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AIIMTrainingBrochure2010CR.qxp:v06 12/14/10 12:23 PM Page 1 Training Programs Enhance your business and professional skills with training from AIIM — the industry authority. new new (cid:3) SharePoint (cid:3) Capture (cid:3) EnterpriseContent (cid:3) ElectronicRecords Learnbestpracticesfor Learntechnologiesand Management(ECM) Management(ERM) sharingandmanaging bestpracticesfor Learnhowtotake Learnhowtotake informationonthe scanningandcapturing controlofyour controlofyour SharePointplatform. documents. informationassets. electronicrecords. (cid:3) BusinessProcess (cid:3) Information (cid:3) Enterprise2.0(E2.0) (cid:3) EmailManagement Management(BPM) Organizationand LearnhowtouseWeb (EMM) Learnhowtoimprove Access(IOA) 2.0technologiesto Learnhowtoimprove yourbusiness Learnhowtooptimize improvecollaboration thecontrolofcorporate processes. findabilityand andinnovationacross emails. enterprisesearch. theenterprise. www.aiim.org/training AIIMTrainingBrochure2010CR.qxp:v06 12/14/10 12:23 PM Page 2 education advisory group “AIIM’strainingprogramsare Thetrainingprogramshavebeendevelopedbasedonlearningobjectivesand essentialtoanyoneinInformation bestpracticesdefinedbysubjectmatterexpertsfromthefollowingcompanies: Management. Withoutuptodate training,systemsandprogramsare setup—butmaybeatrisk,inthe • Accenture • HealthFirst longrun,ifdevelopedbytheunder • AlbisturConsulting • HP trained. TheInformation ManagementIndustryasawholeis • BarclaysCapital • HylandSoftware developingatthespeedoflight,so • BillandVieveGoreSchoolofBusiness, • IBM evensomeonelikemyself(a23year veteran)needstorefreshtheir WestminsterCollege • InforesightLimited trainingandstayontopof • BP • JPMorganChase technologyandadvancementin • ChevronPhillipsChemicalCompany • Kodak trendstounderstandhowtoapply it. AIIM’strainingprogramsprovide • CIA • Kofax thiseducation.” • CrownPartners • MarionCountyHealthDept. TKTrain,CRM,ECMp,MBA, • Doculabs • ObjectiveCorporation DocumentControlManager, Gambro • Fujitsu • Ordina • Gambro • Ricoh • Gartner • RoyalMailGroup • GimmalGroup • Satyam • GlaxoSmithKline • Shell • HarrisCorporation • Sunoco • HartmanCommunicatie • TheNationalArchives ofUnitedKingdom • TheSouthFinancialGroup • USCourts • USDepartmentofTreasury • ZyLAB “TheAIIMECMtrainingcourseprovidesan “Intoday’sWeb2.0world,companiesare “Enterpriserecordsmanagementorcontent extremelycomprehensiveplatformrelatedto requiredtoprovideasetofuserexperiences managementprojectsarecomprisedofcross theenterprisecontentmanagementindustry thatenableemployeestoworkwithcorporate functionalteamswithvariousbackgroundsand andthetechnologiesthatsupportanddrive informationthewaytheyworkwithpersonal specialties. Itisimportanttothesuccessof it.Thematerialsarethorough,up-to-dateand information—easytouse,easytofindandeasy suchprojectsthatinterdisciplinaryteams wellpresented.Iwouldrecommendthe tointeractwithothers. Nowmorethanever, developacommonlexiconandunderstanding coursetobothvendorsandcustomersof comprehensiveenterprisecontent ofkeyconceptsasfastaspossibletoenable ECMsolutions.” managementtrainingthatincorporatestheuse collaboration. AIIMseducationalcurriculaserve of Web2.0technologiesisamust-havefor thisneedquicklyandexcellently”, JohnOpdycke,VicePresidentofMarketing, companies.Withitsbroad-basedsupportand HylandSoftware JayneBellyk,RIMProgramManager,Chevron real-worldapproach,AIIMcontinuestobethe PhillipsChemicalCompanyLP goldstandardforECMtraining.” WhitneyTidmarsh,ChiefMarketingOfficer, ContentManagementandArchivingDivision, EMCCorporation AIIMTrainingBrochure2010CR.qxp:v06 12/14/10 12:23 PM Page 3 certificate programs new new SharePoint Capture Learnbestpracticesforsharingandmanaginginformation Learntechnologiesandbestpracticesforscanningand ontheSharePointplatform. capturingdocuments. (cid:3) Enterprisestrategiesandtechnologiesformanagingcontentusing (cid:3) Capturetechnologycomponentsandfunctionality SharePoint (cid:3) Businessbenefitsofcapturesolutions (cid:3) Businessdriversandmigrationpaths (cid:3) Scanneroptionsandconfigurationsettings (cid:3) Technical,administrativeandproductivitybenefitsfrom (cid:3) Indexingstrategiesandroleofdatabase implementingSharePoint (cid:3) Buildingabusinesscase (cid:3) Elementsrequiringspecificattentionwhenimplementing (cid:3) Diagrammingbusinessprocesses SharePointsites (cid:3) Highlevelcapabilitiesandbenefitsofcomplementarytechnologies (cid:3) Identificationandcommunicationoftechnical,legal,businessand RMcomponentsthatinfluenceenterprisecompliance ecm ioa EnterpriseContentManagement InformationOrganization&Access Learnhowtotakecontrolofyourinformationassets. Learnhowtooptimizefindabilityandenterprisesearch. (cid:3) Enterprisestrategiesandtechnologiesformanagingcontent (cid:3) Enterprisesearch (cid:3) TechnologiesandsolutionsforDM,Imaging,ERM,WCM,Workflow, (cid:3) Contentinventoryandclassification andCollaboration (cid:3) Categorizationandclustering (cid:3) Informationgovernancestructureandresponsibilities (cid:3) Factandentityextraction (cid:3) Corporateinstrumentsliketaxonomies,metadatamodel,and (cid:3) Taxonomycreationandmanagement securitymodel (cid:3) Informationpresentation (cid:3) Integrationtechniquesandmigration (cid:3) Informationgovernance (cid:3) Implementationplanningandexecutionaccordingtotheopen methodologyMIKE2 erm e 2.0 ElectronicRecordsManagement Enterprise2.0 Learnhowtotakecontrolofyourelectronicrecords. LearnhowtouseWeb2.0technologiestoimprove (cid:3) Electronicrecordsmanagementprinciples collaborationandinnovationacrosstheenterprise. (cid:3) ERMbusinessdrivers (cid:3) EvolutionanddefinitionofEnterprise2.0technologies (cid:3) Lifecycleofrecords,withfocusonelectronicrecords (cid:3) Frameworksandconcepts (cid:3) Retentionscheduleanddisposition (cid:3) WorkermodelforEnterprise2.0 (cid:3) Electronicrecordsstorage (cid:3) Riskandcontrolvscollaborationandinnovation (cid:3) Businessandtechnologyassessments (cid:3) Assessingorganizationalreadiness (cid:3) Designrecordsmanagementprocesses (cid:3) BestpracticesforimplementingEnterprise2.0 (cid:3) Designrecordstechnologysolutions (cid:3) Governance (cid:3) Trans-jurisdictionalrecordsmanagementissues (cid:3) RecordsmanagementissueswithE2.0technologies bpm emm BusinessProcessManagement EmailManagement Learnhowtoimproveyourbusinessprocesses. Learnhowtoimprovethecontrolofcorporateemails. (cid:3) ProcessMapping/Flowcharting (cid:3) Emailcaptureandretention (cid:3) Requirementgatheringandanalysis (cid:3) Technologiesforemailmanagement (cid:3) Processdesignandmodeling (cid:3) Emailstorage,archivingandbackup (cid:3) Streamliningandre-engineering (cid:3) Emailclassification (cid:3) ApplicationIntegration (cid:3) Developing,implementing,andmanagingtheemailpolicy (cid:3) Processmonitoringandanalysis (cid:3) Governance (cid:3) ChangeManagement www.aiim.org/training AIIMTrainingBrochure2010CR.qxp:v06 12/14/10 12:23 PM Page 4 SharePoint TThhee SShhaarreePPooiinntt CCeerrttiiffiiccaattee PPrrooggrraammconsists of a (cid:3)Why SharePoint? (cid:3) What is SharePoint? Practitioner track, a Specialist track, and a Master track. The SharePoint Strategy Workshop SharePoint Practitioner 1-day executive awareness workshop 13 online modules or The SShhaarreePPooiinntt SSttrraatteeggyyonsite 2-day training class workshop is only available on Learn: request to organizations that •Enterprisestrategiesandtechnologiesformanaging Learn: contentusingSharePoint •BusinessDriversandMigrationpaths need to brief executives or users about the expected benefits, •Selectinganappropriatetechnologytomeetbusiness •Elementsthatrequirespecificattentionusedin needs implementingSharePointsites steps and resources for implementing SharePoint. •Thepurposeandvalueofacontenttypeandsetof •Howtoselectanappropriatetechnologytomeeta metadatafields businessneed •Communicatingthetechnical,legal,businessandRM •Keyhighlevelcapabilitiesandbenefitsof The SharePoint Practitioner componentsthatinfluenceenterprisecompliance