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1993 U.S. Information Services Market Forecast PDF

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September1993 INPUT Vol.IV,No.12 MAP Routeto: Research Bulletin APublicationfromINPUT'SU.S.InformationServicesMarketAnalysisProgram This Just In! INPUT'S 1993 U.S. Information Services Market Forecast Completed! 1993Forecast 1998. The12%rateisacontinuationofthe five-yeargrowthratesforecastin1991and InearlySeptemberINPUTcompletedits 1992,andreflectsthecontinuingeffectsofthe preliminaryconsolidatedU.S.Information lingeringeconomicslowdownandthe Servicesmarketforecast. Thecompleted anticipatedslowpaceofrecovery. forecastwillbedeliveredlaterthisyearasthe U.S.MarketForecastCompendium,anannual Asamatterofinterest,Figure1shows reportissuedaspartofINPUT'SMarket INPUT'SU.S.InformationServicesfive-year AnalysisProgram(MAP). compoundannualgrowthratesforthelast sevenyears. Forecastgrowthdeclinedfrom Theforecastoffersdetailedfive-yearfinancial 17%in1987and1988tothe12%projectedin projectionsforfifteenSIC-definedindustry marketsandsevencross-industry(non- Exhibit1 industry-specific)markets. Foreachmarket, U.S.InformationServicesMarket 1992actualand1993through1998forecast Five-YearGrowthRates expendituresareofferedforuptoseven product/servicedeliverymodes,including processingservices,turnkeysystems, INPUTFive-Year applicationssoftware,systemsoperations, Five-YearPeriod CAGR(Percent) systemsintegration,professionalservices,and 1987-1992 17 networkservices. 1988-1993 17 Tofhethdeactoanbsaosleidcaotnetdai1n9i9n3gUt.hSe.fifnoarleccaosmtphoansenmtosre 1989-1994 15 than6,000discreteelementsofdata. 1990-1995 13 Overview 1991-1996 12 1992-1997 12 TheU.S.InformationServicesmarketwill continuetogrowata12%compoundannual 1993-1998 12 rate(CAGR)tomorethan$236billionby Source: INPUT ©1993byINPUT.Reproductionprohibited. RESEARCHBULLETIN 1991,1992and1993,parallelingtherecent growingtrendtowardsoutsourcingof trendsintheU.S.economy. informationsystemsresourcesasmore businessesreturntocorecompetenciesinorder Althoughtherewillnotbeanimmediatereturn toeffectivelycompeteinthe1990s. tothego-goyearsofthe1980s,14of15 verticalmarketsshowveryrespectabledouble- WorstGrowth-Processingservices,systems digitfive-yearcompoundannualgrowthrates, software,andturnkeysystemswillhavethe rangingfrom10%to17%. Sixoftheseven lowestfive-yeargrowthrates. Processing cross-industrymarketswillalsogrowfrom servicesarereactingtodecreasedornegative, 10%to17%overthenextfiveyears. growthforbothtransactionandutility processingservices. Thebrights—potisthe DeliveryModes: What'sUp? stronggrowthin"other"services suchas disasterrecoveryservices. BestandWorstFive-YearGrowthRates- Exhibit2identifiesthethreedeliverymodes Thesystemssoftwareproductmarketisbeing withthebestfive-yeargrowthrates,andthe affectedasfewerandfewermainframesare threewiththeworstfive-yeargrowthrates. shipped,withacountertrendofincreasing salesoflower-costPCsystemssoftware. By BestGrowth-Applicationssoftwarebenefits 1998,themarketforsystemssoftwareproducts fromtheboominsoft—wareproductswrittenfor fortheworkstation/PCplatformwillbe25% workstationsandPCs anareagrowingat greaterthanthatformainframeplatforms. morethantwicetherateofthemarketsfor Today,themainframeproductshavealmost mainframe-andminicomputer-basedsoftware. 