The Oxford handbook of public management PDF
Preview The Oxford handbook of public management
the oxford handbook of ..................................................................................................................................................... PUBLIC MANAGEMENT ..................................................................................................................................................... Edited by EWAN FERLIE LAURENCE E. LYNN, JR. and CHRISTOPHER POLLITT 1 the oxford handbook of PUBLIC MANAGEMENT 3 GreatClarendonStreet,Oxfordox26dp OxfordUniversityPressisadepartmentoftheUniversityofOxford. ItfurtherstheUniversity’sobjectiveofexcellenceinresearch,scholarship, andeducationbypublishingworldwidein Oxford NewYork Auckland CapeTown DaresSalaam HongKong Karachi KualaLumpur Madrid Melbourne MexicoCity Nairobi NewDelhi Shanghai Taipei Toronto WithoYcesin Argentina Austria Brazil Chile CzechRepublic France Greece Guatemala Hungary Italy Japan Poland Portugal Singapore SouthKorea Switzerland Thailand Turkey Ukraine Vietnam OxfordisaregisteredtrademarkofOxfordUniversityPress intheUKandincertainothercountries PublishedintheUnitedStates byOxfordUniversityPressInc.,NewYork (cid:1)OxfordUniversityPress2005 Themoralrightsoftheauthorhavebeenasserted DatabaserightOxfordUniversityPress(maker) Firstpublished2005 Allrightsreserved.Nopartofthispublicationmaybereproduced, storedinaretrievalsystem,ortransmitted,inanyformorbyanymeans, withoutthepriorpermissioninwritingofOxfordUniversityPress, orasexpresslypermittedbylaw,orundertermsagreedwiththeappropriate reprographicsrightsorganization.Enquiriesconcerningreproduction outsidethescopeoftheaboveshouldbesenttotheRightsDepartment, OxfordUniversityPress,attheaddressabove Youmustnotcirculatethisbookinanyotherbindingorcover andyoumustimposethesameconditiononanyacquirer BritishLibraryCataloguinginPublicationData Dataavailable LibraryofCongressCataloguinginPublicationData Dataavailable TypesetbySPIPublisherServices,Pondicherry,India PrintedinGreatBritain onacid-freepaperby AntonyRoweLtd,Chippenham,Wiltshire ISBN0-19-925977-1 978-0-19-925977-9 13579108642 ontents C ....................................... List ofFigures viii List ofTables ix List ofBoxes x List ofContributors xi IntroductoryRemarks 1 EwanFerlie,LaurenceE. Lynn,Jr.,andChristopherPollitt SECTION 1: BASIC FRAMEWORKS 1. Public Management:The Word, theMovement, the Science 7 ChristopherHood 2. Public Management:AConcise Historyof theField 27 LaurenceE.Lynn,Jr. 3. Bureaucracy inthe Twenty-First Century 51 KennethJ.Meierand Gregory C.Hill 4. Public andPrivateManagement Compared 72 HalG. RaineyandYoung HanChun 5. Public Management,Democracy, andPolitics 103 LindadeLeon SECTION 2: THEORETICAL AND DISCIPLINARY PERSPECTIVES 6. Law andPublicAdministration 133 AnthonyM.Bertelli vi contents 7. PublicManagement asEthics 156 J.PatrickDobel 8. PublicAccountability 182 MarkBovens 9. EconomicPerspectivesonPublic Organizations 209 Aidan R.ViningandDavid L.Weimer 10. PostmodernPublic Administration 234 PeterBogason 11. NetworksandInter-organizational Management:Challenging, Steering,Evaluation, andtheRoleof PublicActorsinPublic Management 257 Erik-HansKlijn 12. WhateverHappened toPublic Administration? Governance, Governance Everywhere 282 H.GeorgeFrederickson 13. VirtualOrganizations 305 HelenMargetts 14. TheTheoryofthe AuditExplosion 326 MichaelPower SECTION 3: EXPLORING CURRENT PUBLIC POLICY AND MANAGEMENT THEMES 15. Public–PrivatePartnershipsandHybridity 347 ChrisSkelcher 16. Decentralization 