complementarytechnologies track covers concepts and •Identificationofstrengthsandweaknesseswith •Contenttypes,hierarchiesandinheritance technologies of SharePoint, and is available as an online or integrationtoothercontentmanagementplatforms •Search,findabilityandsecurity classroom training course Onsite Class Only •Workflowandtools leading to a Practitioner •Farms,externalBlobsandstorageplanning designation. It also incorporates the main elements from the (cid:3) Implementing SharePoint BecomeanAIIMSharePointPractitioner(SharePointp) SharePoint Strategy track, and afterpassingtheonlineexam. we recommend that you start SharePoint Specialist Onsite or Online Classes with this program or the 4 day 11 online modules or Master track. 2-day training class (cid:3) Putting it all together The SharePoint Specialisttrack Learn: covers global best practices for •Thebusinessandexistingcontent/systemstoidentify implementing SharePoint, and capabilitiesandgaps SharePoint Master is available as an online or •Whatisrecordsmanagementandgeneralprincipals, 4-day training class classroom training course polices,schedules TheSharePointMasterprogramcomprisesmain leading to a Specialist •Contentgovernanceandenterpriseinformation elementsfromtheStrategyworkshopandPractitioner designation. It builds on the lifecycles andSpecialistprogramsinadditiontoacasestudy Practitioner track, which is why •Toidentifystrengthsandweaknesseswithintegration exercise. we recommend you first take toothercontentmanagementplatforms the Practitioner course. •Storage,volume,capacityandgeography BecomeanAIIMSharePointMaster(SharePointm)after requirements passingtheonlineexamandcasestudyexercise. The SharePoint Mastertrack •Thebasicsofinterviewingandwhatelementsof provides you with a thorough designneedtobegatheredatwhatstage SharePoint Master Preparation understanding of SharePoint, •Thetechnical,administrativeandproductivitybenefits Virtual training course with the main elements from all fromimplementingSharePoint of the above training tracks, in AvailabletostudentsthatcurrentlyholdboththeAIIM addition to case study exercises. BecomeanAIIMSharePointSpecialist(SharePoints) SharePointPractitionerandAIIMSharePointSpecialist afterpassingtheonlineexam designations. Onsite or Online Classes Coursematerialsproducedin partnershipwithGimmalGroup,Inc. www.aiim.org/training AIIMTrainingBrochure2010CR.qxp:v06 12/14/10 12:23 PM Page 5 Capture TThhee CCaappttuurree CCeerrttiiffiiccaattee PPrrooggrraamm ((CCaappttuurree))consists of a Strategy (cid:3)Why Capture? (cid:3) What is Capture? track, a Practitioner track, a Specialist track, and a Master Capture Strategy Workshop Capture Practitioner track. 1-day executive awareness workshop 10 online modules or 2-day training class The CCaappttuurree SSttrraatteeggyyonsite Learn: workshop is only available on •IntroductiontoCapture Learn: request to organizations that •Capturetechnologycomponentsandfunctionality •Coreandsecondarycapturetechnologies need to brief executives or users •BusinessbenefitsofCapturesolutions •Scanneroptionsandconfigurationsettings about the expected benefits, •LinkingCapturesolutionstobusinessstrategyandKPIs •Storageformatsandcompression steps and resources for implementing Capture •Valueoftaxonomies,metadataandsecuritymodel •Imagequalityenhancement solutions. •Markettrendsandoptions •Dataextraction •Departmentalvsenterprise;platformsvssolutions •Potentialimpactofimagesonnetworksandwaysto TThhee CCaappttuurree PPrraaccttiittiioonneerrtrack •Overviewofpreferredapproachesandbestpractices mitigate covers concepts and forimplementingCapturesolutions •Printingandoutputoptions technologies for scanning and Onsite Class Only •Indexingstrategies document imaging, and it is •Roleofthedatabase available as an online or •Electronicforms classroom training course (cid:3) Implementing Capture •Retrievalmethods leading to a Practitioner •Paperfileconversion designation. It also incorporates Capture Specialist •Microfilmandlong‐termpreservation