43%ofthesoftwareproductsmarket,while By1998,workstation/PC-basedsoftware workstation/PCproductshave24%and productswillcommandalmosttwo-thirdsof minicomputers33%. theapplicationssoftwaremarket. Exceptforafewindustry-specificmarkets, Networkserviceswillcontinuetobeamajor suchasdiscreteandprocessmanufacturing,the growthareaasbothelectronicinformation marketfornew,dedicatedturnkeysystems servicesandnetworkapplicationsrespondto appearslimited. Althoughthereissomegrowth Americanindustry'salmostinsatiabledemand projected,themajorityofitwilloccurin foron-linedataandsophisticated turnkeysystem-relatedsoftwareproductsand communicationssystems. Systemsoperations, professionalservicesandnotinequipment especiallyintheareasofdesktopservicesand sales. networkmanagement,willbenefitfromthe Exhibit2 DeliveryModeFive-YearGrowth Rates Best Worst ApplicationsSoftware ProcessingServices NetworkServices SystemsSoftware SystemsOperations TurnkeySystems Source: INPUT 2 e1993byINPUT.Reproductionprohibited. INPUT RESEARCHBULLETIN Exhibit3 DeliveryMode1998MarketSizeExtremes 1998 Consideration DeliveryMode Size($B) TheLargestMarket ApplicationsSoftware 48 TheSmallestMarkets SystemsIntegration 19 TurnkeySystems 20 Source: INPUT MarketSizeExtremes-Exhibit3identifiesthe IndustryMarkets- -What'sHot? deliverymodeswiththelargestandsmallest What'sNot? 1998markets. TopMarkets-INPUT'Sresearchandanalysis Applicationssoftwarenotonlyhasthelargest hasidentifiedtheindustrymarketsnotedin shareoftheU.S.InformationServicesmarket, Exhibit4asthosewitheitherthebestISmarket $48billionin1998,i—talsohasthethirdhighest growthratesorthelargestmarketsizein1998. five-yeargrowthrate threepercentagepoints abovetheISindustryasawhole. Thesmallest GrowthRates-Thegrowthratesofthediscrete markets,systemsintegrationandturnkey andprocessmanufacturingindustriesare systems,willstandat$19billionand$20 benefittingfromtheresurgenceofAmerican billion,respectively,in1998. Butthesystems industry,retaildistributionfromthereturnof integrationmarkethasa14%five-yearCAGR, theAmericanconsumerwithmoneytospend, whileturnkeysystemshasonlyan8%rate. andtelecommunicationsfromthevirtually Exhibit4 TopMarkets ByFive-YearGrowthRate BySizein1998 (Dollars) DiscreteManufacturing BankingandFinance PlanningandAnalysis* DiscreteManufacturing ProcessManufacturing FederalGovernment RetailDistribution HealthService StateandLocalGovernment ProcessManufacturing Telecommunications StateandLocalGovernment *Cross-industrymarket Source: INPUT ©1993byINPUT.Reproductionprohibited. INPUT RESEARCHBULLETIN limitlesscornucopiaofnewandimproved Exhibit5 communications-basedproductsandservices. MarketsWithSlowest Stateandlocalgovernmentspendingisgrowing asmoreandmorereponsibilityandfundingis GrowthRates beingshiftedtotheseareasfromthefederal sector. Allindustriesuseplanningandanalysis •EducationandTraining* etovebre-ttcehrandgeialngwbiutshitnheesscoemnpvlierxointmieenst.oftoday's •EngineeringandScientific* •FederalGovernment 1998MarketSize-Thesixindustriesnoted •HumanResources* uInnfdoerrm"aStiizoen"Sweirlvlicoefsfeirnth1e99l8a.rgeTshtemadriskcertestefoarnd •SalesandMarketing* processmanufacturingandstateandlocal •Transportation governmentmarketswillbenefitfromstrong CAGRs,whilethefe—deralmarket,alwayslarge, *Cross-industrymarket Source: INPUT willremainthatway eventhoughithasone ofthelowestfive-yeargrowthrates. Banking Exhibit6 oapnpdorftiunnaintcees,wialnldcotnhteihneuaeltthoosfefrevricmeasjsoerctIoSr SmallestMarkets*in1998 (calledMedicalinlastyear'sindustrylist) offersopportunitiesforbothclinicaland •EducationandTraining administrativeapplications. •EngineeringandScientific Wsihdaet'ofstNhoetwHhoatt'-sEhxohtibciotisn—5atnhedm6aorfkfeetrtsheectfolrisp •SalesandMarketing thataregrowingattheslowestrates,andthe Source: INPUT onesthatwillbethesmallestmarketsin1998. *AIIarecross-industrymarkets SlowestGrowthRates-AsnotedinExhibit5, fourcross-industrymarkets,plusthefederal specificISproductsandservices. Ascross- sectorandthetransportationsector,willhave industryISservicesbecomeimportanttoan theslowestgrowthratesduringtheperiod enterprise,theyarefoldedintothesuiteof 1993-1998. AsseeninExhibit4,thefederal applicationsorservicesmostusefultothat sectorwillstillbeamajormarketin1998,but companyinthatindustry,andthusbecome asvariousClintonAdministrationcost-savings industry-specific. Industry-specificISproducts programsareimplemented,expendituresfor andservicesare,ofcourse,accountedforinthe informationservicesareexpectedtodecline. appropriateindustrysector. Thetransportationindustrysuffersfromunder utilizationandoverregulation,andseemsto SmallestMarkets-Thethreesmallestmarkets alwaysbedealingwithdecreasingprofits,but in1998areallcross-industrymarkets. They itsgrowthrate(CAGR)isexpectedtoremainat alsosharethelowestcross-industrygrowth asteady10%overtheforecastperiod. ratesandhavethesmallestrevenuebasesin 1993. INPUTnotesthatalthoughthesemarkets Thefourcross-in—dustrymarketsareallvictims aresmall,theyarestillviable,andrepresent ofthesametrend asthecomplexityof reasonableopportunitiesforthosevendors businessgrows,itbecomesmoredifficultto choosingtoaggressivelypursuenichemarkets identifyandsuccessfullymarketnon-industry- orspecializeintheareasnoted. 4 ©1993byINPUT.Reproductionprohibited. INPUT RESEARCHBULLETIN Filmat11:00 Thisbulletinoffersavarietyofstatementsand chartsillustratingwhichmarketsegmentsand deliverymodesaregrowingornotgrowing,but canonlyprovideabriefoverviewofmarket sectoranddeliverymodegrowthpercentages andamounts. Thisinformation,including detailedmatricesofpreciseexpendituresand percentagesbymarket,modeandsubmode,is containedinINPUT'SMarketAnalysis Program's(MAP)1993reportson22vertical industryandcross-industrymarkets,andeight deliverymodes. INPUTReports-Eachreportoffersadetailed analysisofthemanyfactorsinfluencingeachof thesemarkets,considerstrendsandissues, discussestheresultsandanalysisofhundreds ofvendoranduserinterviews,andpresentsthe reasonsbehindthenumbers. Alsoprovidedisa detailedreconciliationtothe1992forecast. 