The Innovator's Path: How Individuals, Teams, and Organizations Can Make Innovation Business-as-Usual

258 Pages·2013·2.24 MB·English

by  Madge M. Meyer

The Innovator’s
Path
How Individuals, Teams,
and Organizations
Can Make Innovation
Business-as-Usual
Madge M. Meyer
Cover image: Wiley
Cover design: © iStockphoto.com/FotoMak
Copyright © 2013 by John Wiley & Sons, Inc. All rights reserved.
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Library of Congress Cataloging-in-Publication Data:
Meyer, Madge M.,
The innovator’s path : how individuals, teams, and organizations can make innovation
business-as-usual / Madge M. Meyer.
pages cm
Includes index.
ISBN 978-1-118-53732-9 (cloth); ISBN 978-1-118-56989-4 (ebk);
ISBN 978-1-118-56985-6 (ebk) 1. Leadership. 2. Listening. 3. Strategic planning.
4. Industrial management–Technological innovations. I. Title.
HD57.7.M4896 2013
658.4'063–dc23
2013013980
Printed in the United States of America
10 9 8 7 6 5 4 3 2 1
This book is dedicated to my parents,
Nai Ying Chang Mao and Pei Ching Mao;
My husband, Werner, and our dearest daughter, Michele;
My brother, Michael, and sisters, Margo, Marjorie, and Marsha.

Contents
Foreword xi
Preface xv
Acknowledgments xxi
Author’s Note xxiii
Introduction Innovation and the Eight Disciplines 1
Defining Innovation 2
Making Innovation Business-as-Usual 2
Different Contexts 5
The Eight Disciplines 8
聽
Chapter 1 Listen 13
Patience, Humility, Respect 15
Listen: Levels of Effectiveness 17
Preparing Ourselves to Listen 18
How I Go about Listening 19
“Listening” to the Facts 21
Listening to What Is Not Being Said 24
v
vi contents
Listen—Concrete Steps for Putting This
Discipline into Action 29
領
Chapter 2 Lead 33
Leadership Essentials 36
Leading with Passion 37
Leading with Vision 38
Respect, Trust, and Integrity 41
The Soft Skills of Leadership 43
Sound Judgment 46
Creating a Culture of Innovation 47
Lead: Levels of Effectiveness 54
Lead—Concrete Steps for Putting This
Discipline into Action 55
計
Chapter 3 Position 57
A Roadmap for Change 57
Positioning Our Sights 60
Developing Our Roadmap 65
Positioning for Change 68
Position: Levels of Effectiveness 70
Personal Positioning 71
Position—Concrete Steps for Putting This
Discipline into Action 72
提
Chapter 4 Promote 75
Branding 77
The Importance of Establishing a Baseline for
Innovation 78
Promoting Our Innovation Ideas 79
Opportunities to Promote 88
Promote: Levels of Effectiveness 90
Promoting State Street’s Environmental
Sustainability and Green Programs 91
Contents vii
Promote—Concrete Steps for Putting This
Discipline into Action 94
連
Chapter 5 Connect 97
Connect: Levels of Effectiveness 107
The Connect Culture 108
Connect and Cooperate 110
Connecting Strategy, Processes, and Systems 112
Ways to Connect 114
Connecting with My Team 115
MIT Collaborative Initiatives and the
Albright Challenge 117
Connect—Concrete Steps for Putting This
Discipline into Action 120
承
Chapter 6 Commit 123
Culture and Commitment 124
Innovation Management in the Safety Zone 128
The IBM Way 129
Funding as Commitment 130
Personal and Team Commitment 135
Timing and Commitment 139
Commit: Levels of Effectiveness 140
Commit—Concrete Steps for Putting This
Discipline into Action 141
行
Chapter 7 Execute 143
Meeting the Highest Standard for
Our Astronauts 144
Flawless Execution 145
Rapid Value Delivery 148
Putting the Pieces Together 153
Execute: Levels of Effectiveness 154
Server Certification Process 155
viii contents
Execute—Concrete Steps for Putting This
Discipline into Action 157
變
Chapter 8 Evolve 159
Overcoming Success 160
Going Further Beyond 164
Continual Innovation, Not Constant Change 166
Clearing the Path 169
Adversity and Change 172
Evolve: Levels of Effectiveness 176
Evolving from Certification to Cloud 177
Evolve—Concrete Steps for Putting This
Discipline into Action 178
Afterword 181
Appendix I The Eight Disciplines—Summaries and
Action Plans 183
聽 Listen 183
領 Lead 186
計 Position 189
提 Promote 192
連 Connect 195
承 Commit 198
行 Execute 200
變 Evolve 203
Appendix II Biographies of Individuals Interviewed
for This Book 207
Tenley E. Albright, MD 207
Deborah Ancona 208
Eugene Y. Chan, MD 209
Gerald Chertavian 210
Dean Kamen 210
Tarkan Maner 211
Tom Mendoza 212