet)
Alexandre Renaud (Université Paris-Dauphine)
Najma Saïdani (Université Paris-Dauphine)
François-Xavier de Vaujany (Université Paris-Dauphine)
Christine Vicens (DRM)

2nd Organizations, Artifacts and Practices Workshop – May 2012, 10th-11th 2
LIST OF ABSTRACTS
Session 1 - Knowledge and Sociomateriality 9
Sociomateriality at the Boundary (object), Aitamurto, Erickson, Ventresca 10
Performing Knowledge: materiality in rating and ranking practices, Scott, Orlikowski 12
Sociomaterial Entanglement in Virtual Spaces, Lâm 14
New Vocabulary or Reformulation of Existing Theories, Kautz, Jense 18
Session 2 – Identity, Culture and Material Space 21
Crystal Image: rethinking difference, repetition and materiality, McLean 22
Sociomateriality and Professional Identity, Laniray 24
The Price of Organising Culture: economic guidance within Government, O’Brien 27
Controlling managers “Becoming”? The practices of identity regulation, Peze 29
Session 3 – Architecture, Time and Space in Organizations 32
Digitalization of Architectural Design Practice, Lindberg, Lyytinen, Gaskin, Yoo, Thummadi 33
Management Systems as Organizational “architectures”: the chronotope, Lorino 36
When Material Space Becomes Organizational Space, Raulet-Croset 39
Mobile Information Systems and Organizational Control, Leclercq-Vandelannoitte 42
Session 4 – Traces, Footprints and Materiality 43
Mobilizing Sociomaterial Properties of Open Source Software, Bonneau 44
An Institutional Perspective on Corporate Reputation, Lambrix, de Vaujany 46
How Sociomateriality and Institutions Entangle, Zorina, Avison 49
The Hard Side of Climate Change: local materialization and space re-organizing, Bruzzone 51
Session 5 – Information Systems, Practice and Materiality 52
Technology as Space of Interaction: resistance and subversion, Fernandez, Forgues 53
IS as a Spatial Practice: a call for a spatial turn in MIS research, de Vaujany, Vaast 55
Boundary Objects: technology in the creative construction of e-business, Lowe, Locke 59
ERP-in-use: from global control to local enacted workarounds, Malaurent, Avison 61
Session 6 – Coordination across Space and Materiality 64
Fashion-Enacting Industry, Warnier, Lecocq 65
Virtual Space as Agency Cost Minimizer, Navazhylava 69
The Role of Material Space in Coworking Spaces Hosting Entrepreneurs, Fabbri, Charue-Duboc 72
In/different Spaces: the permanence of space in media work, Hakkinen, Kivinen 74
Session 7 – Design, Innovation, Materiality 77
The Becoming of Agency: Version Control Use in Open Source, Maha Shaikh, 78
A Biography of Software Development: OSS for microfinance, Houij-Gueddana 80
Co-evolution of Design and Use: the role of material artifacts, Pascal, Thomas 82
Session 8 – Everyday Materiality in and outside Organizations 83
Bachelard’s Poetics and the Study of Materiality in Organizations, Charbonneau 84
Space, Materiality and Food, Altman 86
Understanding Organization Design Emergence from Experience, Baskerville, Hussenot 87
Exploring how the Signification of a Practice is Constructed, Ientile-Yalenios 89
Session 9 – Learning and Demateriality 91
The Use of Space by Employees to Complete their E-Learning, Gupta, Baudoin 92
E-Journal System in a Lithuanian School, Fomin, Cesonyte 93
Demateriality: social mutation and managerial challenges, Binninger, Fimbel, Karyotis 95
Session 10 – Public Organizations, Emergency and Materiality 97
The Emergence of Organizational Entanglement, Adrot, Hussenot 98
Organizing Risk Communication in Emergency Management, de Weydenthal 99
Unravelling the Digitalization of Norwegian Municipalities, Liste Munoz 102
2nd Organizations, Artifacts and Practices Workshop – May 2012, 10th-11th 3
CALL FOR CONTRIBUTION
The first OAP workshop was launched in May of 2011 with the goal of facilitating discussion among
scholars from various disciplines (e.g. management, sociology, ergonomics, computer science,
psychology…) who collectively share an interest in understanding the dynamics that exist between
organizations, artifacts (IT, managerial technologies, buildings, machines, cognitive schemes,
symbols…), and practices.
The workshop’s second session will concentrate on the subjects of materiality (of artifacts, practices
and/or organizations) and material spaces as they exist in Management and Organization Studies.
According to Orlikowski (2007,p. 1435), "the [OS] field has traditionally overlooked the ways in which
organizing is bound up with the material forms and spaces through which humans act and interact."
Since the late 90s, two main streams of research have developed with the intention of analyzing
these issues.
The first stream of research has focused on the ways in which (material) spaces are constituted and
transformed through everyday practices (see Clegg and Kornberger, 2006). Consequently, this
research suggests that organizational theory must perform a “spatial turn” in order to incorporate
the volumetric analysis of objects and everyday spatial practices.
The second stream of research is related to sociomaterial practices (influenced primarily by Latour,
2005, Suchman, 1987, Pickering, 1995 and Orlikowski, 2005, 2007) and has attempted to overcome
the dichotomy between social and material worlds by concentrating on the practices within
organizations. These practices are constituted by, but also produce, material and social dynamics.
The second workshop will aim at shedding light on the following topics, among others:
- The entanglements between the material and social dimensions of organizational practices;
- The convergences and divergences between literatures relating to spatial practices and
sociomaterial practices;
- Identity and sociomaterial practices;
- Rules/regulations and sociomaterial practices;
- Reputation and sociomaterial practices;
- Performance and sociomaterial practices;
- Sociomaterial perspectives: are these simply reformulations of Actor-Network Theory?
- ANT and the material-social divide;
- Material space vs. organizational space;
- Post-Marxist perspectives on materiality;
- Material artifacts and organizational dynamics;
- Managerial techniques and their cultural/material underpinnings;
- Service vs. industry oriented activities and their material significance;
- Social networks and their material implications.
2nd Organizations, Artifacts and Practices Workshop – May 2012, 10th-11th 4
WELCOME

