Table Of Content

THE YEAR IN REVIEW 2002 Rural Telecommunications Index of Articles DSL: Where Applications Are King Hiring High-tech Help, by Phillip M. Perry, Competition by David Lowe, September/October, p. 26 BUSINESS MATTERS, The Picture of Broadband Deployment in November December, p. 56 Rural America, by Rick Schadelbauer, Wireless Internet: Asking the Right Questions January/February, p. 28 by Tim Stewart, TECH TALK, Winnseissne7gc0 tlteh e Gam7e12:7 2 [y he. Dy iffer> en17 baie rwfs eella 7 ‘A September/October, p. 42 Managers and Coaches, by David Saxby, The Exchange Game: Overbuilding versus WORK FORCE, November/December, p. 62 Acquisition, by David Bolton, March/April, p.18 No Small Potatoes: Idaho Telcos Invest Big in Broadband, by Alexia Bowie Ransom, Customer Care: Keeping the Competition at Bay 4 WORD FROM THE STATES, by Kevin Kutcher, March/April, p. 34 November/December, p. 52 The Year New Rules: Government as Telecom Competitor January/February, p. 60 Human Resources by Alexia Bowie, A WORD FROM THI STATES, March/April, p. 64 Time Management: An Exercise nN Self Legislation and Regulation awareness, by Don Farris, WORK FORCE, > Tech Training: Learning to Hit the Curve Balls January/February, p. 48 Charging Ahead in a New Age of Uncertaint by Steven Ferry, COMPETITIVI by Tom Wacker, FEDERAL FORUM STRATEGIES, May/June, p. 46 Interviewing Practices: Picking the Best January/February, p. 56 Candidate, by Rachel Brown, May/June, p. 14 Churn: Are Rural Telcos Immune? by Michael 1LpAaIUoLtTlIsC ] uy aU7W1I4T9T97I S L7it V¥ ashington Fox and Missy Poje, July/August, p. 20 Building an HR Department from the Ground by Shirley Bloomfield, PERSPECTIVE Up, by Teresa Patterson, May/June, p. 20 March/April, p. 10 Telecom Bankruptcies 1 High Price to Pay for Competition, by Brian O'Hara, mp MMMaabkiiana g a VTiyf fft erenc" e November/December, p. 14 itions, by Barbara Ritter n Rural America, by Aaryn Slafky and Kimberly Nunnally, May/June, p. 32 March/April, p. 14 Emerging Technologies Dow tation 1 Vidsrtofe rings sa titleh o Tf/U "c § alalndd Shaping a Better Telecom Tomorrow The Latest Greatest ly ecnmnroplloog y LTrreenndds Other Helpful Hints, by Jo Ellen Whitney, by Michael E. Brunner, EXECUTIVI in 2002, by A. Bernardin Arnason, BUSINESS MATTERS, May/June, p. 42 VIEWPOINT, March/April 70 January/February, p. 14 Nou Hiring Highly Skilled Workers i” Rural Universal Service: More than a ‘Mea Chart a Steady Course Before Deploying New Setting, by Rod Halsted, TECH TALK, for CETCs, by Jessica Bridges, Technology, by Michael E. Brunner, May/June, p. 50 PERSPECTIVE, July/August, p. 10 EXECUTIVE VIEWPOINT, January/February, p. 62 Be Prepared’ A Noteworthy Adage for Rural Telcos Homeland Security: The States Respond by Michael E. Brunner, EXECUTIVI by Alexia Bowie, A WORD FROM THI A Matter of Timing: Softswitches Linger VIEWPOINT, September/October, p. 62 STATES, July/August, p. 54 on Sidelines, by A. Bernardin Arnason, September/October, p. 14 BUILDING THE “LATEST GREATEST’ TECHNOLOGY TRENDS HR DEPARTMENT trom th Central Texas Communications Takes On LMDS 64 RURAL TELECOMMUNICATIONS + JANUARY/FEBRUARY 2003 THE YEAR IN REVIEW 2002 Rural Telecommunications Index of Articles DSL: Where Applications Are King Hiring High-tech Help, by Phillip M. Perry, Competition by David Lowe, September/October, p. 26 BUSINESS MATTERS, The Picture of Broadband Deployment in November December, p. 56 Rural America, by Rick Schadelbauer, Wireless Internet: Asking the Right Questions January/February, p. 28 by Tim Stewart, TECH TALK, Winnseissne7gc0 tlteh e Gam7e12:7 2 [y he. Dy iffer> en17 baie rwfs eella 7 ‘A September/October, p. 42 Managers and Coaches, by David Saxby, The Exchange Game: Overbuilding versus WORK FORCE, November/December, p. 62 Acquisition, by David Bolton, March/April, p.18 No Small Potatoes: Idaho Telcos Invest Big in Broadband, by Alexia Bowie Ransom, Customer Care: Keeping the Competition at Bay 4 WORD FROM THE STATES, by Kevin Kutcher, March/April, p. 34 November/December, p. 52 The Year New Rules: Government as Telecom Competitor January/February, p. 