the main elements from the 10 online modules or Capture Strategy track, and we 2-day training class BecomeanAIIMCapturePractitioner(CAPTUREp) after recommend that you start with passingtheonlineexam. this program or the 4 day Learn: Onsite or Online Classes Master track. •Sponsorshipandaneffectiveprojectstructure •Projectteamresponsibilities TThhee CCaappttuurree SSppeecciiaalliisstt track •Buildingabusinesscase–cost/benefitanalysis covers global best practices for (cid:3) Putting it all together •Risks implementing Capture •Interviews solutions, and it is available as Capture Master an online or classroom training •Diagrammingbusinessprocesses 4-day training class course leading to a Specialist •Functionalspecification:storagevolumes,retrieval, designation. It builds on the metadata,security TheCaptureMasterprogramcomprisesmainelements Practitioner track, which is why •Conceptualsystemdesign fromtheStrategyworkshopandPractitionerand we recommend you first take •Implementationplanning Specialistprogramsinadditiontoacasestudyexercise. the Practitioner course. •Pilotsvs.prototypes •Changemanagement BecomeanAIIMCaptureMaster(CAPTUREm)after TThhee CCaappttuurree MMaasstteerrtrack passingtheonlineexamandcasestudyexercise. •Testing provides you with a thorough •Traininganddocumentation understanding of scanning and Capture Master Preparation •Legalissuesandcompliance document imaging, with the Virtual training course •IntegrationwithSharePoint main elements from all of the above training tracks, in •Paper‐intensiveindustries/applications AvailabletostudentsthatcurrentlyholdboththeAIIM CapturePractitionerandAIIMCaptureSpecialist addition to case study exercises. BecomeanAIIMCaptureSpecialist(CAPTUREs)after designations. passingtheonlineexam Onsite or Online Classes Coursematerialsproducedin partnershipwith@doc www.aiim.org/training AIIMTrainingBrochure2010CR.qxp:v06 12/14/10 12:24 PM Page 6 ecm Enterprise Content Management TThhee EEnntteerrpprriissee CCoonntteenntt MMaannaaggeemmeenntt CCeerrttiiffiiccaattee (cid:3)Why ECM? (cid:3) What is ECM? PPrrooggrraamm ((EECCMM))consists of a Strategy track, a Practitioner ECM Strategy Workshop ECM Practitioner track, a Specialist track, and a 1-day executive awareness workshop 11 online modules or Master track. 2-day training class Learn: The EECCMM SSttrraatteeggyyonsite •IntroductiontoECM Learn: workshop is only available on •BusinessbenefitsofECM •ECMtechnologycomponentsandfunctionality request to organizations that •ECMtechnologiessuchasdocumentmanagement, •BusinessbenefitsofECM need to brief executives or users imaging,recordsmanagement,workflow,webcontent •LinkingECMtobusinessstrategyandKPIs about the expected benefits, managementandcollaboration •Valueoftaxonomies,metadataandsecuritymodel steps and resources for •Preferredapproaches,platformsvssolutions, implementing ECM. •Markettrendsandoptions enterprisevsdepartmental •Departmentalvsenterprise;platformsvssolutions •Informationarchitecture,interopability,andintegration The EECCMM PPrraaccttiittiioonneerrtrack •Overviewofpreferredapproaches&bestpracticesfor •Sourcesofinformationandappropriatecaptureand implementingECM migrationmechanisms covers concepts and Onsite Class Only •Metadataandindexing technologies for ECM, and is •Typesoftaxonomiesandtheirvalue available as an online or •Ontologiesandfolksonomies classroom training course leading to a Practitioner (cid:3) Implementing ECM •Differentlevelsofaccesscontrolandsecurity •Processimprovementsandautomation designation. It also incorporates the main elements from the ECM Specialist •Searchandretrievaltechnologies ECM Strategy track, and we 10 online modules or •Differentwaysofdeliveringinformationandcontentto employees,partnersandcustomers recommend that you start with 2 day training class •ExistingandemergingtrendssuchasWeb2.0,SaaS, this program or the 4 day andOpenSource. Learn: Master track. •HowtolinktheECMinitiativetobusinessstrategy&KPIs BecomeanAIIMECMPractitioner(ECMp)afterpassing