Contributions to Management Science Reza Zanjirani Farahani • Nasrin Asgari Hoda Davarzani Editors Supply Chain and Logistics in National, International and Governmental Environment Concepts and Models Editors Dr. Reza Zanjirani Farahani Dr. Nasrin Asgari Centre for Maritime Studies Centre for Maritime Studies National University of Singapore National University of Singapore Singapore Singapore [email protected] and Institute for Trade Studies & Research Tehran Iran [email protected] Hoda Davarzani Institute for Trade Studies & Research Tehran Iran and Tarbiat Modares University Industrial Engineering Department Faculty of Engineering Tehran Iran [email protected] ISSN 1431-1941 ISBN 978-3-7908-2155-0 e-ISBN 978-3-7908-2156-7 DOI: 10.1007/978-3-7908-2156-7 Springer Dordrecht Heidelberg London New York Library of Congress Control Number: 2009922332 © Springer-Verlag Berlin Heidelberg 2009 This work is subject to copyright. 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Cover design: WMX Design GmbH, Heidelberg Printed on acid-free paper Physica-Verlag is a brand of Springer-Verlag Berlin Heidelberg Springer is part of Springer Science+Business Media (www.springer.com) This bookis dedicatedto ProfessorHartmutStadtler whosebookandmentorship paved thewayforus toacquirea better understandingof SupplyChainManagement Preface Logisticsisanintegralpartofoureverydaylife.Todayitinfluencesmorethanevera largenumberofhumanandeconomicactivities.Inthisbook,authorstrytoillustrate someadvancedlogisticsandsupplychainmanagementtopics,recentlymentioned byacademicandindustrialpersonnel.Thisbookhasbeenorganizedin12chapters such that the reader can study each chapter not only independently as shown in Fig.1;butalsoaspartofawhole.Ifsomeonewantstostudythebookmoredeeply, thesuggestedapproachforthisstudyisshowninFig.2. Sothereadersofthisbookmaybedividedintoatleasttwogroups:(1)students in Master’s courses or higher, who can use this book in their courses as a whole, and (2) expertswho want to learn more abouta new topic in logistics and supply chainmanagement;thisgroupmaywanttoreadachapteraboutaspecialtopicthat isfoundinthisbook. In the context of global competition, the more latent topics in logistics supply chain management are fast growing. This book falls within this perspective and presents12chaptersthatwellillustratethevarietyandcomplexityofthese topics. Thisbookisorganizedasfollows: Chapter1introduceslogisticsandsupplychainmanagementandcontainssome primal definitions about these two concepts; some obstacles, prerequisites and infrastructures of modernized logistics and supply chain management and global supplychainmanagementareillustrated. Chapter2concentratesonperformancemeasurementscalesandindicators.Per- formancemeasurementistheprocessofquantifyingtheeffectivenessandefficiency of action. Performance measurement systems are described as the overall set of metrics used to quantify both the efficiency and effectiveness of action. After demonstratingtheimportanceofperformancemeasurement,SCOR indicatorsand taxonomy,aswellasbalancedscorecardsarepresentedasmorepopularapproaches. Chapter 3 is about the global supply chain management system. “Global” ref- erestotransactionsinvolvingindividualsorfirmsinmorethanonecountry.Supply chainmanagementincludesintegrationandcoordinationactivitiessuchaslogistics, marketing, sourcing, etc. This chapter focuses on globalization and its challenge; vii viii Preface Fig.1 Sequencingthechaptersindependently Fig.2 Sequencingthechaptersdependently we assume that you have enough knowledge of SCM and explain the difference betweendomesticandglobalsupplychains. Chapter4isaboutnationallogisticscost.Logisticscostmeasurementisaproper indicatorofthepastandthefuture.Asaleadindicator,Logisticscostmeasurement would supportnationalpolicy makingand the targeteddeploymentof operational andcapitalresources.Thischapterdemonstratestheimportanceofcalculatinglogis- ticscost,itscomplexityandmajorcomponents.Attheend,thischapterillustrates somecalculatingmethodsandtheirresults. Chapter 5 focuses on spatial planning. One of the key parts of development planning for the