Setting Foundations for the Creation of Public Value in Smart Cities PDF
Preview Setting Foundations for the Creation of Public Value in Smart Cities
Public Administration and Information Technology 35 Manuel Pedro Rodriguez Bolivar Editor Setting Foundations for the Creation of Public Value in Smart Cities Public Administration and Information Technology Volume 35 Series Editor Manuel Pedro Rodriguez Bolivar, Granada, Spain More information about this series at http://www.springer.com/series/10796 Manuel Pedro Rodriguez Bolivar Editor Setting Foundations for the Creation of Public Value in Smart Cities Editor Manuel Pedro Rodriguez Bolivar Department of Accounting and Finance University of Granada Granada, Spain ISSN 2512-1812 ISSN 2512-1839 (electronic) Public Administration and Information Technology ISBN 978-3-319-98952-5 ISBN 978-3-319-98953-2 (eBook) https://doi.org/10.1007/978-3-319-98953-2 Library of Congress Control Number: 2019930080 © Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland Foreword The book before you marks another important step forward in the developing under- standing of what a smart city stands for, as well as what its main traits, opportuni- ties, and challenges are. The notion of “smartness,” although initially academically somewhat vague, has been advanced from the early 2000s onward. AlAwadhi et al. (2012) and Chourabi et al. (2012) are two related publications that provided a robust framework, which has heavily influenced the academic discussion about smart cit- ies, smart government, and smart governance ever since. In recent years, the aca- demic discourse on smartness has extended to and included the notion of public value creation, which was found to be not the sole task of public administrations but rather has to involve communities and private businesses as well. The importance of the overall topic of smartness and its emphasis on cities and metropolitan areas roots in the fact that at the time of this writing, already more than half of humankind lives in dense metropolitan areas, and by 2050, an estimated 75% of a rapidly growing world population will live in these cities, which are morphing into megacities. Many dense metropolitan areas will be home to 20–50 million inhabitants. Amassing people to this degree and extent poses unprecedented chal- lenges in terms of capable and resilient support infrastructures of all kinds, govern- ment provisions and services, as well as non-government provisions and services, along with adequate principles of governance, which can be maintained and enforced. With great certainty, it can be assumed that government, governance, and public value creation of the traditional styles and forms will not be sufficient and able to cope with the challenges and necessities of megacities of the future. In other words, smartness in organizing, maintaining, developing, creating pub- lic value, and governing megacities is not an option but rather a requirement for the rapidly unfolding new locale of the human race. Academic research is helping pave the path to understand the new form and format of human life, which will predomi- nantly become an urban one inside or in close neighborhood of a megacity. The framework of study mentioned above identified eight interconnected areas in the context of city smartness: organization, policy, technology, governance, economy, built infrastructure, natural environment, and people and communities. v vi Foreword The notion of public value creation basically cuts across all eight dimensions of the 2012 AlAwadhi/Chourabi framework. In the edited book at your hand, the first part focuses on the foundational embed- dedness of public value creation within the conceptual frame of smartness. The second part centers on public value creation along the lines of infrastructures, the economy, communities and their values, and the natural environment. The third part revolves around public value creation by means of smart technologies, and the final fourth part discusses the organizational aspects of technology-supported public value creation. In his concluding chapter, the book’s editor summarizes and wraps together the insights and open issues presented in this contribution. In my own reading, this book represents another important milestone in the aca- demic discourse on smartness in cities, government, and governance, along with the unique role that public value creation plays in it. University of Washington Hans Jochen Scholl Seattle, WA, USA September 2018 References Alawadhi, S., Aldama-Nalda, A., Chourabi, H., Gil-Garcia, J. R., Leung, S., Mellouli, S., … Walker, S. (2012, September). Building understanding of smart city initiatives. In International conference on electronic government (pp. 40–53). Berlin, Heidelberg: Springer. Chourabi, H., Nam, T., Walker, S., Gil-Garcia, J. R., Mellouli, S., Nahon, K., ... Scholl, H. J. (2012, January). Understanding smart cities: An integrative frame- work. In System science (HICSS), 2012 45th Hawaii International Conference on (pp. 2289–2297). IEEE. Contents Part I Introduction 1 The Relevance of Public Value into Smart Cities . . . . . . . . . . . . . . . . . . 3 Manuel Pedro Rodríguez Bolívar Part II D efining Public Value Creation Under the Smart Cities Context: A Literature Review Analysis 2 Smart Public Services: Using Smart City and Service Ontologies in Integrative Service Design . . . . . . . . . . . . . . . . . . . . . . . . 17 Ari-Veikko Anttiroiko and Nicos Komninos 3 Public Value Creation in a Smart City Context: An Analysis Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Alessia C. Neuroni, Stephan Haller, Willem van Winden, Vicente Carabias-H ütter, and Onur Yildirim 4 Assessing e-Justice Smartness: A New Framework for e-Justice Evaluation Through Public Values . . . . . . . . . . . . . . . . . . 77 Giampiero Lupo Part III Foundations of Public Value Creation Under Smart Cities 5 Building Smarter Healthcare for Smart Cities: Investigating the Infrastructural Dimension of Smart Services Provision Through an e-Prescription Case Study . . . . . . . . . . . . . . . . . . . . . . . . . 117 Andrea Resca, Miria Grisot, and Marco Velicogna 6 Towards a Smart Destination Development Model: Promoting Environmental, Economic, Socio-Cultural and Political Values . . . . . 137 Mariana Brandão, Luiz Antonio Joia, and Gabriel Marcuzzo do Canto Cavalheiro vii viii Contents Part IV S mart Technologies Implemented in Public Sector Entities for Improving Public Value Creation of the City 7 Innovations in Co-Created Smart City Services . . . . . . . . . . . . . . . . . 165 Krassimira Paskaleva and Ian Cooper 8 Building Information Infrastructures for Smart Cities: The e-CODEX Infrastructure and API for Justice Project Experiences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Marco Velicogna Part V Organizational Issues in the Public Value Creation of Smart Technologies in Public Sector Entities 9 Co-creating e-Government Services: An Empirical Analysis of Participation Methods in Belgium . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Anthony Simonofski, Monique Snoeck, and Benoît Vanderose 10 Big Data and Analytics as Strategies to Generate Public Value in Smart Cities: Proposing an Integrative Framework . . . . . . . . . . . . 247 Felippe Cronemberger and J. Ramon Gil-Garcia Part VI Conclusions 11 Public Value, Governance Models and Co-Creation in Smart Cities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Manuel Pedro Rodríguez Bolívar Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Part I Introduction
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