We are delighted to welcome you to the second OAP workshop in Paris in such large
numbers. We have been amazed at the interest it has generated despite our rather
amateurish public relations efforts….

Although the large numbers have meant, for the Dauphine team particularly, several
reorganizations on the practical side, we are extremely pleased to see such a varied
audience from France and the UK, Europe and elsewhere. The range of disciplines
represented by speakers and attendees has also exceeded our expectations. So we thank
you very much for submitting, chairing, speaking, listening and we are sure doing much
talking, questioning and arguing, whichever discipline and country you come from. We do
hope some useful insights will be gained by all.

Our aim in the first OAP workshop in May 2011 was to facilitate discussion among scholars
from various disciplines (e.g. management, sociology, organization studies, computer
science, design, psychology, geography, information systems, etc.) that collectively share an
interest in understanding the dynamics that exist between organizations, artefacts (IT,
managerial technologies, buildings, machines, cognitive schemes, symbols…) and practices.

This year’s themes of socio-materiality and space have clearly attracted cross-disciplinary
attention and we hope this will materialize further in the space Paris Dauphine University
has provided for these two days. Your interest has, of course, been greatly stimulated by our
excellent keynote speakers, who also come from various backgrounds and countries, but
who are all equally original and influential thinkers and scholars. We especially thank them
for having accepted to participate so generously, particularly in the context of a new and
unknown workshop, with not much of a reputation – only so far, we hope!

This now annual event is co-chaired by François-Xavier de Vaujany (DRM, Université Paris-
Dauphine, France) and Nathalie Mitev (Management Department, London School of
Economics, UK). It took place in Paris in 2011 and 2012 and will take place in London in 2013
and Rome in 2014.

Have a great workshop!

