The analytics process strategic and tactical steps PDF
Preview The analytics process strategic and tactical steps
The Analytics Process Strategic and Tactical Steps The Analytics Process Strategic and Tactical Steps Edited by Eduardo Rodriguez CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2017 by Taylor & Francis Group, LLC CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Printed on acid-free paper Version Date: 20161005 International Standard Book Number-13: 978-1-4987-8464-1 (Hardback) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. 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Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com Contents Editor .................................................................................................................vii Contributors .......................................................................................................ix Introduction .......................................................................................................xi SeCtion i AnALYtiCS PRoCeSS ConCePtS 1 About the Analytics Process ...................................................................3 EDUARDO RODRIGUEZ 2 Illustrating the Analytics Process through Risk Assessment and Modeling .......................................................................................53 EDUARDO RODRIGUEZ 3 Analytics, Strategy, and Management Control Systems .......................85 EDUARDO RODRIGUEZ SeCtion ii A nALYtiCS PRoCeSS APPLiCAtionS 4 Data, Information, and Intelligence ....................................................97 G. SCOTT ERICKSON AND HELEN N. ROTHBERG 5 The Rise of Big Data and Analytics in Higher Education ..................113 BEN K. DANIEL AND RUSSELL J. BUTSON 6 Google Analytics as a Prosumption Tool for Web Analytics ..............127 JOANNA PALONKA, MARCIN LORA, AND TOMASZ OZIĘBŁO 7 Knowledge-Based Cause–Effect Analysis Enriched by Generating Multilayered DSS Models...................................................................145 AXEL BENJAMINS 8 Online Community Projects in Lithuania: Cyber Security Perspective ..........................................................................................155 AELITA SKARŽAUSKIENĖ, GINTARĖ PARAŽINSKAITĖ, AGNĖ TVARONAVIČIENĖ, AND MONIKA MAČIULIENĖ v vi ◾ Contents 9 Exploring Analytics in Health Information Delivery to Acute Health Care in Australia ....................................................................169 CHANDANA UNNITHAN AND KATERINA ANDRONIS 10 Information Visualization and Knowledge Reconstruction of RFID Technology Translation in Australian Hospitals .................189 CHANDANA UNNITHAN, ARTHUR TATNALL, AND STEPHEN BURGESS 11 Health Care Analytics and Big Data Management in Influenza Vaccination Programs: Use of Information–Entropy Approach ........211 SHARON HOVAV, HANAN TELL, EUGENE LEVNER, ALEXANDER PTUSKIN, AND AVI HERBON 12 Sharing Knowledge or Just Sharing Data? .........................................239 JOHN S. EDWARDS Index ...........................................................................................................249 Editor Eduardo Rodriguez, PhD, is principal of IQAnalytics Inc. Canada, an analytics adjunct professor at Telfer School of Management at Ottawa University, graduate corporate faculty in analytics at Harrisburg University of Science and Technology US, creator of the analytics program at the University of Fredericton, Canada, senior associate faculty of the Centre for Dynamic Leadership Models in Global Business at The Leadership Alliance Inc., and principal–owner at IQAnalytics Inc. Research Centre and Consulting Firm in Ottawa, Canada. Eduardo has extensive experience in analytics, knowl- edge, and risk management mainly in the insurance and banking industries. He has been knowledge management advisor at EDC Export Development Canada in Ottawa and regional director of the Professional Risk Managers International Association (PRMIA) in Ottawa. In Colombia, he has been Executive VP Health Care Colmena, Planning VP Insurance Colmena, corporate marketing director Fundacion Social Holding, and member of the Board of Directors of local orga- nizations. He has been a professor at Andes University and CESA in Colombia, quantitative analyst for EDC, the author of four books in analytics, reviewer of four academic journals, and author of several publications in peer-reviewed jour- nals and conferences. Currently, he is the chair of the permanent Think Tank in Analytics in Ottawa, chair of the International Conference in Analytics ICAS, member of academic committees for conferences in knowledge management, and international lecturer in the analytics field. Eduardo earned a bachelor’s degree in mathematics, and an MBA from Los Andes University, Colombia; an MSc in mathematics from Concordia University, Montreal, Canada; Certification of the Advanced Management Program, McGill University; and a PhD from Aston Business School, Aston University in the UK. His main research interests are in the fields of knowledge management applied to enterprise risk management, risk analytics, and strategic risk. vii Contributors Katerina Andronis G. Scott Erickson Deloitte Consulting Ithaca College Melbourne, Australia School of Business Ithaca, New York Axel Benjamins Management of Support Systems Avi Herbon Department Bar-Ilan University University of Osnabrück Ramat Gan, Israel Germany Sharon Hovav Stephen Burgess Bar-Ilan University Victoria University Ramat Gan, Israel Melbourne, Australia and Russell J. Butson Educational Technology Group Higher Clalit Health Services Education Development Centre Tel Aviv, Israel University of Otago Dunedin, New Zealand Eugene Levner Ashkelon Academic College Ben K. Daniel Ashkelon, Israel Educational Technology Group Higher Education Development Centre Marcin Lora University of Otago Asseco Poland S.A. Dunedin, New Zealand Katowice, Poland John S. Edwards Monika Mačiulienė Aston University Mykolas Romeris University Birmingham, United Kingdom Vilnius, Lithuania ix x ◾ Contributors Tomasz Oziębło Aelita Skaržauskienė Department of Informatics Mykolas Romeris University Faculty of Informatics and Vilnius, Lithuania Communication University of Economics in Katowice Arthur Tatnall Katowice, Poland Victoria University Melbourne, Australia Joanna Palonka Department of Informatics Hanan Tell Faculty of Informatics and Bar-Ilan University Communication Ramat Gan, Israel University of Economics in Katowice Katowice, Poland and Gintarė Paražinskaitė Ashkelon Academic College Mykolas Romeris University Ashkelon, Israel Vilnius, Lithuania Agnė Tvaronavičienė Alexander Ptuskin Mykolas Romeris University Bauman Moscow Technical University Vilnius, Lithuania (Kaluga Branch) Kaluga, Russia Chandana Unnithan Charles Darwin University Eduardo Rodriguez Melbourne, Australia IQAnalytics, Inc. Telfer School of Management University of Ottawa Ottawa, Canada Helen N. Rothberg Marist College School of Management Hudson River in Poughkeepsie, New York
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