60 Human Resources by Alexia Bowie, A WORD FROM THI STATES, March/April, p. 64 Time Management: An Exercise nN Self Legislation and Regulation awareness, by Don Farris, WORK FORCE, > Tech Training: Learning to Hit the Curve Balls January/February, p. 48 Charging Ahead in a New Age of Uncertaint by Steven Ferry, COMPETITIVI by Tom Wacker, FEDERAL FORUM STRATEGIES, May/June, p. 46 Interviewing Practices: Picking the Best January/February, p. 56 Candidate, by Rachel Brown, May/June, p. 14 Churn: Are Rural Telcos Immune? by Michael 1LpAaIUoLtTlIsC ] uy aU7W1I4T9T97I S L7it V¥ ashington Fox and Missy Poje, July/August, p. 20 Building an HR Department from the Ground by Shirley Bloomfield, PERSPECTIVE Up, by Teresa Patterson, May/June, p. 20 March/April, p. 10 Telecom Bankruptcies 1 High Price to Pay for Competition, by Brian O'Hara, mp MMMaabkiiana g a VTiyf fft erenc" e November/December, p. 14 itions, by Barbara Ritter n Rural America, by Aaryn Slafky and Kimberly Nunnally, May/June, p. 32 March/April, p. 14 Emerging Technologies Dow tation 1 Vidsrtofe rings sa titleh o Tf/U "c § alalndd Shaping a Better Telecom Tomorrow The Latest Greatest ly ecnmnroplloog y LTrreenndds Other Helpful Hints, by Jo Ellen Whitney, by Michael E. Brunner, EXECUTIVI in 2002, by A. Bernardin Arnason, BUSINESS MATTERS, May/June, p. 42 VIEWPOINT, March/April 70 January/February, p. 14 Nou Hiring Highly Skilled Workers i” Rural Universal Service: More than a ‘Mea Chart a Steady Course Before Deploying New Setting, by Rod Halsted, TECH TALK, for CETCs, by Jessica Bridges, Technology, by Michael E. Brunner, May/June, p. 50 PERSPECTIVE, July/August, p. 10 EXECUTIVE VIEWPOINT, January/February, p. 62 Be Prepared’ A Noteworthy Adage for Rural Telcos Homeland Security: The States Respond by Michael E. Brunner, EXECUTIVI by Alexia Bowie, A WORD FROM THI A Matter of Timing: Softswitches Linger VIEWPOINT, September/October, p. 62 STATES, July/August, p. 54 on Sidelines, by A. Bernardin Arnason, September/October, p. 14 BUILDING THE “LATEST GREATEST’ TECHNOLOGY TRENDS HR DEPARTMENT trom th Central Texas Communications Takes On LMDS 64 RURAL TELECOMMUNICATIONS + JANUARY/FEBRUARY 2003 Outsourcing ISPs m OPT* I0 )N S BEWARE Leaving the House’ to Make an Impact by Mike Strand, PERSPECTIVE, Marilyn A. Blake, RISK MANAGER NICA Members September/October, p. 10 May/June, p. 54 { Program: RUS Celebrates kim uf yee i + Vid: Leadditd Dv EXaii1y 1 iniversary, by Darren Pittman, by Michael E. Brunner, EXECUTIVI September/October, p. 32 VIEWPOINT, May/June, p. 58 Identica Support Rule l nian to Rura Il Et f10n Wien {o ¢ by Daniel Mitchell, PERSPECTIVE, by Tennille Jenkins November/December, p. 10 September/October, p. 20 AMAi; ssed 4 AMseoscs age: Trhlye RDiR;s e aened Falvlil ao f Telecon79 97 Or Ind Penden! ¢ by Tom Wacker, November/December, p. 2y 6 Wants to kn by Phillip M. Perry WORK FORCI September/Oct LT/hiirrdde-npaarrttyy LI iidaDhuilli t mgs, by Anne Perkins, dness: Warning November/December, p. 40 by Claire E. Blackburn, RISK September/October, p. 58 ice Remains Cornerston of NTCA Adjv ocacy, by Michael I Brunner EXECUTIVE VIEWPOINT, November/December, p. 66 ember/Decembe! MEMBER I Management Marketing Public Relations Rural Telcos Stand Firm in Econom Downturn by Hank Buchanan, D. Douglas Graham PERSPECTIVE, January/February, p. 10 by Intranet by Aaryn Slafky, MEMBER FOCUS, Jane Jude, July/August January/February, p. 42 tfiul Outlook ipping11 1 Sale of Rural Lines Pick Up Speed Market, by Julie Allardyce, BUSINESS Si ptember/Oct by Victor Glass, BUSINESS MATTERS, MATTERS Septemb« r/October, p. 54 January/February, p. 52 Wireless NTCA Meetings Surviving the Business Cycle: Keeping the na Wire Batteries Charged, by Rick Schadelbaucer, Recap: NTCA‘s 200. mua letina by Rachel Brow! March/April, p. 24 © EXPO, by NTCA staff, March/April, p. 40 ,: Mor Ou ) > 4 P Retaining After Training: Getting the Preview: NT¢ 1 2003 Annual Mee by Athena Plat Maximum Return, by Heather Lermont @ EXPO, by Noni Nicolaou, Pape, May/June, p. 26 November/December, p. 46 akes on LMDS, by March/April, p. 28