Francois-Xavier and Nathalie, co-chairs of OAP 2012
2nd Organizations, Artifacts and Practices Workshop – May 2012, 10th-11th 5
TIME SCHEDULE
OAP workshop 2012
Materiality and Space in Management and Organization Studies
10-11th May 2012, Paris, La Défense
Université Paris-Dauphine
Thursday 10th May 2012
13.30-15.00 Registration (Dauphine‘s Campus at la Defense)
15.00-15.30 Amphitheatre: Welcome talk by Nathalie Mitev (LSE), François-Xavier de Vaujany (Université Paris-Dauphine) and Arnaud
Raynouard, International VP (Université Paris-Dauphine)
15.30-16.30 Opening Keynote 1 (Amphitheatre)
―Mangle of practices‖, Professor Andrew Pickering (University of Exeter)

16.30-18.30 Parallel session 1 (Room E 260) Parallel session 2 (Room E252)
Knowledge and sociomateriality Identity , culture and material space
Track chair: Nathalie Mitev (LSE) Track chair: Jean-François Chanlat (DRM-Dauphine)
Sociomateriality at the Boundary (Object): extended knowledge and the crowd Crystal Image: Rethinking Difference, Repetition & Materiality (Chris McLean,
(Tanja Aitamurto, Stanford University, Ingrid Erickson, Cornell University, Manchester Business School)
Marc J. Ventresca, Oxford University)
Sociomateriality and professional identity: an underexplored relationship? (Pierre
Performing Knowledge: The Constitutive Role of Materiality in Rating and Laniray, DRM-Dauphine)
Ranking Practices (Susan Scott, LSE and Wanda Orlikowski, MIT)
The price of organising Culture: On the limits of economic guidance within
Sociomaterial entanglement in virtual spaces: knowledge creation practice in government (Dave O‘Brien, City University)
online platforms (LÊ Patrick Lâm, HEC Paris)
Controling Managers ‗Becoming‘? The Practices of Identity Regulation (Stéphan
Sociomateriality: new vocabulary or reformulation of existing theories? Pezé, DRM-Dauphine)
(Karlheinz Kautz, Tina Blegind Jensen, Copenhagen Business School)
19.30 Social event 1. Walk in Paris and „bâteaux-mouches‟ at the quai de Seine

2nd Organizations, Artifacts and Practices Workshop – May 2012, 10th-11th 6
Friday 11th May 2012
9h-10h Keynote 2 (Amphitheatre)
“Mundane Objects And The Banality Of Evil: The Sociomateriality Of A Death Camp”,
Professor Stewart Clegg (UTS, Australia)

10h-10h30 Break
10h30-12h30 Parallel session 3 (Room E 260): Parallel session 4 (Room Parallel session 5 (Room E Parallel session 6 (room
Architecture, time and space in E252): Traces, footprints and 253): IS, practice and E266): Coordination across
organizations materiality materiality space and materiality
Track chair: Magda Hercheui Track chair: Vasiliki Baka Track chair: François-Xavier Track chair: Vladislav
(Westminster university) (LSE) de Vaujany (Université Paris- Fomin (Vytaugnas
Dauphine) university)

