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Problem Management Best Practice Handbook: Building, Running and Managing Effective Problem Management and Support - Ready to use supporting documents bringing ITIL Theory into Practice PDF

114 Pages·2008·2.145 MB·English
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Preview Problem Management Best Practice Handbook: Building, Running and Managing Effective Problem Management and Support - Ready to use supporting documents bringing ITIL Theory into Practice

Description:
A professional technical roadmap to IT Service Problem Management & Support, with templates & design documents, mindmaps, roles & responsibilities, KPIs, audit plans & other IT Service Management resources for organizational implementation.
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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.