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The CCL Guide to Leadership in Action: How Managers and Organizations Can Improve the Practice of Leadership (J-B CCL (Center for Creative Leadership)) PDF

315 Pages·2004·0.85 MB·English
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000Wilcox/ffirs 3/5/04 10:21 AM Page v The CCL Guide to Leadership in Action How Managers and Organizations Can Improve the Practice of Leadership Center for ® Creative Leadership leadership. learning. life. 000Wilcox/ffirs 3/5/04 10:21 AM Page ii 000Wilcox/ffirs 3/5/04 10:21 AM Page i Center for ® Creative Leadership 000Wilcox/ffirs 3/5/04 10:21 AM Page ii 000Wilcox/ffirs 3/5/04 10:21 AM Page iii The CCL Guide to Leadership in Action 000Wilcox/ffirs 3/5/04 10:21 AM Page iv Martin Wilcox Stephen Rush Editors Foreword by Frances Hesselbein 000Wilcox/ffirs 3/5/04 10:21 AM Page v The CCL Guide to Leadership in Action How Managers and Organizations Can Improve the Practice of Leadership Center for ® Creative Leadership leadership. learning. life. 000Wilcox/ffirs 3/5/04 10:21 AM Page vi Copyright © 2004 by John Wiley & Sons, Inc. All rights reserved. Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco, CA 94103-1741 www.josseybass.com No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-750-4470, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, e-mail: [email protected]. Material reprinted from LEADERSHIP IN ACTION is used by permission of John Wiley & Sons, Inc. Jossey-Bass books and products are available through most bookstores. To contact Jossey-Bass directly call our Customer Care Department within the U.S. at 800-956-7739, outside the U.S. at 317-572-3986, or fax 317-572-4002. Jossey-Bass also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. Library of Congress Cataloging-in-Publication Data The CCL guide to leadership in action : how managers and organizations can improve the practice of leadership / by Martin Wilcox, Stephen Rush, editors ; foreword by Frances Hesselbein.—1st ed. p. cm. “A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership.” A collection of articles originally published in CCL’s Leadership in action. Includes bibliographical references and index. ISBN 0-7879-7370-X (alk. paper) 1. Leadership. 2. Executive ability. 3. Creative ability in business. 4. Executives— Training of. 5. Organizational effectiveness I. Title: Center for Creative Leadership guide to leadership in action. II. Title: Guide to leadership in action. III. Wilcox, Martin. IV. Rush, Stephen, 1954- V. Center for Creative Leadership. VI. Leadership in action. HD57.7.C39 2004 658.4'092—dc22 2004000687 Printed in the United States of America FIRSTEDITION HB Printing 10 9 8 7 6 5 4 3 2 1 000Wilcox/ffirs 3/5/04 10:21 AM Page vii A Joint Publication of The Jossey-Bass Business & Management Series and The Center for Creative Leadership 000Wilcox/ffirs 3/5/04 10:21 AM Page viii

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The Center for Creative Leadership (CCL) is the world’s premier institution devoted exclusively to leadership research and education. For more than three decades, CCL has worked with hundreds of thousands of executives to create practical models, tools, and publications for the development of effe
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