Exploring Digitalization of Architectural Mobilizing sociomaterial properties of Technology as Space of Interaction: A Fashion-enacting industry:
Design Practice through Ecologies of open source software to reconfigure Study of Resistance and Subversion Coordination among actors within
Affordances (Aron Lindberg, Case Western organizational dynamics: an activity- (Pablo Fernandez, EM Lyon, Bernard Prêt-à-Porter sector through
University, Kalle Lyytinen, Case Western theoretical analysis of co-configuration Forgues, EM Lyon) sociomaterial practices (Vanessa
University, James Gaskin, Case Western practices (Claudine Bonneau, Warnier and Xavier Lecocq, IAE de
University, Youngjin Yoo, Temple UQUAM) Boundary objects: technology in the Lille)
University, Veeresh Thummadi, Case
creative construction of electronic
Western University) Aconr poraintes tirteuptuiotantailo n: tpheer scpoencsteivqeu encoens business (Alan Lowe, Joanne Locke, Virtual space as agency cost
minimizer (Kseniya Navazhylava,
Management systems as organizational of electronic footprints (Hélène Aston Business School) HE C Paris)
"architectures" The chronotope (time-space Lambrix, DRM-Dauphine, François-
frame) of organizing (Philippe Lorino, Xavier de Vaujany, DRM-Dauphine) ERP-in-use: from GLOBAL control to The role of material space in
ESSEC Paris) local enacted workarounds: a practice- coworking spaces hosting
How Sociomateriality and Institutions
based study from a multinational firm entrepreneurs: the case of the
When material space becomes Entangle: A Case Study of End-User (Julien Malaurent, EM Lyon and David Beehive in Paris (Julie Fabbri,
organizational space: a ―space-based‖ Communities and Internet Avison, ESSEC Business School) Florence Charue-Duboc, CRG Ecole
coordination to deal with volatile Infrastructure Development (Aljona Polytechnique)
and recurring problems of urban incivility
Zorina, ESSEC Business School, IS as a spatial practice: A call for a
(Nathalie Raulet-Croset, CRG Ecole In/different spaces – the permanence
David Avison, ESSEC Business spatial turn in MIS research (François-
Polytechnique) of space in media work (Lotta
School) Xavier de Vaujany, DRM-Dauphine,
Emmanuelle Vaast, McGill University) Häkkinen, University of Turku, Nina
Mobile information systems and Kivinen, Åbo Akademi University)
organizational control: beyond panopticon? The hard side of climate change: local
(Aurélie Leclercq-Vandelannoitte, IESEG materializations and space re-
organizing (Silvia Bruzzone, CNRS)
2nd Organizations, Artifacts and Practices Workshop – May 2012, 10th-11th 7
12h30-14h Lunchtime
14.00-15.00 Keynote 3 (Amphitheatre)
―Mobile lives‖, Professor John Urry (Lancaster University, UK)

15h00-15h30 Break
15h30-18h30 Parallel session 7 (Room E 252): Parallel session 8 (Room E 253): Parallel session 9 (Room Parallel session 10 (Room E
Design, innovation and materiality Everyday materiality in and E 260): Learning and 266): Public organizations,
Track chair: Wifak Gueddana (LSE) outside organizations demateriality emergency and materiality
Track chair: Nuno Oliveira (LSE) Track chair: Michel Track chair: Anouck Adrot
Kalika (DRM- (Télécom Management)
The Becoming of Agency: Version Control Use Bachelard‘s poetics and the study of Dauphine)
in Open Source (Maha Shaikh, LSE and materiality in organizations (Michele
Warwick Business School) Charbonneau, Ecole Nationale Constraint and opportunities: The emergence of organizational
d‘Administration) entanglement: An illustration from
A biography of software development: OSS for The use of space by
the 2003 French heat wave crisis
microfinance (Wifak Houij Gueddana, LSE) Space, Materiality and food (Yochanan employees‘ to complete their e- (Anouck Adrot, Telecom
Altman, London Metropolitan Business learning program (Bhumika Management Paris and Anthony
Co-evolution of design and use: the role of School) Gupta, Emmanuel Baudoin, Hussenot, DRM-Dauphine)
material artifacts (Amandine Pascal, Université
Telecom Management)
Aix-Marseille, Catherine Thomas, Université de Understanding organization design Organizing risk communication in
Nice) emergence from experience: the concept of E-journal system in Lithuanian emergency management (Nicholas B.
Experiential Organization Design (Richard school: exploratory study of the de Weydenthal, Office of
Baskerville, GSU and Anthony Hussenot, changing organizational environmental programs)
DRM-Dauphine)
conduct (Vladislav Fomin and
Giedrê Česonytė Vytaugnas Unraveling the digitalization of
Exploring how the signification of a University) Norwegian municipalities (Lucia
practice is constructed: the appraisal process Liste Muñoz Department of
viewed through its sociomaterial Demateriality: Social Mutation Interdisciplinary Studies of Culture
dimensions (Jocelyne Yalenios, IAE de and Managerial Challenges Norwegian University of Science and
Lyon) (Anne-Sophie Binninger, Eric Technology)
Fimbel and Catherine Karyotis,
Reims Management School)
18.30 19.30 Concluding keynote: Prof Dick Boland (Case Western Reserve University) and Prof Lucas Introna (Lancaster University).
21h00-22h30 Social event 2: a selection of restaurants and „bistrots‟ in Paris.
2nd Organizations, Artifacts and Practices Workshop – May 2012, 10th-11th 8
Session 1 - Knowledge and sociomateriality
Nathalie Mitev (LSE)

