Social Work with Older People APROACHES TO PERSON-CENTRED PRACTICE Social Work “In this book the This accessible book takes a unique person-centred editors have brought approach to working with older people and provides an together a tremendous introduction to the legislation, policy, theory and range of practitioners with research neded by social workers. The authors explore and academics, with Older People the experience of being an older person and how service user input, to practitioners can work to make positive differences to older people’s lives. In addition, the book: express a person- • Goes beyond the mechanistic care management cTehnetsretydl ea ipsp arcocaecshsi.ble, APPROACHES TO PERSON-CENTRED PRACTICE approaches to social work and encourages the and the content reader to see older people holistically comprehensive. It is an • Features case studies and exercises to assist readers essential textbook for in reflecting on their practice assisting us to improve • Examines a range of contexts and perspectives, practice in this often including sexuality, spirituality, learning disabilities neglected area of social • Encourages wider reflection on the constraints work and social care.” posed by organisations employing social workers and the impact on their practice Peter Gilbert, Emeritus Professor, • Provides an up-to-date exploration of safeguarding Staffordshire University, UK issues The authors take into account financial constraints with regard to the care of older people and the impact of a changing demography, but remain upbeat and positive about the value of social work intervention. Social Work with Older People is relevant for students on placement in adult services or voluntary organizations and social work practitioners working with older people. Barbara Hall worked as a social worker and manager in mental health. She was Head of Training and Development for West Sussex County Council and is an Associate Lecturer at the University of Chichester, UK. Terry Scragg worked as a social worker in health and social care services, with people with learning disabilities and older people, and subsequently as a lecturer in social work. He is currently working as a practice assessor with students completing their social work degree at the University of Chichester, UK. Contributors: Gill Butler, Rick Fisher, Chris Gaine, David Gaylard, John Gisby, Vivienne Kilner, Andrea Linell, Andy Mantell, Debbie Smallbones, Chris Smethurst, Sally Stapleton, Graham Tooth, Christine Wright. Cover design Hybert Design • www.hybertdesign.com Edited by BARBARA HALL and TERRY SCRAGG www.openup.co.uk Social Work with Older People HALL • SCRAGG Social work with older people 23797.indb i 07/01/12 4:59 PM “This book provides the opportunity for student social workers and those new to this area of practice to consider their own values and the reality of social work encounters … Its sensible and grounded approach will help build good foundations for new practitioners wheresoever they may be”. Jill Manthorpe, Professor of Social Work, King’s College London, UK “This remarkable book could not have come at a more opportune time, given the current reappraisal of the importance of social work with adults and older people. It catches the sense of social work’s ability to ‘make a difference’ which I found so exciting when I trained as a social worker … It has been created by a community of practice around West Sussex, and refl ects their huge and various range of experience, presented accessibly and authoritatively.” John Dixon, former Director of Social Service for West Sussex, UK and President of the Association of Directors of Adult Social Services, UK “In this book the editors have brought together a tremendous range of practitioners and academics, with service user input, to express a person-centred approach. The style is accessible, and the content comprehensive. It is an essential textbook for assisting us to improve practice in this often neglected area of social work and social care.” Peter Gilbert, Emeritus Professor, Staffordshire University, UK 23797.indb i 07/01/12 4:59 PM Social work with older people Approaches to person-centred practice Edited by Barbara Hall and Terry Scragg Open University Press 23797.indb i 07/01/12 4:59 PM Open University Press McGraw-Hill Education McGraw-Hill House Shoppenhangers Road Maidenhead Berkshire England SL6 2QL email: Contents List of boxes, tables, fi gures vii Editors and contributors ix Acknowledgements xi Introduction 1 Barbara Hall and Terry Scragg PART 1 Setting the context and the importance of values 5 1 Refl ective social work practice with older people: the professional and the organization 7 Barbara Hall 2 Contextualizing the experience of older people 31 Chris Smethurst PART 2 Equality and diversity in working with older people 55 3 Working with older people from Black and ethnic minorities 57 Chris Gaine 4 Working with older people with mental health needs 72 David Gaylard 5 Working with older people with dementia 89 Sally Stapleton 6 Working with older people with learning disabilities 101 Terry Scragg 7 Working with older people with long term conditions 116 Rick Fisher and Terry Scragg 8 Working with loss and bereavement in older people 132 Terry Scragg 23797.indb v 07/01/12 4:59 PM vi CONTENTS 9 Work with older people and sexuality 147 Chris Gaine and Andy Mantell 10 Work with older people and spirituality 161 Graham Tooth and Andrea Linell PART 3 Enhancing the well-being of older people and safeguarding issues 177 11 Skills in working with risk 179 Chris Smethurst, Vivienne Killner, Deborah Smallbones and Christine Wright 12 Skills in safeguarding and supporting older people 200 John Gisby and Gill Butler Index 221 23797.indb vi 07/01/12 4:59 PM List of boxes, tables, fi gures Boxes 7.1 11 quality requirements for service provision 119 9.1 Social changes with regard to sexuality 150 Tables 1.1 Command and control versus systems thinking 27 3.1 Immigration as a source of ethnic diversity since the 1930s 59 3.2 Interpreting issues 64 3.3 ‘Religion is very important to how I live my life’ 65 5.1 Examples of personal detractions 92 5.2 Examples of personal enhancers 93 8.1 Some possible responses to grief 139 10.1 Evaluating spiritual signifi cance 174 12.1 Possible feelings and reactions to abuse 215 Figures 3.1 ‘Not good’ health and long term illness or disability 67 10.1 Spirituality common to all beings 166 10.2 Additional factors shaping spirituality in older age 168 10.3 Relevance of spirituality to assessment and care outcomes 174 23797.indb vi 07/01/12 4:59 PM 23797.indb vi 07/01/12 4:59 PM Editors and contributors Barbara Hall (editor) was Head of Training and Development for West Sussex County Council and is an Associate Lecturer, Department of Social Work and Social Care, University of Chichester. Terry Scragg (editor) is a social work Practice Assessor, working with the University of Chichester. Gill Butler is Deputy Dean, Department of Social Work and Social Care, University of Chichester. Rick Fisher is Senior Lecturer in Adult Nursing, School of Health and Social Care, Bournemouth University. Chris Gaine is Professor of Applied Social Policy, Department of Social Work and Social Care, University of Chichester. David Gaylard is Senior Lecturer in Social Work, Department of Social Work and Social Care, University of Chichester. John Gisby is Business Development Offi cer, Care Training Consortium, West Sussex County Council. Vivienne Kilner is a Social Worker, West Sussex County Council Adult Services. Andrea Linell was a Training and Development Offi cer for West Sussex County Council. Andy Mantell is Senior Lecturer in Social Work, Department of Social Work and Social Care, University of Chichester. Debbie Smallbones is a Social Worker, West Sussex County Council Adult Services. Chris Smethurst is Senior Lecturer in Social Work, Department of Social Work and Social Care, University of Chichester. Sally Stapleton is Locum Consultant and Lead Clinical Psychologist, West Sussex, Sussex Partnership NHS Foundation Trust, Older People’s Services. Graham Tooth was a Training and Development Offi cer and Practice Teacher for West Sussex County Council. Christine Wright is a Social Worker, West Sussex County Council Adult Services. 23797.indb ix 07/01/12 4:59 PM