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The Leader Phrase Book: 3000+ Powerful Phrases That Put You In Command PDF

193 Pages·2010·1.28 MB·English
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Praise for The Leader Phrase Book “A truly useful reference book that any white-collar worker should have close to hand.” — Dayne Cowan, Chair of the UK Section of the Visual Effects Society “Now is your chance to learn the phrases that will make you a success.” — David Kunkler, number-one best-selling video game producer “A snapshot into how little it takes to quickly master the nuances of language.” —George Bitar, multi-awarded plastic surgeon Job Name: 577712 PDF Page: txc_577712.p1.pdf kandyl Job Name: 577712 PDF Page: txc_577712.p2.pdf kandyl The Leader Phrase Book 3000+ Powerful Phrases That Put You in Command Patrick Alain The Career Press, Inc. Pompton Plains, NJ Job Name: 577712 PDF Page: txc_577712.p3.pdf kandyl Copyright © 2012 by Patrick Alain All rights reserved under the Pan-American and International Copyright Conventions. This book may not be reproduced, in whole or in part, in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system now known or hereafter invented, without written permission from the publisher, The Career Press. The Leader Phrase Book Edited By kate henches tyPeset By Gina taLucci and diana Ghazzawi Printed in the U.S.A. To order this title, please call toll-free 1-800-CAREER-1 (NJ and Canada: 201-848-0310) to order using VISA or MasterCard, or for further information on books from Career Press. The Career Press, Inc. 220 West Parkway, Unit 12 Pompton Plains, NJ 07444 www.careerpress.com Library of Congress Cataloging-in-Publication Data Alain, Patrick. The leader phrase book : 3,000+ powerful phrases that put you in command / by Patrick Alain. p. cm. Includes index. ISBN 978-1-60163-200-5 -- ISBN 978-1-60163-626-3 (ebook) 1. Business communication. 2. Leadership. 3. Conversation. I. Title. HF5718.A37 2012 658.4'52--dc23 2011036950 Job Name: 577712 PDF Page: txc_577712.p4.pdf kandyl To the leaders of the world. Job Name: 577712 PDF Page: txc_577712.p5.pdf kandyl Job Name: 577712 PDF Page: txc_577712.p6.pdf kandyl The most special thanks belong to my wife, Zaina, for her selfless love, her support, and her company during the preparation of this unique text. Thank you also to my little daughter, Michèle, with whom I have shared so many special moments. Michèle, you are drop-dead gorgeous and you rock my world! You initiated me into fatherhood and you are the best thing that has ever happened to me. I would like to thank Tom Carroll and Michelle Lara, who were always on call when I needed them. I am grateful for their guidance. Acknowledgments Job Name: 577712 PDF Page: txc_577712.p7.pdf kandyl A very big acknowledgement goes to my developmental editor, Kirsten Dalley, for making the editing phase of this book so enjoyable, and for her tireless efforts on this project’s behalf. I would like to thank Lina and Bassam, both of whom have helped me get to this point. No words should be wasted, and thanks to you, dear readers, hopefully mine have not been. I want to acknowledge you here, even if I don’t know any of you by name. Job Name: 577712 PDF Page: txc_577712.p8.pdf kandyl Preface 13 How to Use This Book 15 Part 1 General Conversation 19 Part 2 At Work 41 Contents Job Name: 577712 PDF Page: txc_577712.p9.pdf kandyl Part 3 Conflicts and Anger 71 Part 4 Diplomacy 101 Part 5 Negotiation 119 Part 6 Problem Solving 133 Part 7 Courtesy 151 Part 8 Machiavellian Techniques 167 Job Name: 577712 PDF Page: txc_577712.p10.pdf kandyl Bonus Section 181 Index 187 About the Author 191 Job Name: 577712 PDF Page: txc_577712.p11.pdf kandyl Job Name: 577712 PDF Page: txc_577712.p12.pdf kandyl 13 Being thrust into an unpredictable situation can be extremely difficult, and this is doubly true when you are a leader. Regardless of whether you are an executive, a manager, a coach, a lawyer, a doctor, a politician, a salesperson, a diplomat, a den mother, or the head of a nation, you are expected to be able to take charge, influence the situation, settle the score, and make things better. This isn’t always easy, and it can be especially stressful if you are fumbling for words and/or lacking in nuance in your communications. The fact that you reached for this book means that you probably aren’t satisfied with the status quo. You know you can do better, but you need the magic phrases to help get you there. And because you are busy, you need a quick and easy guide to help you shine, both inside and outside of the office. Preface Job Name: 577712 PDF Page: txc_577712.p13.pdf kandyl The Leader Phrase Book 14 This book enumerates specific responses that have helped leaders and decision-makers like you shine. There is no other book out there like it. My goal in writing this book was to share these talking points so that you can develop a trustworthy, convincing leadership presence in any situation that life throws at you. In the past, rising executives used to spend time at seminars and conferences to gain the knowledge they needed to advance in their fields. The pace of business today has rendered this strategy largely out of date. The higher you move up the chain of command, the more readily you will need to be able to summon powerful and effective words and phrases—to motivate, to inspire, to command. Ideally they should become second nature, a part of your everyday routine. To help you do that, this book is organized into seven easy-to-digest sections, plus one bonus section at the end. The fact is no matter how successful you are, chances are your speaking (and listening) skills could use some polishing and fine- tuning. This invaluable tool will enhance your command of the English language and allow your confidence and leadership skills to shine through. I can promise a rewarding experience, both personally and professionally, as you learn to speak boldly, persuasively, and, perhaps most of all, appropriately in any situation. Let our journey to powerful communications begin! Job Name: 577712 PDF Page: txc_577712.p14.pdf kandyl

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