1993ForecastCompendium-IntheFallof 1993,INPUTwillpublishits1993U.S.Market ForecastCompendium,acompletelistingofthe ISexpendituresforeachU.S.marketsegment anddeliverymode. Inaddition,the Compendiumwillcontainconsolidatedtotals forbothindustriesanddeliverymodes. The totalrepresentsthesizeoftheU.S.Information Servicesmarket. HowtoGetMoreInformation-Thosereaders whohaveaninterestinanyofthereports mentionedabove,shouldcalltheirINPUT salesmanorcontactthenearestINPUToffice notedonthebackofthisresearchbulletin. ThisResearchBulletinisissuedaspartofINPUT'SInformationServicesMarketAnalysisProgram. Ifyouhavequestionsorcommentsonthisbulletin,pleasecallyourlocalINPUTorganizationor RobertL.GoodwinatINPUT,1280VillaStreet,MountainView,CA94041-1194,(415)961-3300. ©1993byINPUT.Reproductionprohibited. 5 INPUT RESEARCHBULLETIN About INPUT ITIntelligenceServices INPUTWorldwide Since1974,informationtechnology(IT)usersandvendorsthroughoutthe Frankfurt worldhavereliedonINPUTfordata,objectiveanalysis,andinsightful SudetenstraBe9 opinionstosupporttheirplans,marketassessmentsandtechnologydirections D-35428Langgons- particularlyincomputersoftwareandservices. Clientsmakeinformed Niederkleen decisionsmorequicklyandeconomicallybyusingINPUT'Sservices. TGeelr.m4a4n9y(0)6447-7229 CallustodaytolearnhowyourcompanycanuseINPUT'Sknowledgeand Fax+49 (0)6447-7327 experiencetogrowandprofitintherevolutionaryITworldofthe1990s. London 17HillStreet,Mayfair LondonW1X7FB DataBases Subscription Programs England Tel.+44 (0)71493-9335 •U.S.FederalGovernment InformationServicesMarkets Fax+44 (0)71629-0179 - ITProcurements - Customerservices,network NewYork ••IIOpTT-pAVopIerpTtnludAinowciarattriDideaossntaDeBvaesleopment pptssrrueyororsvdfntiuekeccsemetsysssi,,osonpypsarseylortscaestetemesirsmsvosiincnsiegns(t,sFeeMsgr)rova,fittciaewosnan,dr,e 4TTFUe.ae0lSxa0..nFA11er.c((ak22n00,k11N)W)J8.8000B117u--6r006r4064B51l0vd. Custom Projects - Wanoarllydsiwsideandcountry P24a,riasvenueduRecteur Poincare" Custommarketresearchand -- V5e-ryteiacralfoirnedcuassttrsyanalysis F7r5a0n1c6eParis consultingprojectsaddressquestions Tel.+33 (1)46476565 onmarketstrategies,newproduct/ ITOutsourcingOpportunities Fax+33 (1)46476950 serviceideas,customersatisfaction - Systemsoperations SanFrancisco levels,competitivepositionsand - Applicationsmanagement 1881LandingsDrive merger/acquisitionoptions. - Desktopservices MCoAun9t4a0i4n3-V0i8e4w8 INPUTadvisesITbuyersonavariety - Networkmanagement U.S.A. oisfspuelsa,nninicnlguadnindgiamspsleesmseinntgatthieon DCilrieecntti/oSnesrverApplicationsand TFealx.11((441155))996611--33936060 outsourcingofIToperations,assisting Tokyo icnontthreacvtenndegoortsiealteicotni/oinmpprloecmeesnst,atainodn.in BSuyssitneemsssIPnrtoecgersastiCohnaanngde SKaainddaaBSuialkduimnag,-c4h-6o, INPUTalsoevaluatesplansfor InformationServicesVendors Chiyoda-ku,Tokyo101 Japan systemsandapplicationsdownsizing. - Profiles Tel.+81 33864-0531 OtherServices - Analysis Fax+81 33864-4114 EDI/ElectronicCommerce Washington,D.C. Pmreeesteinntgast,ioetncs.,toonusdeirregcrtoiuopnss,ipnlIaTnnainndg UM.aSr.kFeetdseralGovernmentIT VS1ui9ie5tn3enaG5,a6l0VlAows22R1o8a2d computersoftwareandservices ITCustomerServicesDirections U.S.A. Aacnqiunitseirtniaotniso/npaalrbtanseirsshipssearcheson TFealx.11((770033))884477--66887720 EDI/ElectronicCommerceNewsletter INPUT M&S45*01»93

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