The EECCMM SSppeecciiaalliisstttrack covers •HowtodevelopanECMprogramcharterandbusiness theonlineexam. case global best practices for Onsite or Online Classes •HowtoplantheimplementionofECMaccordingtothe implementing ECM, and is openmethodologyMIKE2 available as an online or •Howtoidentifyandprioritizethebusinessrequirements classroom training course forECM (cid:3) Putting it all together leading to a Specialist •Howtodevelopanddefinethetechnology designation. It builds on the requirementsforECM ECM Master Practitioner track, which is why •Howtomeldthetechnologyrequirementswiththe 4-day training class we recommend you first take businessrequirementstofinalizetheECMblueprint the Practitioner course. •HowtobuildanECMroadmapandprioritizeprojects TheECMMasterprogramcomprisesmain basedontheblueprint elementsfromtheStrategyworkshopand The EECCMM MMaasstteerrtrack provides •Howtodesignataxonomy,metadata,andsecurity PractitionerandSpecialistprogramsinadditiontoa model casestudyexercise. you with a thorough •Howtoidentifynewroles,responsibilities,andthe BecomeanAIIMECMMaster(ECMm) afterpassingthe understanding of ECM, with the organizationalstructurenecessarytoprovide onlineexamandcasestudyexercise. main elements from all of the governanceandmanagement above training tracks, in •Howtodevelop,testandtrain ECM Master Preparation addition to case study exercises. •Howtodeploy,operateandclose-outan Virtual training course ECMimplementation •Globalbestpracticesforchangemanagement AvailabletostudentsthatcurrentlyholdboththeAIIM ECMPractitionerandAIIMECMSpecialistdesignations. BecomeanAIIMECMSpecialist(ECMs)afterpassingthe onlineexam. Coursematerialsproducedin partnershipwith Onsite or Online Classes InformationArchitectedInc. www.aiim.org/training AIIMTrainingBrochure2010CR.qxp:v06 12/14/10 12:24 PM Page 7 erm Electronic Records Management TThhee EElleeccttrroonniicc RReeccoorrddss MMaannaaggeemmeenntt CCeerrttiiffiiccaattee (cid:3)Why ERM? (cid:3) What is ERM? PPrrooggrraamm ((EERRMM))consists of a Strategy track, a Practitioner ERM Strategy Workshop ERM Practitioner track, a Specialist track, and a 1-day executive awareness workshop 12 online modules or Master track. 2-day training class Learn: The EERRMM SSttrraatteeggyyonsite •ERMbusinessdrivers Learn: workshop is only available on •Recordsmanagementterminologyandprinciples •TheneedforERMbestpractices request to organizations that •Lifecycleofrecords,withfocusonelectronicrecords •ThelinkbetweenERMandyourcurrentsituation need to brief executives or users •Sourcesofrecordsandappropriatecapture •TodemonstratetheimpactofERMonusers about the expected benefits, mechanisms •TounderstandtheconceptsofERM’saffecton steps and resources for •Currentmetadatastandardsandguidelines informationchallenges implementing ERM. •Conceptsofclassificationanddifferentapproaches •Toidentifynecessaryresourcesandorganizational dependingonlocalbusinessneeds responsibilitiesforimplementingERM The EERRMM PPrraaccttiittiioonneerrtrack •Search,retrievalandpresentation •ToexploretheimplicationsofanERMstrategicdecision covers concepts and •Levelsofaccesscontrolandpermissions •Togaincommitmentforchange technologies for ERM, and is •Retentionanddisposition Onsite Class Only available as an online or •Recordsmanagementtechnologies classroom training course •NeedforERMgovernance,staffandaudits leading to a Practitioner •Electronicrecordsstorage (cid:3) Implementing ERM designation. It also incorporates •Digitalpreservationtechniques the main elements from the ERM Strategy track, and we ERM Specialist BecomeanAIIMERMPractitioner(ERMp)afterpassing 11 online modules or theonlineexam. recommend that you start with this program or the 4 day 2-day training class Onsite or Online Classes Master track. Learn: •TomanageanERMprogramconsistingofseveral The EERRMM SSppeecciiaalliisstttrack covers coordinatedprojects (cid:3) Putting it all together global best practices for •ToidentifythestakeholdersofanERMprogram implementing ERM, and is •Howtocarryoutbusinessandtechnologyassessments ERM Master available as an online or •TodevelopabusinesscaseforERM 4-day training class classroom training course •Toidentifybusinessandsystemrequirementsforthe leading to a Specialist ERMsystem TheERMMasterprogramcomprisesmainelements designation. It builds on the •Tounderstandinformationgovernance fromtheStrategyworkshopandPractitionerand Practitioner track, which is why •Toidentifyrecordsmanagementpoliciesand Specialistprogramsinadditiontoacasestudyexercise. we recommend you first take procedures the Practitioner course. •Howtodesignrecordsmanagementprocesses BecomeanAIIMERMMaster(ERMm) afterpassing theonlineexamandcasestudyexercise. •Howtodesignrecordstechnologysolutions The EERRMM MMaasstteerrtrack provides •Todefineandexplaintheprojectworkproductsfor ERM Master Preparation you with a thorough ERMimplementation understanding of ERM, with the •Tounderstandwhatismeantbybenefitsrealization Virtual training course main elements from all of the •Tounderstanddiscovery&disclosureactivities AvailabletostudentsthatcurrentlyholdboththeERM above training tracks, in •Howtoaddresstrans-jurisdictionalrecords PractitionerandERMSpecialistdesignations. addition to case study exercises. managementissues •Understandrecordsmanagementissueswithemail, mobilecommunicationdevicesandE2.0technologies BecomeanAIIMERMSpecialist(ERMs) afterpassingthe onlineexam Onsite or Online Classes Coursematerialsproducedinpartnership withAccessSciences www.aiim.org/training AIIMTrainingBrochure2010CR.qxp:v06 12/14/10 12:24 PM Page 8 bpm Business Process Management TThhee BBuussiinneessss PPrroocceessss MMaannaaggeemmeenntt CCeerrttiiffiiccaattee (cid:3)Why BPM? (cid:3) What is BPM? PPrrooggrraamm ((BBPPMM))consists of a Strategy track, a Practitioner BPM Strategy Workshop BPM Practitioner track, a Specialist track, and a 1-day executive awareness workshop 11 online modules or Master track. 2-day training class Learn: The BBPPMM SSttrraatteeggyyonsite •BPMbusinessdrivers Learn: workshop is only available on request to organizations that •TheneedforBPMbestpractices •TechnologiesandmethodologiesofBPM need to brief executives or users •ThelinkbetweenBPMandyourcurrentsituation •TheRoleofECMinBPM about the expected benefits, •TodemonstratetheimpactofBPMonusers •Businessanalysis steps and resources for •TounderstandtheconceptsofBPM’saffecton •Processimprovements implementing BPM. informationchallenges •Flowcharting •Toidentifynecessaryresourcesandorganizational •Processmodeling The BBPPMM PPrraaccttiittiioonneerrtrack responsibilitiesforimplementingBPM •Businessprocessimprovementandreengineering covers concepts and •ToexploretheimplicationsofaBPMstrategicdecision •Serviceorientedarchitecture(SOA) technologies for BPM, and is •Togaincommitmentforchange •SixSigmaandcontinuousimprovement available as an online or Onsite Class Only •BPMtechnologies classroom training course leading to a Practitioner •Standardsandprotocols designation. It also incorporates •Collaboration the main elements from the (cid:3) Implementing BPM BPM Strategy track, and we BecomeanAIIMBPMPractitioner(BPMp) afterpassing recommend that you start with BPM Specialist theonlineexam this program or the 4 day 10 online modules or Onsite or Online Classes Master track. 2-day training class Learn: The BBPPMM SSppeecciiaalliisstttrack covers global best practices for •Planningyourproject (cid:3) Putting it all together •HowtodevelopabusinesscaseforBPM implementing BPM, and is available as an online or •Toidentifyandestablishstakeholdersandproject BPM Master classroom training course teams 4-day training class leading to a Specialist •Togatherrequirements designation. It builds on the •Toanalyzerequirements TheBPMMasterprogramcomprisesmain elementsfromtheStrategyworkshopandPractitioner Practitioner track, which is why •Bestpracticesforprocessdesign andSpecialistprogramsinadditiontoacasestudy we recommend you first take •Understandclusters,parallelandsequential