371 ChristopherPollitt 17. E-Government: AChallengefor PublicManagement 398 IgnaceSnellen 18. ProfessionalsinPublic ServiceOrganizations: Implications for PublicSector ‘‘Reforming’’ 422 Ewan Ferlieand Keith J.Geraghty contents vii 19. Rethinking LeadershipinPublic Organizations 446 Jean-Louis Denis,Ann Langley,andLindaRouleau 20. OrganizationalCultures inthe PublicServices 468 Robert DingwallandTim Strangleman 21. PerformanceManagement 491 Colin Talbot SECTION 4: FUNCTIONAL AREAS 22. Striving for Balance: ReformsinHumanResource Management 521 Patricia W.Ingraham 23. Public ServiceQualityImprovement 537 JohnØvretveit 24. Budget andAccountingReforms 563 IreneS. RubinandJoanne Kelly 25. NGOs andContracting 591 StevenRathgebSmith 26. EvaluationandPublicManagement 615 Peter Dahler-Larsen SECTION 5: NATIONAL AND INTERNATIONAL COMPARISONS 27. International PublicManagement 643 DavidMathiasen 28. Management Consultancy 671 Denis Saint Martin 29. ChangeandContinuity inthe ContinentalTradition ofPublic Management 695 Isabella Proellerand KunoSchedler 30. Afterword 720 EwanFerlie,LaurenceE. Lynn,Jr.,andChristopherPollitt Index 731 ist of igures L F ............................................................... 6.1 Administrative lawandlevels ofgovernance 136 8.1 Accountability 186 8.2 Horizontal accountability 197 8.3 Vertical accountability 199 16.1 Decentralization:Aproposeduse ofterms 377 16.2 Acontinuumof controlover the decision process 385 16.3 Acontinuumof coordinatingmechanisms 385 17.1 Overviewofthe ReachBroker asoriginallyconceived 409 28.1 European consultancy revenue breakdownbycountry/region, 2003 683 ist of ables L T .......................................................... 8.1 Functions anddysfunctions ofpublicaccountability 194 10.1 Modernandpostmodern conditions 236 11.1 Overviewofnetwork managementstrategies 270 12.1 Major features offourmodelsofgovernanceas publicadministration 288 15.1 The thirdway,social democracyandneo-liberalism 350 15.2 Forms ofpublic–private partnership 352 15.3 Risksandbarriers injoint ventures 357 15.4 Comparison betweencontracting-out andlong-term partnership 358 16.1 Some common argumentsfor andagainst decentralization 381 23.1 Qualitystandardsandmeasurementframework 545 27.1 Public managementtemplates andguidelines 661 28.1 Public sector sizeandrevenues shareofconsultingindustry from publicsector workin2000 674 28.2 Management consultancies association(MCA)revenuesfrom public sector (percentoftotal) 678 28.3 Globalmanagement consultingmarket 681 28.4 Politicalcontributions inthe USby theBig Five: Electionyear 2000 687 ist of oxes L B ....................................................... 23.1 DeWnitions 539 23.2 Examplesofa studyusing SERVQUALinthe publicsector 546 23.3 Example:Self-assessment ofthe allhealth centres inthe Basque publichealth service throughthe European ModelofTotal Quality Management(EFQM) 549 23.4 DiVerences betweenprivateindustryandpublicservices which are relevant when adaptingquality methods 554 23.5 SomediVerences betweenprivateindustryandpublic health serviceswhicharerelevantwhen adaptingquality methods 555 23.6 External inXuencesonquality inpublic servicesin thefuture 558 27.1 Internationalpublic managementcan include: 644 27.2 Abbreviations 646 27.3 Selecteddevelopmentsfosteringinternational public management reform 651 27.4 Representativeinternational networks ofpublicmanagement sub-disciplines 654 27.5 IFIpublicmanagement activities 660 27.6 Publicexpendituremanagement framework 662
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