economic sector is planning for the geographical and spatial development of economic activities, which is crucial in achieving balanced and sustainable development.Spatial planningincludesmethodsthat the public sector Preface ix utilizestoinfluencethefuturedistributionoftheactivitiesinthespace.Whenspeak- ing about the spatial aspects of logistics activities, we are concerned about the geographical and location characteristics of the logistics industry and the conse- quencesofthoselocations.ThischapterintroducesCoreGeographicalDimensions ofLogistics,TheRoleofPublicSectorinSpatialPlanningandSpatialPlanningfor Logistics. Chapter6isaboutsupplynetworkdesign.Itisimportanttoknowtheessentials inadistributionnetworkdesign.Toachievethis,thischapterhasageneraloverview ofdistributionnetworksandsomeoftheirmodels.Then,inthenextparts,itfocuses moreonthenationalandinternationalpartsofthisstoryandthetheoreticalpoints mentionedhereareillustratedinthreecasestudies. Chapter7containssomeusefulconceptsinoutsourcingandprivatization.Priva- tization has gainedworldwideacceptance in the past decade. Thischapter tries to gather some privatization definitionsand related literature. After that, some steps, methods,results,management,monitoringandchallengesareillustrated.Attheend, somecasestudiedaredemonstratedtoexhibittheoriesinpractice. Chapter8concentratesonexportclusters.Industrialclusters,especiallyexport- orientedclusters,arethenewandemergingstrategiesforcompaniesandcountries toachieveexportdevelopmentthroughouttheworld.Aclusterisageographically proximategroupofinterconnectedcompaniesandassociated institutionsin a par- ticularfield,linkedbycommonalitiesandcomplementaries.Thischapterintroduces clusters,especiallyexportones,andoneofitsfamousmodels,clusterstructureand successfactors.Attheendofthischapter,thetheoreticalaspectsareillustratedby somecasestudiesinpractice. Chapter 9 discusses some of the fundamental aspects of Green Supply Chain Management(GrSCM).First,itdiscussesGrSCM,itsorigins,advantages,barriers, andinitiatives.Next,itreviewsgreendesign,greenoperations,greenprocurement, and GrSCM frameworks. The chapter ends with a description of the role of gov- ernmentsandinternationalorganizationsinpromotinganddevelopinggreensupply chainpractices. Chapter 10 is about logistics and supply chain management in times of disas- ter.Thischapterprovidesanoverviewofthegrowingsignificanceofdisastersand the role of logistics in improving the humanitarian response. Second, it discusses relief logistics and its differences from commercial logistics. Finally, it reviews relieflogisticssubsystemsanddescribessomeofitscriticalsubsystems. Chapter 11 tries to demonstratemilitary logistics and supply chain. This chap- terexplainsthefundamentaldifferencesbetweencorporateandarmysupplychain management and investigates the supply chain management in The United States Department of Defense (DoD). This chapter ends with concepts in practice by depictingacaseinFinland. Chapter12isaboutlogisticsandsupplychainmanagementinformationsystems. Inordertoimproveagility,manycompanieshavedecentralizedtheirvalue-adding activitiesbyoutsourcinganddevelopingvirtualenterprise(VE).Thisfacthighlights the importance of information technology (IT) in integrating suppliers/partnering firmsin virtualenterprisesand supplychain. Supplychain management(SCM) is x Preface an approachthat has evolvedfrom the integration of these considerations.So this chapterconcentratesonthisimportantrealityandillustratesdevelopingITinSCM and related literature. This chapter continues with e-government concept and its relatedissues. This manuscript ends with Chap. 13, presenting some case studies related to supplychainmanagementindifferentcountries. We expressourappreciationforeditorialwhomanagedto editsuccessfullythe manuscriptsthatwerecharacterizedbyagreatvarietyofindividualpreferencesin styleandlayout,andtoAliceBlanck,WernerA.Mu¨llerfromSpringerPublishing, Dr. Niels Peter Thomas, Springer, Editor, Business/Economics and also Kumar AthiappanSPiTechnologiesIndiaPrivateLtd.fortheirsupport. Tehran,Iran RezaZanjiraniFarahani March,2009 NasrinAsgari HodaDavarzani Contents 1 Overview .................................................. 