exercise. the Practitioner course. processing,naturalorder,checkandreviews,decision making,simplication,andupstreamanddownstream BecomeanAIIMBPMMaster(BPMm) afterpassingthe The BBPPMM MMaasstteerrtrack provides •Projectadvice,pitfallsand,bestpractices onlineexamandcasestudyexercise. you with a thorough •ManagementmethodologiesincludingTQM,BPR,Six understanding of BPM, with the Sigma,andLean BPM Master Preparation main elements from all of the Virtual training course above training tracks, in BecomeanAIIMBPMSpecialist(BPMs)afterpassingthe addition to case study exercises. onlineexam. AvailabletostudentsthatcurrentlyholdboththeAIIM Onsite or Online Classes BPMPractitionerandAIIMBPMSpecialistdesignations. Coursematerialsproducedin partnershipwithCMSWatch www.aiim.org/training AIIMTrainingBrochure2010CR.qxp:v06 12/14/10 12:24 PM Page 9 ioa Information Organization & Access TThhee IInnffoorrmmaattiioonn OOrrggaanniizzaattiioonn && AAcccceessss CCeerrttiiffiiccaattee PPrrooggrraamm (cid:3)Why IOA? (cid:3) What is IOA? ((IIOOAA))consists of a Strategy track, a Practitioner track, a IOA Strategy Workshop IOA Practitioner Specialist track, and a Master track. 1-day executive awareness workshop 10 online modules or 2-day training class Learn: TheIIOOAA SSttrraatteeggyy onsite •IOAbusinessdrivers Learn: workshop is only available on •TheneedforIOAbestpractices •TechnologiesandmethodologiesofIOA request to organizations that need to brief executives or users •ThelinkbetweenIOAandyourcurrentsituation •Finding,inventorying,andanalyzingcontent about the expected benefits, •TodemonstratetheimpactofIOAonusers •Howtodevelopandmaintainataxonomy steps and resources for •TounderstandtheconceptsofIOA’saffecton •Developingandmaintainingmetadata implementing findability. informationchallenges •Ontologies,topicmaps,andsemanticnetworks •Toidentifynecessaryresourcesandorganizational •Contentmodeling The IIOOAA PPrraaccttiittiioonneerrtrack responsibilitiesforimplementingIOA •Accesstechniques covers concepts and •ToexploretheimplicationsofanIOAstrategicdecision •Contentintelligenceandtextmining technologies for improving •Togaincommitmentforchange •Advancedtopicsinfindability findability, and is available as an Onsite Class Only •Advancedsearchtechniques online or classroom training •Searchinterfaces course leading to a Practitioner •Findingwithoutsearch—contentfindingus designation. It also incorporates (cid:3) Implementing IOA the main elements from the IOA BecomeanAIIMIOAPractitioner(IOAp)afterpassing Strategy track, and we IOA Specialist theonlineexam. recommend that you start with 10 online modules or this program or take the 4 day Onsite or Online Classes 2-day training class Master track. Learn: The IIOOAA SSppeecciiaalliisstttrack covers •Planningyourproject (cid:3) Putting it all together global best practices for •HowtodevelopabusinesscaseforIOA improving findability, and is •Definingtheproblemandplanningtheproject IOA Master available as an online or •Buildingtherightteam 4-day training class classroom training course •Useranalysisandscenarios leading to a Specialist TheIOAMasterprogramcomprisesmainelementsfrom •Contentinventory,aggregation,andanalysis designation. It builds on the theStrategyworkshopandPractitionerandSpecialist Practitioner track, which is why •Howtobuildataxonomy programsinadditiontoacasestudyexercise. we recommend you first take •Howtocreateametadatamodel the Practitioner course. •Architectingstandard-basedcontent/datamodels BecomeanAIIMIOAMaster(IOAm)afterpassingthe •Taggingandcontentorganizationmodels onlineexamandcasestudyexercise. The IIOOAA MMaasstteerrtrack provides •Optimizinginformationaccesstools you with a thorough IOA Master Preparation •Improvingfindability understanding of IOA, with the Virtual training course •Governance main elements from all of the •Maintenanceandmanagement above training tracks, in AvailabletostudentsthatcurrentlyholdboththeAIIM addition to case study exercises. IOAPractitionerandAIIMIOASpecialistdesignations. BecomeanAIIMIOASpecialist(IOAs)afterpassingthe onlineexam. Onsite or Online Classes Coursematerialsproducedinpartnership withCMSWatch www.aiim.org/training AIIMTrainingBrochure2010CR.qxp:v06 12/14/10 12:24 PM Page 10 e 2.0 Enterprise 2.0 TThhee EEnntteerrpprriissee 22..00 CCeerrttiiffiiccaattee PPrrooggrraamm ((EE22..00))consists of a (cid:3)Why E2.0? (cid:3) What is E2.0? Strategy track, a Practitioner track, a Specialist track, and a E2.0 Strategy Workshop E2.0 Practitioner Master track. 