Room E 260
2nd Organizations, Artifacts and Practices Workshop – May 2012, 10th-11th 9
Sociomateriality at the Boundary (Object): extended knowledge and the crowd
Tanja Aitamurto, Stanford University
Ingrid Erickson, Cornell University
Marc J. Ventresca, Oxford University

In tandem with the rise of participatory culture (Jenkins, 1992), the ‗crowd‘ has become a
common part of several types of professional processes, for instance in design and journalism
(Aitamurto and Lewis, 2011; Brabham, 2008; Howe, 2008; von Hippel and Katz, 2002). The ‗crowd‘
refers to the people participating in processes (e.g., tasks, responsibilities, inputs) beyond an
organization‘s boundaries that were once considered the internal dominion of the organization.
‗Crowdsourcing‘—the moniker that generally defines this initiation and acceptance of inputs from the
exterior to interior—has become more common in product development to date (Kay, 2011; di Gangi
andWasko, 2009; Piller and Walcher, 2006).
At Nokia, the global mobile Internet company, for example, ‗the crowd‘ is invited to
participate innovation challenges that the company hopes will enhance their RandD and contribute to
the customer relationship. The call is open for anybody to participate in, and structured via a public
submission online form that resembles a discussion forum: separate ideas are distinguished by way of
their subject headings, time stamps, and author assignations. Sometimes crowdsourcing is extended
beyond the more established practice of merely accepting external inputs to the management of ‗co-
creation‘ situations (Piller, Ihl and Vossen, 2010), in which incumbent employees and external
participants collaborate online to solve problems and conduct tasks together.
Heterogenous engagement such as this has often been described in the literature as
problematic in practice and necessarily mediated by physical artifacts. The employment of a
‗boundary object‘ in such situations has been argued as a way of solving the problem of ‗culture‘ and
action; the argument followed that coordinated action among heterogeneous communities of practice
does not require a common ‗culture‘ for execution, but works instead via the adoption and deployment
of a common ‗object‘ that organizes, disciplines, and facilitates action (Star and Griesemeyer, 1989;
Powell and Colyvas, 2008). Coordination via a boundary object allows each community to work from
its own assumptions, theories and representations (Carlile, 2002) by creating a series of social
moments in which diverse communities of experts and knowledge can find pragmatic purchase for
action (Strauss, 1988). Notably, however, this literature was incubated in the context of shared
workplaces marked by varied expertise and within physical places where these artifacts often signaled
occupational jurisdiction (Bechky, 2003). The current model of crowdsourcing upends these
foundational conditions by requiring coordinated action across a digital boundary made possible by
the Internet.
In this paper, we explore this tension, between the claims and practices of crowdsourcing as a
strategy for collective intelligence (Levy, 1997) and the wisdom of the boundary object ‗crowd‘. We
develop our analysis in the context of two cases of ‗crowdsourcing‘ challenges and related, where the
internet works generally and diffusely as the boundary object permitting (inter)action. We will
examine the following guiding research questions:
- How does crowdsourced knowledge function as a boundary object?
- What are the characteristics in the inclusion and exclusion process of the crowdsourced
knowledge within and beyond organization?
By examining these questions, we aim to seek understanding about the nature of boundary objects in
the context of knowledge, which is shared in online processes.
Crowdsourcing as the „case‟: Two empirical examples
2nd Organizations, Artifacts and Practices Workshop – May 2012, 10th-11th 10