Safety insights: success and failure stories of practitioners PDF
Preview Safety insights: success and failure stories of practitioners
Safety Insights Safety Insights Success and Failure Stories of Practitioners Edited by Nektarios Karanikas Maria Mikela Chatzimichailidou A PRODUCTIVITY PRESS BOOK First published 2021 by Routledge 6000 Broken Sound Parkway NW, Suite 300, Boca Raton, FL 33487-2742 and by Routledge 2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN Routledge is an imprint of the Taylor & Francis Group, an informa business © 2021 Taylor & Francis The right of Nektarios Karanikas & Maria Mikela Chatzimichailidou to be identifed as the authors of the editorial mate- rial, and of the authors for their individual chapters, has been asserted in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any infor- mation storage or retrieval system, without permission in writing from the publishers. Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identifcation and explanation without intent to infringe. ISBN: 978-0-367-44572-0 (hbk) ISBN: 978-1-003-01077-7 (ebk) Typeset in Garamond by Deanta Global Publishing Services, Chennai, India We dedicate this book to all workers, supervisors, managers, consultants and staff of associations, agencies and regulators who contribute to public, occupational, product and services safety. The book is dedicated to everyone who is open to learning from the positive and negative experiences of others without judgement and is keen to share successful and unsuccessful safety stories with the social and professional communities. Contents Preface ........................................................................................................ix Editors .....................................................................................................xvii Contributors ............................................................................................xix 1 System Knowledge: Most of the Times Adequate but Sometimes Insuffcient ................................................................1 AIKATERINI KARAKATSANI 2 Safety Interventions: How Can We Make Them Worth the Effort? ..................................................................................11 ANNE-LOUISE SLACK 3 Only a Few Seconds to Change the Course of an Event ............23 ATHANASIOS GALANIS 4 How Could the Use of Technology Support Safety Management Programmes? ........................................................35 BADAR FAROOQ 5 How to Eat an Elephant: Implementing Organisational Culture Change ..........................................................................45 CONOR NOLAN 6 Is Safety Part of Your Business Model? Turning a ‘Simple-to-Fix’ Safety Incident into an Opportunity for Everyone ...............................................................................55 DEREK STEVENSON 7 The Development of Mental Health Proxy Teams and a Relationship That Threatened the Quality of a Safety Investigation ..............................................................................67 DIMITRIOS CHIONIS vii viii ◾ Contents 8 Passenger Experience and Safety Systems ................................79 GENOVEFA KEFALIDOU 9 Safety Numbers and Safety Differently .....................................89 KEITH JOHNSON 10 Infrastructure Projects as Complex Socio-Technical Systems ....................................................................................101 MARIA MIKELA CHATZIMICHAILIDOU 11 The Two Sides of the Same Coin..............................................113 MARION KIELY 12 Learning from Incidents: Mind the Whole Set of Dimensions ..........................................................................127 MARK SUJAN 13 Necessary Incompliance and Safety-Threatening Collegiality ...............................................................................139 NEKTARIOS KARANIKAS 14 Are the Stakeholders on Your Side or Not? .............................149 NIKOLAOS GKIONIS 15 Making Safety a Priority .........................................................161 SIKDER MOHAMMAD TAWHIDUL HASAN AND MOHAMMAD TAHIDUL ISLAM 16 The Practical Value of Ensuring Effective Interfaces and Workforce Engagement .....................................................171 SPYRIDON MARKOU 17 Just When You Thought You’d Done Enough ..........................183 STEVE DENNISS Index ..............................................................................................193 Preface A Few Lines from Nektarios Why this book? To be honest, my frst intention was to write a monograph, and the project of an edited book like the one you hold in your hands now was not in my to-do list until early 2019. Not that I have abandoned the idea of writing a book; I already started typing my chaotic and unordered thoughts, ideas and perspectives, but it will take time to complete this pro- cess, if ever! Meanwhile, I wondered why any reader would be interested in lines written by me only and not a collection of different, divergent or convergent voices about safety journeys? During those endoscopic moments, some random and scattered thoughts when attending and presenting indus- try and scientifc conferences and reading or conducting research surfaced to my mind. Considering safety conferences, I had noticed various interesting facts. First, who was presenting? Respected safety professionals, mainly safety managers and offcers, curious and creative scholars who had something new to share about safety or, occasionally, teams consisting of industry and/ or academics. All good, but were there any other voices that could be heard and did not have similar opportunities due to lack of time, limited funds, busy agendas, inadequate support from employers and so on? Do we really get all possible benefts of disseminating safety knowledge widely when sharing is typically restricted to the ones who are in the advantageous posi- tion to present and communicate their safety initiatives and results? Indeed, you could argue that there are other avenues to share, such as professional magazines, online articles, social media and blogs and so on. However, my experience suggests that the people involved in activities like the ones I listed above are more or less the same persons who present at conferences! On a side note, most of the times I have submitted a proposal to present ix
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