1-day executive awareness workshop 10 online modules or 2-day training class The EE22..00 SSttrraatteeggyyonsite Learn: workshop is only available on •Web2.0andconsumertoolsimpactingtheEnterprise Learn: request to organizations that •Captureandreuseofknowledgeandinformation •HowtopositionEnterprise2.0inrelationshiptoIM,BI, need to brief executives or users KMandWeb2.0 •Loweringthebarrierstointegrationandcollaboration about the expected benefits, •Enterprise2.0techniques,frameworksandconcepts steps and resources for •Innovationasabusinessasset •WorkerModelforEnterprise2.0 implementing Enterprise 2.0. •Leanthinking •BusinessdriversforEnterprise2.0 •Rolesandresponsibilities The EE22..00 PPrraaccttiittiioonneerrtrack •Policiesandprocedures •EvolutionanddefinitionofEnterprise2.0technologies –Enterprise1.0:email,forums,chatrooms,bulletin covers concepts and •Strategiesandbestpractices boards,web/tele/videoconferencing,andstaticweb technologies for Enterprise 2.0, Onsite Class Only •EvolutionanddefinitionofEnterprise2.0technologies and is available as an online or –Enterprise1.5:webservices,IM,SMS,collaboration classroom training course filtering,socialnetworking,socialnetworking leading to a Practitioner designation. It also incorporates (cid:3) Implementing E2.0 analysis,portals,anddynamicweb •EvolutionanddefinitionofEnterprise2.0technologies the main elements from the E2.0 –Enterprise2.0:participateweb,tagging,mashups, E2.0 Specialist Strategy track, and we blogs,wikis,feeds,podcasting,socialvoting recommend that you start with 10 online modules or bookmarkingandranking 2-day training class this program or take the 4 day •AnoverviewofEnterprise2.0extensions Master track. Learn: •StateoftheEnterprise2.0market •Howtoassessorganizationalreadiness The EE22..00 SSppeecciiaalliisstttrack covers •HowtobuildabusinesscaseforEnterprise2.0 BecomeanAIIME2.0Practitioner(E2.0p)afterpassing global best practices for implementing Enterprise 2.0 in •Howtoanalyzeanddefinebusinessrequirements theonlineexam. addition to advanced topics, •BestpracticesforimplementingEnterprise2.0 Onsite or Online Classes and is available as an online or •Aboutusersanduserinvolvement classroom training course •HowtointegrateEnterprise2.0withprocessesand leading to a Specialist infrastructure (cid:3) Putting it all together designation. It builds on the •Enterprise2.0andgovernance Practitioner track, which is why •ExistingandemergingEnterprise2.0standards E2.0 Master we recommend you first take •Continuousimprovementbasedonexperienceand 4-day training class the Practitioner course. lessonslearned TheE2.0Masterprogramcomprisesmainelementsfrom The EE22..00 MMaasstteerrtrack provides BecomeanAIIME2.0Specialist(E2.0s)afterpassingthe theStrategy,PractitionerandSpecialistprogramsin you with a thorough onlineexam. additiontocasestudyexercises. understanding of Enterprise 2.0, Onsite or Online Classes with the main elements from all BecomeanAIIME2.0Master(E2.0m) afterpassingthe of the above training tracks, in onlineexamandcasestudyexercise. addition to case study exercises. E2.0 Master Preparation Virtual training course Course materials produced in partnership AvailabletostudentsthatcurrentlyholdboththeAIIM with AIIM Market Intelligence division supported by renowned industry experts E2.0PractitionerandAIIME2.0Specialistdesignations. Andrew McAfee, David Weinberger, Stowe Boyd, Patti Anklam, and Eric Tsui. www.aiim.org/training
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