Software for your head 9/13 - Live In Greatness

490 Pages·2010·20.16 MB·English

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SOFTWARE
f o r Yo u r
HEAD
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SOFTWARE
f o r Yo u r
HEAD
Core Protocols for
Creating and Maintaining
Shared Vision
J I M M C C A R T H Y
M I C H E L E M C C A R T H Y
Boston San Francisco New York Toronto Montreal
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Capetown Sydney Tokyo Singapore Mexico City
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Many of the designations used by manufacturers and sellers to distinguish their
products are claimed as trademarks. Where those designations appear in this book,
and Addison-Wesley was aware of a trademark claim, the designations have been
printed in initial capital letters or in all capitals.
The authors and publisher have taken care in the preparation of this book, but make
no expressed or implied warranty of any kind and assume no responsibility for errors
or omissions. No liability is assumed for incidental or consequential damages in con-
nection with or arising out of the use of the information or programs contained herein.
The publisher offers discounts on this book when ordered in quantity for special
sales. For more information, please contact
Pearson Education Corporate Sales Division
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201 W. 103 Street
Indianapolis, IN 46290
[phone]
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This book is dedicated to those who by their
daily acts of courage sustain the advance of freedom and bring
closer the day of its absolute triumph.
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C O N T E N T S
ACKNOWLEDGMENTS xi
INTRODUCTION xiii
PART I CHECK IN 1
Chapter 1 The Elements of Check In 11
Overcoming Distance 11
The Check In Protocol 12
The Check Out Protocol 13
The Passer Protocol 13
Connection 14
Problem Behaviors 14
Patterns Synergistic with Check In 15
Chapter 2 Check In Patterns and Protocols 19
Pattern: Check In 19
Additional Discussion of Check In 32
Pattern: Check Out 43
Pattern: Passer 46
Pattern: Connection 48
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C O N T E N T S Chapter 3 Check In Antipatterns 53
Antipattern: Too Emotional 53
viii
Antipattern: No Hurt Feelings 63
Antipattern: Wrong Tolerance 66
Chapter 4 Other Patterns in the Check In Family 69
Pattern: Team = Product 69
Pattern: Self-Care 74
Pattern: Thinking and Feeling 77
Pattern: Pretend 80
Pattern: The Greatness Cycle 82
PART II DECIDER 105
Chapter 5 The Elements of Decider 111
Other Decision-Related Elements 114
Antipatterns 115
Chapter 6 Decider Patterns and Protocols 117
Pattern: Decider 117
Analysis of Decider 130
Pattern: Resolution 137
Pattern: Work with Intention 140
Pattern: Ecology of Ideas 146
Chapter 7 Decider Antipatterns 149
Antipattern: Resolution Avoidance 149
Antipattern: Oblivion 154
Antipattern: Turf 158
Antipattern: Boss Won’t Give Power 163
Antipattern: Team Quackery 165
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PART III ALIGNING 179 C O N T E N T S
ix
Chapter 8 The Elements of Alignment 185
Personal and Team Alignment 185
Chapter 9 Alignment Pattern and Protocol 189
Pattern: Alignment 189
Chapter 10 Alignment Antipatterns 199
Antipattern: Not Enough People 199
Antipattern: Align Me 208
Chapter 11 Alignment Patterns 215
Pattern: Personal Alignment 215
How and Why Alignment Works 232
Pattern: Investigate 236
Pattern: Receptivity 241
Pattern: Web of Commitment 247
Pattern: Ask for Help 253
PART IV SHARED VISION 261
Chapter 12 The Elements of Shared Vision 269
Aspects of Shared Vision 271
Patterns Involved in the Shared Vision Process 276
Chapter 13 Shared Vision Patterns and Protocols 279
Pattern: Shared Vision 279
Pattern: Metavision 287
Pattern: Far Vision 290
Pattern: Version 302