1 RezaZanjiraniFarahani,NasrinAsgari,andHodaDavarzani 1.1 DefinitionofLogistics ..................................... 1 1.2 DefinitionofSCM ........................................ 3 1.3 BackgroundofLogisticsandSCMResearches................. 5 1.4 Obstacles,Pre-RequisitesandInfrastructures ofModernizedLogisticsandSCM........................... 7 1.5 ChallengesofUnionCountriesandGlobalSCM ............... 9 1.6 LogisticsandSCMinDevelopingCountries................... 11 1.7 ResearchTrendsinLogisticsandSCM ....................... 14 References..................................................... 18 2 PerformanceMeasurement ................................... 21 SaraSharahiandMaryamAbedian 2.1 ImportanceofMeasurement ................................ 21 2.2 PropertiesofPerformanceMeasures ......................... 22 2.3 ProcessManagementSystemAnalysis ....................... 23 2.4 Process-OrientedApproach................................. 24 2.4.1 SCORModelLevelOnePerformanceMeasure (Huangetal.2005) ................................ 24 2.4.2 MeasurementinStrategic,TacticalandOperational Levels(Gunasekaranetal.2004)..................... 26 2.4.3 SCPinTransportLogistics(Laietal.2002) ........... 29 2.4.4 TaxonomyofMeasureofSCPinMoreDetail (ShepherdandGunter2006) ........................ 31 2.5 Goal-OrientedApproach ................................... 35 2.5.1 SixPerspectivestoMeasurethePerformanceofSCM (OttoandKotzab2003) ............................ 35 2.5.2 PerformanceMeasuresofPerspectives................ 35 2.6 AttributesofNationalLogisticsSystems...................... 37 xi xii Contents 2.7 UsingtheBalancedScorecardstoManageSCP (Bolstorff2006) .......................................... 41 References..................................................... 41 3 GlobalSupplyChainManagement............................. 43 MohsenSheikhSajadieh 3.1 GlobalSupplyChainDrivers................................ 44 3.1.1 MarketDrivers.................................... 44 3.1.2 CostDrivers...................................... 45 3.1.3 GovernmentDrivers ............................... 45 3.1.4 CompetitiveDrivers ............................... 46 3.2 GlobalVs.DomesticSupplyChains ......................... 46 3.2.1 DifferencesBetweenGlobalandDomesticSCs ........ 47 3.2.2 SelectingGlobalorDomesticSupplyChain? .......... 49 3.3 CharacteristicsofGlobalSupplyChains ...................... 50 3.3.1 Farness .......................................... 50 3.3.2 ForecastingComplexities........................... 50 3.3.3 EconomicalandPoliticalWorries .................... 51 3.3.4 InfrastructuralInsufficiency......................... 51 3.4 GlobalSourcing .......................................... 51 3.4.1 GlobalSourcingChallenges......................... 52 3.4.2 GlobalSourcingDimensions........................ 53 3.5 DemandManagement ..................................... 55 References..................................................... 56 4 NationalLogisticsCosts ...................................... 57 MirSamanPishvaee,HadiBasiri,andMohsensheikhSajadieh 4.1 ImportanceofLogisticsCosts............................... 57 4.2 ComplexityofCalculatingLogisticsCosts .................... 60 4.3 ComponentsofNationalLogisticsCosts...................... 60 4.4 FactorsAffectingNationalLogisticsCosts .................... 62 4.5 LogisticsCostsinAgriculture............................... 64 4.5.1 LogisticsCostsComponentsIncludinginMethod ...... 64 4.5.2 ResultAnalysis ................................... 65 4.6 StateofLogisticsinAmerica ............................... 67 4.6.1 LiteratureReview ................................. 67 4.6.2 CASSMethodology ............................... 70 4.7 StateofLogisticsinSouthAfrica............................ 80 4.7.1 SouthAfrica’sMethodology ........................ 80 4.7.2 ConclusionofStateofLogisticsSurvey inSouthAfrica ................................... 80 4.8 Conclusion............................................... 82 References..................................................... 83